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Crowne Plaza Moscow World Trade Centre

1,641 reviews
#27 of 334 Hotels in Moscow
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Traveler (1207)
Room & Suite (580)
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Overview
  • Excellent46%
  • Very good37%
  • Average12%
  • Poor3%
  • Terrible2%
Travelers talk about
“club room”(31 reviews)
“the main hotel”(7 reviews)
“ukraine hotel”(8 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
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Offers from Crowne Plaza Moscow World Trade Centre
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Name/address in local language
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Reviews (1,641)Write a Review
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All reviewsclub roomthe main hotelukraine hotelmoskva riveracross the riverriver viewbusiness tripsmall supermarketred squarebusiness travelersbusiness centermetro stationreception staffshopping mallstandard roombreakfast buffetfantastic hotel
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361 - 365 of 633 reviews
Reviewed September 24, 2013

Best place for Business meetings, EXPO visitors, etc. well this is why it's in the World Trade Centre area. Professional staff, quiet and clean rooms, no noise in the corridors. It is a so-called Hotel complex, as, all the necessary things one might need are...More

Thank Aigel C
Response from VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade CentreResponded September 26, 2013

Dear Aigel C, Thank you for taking your time and posting a review concerning your experience at Crowne Plaza Moscow hotel. It is a pleasure to know you found the hotel, your room and our facilities as convenient regarding your needs and preferences. Moreover I...More

Reviewed September 17, 2013

Hotel is comfortable, clean, quiet, spacious with generally, Russian style customer service. The location is good if you are visiting the WTC but probably not the best for the independent traveler/sightseer. Moscow is a very difficult city to travel within to say the least and...More

Thank Maui-mango
Response from VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade CentreResponded September 18, 2013

Dear Maui-mango, Thank you for taking your time and posting a review concerning your experience at Crowne Plaza Moscow WTC hotel. It is great knowing you found the hotel and the services we provide as comfortable and convenient regarding your preferences. We would be happy...More

Reviewed September 9, 2013

Readers beware, this hotel can either be great if you are in the new club rooms of the WTC but it can also be crappy and quite dirty in the older section of the hotel. The rooms in the new section are enormous, modern and...More

Thank TheGastronomist
Response from VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade CentreResponded September 17, 2013

Dear TheGastronomist, Thank you for staying with us on your trip to Moscow and taking the moment to write a review. I am happy to learn that you enjoyed the club room of our hotel and did justice to its comfort and amenities. Please, be...More

Reviewed September 8, 2013 via mobile

This hotel offers all amenities for a business hotel. The rooms are spacious and recently renovated, at least in the Crown Plaza Club. However, the breakfast buffet and room service dining was very disappointing and expensive for what you get. It lacked fresh fruit, healthy...More

Thank Laetiha
Response from VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade CentreResponded September 11, 2013

Dear Laetisz, Thank you for taking your time and writing a review concerning your experience at Crowne Plaza Moscow hotel. It is great to know you found the Club building and your Club room convenient regarding your needs and expectations. Please take a kind notice...More

Reviewed September 8, 2013

If visiting an event at the World Trade Centre, then don't even think of staying anywhere else. The Hotel is large, with good sized rooms. Rooms were clean and the staff were all pleasant if not friendly. I wouldnt say Muskovites are the friendliest people...More

1  Thank Robbo91
Response from VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade CentreResponded September 10, 2013

Dear Robbo91, Thank you for taking your time and posting a review concerning your experience at Crowne Plaza Moscow WTC hotel. It was great reading you find the hotel, your room and the services we provide as completely appropriate regarding your needs and preferences. Please...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
$89 - $280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Romantic Hotel in Moscow
#25 Luxury Hotel in Moscow
#28 Business Hotel in Moscow
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$89 - $280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Romantic Hotel in Moscow
#25 Luxury Hotel in Moscow
#28 Business Hotel in Moscow
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (1207)
Room & Suite (580)
Dining (78)
Pool & Beach (4)
Amenities (22)
Business Center & Event Rooms (16)
Family and Play Areas (4)
Nearby
Presnensky
The neighborhood is divided into two major halves by
Krasnaya Presnya street: the southern part highlights
Moscow city – businesses contained in skyscrapers
along with the White House - where the Russian
government works. The north is a bit more relaxed and
casual, visitors here will find the Moscow zoo,
National Centre for Contemporary Arts and a number of
fine restaurants. The beautiful neo-gothic Cathedral
...More
Questions & Answers
Ask a question
358GMan
Club Level question. I have stayed here 2x on club level. Just where is the club level lounge? All I ever see is the dining area with some chips, coffee and water. Club levels I stay at have a bar area for complimentary drinks other than water. One time they did have a bottle of wine and champagne. There is a nice bar just outside the dining area, but I have gone in and they claim they're not open (I have never seen anyone in there even getting a beer. I need a paying job like that) I usually end up at one of the bars in the lobby area for a drink with a client. I like this place and some of the employees remember me but starting to question the club level experience. I do appreciate the bottle of wine in my room for my birthday. Big 60 this year while there. Management is very good to me and I like them all, but....
November 8, 2017|
AnswerShow all 6 answers
Response from Paul W | Reviewed this property |
There isn't a "Club" level experience at this hotel. There is only one bar and that is in the main hotel foyer area. I guess the "Club" classification is with reference to the standard of the rooms and views from them. I... More
1
Vote
May_TravelShoot
December 16, 2016|
AnswerShow all 5 answers
Response from Maria S | Property representative |
Dear May_Avi88, Thank you for your question to Crowne Plaza Moscow World Trade Centre! Our hotel provides free visa support services to its guests (1500 RUB charged only in case of reservation cancellation or no-show... More
0
Votes
Google Translation
zendehdel
September 1, 2016|
AnswerShow all 6 answers
Response from Anna K | Property representative |
Dear zendehdel, Thank you for the question. Please be kindly informed that the swimming pool is managed independently from the hotel and is now closed for reconstruction. Kind regards, Anna Kalinina, Quality Manager
1
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123456
Room Tips
"Front rooms on top floors would be best."
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"club rooms"
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"Book a higher room and facing the river ."
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"Prefer a room facing the river"
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