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Sheraton Palace Hotel Moscow

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#27 of 287 Hotels in Moscow
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Sheraton Palace Hotel Moscow
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674 Reviews from our TripAdvisor Community

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Showing 369: English reviews
Cologne, Germany
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have spent a great time at the place - in the center of Moscow, with a wonderful room and with great comfort. The room service was at highest level and added to a wonderful stay. I can recommend this hotel, but would like to ask the hotel to transfer back the amount of 1000RUB blocked on the card for... More 

Helpful?
Thank Angelina D
Sochi, Russia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

🖒Very good hotel. Very good bed. Very good location. Very good foods (we ordered delivery to our room at room service). Clean and very accurate hotel. It was very interesting to see your name at tv-panel: Dear Susanna...😊

Helpful?
Thank Сусанна К
Tehran, Iran
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at this hotel for three nights alongside with a group of 100 people as an annual cycle meeting. Almost all of the colleagues were satisfied with the location, services, the staff and etc. The room sizes are acceptable considering limitations in a city like Moscow. The red square is within walking distance with some good eating choices on... More 

Helpful?
Thank AliAzarnoosh
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is a truly great hotel with consistent high quality service, pleasant and professional staff, welcoming and caring. Good breakfasts, club room is quite nice including welcoming staff there. The location is perfect for someone visiting Moscow. In the centre of everything. Me and my friend stayed there twice during one visit to Russia (booked again because we liked the... More 

Helpful?
Thank AlexTalking
Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago via mobile

The worst housekeeping in all sheratons in the world!. Half of the hotel staff are trainees. This sheraton Seems that only cares for hiring cheap staff and never cares for service. Very few staff can speak English. Nobody in housekeeping speaks English. Breakfast is ok and its staff is very pleasent. Club lounge staff is highly educated. I would not... More 

Helpful?
Thank DrL T
Dubai, United Arab Emirates
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Hotel is located at a very good location that has supermarkets, bars, restaurants, cafes and all that you might need in close vicinity. The rooms were immaculately clean and the staff were very courteous and helpful. The breakfast at the Hotel was very god with a variety of dishes to choose from. Overall an excellent property that provides you... More 

Helpful?
1 Thank JGMalayil
Chicago, Illinois
Level Contributor
44 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This a great hotel in a great location. If your flying into SVO, I would take the Aeroexpress train. It is about a 8 minutes walk to the hotel from the Belorussky station. The staff was friendly, the hotel is clean and nice. I ordered room service, the beef stroganoff was excellent. Nearby there is a nice Georgian restaurant called... More 

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1 Thank lasvegaschamp
Shanghai, China
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for 2 days. Loved the service, the rooms a big. Breakfast is nice and people are just really nice too. Across from a shopping mall and walking distance to Kremlin which is around 4km by foot. Great place

Helpful?
1 Thank januza
Singapore, Singapore
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel Staffs were friendly and helpful. We needed booking confirmation letter (Not voucher) from hotel for Russia Visa Application and one of the hotel reservation staff prepared for us when we contacted hotel via email. His responses were always fast. It really helped us. Room was fully renovated, clean, modern and new! There were 500ml water bottle in the bathroom... More 

Helpful?
Thank maccha_cha
New Delhi, India
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 24, 2016

amenities are too good ,rooms are very clean and well designed .views are awesome and service is very good waiters are very well dressed and the Ambience is also very nice.so will suggest when ever you go to Moscow stay there in sheraton

Helpful?
Thank saitravels77
Questions? Get answers from hotel staff and past guests. Ask a question

315 photos of this hotel

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Staying in Presnensky

Neighborhood Profile
Presnensky
The neighborhood is divided into two major halves by Krasnaya Presnya street: the southern part highlights Moscow city – businesses contained in skyscrapers along with the White House - where the Russian government works. The north is a bit more relaxed and casual, visitors here will find the Moscow zoo, National Centre for Contemporary Arts and a number of fine restaurants. The beautiful neo-gothic Cathedral of the Roman Catholic Church of the Immaculate Conception of the Blessed Virgin Mary is usually packed with the events such as organ music concerts.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in walking distance from the Kremlin, the Red Square, and other historical and business areas. Easy, 35 min access by the Aeroexpress speed train to/from the international airport Sheremetyevo. 212 stylish rooms and suites offer complimentary Wi-Fi internet and feature signature Sweet Sleeper® beds. In case you are organizing a conference or celebrating a family banquet, we offer 7 rooms which cater for up to 250 guests, excellent service and facilities. After a productive day relax with your friends or colleagues at the lobby bar and the restaurant or unwind in the Sheraton Fitness. ... more   less 

Additional Information about Sheraton Palace Hotel Moscow

Address: Pervaya Tverskaya-Yamskaya, 19, Moscow 125047, Russia
Location: Russia > Central Russia > Moscow > Presnensky
Price Range: $124 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Palace Hotel Moscow 5*
Number of rooms: 212
Reservation Options:
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Also Known As:
Sheraton Moscow
Moscow Sheraton
Hotel Style:
#15 Business Hotel in Moscow
#17 Romantic Hotel in Moscow
#25 Luxury Hotel in Moscow
#28 Family Hotel in Moscow
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