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Mercure Arbat Moscow

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Mercure Arbat Moscow
Mercure Arbat Moscow
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1,390 Reviews from our TripAdvisor Community

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Showing 699: English reviews
Lugano, Switzerland
Reviewed 3 days ago NEW

If from the outside this property looks like many other buildings once you step inside you find yourself in a cosy place like a boutique and most important you are always addressed with a smile. The reception and the lobby are all together but arranged in a sitting-room style: very inviting. The standard room was not that big but well...

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Helpful?
Thank STEVE-CH-I
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Steve! Thank you for sharing your detailed feedback of your experience with us at Mercure Arbat Moscow hotel. I am thrilled that you were impressed by our central location and that you found the rooms well-appointed and breakfast plentiful. It is a pleasure to read your fantastic comments about the warm welcome and careful treatment you received from the...

Toronto, Canada
Reviewed 5 days ago NEW

I think it's my third or forth review of this place. This is why I like coming back here, it's like my second home in Moscow. The level of service is not changing-superb, the hotel is kept in an amazing shape (just try keep the floors clean in Moscow winter). The reception is very helpful and always smiling. We arrived...

Review collected in partnership with Accorhotels.com
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Thank eeje
Turin, Italy
Reviewed 1 week ago

We spent six nights in this super-comfortable hotel in the very center of Moscow (Arbat very close, Red Square is only 2 metro stations away). The metro is at less than 1 minute (at -28°, every second makes the difference!), room large and warm and absolutely quiet, huge shower plate, the kindest staff I ever met. And at a more...

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1Thank lui61155
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you for posting a fabulous five star review of your stay at Mercure Arbat Moscow. Indeed, the location of the hotel is perfect for business or leisure, with many of Moscow's must-see sights just a short walk away and an adjacent transport hub for quick and easy access across the city. We are delighted you enjoyed...

County Carlow, Ireland
Reviewed 2 weeks ago

The staff are friendly and very helpful and multi-lingual. The rooms are spacious. The breakfast menu covers all tastes. I enjoyed my stay and would recommend the Mercure Arbat. It is pretty central. I recommend it highly.

Review collected in partnership with Accorhotels.com
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1Thank conn_2017
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest, Thank you so much for taking your time and posting your feedback regarding your recent stay at Mercure Arbat Moscow hotel. Your comments on our convenient location and your stay overall are indeed much appreciated by all of us. Thank you for recommending our hotel, it is very important for us to know that we are on...

Israel
Reviewed 2 weeks ago via mobile

My wife and I have visited this hotel during my wife's birthday celebration trip. We also celebrated the New Year 2017 there. We have really enjoyed our stay - the service, the facilities, the breakfast and the location are just perfect. We got the hotel's complement on my wife's birthday which was also very plesant and surprizing . This is...

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1Thank AlexG75
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Alex! Thank you so much for choosing Mercure Arbat Moscow hotel and for taking the time to place your exciting review of our hotel. We are very happy that you enjoyed room’s décor and plentiful breakfast. I am thrilled to hear that the staff went out of their way to offer the best customer service. Your kind words are...

Christchurch, New Zealand
Reviewed 3 weeks ago via mobile

We proactively decided to move to the Mercure Arbat from The National Hotel. In our opinion the Mercure Arbat far exceeds The National on every possible level. The rooms are well laid out with great in room facilities / toiletries. The hotel also has interconnecting rooms. The standard of cleanliness is high. Staff excellent. The buffet breakfast is very good....

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2Thank Melt101
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guests! Thank you very much for sharing with TripAdvisor readers the experience and impression of your stay in the hotel Mercure Arbat Moscow. We highly appreciate such detailed and valued comments. For there is no greater reward than to know that you have thoroughly enjoyed your stay and were surrounded by the professional care of our hotel team....

Malaysia
Reviewed 3 weeks ago via mobile

We picked the place because we wanted a nice hotel at reasonable price but walking distance to Kremlin. The rooms are basic, modern and very clean. There are plenty of food outlets and a sizable convenient grocery store about 100m away, not to mention an adjacent McD. We would be walking a 45mins walk via the famous old Arbat street...

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Thank ShaifulKL
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you for taking the time to share your experience on Tripadvisor.com following a recent stay at Mercure Arbat Moscow. I am pleased that you liked the Hotel’s location and generally had a comfortable stay. In regards to the breakfast price I would like to mention that it is one of the best price/quality offers you can...

Miami, Florida
Reviewed 4 weeks ago

I had the pleasure of staying here last week in December and thoroughly enjoyed my stay. The location is close to the metro, a grocery store and Arbat Street. There is a McDonald's down the street, a Hard Rock around the corner and plenty of other places to eat and shop close-by. It was my first time in Russia so...

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Thank viagero05
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest, Let me thank you on behalf of the hotel staff for staying with us and sharing your experience on TripAdvisor! It is a pleasure for us to hear that you enjoyed our convenient location, comfortable rooms, beautiful design, cuisine and friendly service. Thank you for your recommendations once again. Looking forward to welcoming you back at our...

Yerevan, Armenia
Reviewed November 24, 2016

Me with my wife like very much the district Old Arbat. Location of the hotel is just next to were Old Arbat street meets Arbat street. Hotel was very good for value. Clean hotel with comfortable rooms and friendly service.

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Thank Andranik G
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you for reviewing Mercure Arbat Moscow hotel on Tripadvisor.com. I am thrilled to hear that you had a lovely time with us and I would like to take this opportunity to thank you for highlighting our fantastic location and friendliness of the staff in your review. We do wish that we will have the opportunity to...

Reviewed November 20, 2016 via mobile

Nicel small and cosy hotel ideally located in Moscow, with metro around. Staff is friendly and the room are nice, not big but well furnished and quiet. Free wifi and the feeling of heading home while in this huge city.

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Thank 2SE
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you for sharing your feedback of your experience with us at Mercure Arbat Moscow hotel. I am thrilled that you were impressed by our central location and that you found the rooms well appointed. It is a pleasure to read your fantastic comments about the warm welcome you received from the reception team. We hope to...

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Staying in Arbat

Neighborhood Profile
Arbat
Crowds of tourists, both local and international take in Old Arbat and its modern and gigantic peer – New Arbat. One reason visitors keep coming is no doubt Konstantin Melnikov’s famous private house, now open to the public and worthy of a visit. After exploring one of the oldest parts of Moscow, avoid the crowds and turn to the side streets and boulevards where calmness and affordable food is plentiful.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Business Center with Internet Access
  • Concierge

Additional Information about Mercure Arbat Moscow

Address: Smolenskaya Sq., 6, Moscow 121099, Russia
Location: Russia > Central Russia > Moscow > Arbat
Price Range: $67 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Arbat Moscow 4*
Number of rooms: 109
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, ACCOR and Travelocity so you can book your Mercure Arbat Moscow reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Romantic Hotel in Moscow
#6 Luxury Hotel in Moscow
#6 Family Hotel in Moscow
#6 Business Hotel in Moscow
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Arbat Moscow staff and other travelers.
15 questions
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See all questions (15)

Questions? Get answers from Mercure Arbat Moscow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“some rooms has a beautiful view”
 of 5 bubbles andranikg_13, Nov 24, 2016 | Read review
“Away from street and upper floors”
 of 5 bubbles 801stephen, Nov 14, 2016 | Read review
“some rooms have restricted view and windows on the roof, other roms have excellent view. Ask always for the best.”
  • view of the Ministry of foreing affairs, one of the seven sisters of Moscow
 of 5 bubbles XenophonM, Oct 25, 2016 | Read review
“Location, Clean, Service”
 of 5 bubbles GregoryZR, Oct 18, 2016 | Read review
“best location, near Arbat, and a few steps to the Metro. good staff.”
 of 5 bubbles JusticeofthePeace, Sep 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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