The hotel is great! The room was big and clean. With all amenities, tea, coffee and water. The food is also amazing and the service great. We had a great time there and are looking forward to going back in another time.
/// stayed in December 2017 /// This is the review that I feel so indebted for the compliment review. Back in December 2017 , we spent our New Year Count Down in Moscow and stayed 3 nights at this hotel. (During that time the hotel was under major renovation) Our first impression: we booked for a regular room for 3 of us but at our arrival, the lady (seem to be the Front Manager) at the counter offered us the free upgrade to the renovated wing.....thank you so much. That was quite surprise us but when we accessed into the room it’s even more surprised me for its cosy luxury interior. This hotel is one of the best hotel I ever stayed - all the details in the room is as exquisite as the other ultra luxury hotels I experienced. It’s even 4 years back but I still remember well for the LOMONOSOV coffee/tea set that they use (one of the high-end porcelain brand I love and be using at home too). + Crystal wine glass + Nespresso Machine + KitchenAid Kettle + plentiful mineral drinking water. Wi-Fi is super fast (as recalled). Back then there was some situations in Europe and Moscow during that time is full with soldiers. However the hotel’s securities guard remember us well and helped telling the soldier that we are the hotel’s guests when we tried to access the perimeter to the hotel. Not to mention the location itself is great ,right next to Bolshoi , TSUM shopping mall and subway. On the departure day, due to the securities perimeter that blocked all the car to access to the hotel - the hotel staff managed to help us find the nearest spot where our limo can pick us to the airport. The most regretful thing that keep bothering my mind is I cannot remember the name of the lady at the counter who granted us the upgrade that made our stayed in Moscow is another remarkable memory......Thank you once again here. And would there be any chances that I could visit Moscow again - I would definitely stay at this Metropol again.…
Please do not miss a visit to this most beautiful and elegant hotel. The decor is astounding and the atmosphere takes you on a journey to another time and place. If you have read the book 'A Gentleman in Moscow' by Amor Towles, you will feel as though you have become part of that very charming story. Make sure you have a cocktail in the Chaliapin Bar and breakfast in the glass roof restaurant - you will not be disappointed.
Hotel Metrolpol is becomming a more and more well-renovated hotel. With full respect for the great history of the building and the hotel. I am looking forward to (hopefully soon) to stay at the hotel again and enjoy the final result of the renovation.
Location of hotel is perfect,in the middle of everything.Bolshoy is across the street,Kremlin within walking distance.The staff at check in very efficient and polite.Concierges are great.I dealt with Tatiana and Kirill both are extremely nice.Rooms are clean.Breakfast buffet is delicious and and to any taste.Bar is very inviting..Absolutely nothing to complain about
If going to Moscow - take Metropol hotel for staying there. I am a guest in Metropol for close to 30 years and dozen of stays. The location is perfect, for me in business relations and if possible evening events.
Clean and comfortable with the best location in Moscow, I highly recommended to book at this hotel as it is in the middle of Moscow near to Red Square. The receptions are helpful they speak English and very welcoming.
Beautiful historical hotel, luxurious that i would like to have a tour in the hotel. Excellent staff and service. The location is perfect. The concierge was of great help. However the Bunker 42 brochure was old, we went but the only available was Russian tour with AudioGuide, but it was interesting.
One of the very top old names in Moscow. Still being reconstructed but generally kept to high standard. Great atmosphere, nice staff, some authentic furniture from early 20th century. Our bed was way too soft for us/
Excellent location (close to Red Square and to Underground), cordial staff, high quality of sleep and room always cleanliness. The harpist musician gladdened the breakfast that was very delicious. Very expensive the laundry service.