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All reviewsacross the riverred squarest basilsred caviarbeautiful hotelother star hotelsmoskva riverperfect locationkremlin viewbreakfast buffet isbusiness tripfive minute walkroom was spaciousan upgraderooms are bigmetro stationconcierge
The location of this hotel is perfect but unfortunately it is NOT the best Kempinski Hotel! It is just 10 minutes walk to the Red Square (The Kremlin, St. Basil Cathedral, shopping mall etc.) - that's the only advantage. Good breakfast with wide spread of...More
The good: The beautiful hotel is situated on the water across from St Basil’s Cathedral/Kremlin. Location is fantastic. The interior of the hotel is lovely. Traditional in style and formal. The rooms are nicely appointed although some coffee machines would have been nice. Concierge was...More
Thank Marisa B
Response from Kempinski-Baltschug, Генеральный директор at Hotel Baltschug Kempinski MoscowResponded July 9, 2018
Dear Marisa B,
Thank you so much for the detailed feedback.
We are thankful to learn that you have appreciated location, interior and the concierge service of the Baltschug.
And we sincerely regret to learn that you were disappointed with the information upon check-in.
The location is the best. From my hotel room window I could see the Moskva river, the Kremlin and St Basil,s Cathedral...and each of these were a five minute walk.I must commend the room..large , well appointed,a spacious lobby with great service and a very...More
The reception staff is not cordial, not a 5 stars hotel the rooms are old and they overbook the hotel and they say they arent responsible!!! I can not believe this is a Kempinski hotel! I am really disappointed!!!
Overlooking the red square across the Moscva river is the right location to be. The swuare is within walking distance and the location scenic. The building itself is classic, with its spacious rooms and wide windows. I liked the place. Service was ok as well.