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Novotel Moscow Centre

Novoslobodskaya St., 23, Moscow 127055, Russia
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Novotel Moscow Centre
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955 Reviews from our TripAdvisor Community

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Showing 417: English reviews
Shelton, Washington
2 reviews
5 of 5 stars Reviewed yesterday NEW

To be very brief, The location is next to a Metro Station, the food service was Excellent, the room was very good, always clean and quiet for a good rest, the extra security was very much appreciated, in short the Service and hospitality at Novotel Moscow Centre was Superb.

Helpful?
Thank kfir223
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is easy to locate and situated in a street we liked. Plenty of good food choices around the area. Also close to 2 metros which are very convenient. The staff are friendly and speak good English. Will recommend this hotel for friends who want to visit Moscow.

Helpful?
Thank Ek_tan
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, We really appreciate your loyalty and comments about our hotel! I’ve shared your comments about location, good customer service and with all team and we are very glad that we net your expectations We hope to see you again in Novotel Moscow Centre! Yours sincerely, Baranova Larisa Front Office Manager More 

Makati City
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The best feature of this hotel is its convenient location. It's right next to the metro, which is cheapest way to explore Moscow. The area is quiet, yet it is close to restaurants, even 24-hour drugstores, coffeeshops, and money changers. The staff, especially at the reception, are friendly, warm, and welcoming, not to mention good-looking. The room is decent and... More 

Review collected in partnership with Novotel Hotels

Helpful?
Thank Hogan2008
Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Having booked a family getaway (4 people) I was given a double room:(. The manager insisted that it was ok to share a bed with 4 people... She then refused to find a suitable alternative and was unwilling to help. Stay away from this hellhole, shame on Novotel Moscow!

Helpful?
Thank 2max76
Carrickfergus, Northern Ireland, United Kingdom
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed here for four nights at end of May 2016. It was about a twenty minute walk to Red Square from here which was a very easy walk and interesting along the way. Rooms were clean and a decent size, bathroom was quite new with a very nice shower which was more like a wetroom. Breakfast was buffet style and... More 

Helpful?
Thank Catherine W
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you for taking the time to share your opinion about your stay. Customer feedback is really important to our organization as it gives us the opportunity to learn first-hand what our valuable guests think about our services. Please accept my sincere apologies for the inconveniences caused during your stay. I have shared your comments about dinner's quality... More 

Edinburgh, United Kingdom
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for three nights. Although called Moscow Centre it is quite a distance from the centre. The hotel is next to a metro station so getting about should be easy if you read Cyrillic. The hotel is quiet, clean and staff are friendly and professional. Breakfast is typical continental, perfectly adequate. We had a room on the 11th floor... More 

Helpful?
Thank Anne M
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, We are very happy to receive your feedback that you have enjoyed your stay! Your comments are very important for us, as it helps to improve our service for our clients. I have shared your comments with the team, so that they are aware of their contribution in helping to meet your expectations. We will be delighted to... More 

Level Contributor
9 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is quite new, good infra and at least the rooms we got were all in pretty good shape. Although not in the center rhe hotel is served by two metro lines being one of them under the hotel building. Staff is friendly and respectful, i would return here or recommend it to a friend. We got a room... More 

Helpful?
Thank Anderson D
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, On behalf of General Manager I would like to thank you for taking your time to share your opinion. Customer feedback is really important to our hotel as it gives us the opportunity to estimate the quality of our services. I have shared your comments with the team, so we will continue to do our best to meet... More 

Zuienkerke, Belgium
Level Contributor
168 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location is near the metro, and even on foot you can go to the centre. The rooms are big and OK, the bathroom is really very little, you can bearly sit on the toilet (and the door can't be openend any more). The shower is OK, but the bathroom is totally wet on the floor. The bed is very... More 

Helpful?
Thank Gee_Cat
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you for taking the time to share your opinion about our hotel. We appreciate your comments regarding your stay at the Novotel Moscow Centre. Please accept my sincere apologies for the inconveniences caused during your stay. I have informed the hotel management about your comments and we will do everything we can to improve the service and... More 

Wolverhampton, United Kingdom
Level Contributor
115 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Not stayed in a Novotel for many years so was not sure what to expect from this chain. The answer was great quality in a good location in Moscow. Rooms were large, well maintained, clean and air conditioned with walk in shower. Great views across the city from the higher floors. Lobby bar and communal areas are light and bright... More 

Helpful?
Thank wolf5424
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, On behalf of all team we thank you for your comments about your stay! We are very glad that you found our rooms convenient and our staff helpful! I have shared your comments with the team, so that they are aware of their contribution in helping to meet your expectations. We will wait for you next time in... More 

Tel Aviv, Israel
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 11, 2016

the location is very good. only 100 Meters from a Metro staion. the prices are very good and the biggest surprise are the rooms. they are sooo big and roomy. they are more of a mini suit then a "room". there is free Wi-Fi all over the hotel and in the rooms. the breakfast is amazing and very rich. the... More 

Helpful?
Thank Ron A
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Customer feedback is really important to our organization as it gives us the opportunity to learn first-hand what our valuable guests think about our services. I have shared your comments with the team, so that they are aware of their contribution in helping to meet your expectations. Thank you once again and we always look forward to welcoming... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Moscow Centre is a 4 star hotel ideal for your next business trip or holiday in Moscow. Guests enjoy the benefit of six conference rooms, WiFi internet, a restaurant serving Mediterranean cuisine, two bars and free parking. Unique architecture and interior design create a signature feeling of space enhanced by contemporary decor and modern facilities. 15 minutes from the Kremlin and 30 km from the international airport with a Metro station onsite. ... more   less 

Additional Information about Novotel Moscow Centre

Address: Novoslobodskaya St., 23, Moscow 127055, Russia
Location: Russia > Central Russia > Moscow
Price Range: $59 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Moscow Centre 4*
Number of rooms: 255
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com, Orbitz, Expedia, TripOnline SA, Priceline, Hotwire, Travelocity, Hotels.com, Agoda and Odigeo so you can book your Novotel Moscow Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Moscow Centre Hotel Moscow
Accor Moscow Centre
Moscow Novotel
Hotel Style:
#40 Family Hotel in Moscow
#54 Luxury Hotel in Moscow
#76 Business Hotel in Moscow
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