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The Ritz-Carlton, Moscow

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The Ritz-Carlton, Moscow
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1,463 Reviews from our TripAdvisor Community

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Showing 773: English reviews
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Moscow, Russia
Reviewed yesterday NEW

Stayed here during an event that we were attending at the hotel, and it was positively the most luxurious experience I have ever had. The rooms are spectacular, combining Imperial grandeur with ultra-modern convenience. Our bathroom was palatial. Breakfast in Cafe Russe is also not to be missed.

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Helpful?
Thank Ashley S
Washington DC, District of Columbia
Reviewed 3 days ago NEW

My husband and I recently celebrated our anniversary at the Ritz-Carlton in Moscow. We were upgraded to a Club Level room which was a lovely surprise. The staff in the Club were amazing. The food was incredible and plentiful. You could eat every meal in the Club if you were so inclined. Everyone we encountered was extremely friendly, recognized us...

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Thank PointsWellTaken
Johannesburg, South Africa
Reviewed 6 days ago NEW

This hotel is perfectly located. Walking distance from GUM, Metro, Red Square, St Basil's Cathedral, pretty much the best tourist location in Moscow. Rooftop bar is beautiful. Good food, amazing views and well worth a visit. Only negative is that we had a suite with no view! Some rooms have windows facing outside and the other half face a central...

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Thank DEK649
Moscow, Russia
Reviewed 6 days ago NEW

The best hotel I ever visited , our favorite place in Moscow ,location, service , employees are very friendly especially at the reception at night, very helpful , food is tasty , the view from O2 is fantastic,

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank 767arturb
London
Reviewed 2 weeks ago via mobile

Top location, top service, top product. This was my first visit to this amazing city and I am happy that I choose the Ritz-Carlton, Moscow. The location was absolutely fabulous, very convenient and very central. The hotel itself was great, good public spaces, great bar in the top floor and ok.t areas to walk through and have meetings in. I...

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Thank Bruno T
Moscow, Russia
Reviewed 2 weeks ago

Magnificent hotel with top level of service. Very attentive and friendly staff. Amazing experience of club-lounge with stunning view of the Kremlin, great selection of drinks and food, and very comfortable and cozy atmosphere. Rooms are also very good equipped with all necessary staff. Highly recommended to visit and stay. Thank you very much for all employees of Ritz-Carlton for...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank mikhailb940
Nieuw Amsterdam, The Netherlands
Reviewed 2 weeks ago

Hotel well situated with very caring staff who are ready to make sure your needs are satisfied Great concierge Pool was well maintained and attention to slippery floors wal well taken care of Breakfast had a large variety of items and a cook that prepare your eggs according to your wish Reception team pleasant and accommodating

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank T402PErobertop
Seattle
Reviewed 3 weeks ago

This is a great hotel very close to red square. It is very luxurious and has fabulous views. Christmas is one of the most festive times to come, with the views, decorations and festivities. It was truly a treat to be here.

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Thank gourmetwashington
Monte-Carlo, Monaco
Reviewed 3 weeks ago

best place in town, a hotel that make your travelling life so much easier! most of the hotels are set up to match men's need, here you have the perfect amenities for the business women too! comfortable rooms and bathrooms, perfect Club Lounge with a little business center there (in case you need to print out a docs at the...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Accaba
Marbella, Spain
Reviewed 3 weeks ago via mobile

I have recently stayed there for two nights on a business trip and the stay was kind of sad and much lower than what I expect. The hotel was not impressive. Despite the room was large the service was inconsistent: good at the room service and reception but very bad at the breakfast and concierge. At the breakfast was terrible....

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Helpful?
Thank Edu S
Ritz-Carlton_Moscow, Assistant Director of Rooms at The Ritz-Carlton, Moscow, responded to this review

Dear Guest, Thank you for taking the time to write a feedback about your recent stay with us. Every comment is very important to us as we always search the ways to continously improve our guests' experience and this is what helps us to be better for you. Unfortunately we did not meet your expectations and I am sincerely sorry...

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Staying in Tverskaya

Neighborhood Profile
Tverskaya
Tverskaya can’t be discovered with just a first glance, the neighborhood is shaped around a long street populated with well-known shops and brands. But it’s more than shopping that makes this place interesting. Take a few steps into the streets running parallel to the main artery to discover the charm just behind the mighty Stalinist style architecture. Comfy European pedestrian streets Bolshaya Dmitrovka or Stoleshnikov lane are a great place to start. Locals can be found here working, eating, shopping, resting and going to the Bolshoi Theatre in the evening.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just off the Red Square, next to the Kremlin, in the heart of cultural and business center of Russia's capital, The Ritz-Carlton, Moscow features the largest guest rooms and suites providing cutting edge technological amenities. The hotel offers a string of luxurious amenities including world-class dining options - O2 Lounge with summer terrace on the 12th floor with breathtaking panoramic view over the Kremlin and Red Square, Café Russe presentic European cuisine and some Russian highlights, Pan-Asian restaurant Novikov Restaurant & Bar, a beauty salon, barber spa, Fitness Center and spacious full-service The Ritz-Carlton Spa featuring 14 treatment rooms, as well as a heated indoor pool, hot tub, sauna and steam rooms. With more than 1,100 square meters / 11,436 square feet of meeting space including the Ballroom accommodating events of up to 700 guests, The Ritz-Carlton, Moscow will welcome attendees in style. ... more   less 

Additional Information about The Ritz-Carlton, Moscow

Address: Tverskaya St., 3, Moscow 125009, Russia (Formerly The Ritz-Carlton Moscow)
Location: Russia > Central Russia > Moscow > Tverskaya
Price Range: $338 - $791 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Moscow 5*
Number of rooms: 334
Reservation Options:
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Also Known As:
Ritz-Carlton Hotel Moscow
Moscow Ritz Carlton
Ritz Moscow
Ritz-Carlton Moscow
Hotel Style:
#5 Business Hotel in Moscow
#6 Spa Hotel in Moscow
#10 Romantic Hotel in Moscow
#10 Luxury Hotel in Moscow
#13 Family Hotel in Moscow
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Questions & Answers

Here's what travelers have asked, with answers from The Ritz-Carlton, Moscow staff and other travelers.
8 questions
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Birmingham, United Kingdom
over a year ago

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Questions? Get answers from The Ritz-Carlton, Moscow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Club Level rooms definitely worth it! Rooms overlooking Red Square likely had an amazing view (which we could see from the Club)”
 of 5 bubbles PointsWellTaken, 3 days ago | Read review
“MUST INSIST on an outward facing room or you;ll be staring at an indoor elevator shaft.”
 of 5 bubbles DEK649, 6 days ago | Read review
“View of Red Square”
 of 5 bubbles gourmetwashington, 3 weeks ago | Read review
“I do recommend rooms at the club floor”
 of 5 bubbles Rmseasons, 4 weeks ago | Read review
“If the room is too hot, ask for the thermostat to be changed.”
 of 5 bubbles Richard4660802, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question