Mercure Moscow Paveletskaya
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About
#17 of 532 hotels in Moscow
Location
4.5
Rooms
4.5
Value
4.3
Cleanliness
4.6
Service
4.5
Sleep Quality
4.5
The 4* Mercure Moscow Paveletskaya is a design hotel in a quiet location on ul. Bakhrushina in the center of Moscow, 2 mins from Paveletskaya station and the AeroExpress to Domodedovo. 149 Stylish rooms in a unique design, close to the business and historical center of Moscow, free WIFI, Town House restaurant, bar, fitness center, wellness center, 8 conference rooms, underground car park. The perfect base from which to explore Moscow or for shopping, business meetings and relaxation. Discover Mercure!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Spa
Parking
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Banquet room
Meeting rooms
Hammam
24-hour security
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Bottled water
Wake-up service / alarm clock
Electric kettle
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Mid-range
Green
Languages Spoken
English, Russian
Location
Bakhrushina St., 11, Moscow 115054 Russia
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 90 out of 100
90
Vnukovo Airport
17.9 mi•
See all flights
Sheremetyevo Airport
18.5 mi•
See all flights
Kitay-gorod
11 min•Moscow Metro
Rental Cars
70 Restaurants
within 0.3 miles
Reviews
Traveler rating
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Detailed Reviews
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Excellent hotel! The location of the hotel is very good, since the very “heart” of the capital can be reached in 10-15 minutes (Red Square, Alexander Garden, etc.), while the street itself is quiet and calm, like in a “residential area”. Paveletskaya metro station is 5 minutes away, the station is also nearby. It is also important that next to the metro there is a new and modern shopping center where you can shop and eat. I would like to note the friendliness and readiness to quickly solve the problems of the girls at the reception. I liked the cleanliness, delicious and varied breakfast, everything was fresh, there was a choice for vegans. There is a bathhouse and hammam where you can relax after long walks or difficult work meetings, the gym is small, but equipped with the most necessary things. Delicious cocktails at the bar and eggplant salad. I recommend the hotel, the price-quality ratio is extremely good. I will return again with pleasure.
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Date of stay: March 2024Trip type: Traveled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Let's start with the pros:
1. Convenient location. The metro is a leisurely 8-10 minutes walk. There are many grocery stores and places to eat in the area.
2. Number. The bed is simply amazing: I'll get enough sleep for many years to come. The room includes a robe and slippers. Cosmetics, toothbrush, ironing board and iron will be provided upon request. Tea, coffee, water. Everything is. The furniture, although not the most modern, is fresh. No nicks or abrasions. I asked for a sunny room and was given a view of Bakhrushin Street. Sun all day))
3. Check-in. I had to wait 20 minutes for the room to be prepared, but I arrived two hours before check-in time. We checked in without any problems.
Minuses. He is alone. In the bathtub, when taking a shower, water poured through the barrier wall (a glass curtain, so to speak) onto the bathroom floor. We need to do something about this... The puddle turned out excellent.
And as a wish: add USB sockets. It was sorely missed...
1. Convenient location. The metro is a leisurely 8-10 minutes walk. There are many grocery stores and places to eat in the area.
2. Number. The bed is simply amazing: I'll get enough sleep for many years to come. The room includes a robe and slippers. Cosmetics, toothbrush, ironing board and iron will be provided upon request. Tea, coffee, water. Everything is. The furniture, although not the most modern, is fresh. No nicks or abrasions. I asked for a sunny room and was given a view of Bakhrushin Street. Sun all day))
3. Check-in. I had to wait 20 minutes for the room to be prepared, but I arrived two hours before check-in time. We checked in without any problems.
Minuses. He is alone. In the bathtub, when taking a shower, water poured through the barrier wall (a glass curtain, so to speak) onto the bathroom floor. We need to do something about this... The puddle turned out excellent.
And as a wish: add USB sockets. It was sorely missed...
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Date of stay: August 2023Trip type: Traveled solo
Room Tip: Берите переходники (вилки) для шнуров USB.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room is very clean, the staff is polite, the service is excellent. The beds are so comfortable that you sleep like a baby. The room has everything you need, and if you need anything extra, a call to the reception solves all problems. Breakfast is delicious and varied. We really enjoyed!
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Date of stay: May 2023Trip type: Traveled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for business trip had in Moscow.
Property has good location and rooms are ok for 4*.
Breakfast is very good, but in the bar that working 24 hours near lobby, didn’t feel very welcomed. Looks like employees there are not taking good care of guests, or don’t care about guests. Every time we wanted to order smth, we had to come to the bar or call with voice the person from bar, otherwise he is passing and not looking even to you.
After you made order, you may wait for tea 15-20 min, when actually it’s just a matter of putting water in the kettle/cup.
The rest is fine in hotel: cleaning, reception is reacting very fast to all requests, trying to find the best solution if you have any problem.
Property has good location and rooms are ok for 4*.
Breakfast is very good, but in the bar that working 24 hours near lobby, didn’t feel very welcomed. Looks like employees there are not taking good care of guests, or don’t care about guests. Every time we wanted to order smth, we had to come to the bar or call with voice the person from bar, otherwise he is passing and not looking even to you.
After you made order, you may wait for tea 15-20 min, when actually it’s just a matter of putting water in the kettle/cup.
The rest is fine in hotel: cleaning, reception is reacting very fast to all requests, trying to find the best solution if you have any problem.
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Date of stay: March 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexandra Stryukova, Генеральный директор at Mercure Moscow Paveletskaya
Responded Apr 19, 2021
Dear PolinkaDiam, First of all let us thank you for your time and comments. We will definitely inform our Food & Beverage Manager about the situation you faced. We are happy to hear that you have highly commented on Front Desk team. We will send them your gratitude. We look forward to seeing you back to Mercure Moscow Paveletskaya Hotel! Best regards, Anna Perveeva Deputy Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I chose the Mercure hotel to celebrate my birthday! Firstly, we started from a convenient location: some friends came from the region, so it was very convenient for them to walk from the station. Also, on my birthday, they brought me a compliment from the hotel, a cake with a hand-signed card from the general manager. I will gladly recommend it to my friends!
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Date of stay: March 2024Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent hotel in the historical center of Moscow.
Nice rooms, rich and varied breakfast. This is not the first time I have stayed here and I am always greeted with warmth at the reception. All the employees seem to be ready to help at any moment)) You immediately feel at home)))
Nice rooms, rich and varied breakfast. This is not the first time I have stayed here and I am always greeted with warmth at the reception. All the employees seem to be ready to help at any moment)) You immediately feel at home)))
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Date of stay: April 2024Trip type: Traveled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All just great! We vacationed with friends, we all had only pleasant impressions :)
The hotel has a convenient location, Paveletsky Station is literally a 6-8 minute walk. The rooms themselves are cozy and quiet, despite the proximity to the road. The staff is very friendly and always ready to help. Next time we will come to you!
The hotel has a convenient location, Paveletsky Station is literally a 6-8 minute walk. The rooms themselves are cozy and quiet, despite the proximity to the road. The staff is very friendly and always ready to help. Next time we will come to you!
Read more
Date of stay: February 2024Trip type: Traveled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My son & I travelled to Russia from the UK and stayed for 11 nights at Mercure Moscow Paveletskaya between 17th February 2022 & 2nd March 2022 (3 nights in Adagio) and what a fantastic hotel, from the location, to the rooms to the breakfast but MOST of all to the staff who were extremely professional, helpful, courteous, friendly & just overall amazing.
A big and special thankyou especially to the following members of the team:-
Arina & Dmitmi (Duty Managers) who helped immensely to solve a few issues.
Regina, Valentina & Alexandra (Reception Desk)
Sergey (Night Manager)
These individuals are a credit to the hotel, it's brand and the company and should be recognised for their exceptional service. Thank you
A big and special thankyou especially to the following members of the team:-
Arina & Dmitmi (Duty Managers) who helped immensely to solve a few issues.
Regina, Valentina & Alexandra (Reception Desk)
Sergey (Night Manager)
These individuals are a credit to the hotel, it's brand and the company and should be recognised for their exceptional service. Thank you
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Review collected in partnership with Accorhotels.com
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lilia Sherlygina, Генеральный директор at Mercure Moscow Paveletskaya
Responded Mar 28, 2022
Dear Odyssey261767, We would like to take this opportunity to thank you for staying with us. It was our greatest pleasure to serve you during your stay. We appreciate you taking time to share your feedback. Comments like this allow us to evaluate our services and facilities in order to strive for the highest standards expected. We’re thankful for guests like you and hope to see you again soon! Best regards, Alan Galiakberov Guest Service & Project Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
The hotel is not new, but the staff caught my attention - friendly guys at the reception, ready to help at any time and solve all your problems. Thank you so much for a wonderful holiday
The food is delicious, the bar is open 24 hours a day.
Will definitely come back and recommend
The food is delicious, the bar is open 24 hours a day.
Will definitely come back and recommend
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Date of stay: March 2024Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was passing through to another city. I would like to immediately note the extremely convenient location, 10 minutes from Paveletsky station. The reception staff is very smiling and friendly, they will always help you with any questions. Next time I will definitely come back and hopefully for a longer stay!
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Date of stay: April 2024Trip type: Traveled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nope. Mercure Paveletskaya is located near Peveletskaya Railway station which connects to Domodedovo Airport (DME). You must take a metro at Paveletskaya station and go to Belorusskaya station where u can take Aeroexpress train to Sheremetyevo Airport (SVO)
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of course they will provide u everything and in a short time.
If they do not provide luggage storage there is a luggage storage at paveletskaya station, 1/3 mile away
You may directly contact them by email about this issue.
Good luck !
"Small rooms but beds quite comfortable. We didn't have a view, but were out most of the time touring so it wasn't important."Read full review
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LOCATION
RussiaCentral RussiaMoscow3rd Transport Ring (TTK) / Garden Ring / Zamoskvorechye / District Central (TsAO)
NUMBER OF ROOMS
149
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Mercure Moscow Paveletskaya
Which popular attractions are close to Mercure Moscow Paveletskaya?
Nearby attractions include Bunker 703 (0.2 miles), Glas Russian Spiritual Theatre (0.2 miles), and State Central Theatre Museum of Bahrushin (0.3 miles).
What are some of the property amenities at Mercure Moscow Paveletskaya?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Moscow Paveletskaya?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Moscow Paveletskaya?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Mercure Moscow Paveletskaya?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Mercure Moscow Paveletskaya?
Conveniently located restaurants include El Gaucho, Moments, and Jonjoli.
Are there opportunities to exercise at Mercure Moscow Paveletskaya?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Mercure Moscow Paveletskaya?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Moscow Paveletskaya offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Moscow Paveletskaya?
The staff speaks multiple languages, including English and Russian.
Are there any historical sites close to Mercure Moscow Paveletskaya?
Many travelers enjoy visiting Red Square (1.4 miles), Cathedral Square (1.2 miles), and Kremlin Walls and Towers (1.5 miles).