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Hotel National, a Luxury Collection Hotel, Moscow

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15 / 1 Mokhovaya Str, bld 1, Moscow 125009 Russia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Panoramas (14)
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What is Travelers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel National, a Luxury Collection Hotel, Moscow
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 683 hotels in Moscow
Location
Cleanliness
Service
Value
Travelers' Choice
Built in 1903 by famed Russian architect Alexander Ivanov, Hotel National has been an awe-inspiring historic landmark for more than a century. Located at the very heart of Moscow's historical, cultural and business center, the magnificent hotel opens spectacular vistas of the Kremlin and the Red Square.The historical grandeur and understated elegance of the property, together with the The Luxury Collection's signature services and state-of-the-art technology, makes Hotel National a favorite destination for sophisticated global explorers visiting Moscow.
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Room & Suite (631)631
Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Car hire
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Taxi service
Banquet room
Meeting rooms
Massage
Salon
Solarium
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Historic Hotel
Languages Spoken
English, French, Russian
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
303Restaurantswithin 0.3 miles
217Attractionswithin 0.3 miles
1914Reviews37Q+A100Room tips
Traveler rating
  • 1,179
  • 483
  • 162
  • 53
  • 37
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Popular mentions
Sony S wrote a review Jun 16
Jakarta, Indonesia346 contributions77 helpful votes
+1
This is my first visit to Moscow. I saw the review of the hotel, which was quite positive. My tour guide also recommended me this hotel due to its strategic location, which is close to St Basil's Cathedral and the Red Square. The hotel building is historic, although the lobby was quite small and old. The rooms are comfortable and the bed as well as the pillows are the best ever!
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Date of stay: May 2021Trip type: Traveled on business
Room Tip: Hotel reception staff speak English but doormen don't. Prepare tips for porters and bell boys....
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1 Helpful vote
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Response from Elena Pozolotina, Guest Services / Front Office at Hotel National, a Luxury Collection Hotel, Moscow
Responded 3 days ago
Dear Guest! Let us thank you for choosing Hotel National and taking the time to share your experience with us. It is a great pleasure to learn how much you have enjoyed the location and history of the hotel as well as the comfort of the bed. and room. We are happy that we manged to make your furst visit to Moscow memorable and enjoyable and look forward to welcoming you back in the nearest future! With my best wishes, Elena Pozolotina/ Front Office Manager.
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Alexander_Kudrin wrote a review Jun 13
Samara, Russia8110 contributions38939 helpful votes
+1
Five stars - the center of Moscow, a view of the Kremlin, historical interiors. Measures to prevent the spread of COVID-19: thermometry at the entrance, the requirement to maintain social distance, wear a mask, hand sanitizers on tables, masked employees.
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Date of stay: May 2021Trip type: Traveled on business
18 Helpful votes
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Response from Elena Pozolotina, Guest Services / Front Office at Hotel National, a Luxury Collection Hotel, Moscow
Responded 1 week ago
Dear Guest! Let us thank you for choosing Hotel National your home in Moscow and taking the time to write this review. It is a great pleasure to learn how much you have enjoyed the hotel location, unique view and historical interiors. We are glad that you highly evaluated security measures taken at the hotel during the pandemic time. Wellbeing of our guests is our main priority and no effort is spared to make our guests' stay safe in every respect. We are looking forward to welcoming you at Hotel National soon again! Sincerely yours, Elena Pozolotina. Front Office Manager
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Roman wrote a review Jun 4
8 contributions6 helpful votes
Not a good experience for my third stay in May 2021 after two good ones a year ago. As Marriott Platinum was not greeted or acknowledged status. No proper upgrade at checkin until I insisted on the rules. $100 USD credit promised through STAR Marriott program is miraculously 6000RUB (where do the rest 1500RUB go to?). Finally, no compensation for welcome gift not offered, the Manager Elena goes in denial. Otherwise, location is still good, building great. May's weather was hot already, but no air conditioning functioning. Overall, terrible attitude, sadly this third stay ends my relationship with this hotel.
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Date of stay: May 2021
Location
Cleanliness
Service
1 Helpful vote
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Response from Elena Pozolotina, Обслуживание гостей/стойка регистрации at Hotel National, a Luxury Collection Hotel, Moscow
Responded 2 weeks ago
Dear Guest! First of all, let us thank you for your loyalty and taking the time to share your experience. We are sorry for the inconvenience caused by the setting of the tariff, which was immediately solved. Please stay reassured that all benefits are provided to Marriott Bonvoy members in full accordance with the terms and conditions of the program. We do hope we will have an opportunity to welcome you back at Hotel National and make your next stay enjoyable in every respect! Sincerely yours, Karina Mumladze Assistant Front office manager
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Marykar wrote a review May 2021
France400 contributions153 helpful votes
+1
I have been dreaming to stay at the Kremlin view suit for ages and finally my dream came true! This hotel is an unique amazing historical, fully refurbished, property where the past and the present meet. Can you imagine to swim in a pool with the view to the Kremlin? I spent 3 nights there and it was unforgettable. All was perfect: the room, the facilities, the staff... It is really worthy to pay more for the Kremlin view suite! Looking forward to be back one day!
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Date of stay: February 2021Trip type: Traveled with friends
1 Helpful vote
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EAS21 wrote a review Oct 2020
New Jersey, USA264 contributions141 helpful votes
Booked this hotel on the Marriott web site for a short two day trip to Moscow mainly due to the location and the history. Back in the Soviet Union majority of people new of this place as the Bolsheviks government moved to the hotel from Petrograd in 2018 before their future Kremlin accommodations were ready, including Lenin himself. Service was great with everyone friendly and helpful. Especially Yulia, long time hotel consierge who provided a wonderful historical tour over the property. But... J. Suite was booked with the promised "upgrade". Being a Platinum Marriott member eligible for an upgrade anyway, I was expecting to have at least some great suite with the Kremlin view (the rooms advertised a lot on the hotel website). Did not happen. The room I got was big and nice, but with the courtyard (meaning "no" ) view. It was also a former library and seems to be the only room in the hotel were you could not regulate t. The only way was to call somewhere and ask to make it colder or warmer!? Mini bar on the arrival was empty. They filled it after being asked, but did not bother to refill the next day. And finally, breakfast. Great dinning room with the stunning view directly to Kremlin, but by far the worst breakfast at any 5 or even 4 stars Moscow hotels. No omlet station, two (!) kind of cheese, two kind of jam (no orange), almost no sweets, etc. The view makes up for a lot, but clearly this was way below my expectations. In summary, this is a good place for one time visit due to the location and history, but I probably will not consider National in the future.
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Date of stay: October 2020
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
2 Helpful votes
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Response from Elena Pozolotina, Guest Services / Front Office at Hotel National, a Luxury Collection Hotel, Moscow
Responded Oct 22, 2020
Dear Valued Guest! Thank you very much for choosing Hotel National your home in Moscow and taking the time to share your experience with us. Your feedback is very important for us as this is our main resource on the way of keeping the service at a constantly high level. It is a pleasure to learn how much you have enjoyed the history and atmosphere of the hotel on a tour with our concierge as well as the professionalism and friendliness of the hotel associates. Please accept our sincere apologies that not all the aspects of your stay were satisfactory. Your comments have been shared with the heads of all departments involved in order to take all necessary actions for improvement. Taking into consideration your Platinum Marriott status we upgraded your room to a unique Suite trying to make your experience absolutely authentic. I wish we could have learned about your preference of the room with a Kremlin view while you were here at the hotel to be able to change the room for your second night when Suites with a view became available. Now when we are aware of your preferences we will assign a beautiful Kremlin Suite with a view to the Red Square for your next stay with us to make it memorable and enjoyable in every respect. We do hope we will have an opportunity to welcome you back and regain your confidence in our services and look forward to seeing you at Hotel National again in the nearest future. With my best wishes, Elena Pozolotina Front Office Manager
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PRICE RANGE
$135 - $291 (Based on Average Rates for a Standard Room)
LOCATION
RussiaCentral RussiaMoscow3rd Transport Ring (TTK) / Garden Ring / Tverskaya / Tverskoy / District Central (TsAO) / Boulevard Ring
NUMBER OF ROOMS
202
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Frequently Asked Questions about Hotel National, a Luxury Collection Hotel, Moscow
Which popular attractions are close to Hotel National, a Luxury Collection Hotel, Moscow?
Nearby attractions include Moscow Metro (0.1 miles), Aleksandrovskiy Sad (0.1 miles), and Bolshoi Theatre (0.2 miles).
What are some of the property amenities at Hotel National, a Luxury Collection Hotel, Moscow?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel National, a Luxury Collection Hotel, Moscow?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel National, a Luxury Collection Hotel, Moscow?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Hotel National, a Luxury Collection Hotel, Moscow?
Conveniently located restaurants include Osteria Mario, SAVVA, and The Ritz-Carlton Lounge & Bar.
Are there opportunities to exercise at Hotel National, a Luxury Collection Hotel, Moscow?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Hotel National, a Luxury Collection Hotel, Moscow located near the city center?
Yes, it is 0.5 miles away from the center of Moscow.
Are any cleaning services offered at Hotel National, a Luxury Collection Hotel, Moscow?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel National, a Luxury Collection Hotel, Moscow offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel National, a Luxury Collection Hotel, Moscow?
The staff speaks multiple languages, including English, French, and Russian.
Are there any historical sites close to Hotel National, a Luxury Collection Hotel, Moscow?
Many travelers enjoy visiting Red Square (0.3 miles), Kremlin Walls and Towers (0.5 miles), and Kolomenskoye Historical and Architectural Museum and Reserve (4.7 miles).