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Hotel Metropol Moscow

Teatralny Proezd, 2, Moscow 109012 Russia
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Guests1 room, 2 adults, 0 children
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Free cancellation until 09/27/19
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Traveler (2179)
Panoramas (16)
Room & Suite (696)
Certificate of Excellence


Certificate of Excellence
The luxurious five-star historical hotel in the very heart of Moscow. Maximum proximity to the main sightseeings of the city: Bolshoy Theatre, TSUM, GUM, Red Square and others. The incredible beauty of the exterior of the building.'Metropol' Hotel is a hotel-museum with 800 units of antiques in halls and suites. One of the most beautiful restaurants of the city - 'Metropol' restaurant - is located here.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Free internet
Indoor pool
Breakfast available
Breakfast buffet
Taxi service
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Room service
Flatscreen TV
VIP room facilities
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Good to know
Historic Hotel
Centrally Located
Languages Spoken


Full view
100Great for walkers
Grade: 100 out of 100
346Restaurantswithin 0.3 miles
147Attractionswithin 0.3 miles
4,091Reviews41Q+A100Room tips
Traveler rating
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Popular mentions
as in the title, extremely luxurious hall, bar and restaurant at the ground floor, the staff was extremely helpful. A very good and old fashioned starting place to visit the city. Rooms were confortable with a little noise from the one facing the internal courtyard
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Like everyone else who has read Amor Towles book, we were entranced by the idea of visiting Moscow, and in particular, the Hotel Metropol. Nothing was a disappointment. Our suite on the second floor had an unobstructed view of the Bolshoi Theatre across the street, and was surprisingly soundproof against the busy traffic noise. The elegance and graciousness of this old-world hotel is evident from the gorgeous carved plaster ceilings and marble in the foyer, to the width of the hallways, to the sparkling chandeliers in the bar, and the amazing stained glass ceiling in the historic hall. Service was polite and prompt, and English widely spoken. The location in the heart of City Central is unbeatable - the entrance to Red Square is a short walk away, and lots of restaurants and bars of all price points are within easily walkable distance. Highly recommend the Hotel Metropol the for lovers of the gracious age of civility.
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Response from julssergeeva, Менеджер по обслуживанию клиентов at Hotel Metropol Moscow
Responded 2 days ago
Dear Rosalie, Many thanks for taking the time to leave such kind feedback on your recent visit to The Metropol! Well done on having read such a great novel and embarking on a journey from its pages. We are really proud to hear You complimenting the marvellous, full of majestic history interiors of Metropol as well as the convenient location of the hotel. How amazing it is that You could enjoy spectacular view of the Bolshoi from your very suite! Thank You for recommending us to other travellers. We are looking forward to welcoming You back! Kind regards, Anastasia Chirkova Guest relations agent
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There was road closure for events the day we arrived.. But we were not warned about it by email. It has caused us great difficulties as we travelled with a handicapped friend. We ended up getting conned rub9000 taking another taxi which drove us to another end where we still needed to walk a good 1km before reaching the hotel. Desk front staffs are not friendly. Rooms are old. Beds are too soft. The Aircon in the first room we checked in was not functioning, we were moved to another smaller room. When we came back from St. Petersburg’s to staying the final night, we got another room with a non functioning Aircon again. We called up the counter to get it fixed but the room was still quite warm. We were sweating and couldn’t sleep well that night.
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The staff were extremely helpful, especially Tatiana at the concierge desk. She helped us with all of our needs, including recommendations for places to eat, transportation, on-line ordering of tickets for attractions, etc...
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Review collected in partnership with this hotel
Response from julssergeeva, Менеджер по обслуживанию клиентов at Hotel Metropol Moscow
Responded 2 days ago
Dear Guest, Many thanks for choosing Metropol for your stay and reviewing us on Tripadvisor! We are genuinely pleased to read that You appreciated the work of staff. Our team members especially Tatiana are truly honored by your kind words about the courteous service You received, and we are thrilled to exceed your expectations and provide You with such a perfect experience! We are looking forward to welcoming You back! Kind regards, Anastasia Chirkova Guest relations agent
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I have never had a better experience at any hotel I have ever stayed at! Everything about Metropol was INCREDIBLE and staying here truly made my trip unforgettable. I came with my dog (I was worried about traveling with her for the first time) and I have to note that this is the pet -friendliest hotel ever. Thank you for everything everyone at Metropol did to make sure my dog was also comfortable. Definitely stay here if you are traveling with a pet! Every single staff member was so polite and went above and beyond for the guests and to make sure everyone was taken care of! I would especially like to thank Nadezhda, Artem, Aleksey, Danil and Semyon. I will always come back to this hotel. The location, service, food and staff were all literally incredible. I have never seen service of this caliber. The restaurants are delicious! I could go on and on because I truly had the most incredible time in Moscow and the fact that I chose to stay at this hotel had a lot to do with that!
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Response from julssergeeva, Менеджер по обслуживанию клиентов at Hotel Metropol Moscow
Responded 2 days ago
Dear Guest, Thank you very much for taking the time to write your review! We were especially happy to read your positive comment about the team, paying special attention to our friendly professional demeanour, and the excellent service you received. Recognition is very important to us and it is truly delightful to see that we exceeded your expectation on that manner. We hope your little travel companion enjoyed it here at Metropol as well! Thank You for considering us for your next visits! Best regards, Anastasia Chirkova Guest relations agent
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$178 - $420 (Based on Average Rates for a Standard Room)
metropole hotel moscow, metropol hotel moscow
RussiaCentral RussiaMoscow3rd Transport Ring (TTK) / Garden Ring / Tverskoy / District Central (TsAO) / Red Square & Kitay-gorod / Boulevard Ring
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