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Hotel Baltschug Kempinski Moscow

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#16 of 308 Hotels in Moscow
Certificate of Excellence
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Hotel Baltschug Kempinski Moscow
Hotel Baltschug Kempinski Moscow
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980 Reviews from our TripAdvisor Community

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Showing 474: English reviews
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Moscow, Russia
Reviewed 1 week ago

In front of the Moscow river facing the Kremlin. staff was attentive and efficient from the doorman to the reception to the restaurant staff. Within walking distance to Kremlin with Starbucks store right beside it. The rooms have traditional décor but are well kept. Breakfast and WiFi was included in the rate. A good size swimming pool and the gym...

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Thank moje a
Estero, United States
Reviewed 1 week ago

My wife and I stayed at this Hotel on a guided tour of Moscow. Everything is top notch as is usual for the kempinski brand. From the windows you can see the Kremlin across the river.. Food and service is excellent.

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Thank John S
Singapore, Singapore
Reviewed 3 weeks ago via mobile

We decided to have girls' trip and chose Moscow as our destination. Booked this beautiful dame and we never regret a day. We had a smooth check-in transitions, well explained and given the best view you can imagine - Kremlins and St Basil Cathedral! Room was clean and spacious and well prepared with amenities and fruits. Yana - front desk...

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Thank nuttybabe29
Hotel-Baltschug, Генеральный директор at Hotel Baltschug Kempinski Moscow, responded to this review

Dear nuttybabe29, Thank you for such a positive feedback, we're happy that you enjoyed your stay at our hotel and already shared your warm words with all the hotel employees. We all look much forward to welcoming you back in Moscow. With best regards, Oliver Eller General Manager

Reviewed 4 weeks ago via mobile

Breakfast was one of the best I've ever had at a hotel. Room was spacious and comfortable. I would have preferred a kettle in the room, but everything else was perfect. Location was also great, an easy walk to the Red Square. Take a left down the street and you'll find nice small restaurants and cafes, a pharmacy and a...

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Thank Tina092015
Hotel-Baltschug, Генеральный директор at Hotel Baltschug Kempinski Moscow, responded to this review

Dear Tina092015, Thank you very much for your warm feedback here, on Tripadvisor. We are very pleased that you fully enjoyed your stay, our location and service. Please also be advised that we provide a kettle upon request. With kindest regards, Oliver Eller General Manager

Silver Spring, Maryland
Reviewed February 18, 2017

This hotel not only is just a couple of minutes walk across the river to St. Basil's, the Kremlin, Red Square, and Gum, the service was great. Room service and the restaurants were timely with a wide selection. One thing this hotel had that you do not find in many other European hotels is the size of their rooms. They...

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1Thank steverecords
Sao Paulo, SP
Reviewed February 11, 2017

Fantastic hotel! Everything is great here, service, rooms, location and free shoes cleaning!!! At the reception everything was fast, rooms are big, beautiful views from the window, comfortable bed, fast internet though because it is close to Kremlin and signal is blocked google maps or waze shows that you are in Vnukovo airport. Because of this I had a few...

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Thank Alex B
Hotel-Baltschug, Генеральный директор at Hotel Baltschug Kempinski Moscow, responded to this review

Dear Alex B, Thank you very much for your fantastic feedback. It is always great to hear that our guests enjoy their stay this much and highly evaluate our service, location, dining and hotel overall. We already shared your warm words with all the team of Hotel Baltschug Kempinski. We are looking forward to welcoming you back in Moscow. Sincerely...

Reviewed January 28, 2017

This hotel felt really high-end. It not only looks a million dollars but all the trimmings were also exceptional. The room was large with incredible views. It is just a short walk from Moscow's most famous tourist attractions, with St Basil's just a short stroll away, by the river.

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1Thank sparkyb_uk
Reviewed January 26, 2017 via mobile

I've been in Moscow quite a few times. For the first time, I stayed in this hotel, 5 night. No other word than excellent can describe my experience. Much better than its dire t competitors. Location is outstanding, staff is great, especially Anna from the lobby lounge.

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1Thank Marcello S
Berlin, Germany
Reviewed January 17, 2017

very good hotel, polite stuff and clean rooms. Service was friendly and professional. A little pricey on the room service Our room was comfortable and our view from our balcony amazing! can suggest ))

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2Thank Daniel J
Reviewed January 10, 2017

I last stayed here in 2011, and expected the same high standards - but what a disappointment. When staying in a 5 star hotel, you expect to get hot water... at 9am there was no hot water via the tap or shower - what a disgrace. I expected a choice of restaurants - the Baltshug Grill only does breakfast only,...

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2Thank Roger W
Hotel-Baltschug, Генеральный директор at Hotel Baltschug Kempinski Moscow, responded to this review

Dear Roger W, Thank you for sharing your feedback regarding the stay with us. We regret to hear that you had an uncomfortable experience with hot water and the selection of restaurants did not meet your expectations. Let us please kindly highlight that for special dining occasions we have a private wine room and are always glad to prepare a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The newly renovated five-star Hotel Baltschug Kempinski Moscow offers spectacular views of the Kremlin and St Basil’s Cathedral. The property is located across from the Moskva River, and is nearby Moscow’s fascinating sights and premier attractions. The building dates back to 1898, and features contemporary decor and up-to-the-minute amenities. The hotel has 227 elegant rooms, including 36 suites and unique Design Suites. Hotel Baltschug Kempinski Moscow boasts restaurant The Baltschug Grill, as well as the refined Cafe Kranzler, Lobby Lounge bar, Beauty Centre Baltschug and a Health Club. Impeccable service and perfect comfort make Hotel Baltschug Kempinski Moscow The Place to Be. ... more   less 

Additional Information about Hotel Baltschug Kempinski Moscow

Address: Balchug St., 1, Moscow 115035, Russia
Location: Russia > Central Russia > Moscow
Price Range: $222 - $714 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Baltschug Kempinski Moscow 5*
Number of rooms: 227
Reservation Options:
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Hotel Style:
#9 Business Hotel in Moscow
#10 Family Hotel in Moscow
#11 Spa Hotel in Moscow
#12 Romantic Hotel in Moscow
#16 Luxury Hotel in Moscow
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Baltschug Kempinski Moscow staff and other travelers.
5 questions
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Questions? Get answers from Hotel Baltschug Kempinski Moscow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for rooms facing Kremlin. The view at night is fabulous”
 of 5 bubbles mojea, 1 week ago | Read review
“Make sure your room has a view across the riven towards the Kremlin.”
 of 5 bubbles johnsU6845MM, 1 week ago | Read review
“can get views of Kremlin if you ask”
 of 5 bubbles steverecords, Feb 18, 2017 | Read review
“Great location, excellent spa, not much vegan options”
 of 5 bubbles Ahalan-Olympus, Dec 9, 2016 | Read review
“If you don't mind traffic noise ask for a room with Kremlin view.”
 of 5 bubbles NessySomerset, Oct 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question