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Mercure Arbat Moscow

Travelers' Choice award winner
Smolenskaya Sq., 6, Moscow 121099, Russia
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Mercure Arbat Moscow
Mercure Arbat Moscow
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1,275 Reviews from our TripAdvisor Community

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Showing 655: English reviews
Stavanger, Norway
1 review
5 of 5 stars Reviewed yesterday NEW

Superb service, friendly staff with good language skills, good room, decent view, training room open 24/7, sauna, decent price. Location is perfect, in the centre of everything a tourist could want. Small fridge with a water heater. No extra charge for babybed. Free wifi. Clean and good. Didn't try the breakfast/restaurant.

Helpful?
Thank Erling H
USA
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is just steps away from a metro stop and one block off the Arbat. A grocery store is conveniently located a couple of blocks away. The staff was friendly and helpful. We had issues connecting to the wi-fi on the evening of our arrival and management sent us an apology note with a fruit basket the next day.... More 

Helpful?
1 Thank osuddg
Dubai
Level Contributor
83 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Brilliant staff, perfect location, rooms are very modern, wifi works really well, nice bar after a day of sight seeing. 50 yards from the metro. The staff were very helpful in recommendations, booking taxis, etc. Amazing value for the price paid. Considering that you are out of your room most of the day, the price value ratio was incredible. The... More 

Helpful?
Thank Theresa D
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Theresa! Thank you for taking the time to share your exciting feedback of your experience at Mercure Arbat Moscow hotel. We are pleased to know that you found your bed comfortable and that the team is always on hand to assist. It’s a great pleasure to hear that all the team took great care of you. We appreciate your... More 

London, United Kingdom
Level Contributor
87 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent two weeks on business in Moscow at 30C plus and visit Moscow regularly. My other regular haunts were unavailable or expensive and this hotel I had stayed in for a cou€ple of nights a few years ago seemed the best priced option. Checkin: easy Room: Good bathroom, strong shower, comfortable bed, wifi ok but could have been stronger. fridge... More 

Helpful?
Thank alphasilk
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest, I would like to thank you a lot for your positive feedback about experience of staying at Mercure Arbat Moscow Hotel. We are very glad to hear that you were happy with hotel’s location and its restaurant. Every day we are working on improvement of our service and offer new options for our guests. Your kind words... More 

Brussels, Belgium
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We got an excellent quality for the money we paid. This is a more than just decent hotel, with a very good and complete breakfast. It's also ideally located in a nice and rather quiet part of the city.

Helpful?
Thank mnmths
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you for your kind feedback relating to your recent stay with us. We are glad to know that you enjoyed the hotel location which is a definite advantage for guests who are travelling for business and tourism purposes. It is also a great pleasure for us to hear that you were satisfied with the breakfast, quality/price... More 

Albuquerque, New Mexico
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Enterance we missed initially, because it is not on the main road. Also rood and sidewalk under construction. Stayed one night arriving well past midnight. Room was given for 24 hours because of late check in. Price was higher than if we had reserved on internet standard room for the next day. However, given premier room and price reasonable with... More 

Helpful?
Thank jggb1993
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you so much for choosing Mercure Arbat Moscow hotel and for taking the time to place your review of our hotel. We are very happy that you found our hotel reasonable for money and found your room comfortable and spacious. Indeed, some part of the area is under the construction till September due to the Moscow... More 

Bengaluru (Bangalore), India
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

The Mercure Arbat was a great discovery! Situated steps away from the famous pedestrian Arbat street and almost next door to a metro stop makes this hotel a top choice for travellers. The ladies at the front office are wonderful; well informed and always happy to provide a solution to any problems or doubts. The rooms are elegantly decorated and... More 

Helpful?
Thank proud2bme
Irina N, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you so much for choosing our hotel and for sharing your experience with the Tripadvisor.com community. Let me also thank you for your pleasant comments about our reception team and the way they interacted with you to ensure you had a comfortable stay with us. As we have already discussed directly during your stay, we very... More 

Novara, Italy
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

One of my favorite hotels in Moscow, that combines a reasonable price, fast internet access and a restaurant inside, allowing optimal use of time. Located near the center, runners can enjoy nice part of the city if they want to start the day with sports

Helpful?
Thank maxbizzi
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you so much for your kind comments about Mercure Arbat Moscow Hotel. We feel very privileged to be one of your favorite hotels in Moscow, that is a wonderful accolade. We are very happy to read that you enjoyed our central location, free high-speed internet and delicious cuisine. We sincerely hope that you will return to... More 

Dubai, United Arab Emirates
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very centrally located hotel All amenities quite good Reception staff are friendly in general Only negative and this really was a negative for me: I asked the duty manager whether I could use the shower (common facility on the 2nd floor of the hotel) on the evening that I checked out as our flight was at midnight. Got a flat... More 

Helpful?
1 Thank Shilpa R
Irina N, General Manager at Mercure Arbat Moscow, responded to this review

Dear Ms. Shilpa, Thank you for your stay with us and for taking the time to write your feedback on Tripadvisor.com, which is a valuable source of information for us, as it helps us to listen to our guests and to monitor the quality of service we provide. It was a pleasure to read that you enjoyed our comfortable rooms... More 

Belfast, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is in close proximity to a metro station, but also close to a nice pedestrian street for walking around. Breakfast is not such good value, but my room was lovely, the bed comfortable and the bathroom modern and clean. I would stay here again next time.

Helpful?
Thank Alro2015
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest, Thank you for sharing your feedback on Tripadvisor.com of your recent stay with us at Mercure Arbat Moscow hotel. I am thrilled that you found the rooms to be comfortable and were impressed with our fantastic location comfortable bed and cleanness. Your intention to stay at Mercure Arbat in future is highly appreciated by all of us.... More 

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Staying in Arbat

Neighborhood Profile
Arbat
Crowds of tourists, both local and international take in Old Arbat and its modern and gigantic peer – New Arbat. One reason visitors keep coming is no doubt Konstantin Melnikov’s famous private house, now open to the public and worthy of a visit. After exploring one of the oldest parts of Moscow, avoid the crowds and turn to the side streets and boulevards where calmness and affordable food is plentiful.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities

Additional Information about Mercure Arbat Moscow

Address: Smolenskaya Sq., 6, Moscow 121099, Russia
Location: Russia > Central Russia > Moscow > Arbat
Price Range: $90 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Arbat Moscow 4*
Number of rooms: 109
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Moscow
#6 Business Hotel in Moscow
#7 Family Hotel in Moscow
#8 Luxury Hotel in Moscow
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