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Hotel Baltschug Kempinski Moscow

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Balchug St., 1, Moscow 115035 Russia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (969)
360
Panoramas (14)
Room & Suite (534)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Baltschug Kempinski Moscow
Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 683 hotels in Moscow
Location
Cleanliness
Service
Value
Travelers' Choice
The newly renovated five-star Hotel Baltschug Kempinski Moscow offers spectacular views of the Kremlin and St Basil’s Cathedral. The property is located across from the Moskva River, and is nearby Moscow’s fascinating sights and premier attractions. The building dates back to 1898, and features contemporary decor and up-to-the-minute amenities. The hotel has 227 elegant rooms, including 36 suites and unique Design Suites. Hotel Baltschug Kempinski Moscow boasts restaurant The Baltschug Grill, as well as the refined Cafe Kranzler, Lobby Lounge bar, Beauty Centre Baltschug and a Health Club. Impeccable service and perfect comfort make Hotel Baltschug Kempinski Moscow The Place to Be.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Spa
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Facial treatments
Massage
24-hour security
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Laptop safe
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
Russian

Location

Full view
100Great for walkers
Grade: 100 out of 100
106Restaurantswithin 0.3 miles
80Attractionswithin 0.3 miles
1395Reviews15Q+A100Room tips
Traveler rating
  • 894
  • 297
  • 126
  • 50
  • 28
Time of year
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Popular mentions
Ben wrote a review Jun 1
2 contributions2 helpful votes
Firstly don't book the pickup service as they are so disorganized they will forget you. We were understanding and made our own way to the hotel despite being disappointed. We had a lovely stay. Nice rooms, nice staff, nice bar / restaurant. The problem came with checkout. We were charged money on our last morning because we had exceeded our bar bill. No problem with that, but, when the difference was not returned as promised we called to confirm when it would be returned and were told it would but would take up to 30 days. Ok, and we waited. Now after 30 days they claim the money was returned on the day of checkout. A bit surprising as we were told differently on our checkout and had this confirmed when we called a few days later. We are then told that the problem is ours and that we have to contact our bank. Thanks for the 5 star service Kempinski brand. It's a shame as we are going to be passing through Moscow a lot over the next couple of years, but we'll make sure we find another home from home. In Moscow there are plenty of excellent options.
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Date of stay: May 2021
Location
Service
Sleep Quality
Room Tip: I'm sure you can get better more organized service elsewhere.
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1 Helpful vote
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Response from Lada Samodumskaya, Генеральный директор at Hotel Baltschug Kempinski Moscow
Responded 3 weeks ago
Dear Mr. Tittle, good afternoon! First of all, we would like to thank you for choosing our hotel and for nice words of our staff, rooms and restaurants. We will certainly pass your positive review to our employees. At the same time, I regret that we could not meet your expectations to full extend. Please kindly allow me to give some explanations. Upon your check in you indicated that a credit card is to be used as a method of payment and authorization was obtained for room, tax and 5000 rubles for extras. As you used the mini bar during your stay we charged you for the amount of consumed items. The rest sum was unblocked during check out using the same pre authorization code. The unused amount of 2480 rubles should have been returned back to your card within the time frame depending on your bank policy form 1 to up 30 days. Unfortunately, it is not within our power to influence your bank rules and we cannot contact them on your behalf. I am sorry if my colleagues did not pass you the information properly. I asked our Reception Desk to double check if all possible procedures were fulfilled from our side and can assure you that nothing is blocked on the hotel account. It will be my pleasure to stay at your entire disposal in the meanwhile and I will be glad to assist you with any additional questions or requests you may have. With kind regards, Lada Samodumskaya General Manager
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Marina Tikhonovskaia wrote a review Feb 2020
3 contributions5 helpful votes
Recently I've had a stay with Baltschug Kempinski, and I'm so delighted that I really want to share this experience. The hotel will be absolutely great for that type of guest who appreciates genuine attitude, comfort and generosity. The staff is truly amazing: lasting impression has started with a doorman smiling; I've been treated as a dearest guest by FO ladies Nato and Daria; but their Lady in Red Katerina was just exceptional! Once she is nearby, you feel the one for whom is all their service. Absolute professionalism. Highly recommend to stay in the hotel during festive days - they do orginize even better breakfast/dinner. And who else can celebrate festive days better than Russians? You will have an opportunity to meet that Russian soul - generous, open and kindhearted. Those who values good sleep during trips won't stay disappointed: beds are super comfy and their housekeeping service is top notch! For me it was a very pleasant to stay in Baltschug Kempinski, it's truly the place to be!
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Date of stay: February 2020
Location
Cleanliness
Service
2 Helpful votes
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Daniel G wrote a review Feb 2020
Den Bosch, The Netherlands196 contributions78 helpful votes
The hotel is located near the Kremlin and the Red Square - you can see it from your room. The breakfast is good, and the bar has some nice drinks! The room is spacious and the bed sleeps nice and soft.
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Date of stay: February 2020Trip type: Traveled on business
2 Helpful votes
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Response from Kempinski-Baltschug, Генеральный директор at Hotel Baltschug Kempinski Moscow
Responded Feb 14, 2020
Dear K5313DBdanielg, Thank you very much for your positive feedback. We are glad to know that you enjoyed your stay and our breakfasts as well. We hope to welcome you again soon. With best regards, Lada Samodumskaya General Manager
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Kęstas M wrote a review Jan 2020
4 contributions10 helpful votes
„If you want to feel at home in Moscow it’s the place to stay.The staff were friendly, the room was spaciuos and very well decorated, the concierge and staff at the bar were excellent. Definitely will come back!
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Date of stay: January 2020
Rooms
Cleanliness
Service
Trip type: Traveled on business
2 Helpful votes
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Response from Kempinski-Baltschug, Генеральный директор at Hotel Baltschug Kempinski Moscow
Responded Feb 6, 2020
Dear 688k_stasm, thank you so much for your kindest words! We are very glad to learn that you have appreciated the service and the rooms, and our team looks much forward to welcoming you back to Hotel Baltschug Kempinski Moscow! With finest regards, Lada Samodumskaya General Manager
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Abasile wrote a review Jan 2020
Boulder, Colorado65 contributions69 helpful votes
My husband and I are in our early 30's. We usually do Airbnb but wanted to treat ourselves. And boy were we treated! We were celebrating our 3rd wedding anniversary and because of this the hotel upgraded our room which overlooked the red square and Saint Basils Cathedral! Plus they surprised us with champagne and fruit. We felt like royalty. Everyone that worked there was accommodating and friendly. You can not beat the location, truly perfect. We were there for the holidays and it was just magical. Highly recommend to everyone.
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Date of stay: January 2020
Value
Cleanliness
Service
2 Helpful votes
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Response from Kempinski-Baltschug, Генеральный директор at Hotel Baltschug Kempinski Moscow
Responded Feb 6, 2020
Dear Abasile2017, Thank you so much for choosing Hotel Baltschug Kempinski Moscow as a place for celebrating such an important anniversary and taking the time to share your positive feedback. We are extremely glad that your stay brought only positive emotions. We look forward to welcoming you and your family again at Hotel Baltschug Kempinski Moscow. With warmest regards, Lada Samodumskaya General Manager
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PRICE RANGE
$171 - $366 (Based on Average Rates for a Standard Room)
LOCATION
RussiaCentral RussiaMoscow3rd Transport Ring (TTK) / Garden Ring / Balchug (Bolotny Island) / Zamoskvorechye / District Central (TsAO) / Sadovniki
NUMBER OF ROOMS
227
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Frequently Asked Questions about Hotel Baltschug Kempinski Moscow
Which popular attractions are close to Hotel Baltschug Kempinski Moscow?
Nearby attractions include Minin & Pozharsky Monument (0.3 miles), Lenin's Mausoleum (0.3 miles), and Park Zaryadye (0.2 miles).
What are some of the property amenities at Hotel Baltschug Kempinski Moscow?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Baltschug Kempinski Moscow?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Baltschug Kempinski Moscow?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Hotel Baltschug Kempinski Moscow?
Conveniently located restaurants include Restaurant Bjorn, Podozritelnye Litsa Bar, and Home Cafe.
Are there opportunities to exercise at Hotel Baltschug Kempinski Moscow?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hotel Baltschug Kempinski Moscow have an airport shuttle?
Yes, Hotel Baltschug Kempinski Moscow offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Baltschug Kempinski Moscow located near the city center?
Yes, it is 0.3 miles away from the center of Moscow.
Are any cleaning services offered at Hotel Baltschug Kempinski Moscow?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Baltschug Kempinski Moscow offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Baltschug Kempinski Moscow?
Many travelers enjoy visiting Red Square (0.5 miles), Kremlin Walls and Towers (0.8 miles), and Kolomenskoye Historical and Architectural Museum and Reserve (3.9 miles).