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Moscow Marriott Royal Aurora Hotel

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#15 of 288 Hotels in Moscow
Certificate of Excellence
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Moscow Marriott Royal Aurora Hotel
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806 Reviews from our TripAdvisor Community

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Showing 477: English reviews
Istanbul, Turkey
Level Contributor
67 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed in aurora twice this year. Both checkins were great as they recognized my platinum status and upgraded me. The steakhouse was closed this time but they did serve the salad olivier (crab) in the lobby cafe. Tuna steak salad is the best ever too. Lounge is good for breakfast but main restaurant is better. Walking distance to kremlin... More 

Helpful?
Thank platinum_maverick
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear platinum_maverick, Thank you for you fantastic review following you recent stay at the Marriott Royal Aurora. It am delighted that you had such a wonderful stay with us and I have proudly shared your feedback with our team. Thank you also for recommending us to other travelers. I look forward to welcoming you back in the very near future.... More 

Nottingham, United Kingdom
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an excellent hotel in a great location, just above the Bolshoi Theatre, only 10 minutes walk to Red Square. Our room was large, very clean, with a comfortable elegance and large modern bathroom. All the staff: i.e. reception, concierge, dining room and cleaning, were very friendly and helpful - most spoke a fair amount of English.(our few words... More 

Helpful?
Thank ruth44421
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear ruth44421, Thank you for you fantastic review following you recent stay at the Marriott Royal Aurora. It am delighted that you had such a wonderful stay with us and to hear that the service was immaculate, the staff friendly, attentive and professional. I have shared your feedback and they are all delighted with your amazing feedback, thank you also... More 

Raleigh, North Carolina
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was in a great location. It was within walking distance from the Red Square, street festivals (Ice cream festival for when we were there), high end shopping and great restaurants. Our booking was for 2 queen beds however when we got there they only had 1 king beds for us. We called to specify our bed preference however... More 

Helpful?
1 Thank KHP82
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear KHP82, We would like to thank you very much for your comment on Tripadvisor regarding your stay at the Marriott Royal Aurora. We are delighted to read your feedback and we will make sure to share it with our teams. We hope to have the pleasure of seeing you again soon at the Marriott Royal Aurora. Kind regards, Ekaterina... More 

Level Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Excellent Marriott hotel, probably needs an update but very good. Staff are excellent and are very helpful. Hotel car service is good value in particular for airport and beats trying to find something on the street. Location behind the Bolshoi is excellent and is vey handy for red square, shopping etc.

Helpful?
Thank MikeRadley
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear MikeRadley, Thank you for your kind words following your recent stay with us at the Marriott Royal Aurora. I was happy to read that you enjoyed your stay and I have passed on your kind words to the team. We will all be delighted to see you back in the Marriott Royal Aurora. Best regards, Ekaterina Zhuravleva Guest Service... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Early this year a few of us booked a special offer from their Web site of 2 nights stay and one night free. We confirmed bookings through the Web and received email confirmation etc. Upon checking out in August 2016 they charge us almost double. As we have no time to argue cause got flight to take. We inquired later... More 

Helpful?
Thank Edmund E
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear Edmund E, Thank you for your feedback following your stay in Marriott Royal Aurora. Please accept my sincere apologies for the rare but unfortunate reservation mistake. I do hope we solved the issue to your satisfaction, and I do hope to rectify this with you upon your next arrival. Thank you again for choosing our hotel! Kind regards, Ekaterina... More 

Singapore, Singapore
Level Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Rooms were big and clean. Somewhat dated but otherwise good and comfortable. More importantly, service was great. Location is also very good - 10-15min through streets of shops to the Red Square, St Basil, Kremlin, etc. with a metro station nearby. New gym facilities too.

Helpful?
Thank snowtalk
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear snowtalk, Thank you very much for you feedback and your kind words, this is very important to all of us. I am happy to see you were satisfied with our hotel and service, and I do hope to welcome you back personally in the near future. Kind regards, Ekaterina Zhuravleva Guest Service Manager More 

Austin, Texas
Level Contributor
14 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Very pleasant Hotel with excellent breakfast including everything you can think of. High quality linen sheets. Super clean and the staff bends over backwards to make your stay pleasant. We hired the hotel car for a last minute trip to Red Square. The driver, who spoke about as much English as we spoke Russian did his best to point out... More 

Helpful?
Thank flotymar
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear flotymar, We would like to thank you very much for your comment on Tripadvisor following your stay at the Marriott Royal Aurora. We are delighted to read that you had a memorable time with us. Recognition and attention to detail are extremely important to us, and I am delighted to see that we lived up to your expectation on... More 

Bundi, India
Level Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Hotel is in a great location with lots of pedestrian streets in the vicinity. It is very close to both Red Square and The Kremlin. Lots of Restaurants nearby. The Hotel was very good and on arrival early mornning we were told we couldn't get a room until 2pm, but after a lot of pressure they were able to... More 

Helpful?
Thank sandpmp
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear sandpmp, Thank you so much for taking the time to comment on your recent stay with us here at the Marriott Royal Aurora. I am pleased to read that our team’s service was particularly enjoyed by you and it was truly our pleasure to have welcomed you to the hotel. I do hope you will be back to Moscow... More 

Caloundra, Australia
Level Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This property is a short walk to red square and the Bolshoi ballet. My suite was on the top floor and had good views of the city skyline. It was large and well appointed with all the extras you would expect from a quality hotel. The staff were friendly and efficient and made a genuine effort to cater to my... More 

Helpful?
Thank michael p
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear michael p, Thank you for painting such a nice image of our hotel. I was happy to note that you were impressed with the location of our property as well as with our employees’ professionalism. I truly hope that you would keep coming back to us and that you would consider our hotel your home away from home! With... More 

Dubai, United Arab Emirates
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

During our week stay at the Marriott Aurora we had the chance to enjoy the great location and the fantastic friendly service of this 5 stars hotel. It's located in an ideal position: right in the city centre, few minutes walk from the Red square. The service is friendly and with a very personal touch: Leonel and Marina made sure... More 

Helpful?
Thank SimoneQuaregna
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear SimoneQuaregna, Thank you for you fantastic review following you recent stay at the Marriott Royal Aurora. It am delighted that you had such a wonderful stay with us. I look forward to welcoming you back in the very near future! Kind regards, Ekaterina Zhuravleva Guest Service Manager More 

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Staying in Tverskaya

Neighborhood Profile
Tverskaya
Tverskaya can’t be discovered with just a first glance, the neighborhood is shaped around a long street populated with well-known shops and brands. But it’s more than shopping that makes this place interesting. Take a few steps into the streets running parallel to the main artery to discover the charm just behind the mighty Stalinist style architecture. Comfy European pedestrian streets Bolshaya Dmitrovka or Stoleshnikov lane are a great place to start. Locals can be found here working, eating, shopping, resting and going to the Bolshoi Theatre in the evening.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Marriott royal aurora hotel aurora resturant
Marriott royal aurora hotel aurora resturant
Cuisines: European, Seafood, International, Russian
Polo Club
Polo Club
Cuisines: International, Central European
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
Official Description (provided by the hotel)
Experience the Moscow Marriott Royal Aurora hotel. It`s the only hotel in Russia provides a butler service to all guests. This luxury Moscow hotel in city center is the perfect base to explore everything this metropolis has to offer. With 232 guest rooms and suites, all day dining Aurora restaurant, famous for Sunday brunches, Polo Club restaurant, the original steak house in Moscow, you will have precious memories of your visit. The lobby bar is an ideal place both for an internal drink or a meeting with business partner. The event management team in Moscow Marriott Royal Aurora hotel has a high level of expertise in ensuring the smooth running of any event. There are 6 meeting rooms, 580sqm of total meeting space in the hotel. Moscow Marriott Royal Aurora hotel offers popular service - outside catering. The hotel is few minutes away from historical places of interest such as Red Square, Arbat street and most popular shopping centers: TSUM and GUM. Warm and welcoming service coupled with fantastic amenities make us a unique Royal hotel in Moscow city center. ... more   less 

Additional Information about Moscow Marriott Royal Aurora Hotel

Address: Petrovka St., 11, Moscow 107031, Russia
Location: Russia > Central Russia > Moscow > Tverskaya
Price Range: $232 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Moscow Marriott Royal Aurora Hotel 5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Marriott Moscow
Moscow Marriott
Hotel Style:
#6 Romantic Hotel in Moscow
#9 Family Hotel in Moscow
#10 Spa Hotel in Moscow
#11 Business Hotel in Moscow
#15 Luxury Hotel in Moscow
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