We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton, Moscow

Save
Share
Tverskaya St., 3, Moscow 125009 Russia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotel direct offer!Unlock Member Rates!
Expedia.com
Hotels.com
eDreams
Travelocity
Orbitz.com
Snaptravel
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1287)
Room & Suite (317)
Dining (112)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 09/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Moscow
Updated 09/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 565 hotels in Moscow
Location
Cleanliness
Service
Value
Travelers' Choice
The Ritz-Carlton, Moscow is located in the heart of the historical, cultural and business center of Moscow, Russia. Our 5-star luxury city center hotel features spacious guest rooms and suites providing cutting-edge technological amenities. We offer a string of luxurious facilities including world-class dining options: three restaurants and a bar. O2 Lounge on the rooftop overlooks the Kremlin and Red Square and proposes seafood coupled with award-winning cocktails and a selective wine list. The Ritz-Carlton Lounge & Bar offers signature Afternoon Tea ceremonies. There are also Italian restaurant Sartoria Lamberti and Pan-Asian Novikov Restaurant & Bar. The spacious full-service The Ritz-Carlton Spa is equipped with 14 treatment rooms, La Prairie and ESPA beauty products, as well as a heated indoor pool, hot tub, sauna, steam rooms and Fitness Center. More than 1,800 square meters / 19,500 square feet of meeting space include the luxurious Ballroom that accommodates events of up to 700 guests.
Read more
Room & Suite (317)317
Full view
Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Patio
Walking tours
Children's television networks
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Rooftop bar
Nightclub / DJ
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Photo copier / fax In business center
Spa
Body wrap
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
ATM on site
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:Unlock Member Rates!
2,004Reviews17Q+A100Room tips
Traveler rating
  • 1,478
  • 345
  • 95
  • 44
  • 42
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
artzz wrote a review Jun 2020
1 contribution
I'm writing to express my excitement of what I have experienced during my short , but unforgettable stay at your magical hotel. I've heard before that The Ritz-Carlton is a special place, a must-see and a must-stay corner of any city where it is located, and I was lucky enough that you were in Moscow, when I got married. There is no better place to imagine to celebrate such an important event in one's life, and it's not about the place itself, though the room , the view, and the building are all wonderful - it is about the people who make this place a special one. It all starts when you enter the lobby, you can clearly feel that something special is happening now, because the Ritz-Carlton team meets and greets you not because it is their job, but because they meet and greet you, because they care and they really want to make you feel safe and comfortable, and they are proud of how good they are. There is a certain feeling while you're inside, even after you've checked out of the hotel, which still makes me smile, and I want to thank you for that. I know you've probably had hard days during this pandemic, like every business in any country of the world, but you keep your highest standards, and I'm sure you always will. Hard days come and pass, but the legacy which you have created and which you keep building daily will always be with you. I wish you all the best, Sherif and your team, anyone who met us at the hotel, or chose the bottle of champagne or fruits, who cleans the pool every night and wipes the dust off the tables while guests are asleep - please keep up creating the unforgettable memories for all your guests, everyone deserves to experience what we have experienced, at least once per life.
Read more
Date of stay: June 2020
Value
Rooms
Service
Room Tip: Kremlin view, Cathedral view rooms are fantastic.
See more room tips
Helpful
Share
The Gym Lad wrote a review Apr 2020
St. Catharines, Canada440 contributions66 helpful votes
Very good hotel, the location is good, it’s very close to the Red Square, only one underground passage distance, convenient for shopping and dining, most of staff is thoughtful and polite, room is tidy and clean
Read more
Date of stay: June 2019Trip type: Traveled with family
Helpful
Share
Amany Shamseldin wrote a review Mar 2020
2 contributions
Excellent hotel from all aspects. Best location and amazing staff Delicious and variety food Beautiful spa Everything is just perfect Rooms are very clean and amenities are perfect You can never find similar hotel easily
Read more
Date of stay: March 2020Trip type: Traveled on business
Helpful
Share
Sofia wrote a review Feb 2020
1 contribution
I stayed at Ritz Moscow for 14 nights (2/8 - 2/22) for my business trip. I have a local friend in Moscow and we decided to check the nearby bar on a weekend (2/15). I was coming back to the hotel at 2 am and the revolving door at the entrance didn’t work, the maintenance guys were fixing something on top. For a second I was confused where the other entrance and looked at the door man and his response was ”Zabludilas?” (Got lost?) in a very mean way. I didn’t expect this kinda service at Ritz. Otherwise, front desk was always nice and other people at front door during the day were always nice. But that experience still left the negative effect on me for the rest of my stay. Another negative experience was when I checked-out, there was a charge on my bill for the Novikov restaurant on 2/14, which I never visited especially on that date. That day my co-workers and I ordered the room service because all restaurants were booked in the hotel and at nearby places that we tried to call. So my advice, check your charges especially if you are there for extended stay.
Read more
Date of stay: February 2020Trip type: Traveled on business
Helpful
Share
Response from MOWRZ, Front Office Manager at The Ritz-Carlton, Moscow
Responded Feb 25, 2020
Dear Sofia, Warm greetings from the Ritz-Carlton Moscow! Thank you for taking the time to share your recent experience with us. I am really sorry to hear that you faced the issues during your stay at our hotel. Providing the highest level of hospitality is always our number one priority and hearing we have fallen below that standard is something we will address immediately. I sincerely apologize for any inconvenience the wrong posted item at your invoice may have caused and for disrespectful approach of employee met at the hotel entrance - both of those situations are unacceptable and actions will be taken accordingly. Dear Sofia, we highly appreciate you as guest and in order to restore your confidence in our brand I would like to take care of your next stay personally and offer you a complimentary room upgrade. I am looking forward to welcome you back at the Ritz-Carlton Moscow! Me and my colleagues will do our best to make your stay enjoyable Thank you again for taking the time to share your feedback with us and have a wonderful day! With best regards, Dinara Abinova Assistant Front of the House Manager The Ritz-Carlton, Moscow 3 Tverskaya street Moscow, Russia, 125009 T +7 495.225.8888 M +7 916 242 0930 dinara.abinova@ritzcarlton.com This communication contains information from The Ritz-Carlton Hotel Company L.L.C that may be confidential. Except for personal use by the intended recipient, or as expressly authorized by the sender, any person who received this information is prohibited from disclosing, copying, distributing and/or using it. If you have received this communication in error, please immediately delete it and all copies, and promptly notify the sender. Nothing in this communication is intended to operate as an electronic signature under applicable law.
Read more
Gulzhan Umirzakova wrote a review Feb 2020
5 contributions
We enjoyed staying at Ritz-Carlton Moscow! We arrived in the city very early, but the staff was very helpful and nice, allowing us to check in much earlier than our booking time. We had breakfasts, cocktail time and dinners in a number of restaurants and bars located in the hotel and we really liked the food and drinks. On top, the service was just wonderful, the staff was polite and friendly. We would recommend to refurnish the lobby area to make it look more modern. On the other hand, maybe it is the style of the hotel and just not to what we get used. The location of the hotel is just perfect and a short walking distance to the Red Square, The Central Art Gallery, main malls TSUM and GUM and many other beautiful places. Overall, we would highly recommend this marvelous hotel to anyone who wants to enjoy his/ her stay in Moscow. We felt home there!
Read more
Date of stay: February 2020
Location
Cleanliness
Service
Room Tip: Choose a room with the street view.
See more room tips
Helpful
Share
Previous
PRICE RANGE
$397 - $752 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton hotel moscow, moscow ritz carlton, ritz moscow, ritz-carlton moscow
FORMERLY KNOWN AS
The Ritz-Carlton Moscow
LOCATION
RussiaCentral RussiaMoscow3rd Transport Ring (TTK) / Garden Ring / Tverskaya / Tverskoy / District Central (TsAO) / Boulevard Ring
NUMBER OF ROOMS
334
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Ritz-Carlton, Moscow
Which popular attractions are close to The Ritz-Carlton, Moscow?
Nearby attractions include Bolshoi Theatre (0.2 miles), Aleksandrovskiy Sad (0.2 miles), and Tomb of Unknown Soldier (0.3 miles).
What are some of the property amenities at The Ritz-Carlton, Moscow?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton, Moscow?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Moscow?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Ritz-Carlton, Moscow?
Yes, parking is available to guests.
What are some restaurants close to The Ritz-Carlton, Moscow?
Conveniently located restaurants include Osteria Mario, SAVVA, and The Ritz-Carlton Lounge & Bar.
Are there opportunities to exercise at The Ritz-Carlton, Moscow?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The Ritz-Carlton, Moscow located near the city center?
Yes, it is 0.5 miles away from the center of Moscow.
Are any cleaning services offered at The Ritz-Carlton, Moscow?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton, Moscow?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton, Moscow offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.