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Mercure Arbat Moscow

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Mercure Arbat Moscow
Mercure Arbat Moscow
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1,335 Reviews from our TripAdvisor Community

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Showing 680: English reviews
Level Contributor
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed two night in the Mercure Arbst and I was pleasantly surprised by the quality of the hotel: -the room was clean, comfortable, just the size needed for a single person. The bed was comfortable and the room had real blinds. Decoration was light but effective, like the design of the hotel. -The shower was wide and there is... More 

Helpful?
Thank Tony N
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Tony! Thank you so much for choosing Mercure Arbat Moscow hotel and for taking the time to place your positive review of our hotel. We are very happy that you enjoyed room’s décor and plentiful breakfast. Your kind words are very much appreciated by us all and we hope to have the pleasure of welcoming you back again for... More 

Chandigarh, India
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 4 nights and was very happy with the room and quality and cleanliness. I took the privilege room and it was wonderful. Quiet,spacious and elegant. The bathroom was well sized and the amenities provided were excellent ! The wifi was a little weak in our room but that was just a very small negative. Overall a great... More 

Helpful?
Thank Jas5555
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you for posting an exciting review of your stay at Mercure Arbat Moscow hotel. We are delighted you enjoyed staying in our Privilege room, replete with a whole host of complimentary amenities, and were happy with the hotel’s cleanness. I am pleased that you highlighted the things that made your stay truly enjoyable, and for rating... More 

Phnom Penh, Cambodia
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a great location for exploring Arbat, and from there, the highlights of Moscow. The staff were friendly. The lobby is bright and modern. The room was basic, but had all the necessities. We would definitely return to the Mercure Arbat!

Helpful?
1 Thank Erica C
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Erica! Thank you for sharing your glowing feedback of your experience with us at Mercure Arbat Moscow hotel. I am delighted that you highlight our location, rooms & the high level of service displayed by the team. We highly appreciate your willingness to stay at Mercure Arbat on your next visit to Moscow. We will be extremely happy to... More 

London, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As first time visitors to Russia, we wanted a comfortable easy base for our initial stay in Moscow and the Mercure Arbat was a great choice. The hotel is very central, with Gorky Park and Red Square both about 15 mins walk in different directions from the hotel. Smolenskaya (Arbatsko-Pokrovskaya Line) metro station is right behind the hotel. Very pleasant... More 

Helpful?
Thank N16Traveller
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest, Thank you for writing such a positive review following your stay at Mercure Arbat Moscow hotel and to sharing your experience with others. We are delighted that you had a nice stay and enjoyed our excellent location and our staff. We are also glad to hear that you found our hotel to be valuable for money. Thank... More 

Riga, Latvia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Excellent location near Metro station and grocery store just around the corner. Nice designe and interior for hotel and surprise for quite stay in middle of city centre. Good restaurant and food for breakfast was 5 star.

Helpful?
1 Thank Cakariene
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Let us thank you for staying at Mercure Arbat Moscow hotel and posting a nice feedback about it! It is our pleasure to provide welcoming, warm and comfortable service for our Guests! That is why we are happy to hear that you liked the hotel with its terrific location, enjoyed the excellent breakfast in our restaurant and... More 

Dubai, United Arab Emirates
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was our first time to visit Russia, with very limited information on hand other than the Red Square. We also read a lot of horror stories about the inhospitable/cold attitude of the locals towards tourists. Thus, we set our expectations real low. To our delight, Mercure Arbat rightfully deserves being at the top of the rank among hotels in... More 

Helpful?
1 Thank JusticeofthePeace
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you very much for posting such a great review of your Moscow visit. We appreciate a lot that you have chosen to spend your vacation with us based on reviews at Tripadvisor.com. It is great to know that we exceeded your expectations from excellent breakfast to the beautifully appointed rooms and exceptional service. We are very... More 

Macau, China
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

it was the first time to visit Moscow and got no idea the location and attractions. So, I have booked this hotel simply because I am a member of this hotel group and confident on their quality of room and facilities. It is a bonus to realize that it is quite accessible to most of the attractions by taking a... More 

Helpful?
Thank Ben F
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Ben! Thank you for sharing such a wonderful review of your Mercure Arbat Moscow hotel experience. I am delighted that your stay was excellent and that you took full advantage of our fantastic location. We will be extremely happy to see you again very soon! Sincerely, Elena Gorodinskaya Rooms Division manager Mercure Arbat Moscow More 

Stockholm, Sweden
Level Contributor
109 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The Hotel is situated 1 minute from Smolenskaya Metro station which means it is very convenient connections to the Airport Express train, as well as the Red Square. The Hotel i nicely renovated in classic style. The room I stayed in (419) was not so big, but top modern and quiet. The Mercure Hotel has a nice bar and a... More 

Helpful?
Thank Max S
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Max! Thank you for taking the time to post a glowing review of your stay at Mercure Arbat Moscow hotel. We are delighted we were able to exceed your expectations. We very much appreciate your kind compliments regarding our fantastic location and hotel’s equipment. All of us hope that one day we will have the pleasure of welcoming you... More 

Hampshire, United Kingdom
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This was our second time staying at the Mercure Arbat. A lovely hotel, friendly staff, comfortable room, great breakfast made for a perfect stay in Moscow. The closest metro station is nearby as is a small supermarket. Lots of bars and restaurants on Arbat Street and New Arbat Street which are both only a five minute walk away. The food... More 

Helpful?
1 Thank Simon H
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Simon! Thank you for posting such a wonderful review on Tripadvisor.com. It is always great to hear from our guests, especially when they return for several visits. We are most grateful for your kind words and for taking the time to recognize our team for their friendly and considerate service. We are very happy that you enjoyed out amazing... More 

Macau
Level Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I seldom stay in Accor chain’s hotels. This is my second stay in a hotel under Mercure this brand. This time of my stay experience was so fresh to me, I thought this hotel would be barely to fulfill stay and sleep with convenient location but actually this was not the case. I had stayed in this hotel for 6... More 

Helpful?
1 Thank FernandoCg
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Fernando, Let us thank you for taking your time and posting such a positive detailed review regarding your recent stay at Mercure Arbat Moscow Hotel! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that you were impressed by your stay. It is also so nice to know that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Arbat

Neighborhood Profile
Arbat
Crowds of tourists, both local and international take in Old Arbat and its modern and gigantic peer – New Arbat. One reason visitors keep coming is no doubt Konstantin Melnikov’s famous private house, now open to the public and worthy of a visit. After exploring one of the oldest parts of Moscow, avoid the crowds and turn to the side streets and boulevards where calmness and affordable food is plentiful.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities

Additional Information about Mercure Arbat Moscow

Address: Smolenskaya Sq., 6, Moscow 121099, Russia
Location: Russia > Central Russia > Moscow > Arbat
Price Range: $76 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Arbat Moscow 4*
Number of rooms: 109
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Moscow
#6 Family Hotel in Moscow
#6 Luxury Hotel in Moscow
#6 Business Hotel in Moscow
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