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Mercure Arbat Moscow

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Mercure Arbat Moscow
Mercure Arbat Moscow
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1,308 Reviews from our TripAdvisor Community

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Showing 670: English reviews
Israel
Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

great service, good location very recomended, the food was very good the room was big and with everything we need i will for sure recmend this hotel to all the pepole i will know that will travel to moscow

Helpful?
Thank Idit G
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Idit! Thank you for taking the time to share your experience on Tripadvisor.com following a recent stay at Mercure Arbat Moscow hotel. I am pleased that you liked the Hotel’s location, enjoyed service demonstrated by our staff and generally had a comfortable stay. The team certainly looks forward to welcoming you back in the near future. Kind regards, Elena... More 

London, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel wasn't easy to find, but great location once we did two minutes from a metro station and only two stops from the main tourist areas. Great little high street with bars, restaurants and a few shops close by for the evening as well! Got a welcome drink on arrival and the room was really comfortable - loved the decor!... More 

Helpful?
Thank JL2412
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you so much for choosing Mercure Arbat Moscow hotel and for taking the time to place your exciting review of our hotel. We are very happy that you enjoyed room’s décor and plentiful breakfast. I am thrilled to hear that the staff went out of their way to offer the best customer service. Indeed, some part... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here 2 nights really enjoyed it. Great location walking distance to the main centre and tourist attractions. Friendly staff which made our stay very enjoyable and the resturant has great food. The hotel is new and the rooms are fantastic. Great price, I would highly recommend this to others.

Helpful?
Thank Macedonia8
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! I would like to thank you for taking the time to review us on Tripadvisor.com following your recent stay at Mercure Arbat Moscow hotel. Many thanks also for the words reserved for the team, it is wonderful to hear that you were delighted with our warm and friendly welcome. It is a pleasure to read, that you... More 

Toronto, Canada
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Located next to smolenskaya metro station. Great hotel for relatively cheap price compared to the rest of the city. It was a little hard to find initially because most of the locals didn't know where it was or didn't speak enough English but it's actually really close to the subway station. After you come out of the subway station, you'll... More 

Helpful?
Thank Kris C
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest, Thank you for sharing your glowing feedback following your recent stay with us. We are very happy that you enjoyed our amazing central location, facilities, and friendly staff and found Mercure Arbat Moscow being valued for money! It is certainly a pleasure for us to be at your service and make you feel happy. We are looking... More 

Dubai, United Arab Emirates
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros: The staff are very friendly and professional. The breakfast is very good and rich. Wifi works properly and the room was very clean. You can enjoy a free welcome drink anytime during your stay. It's located in the Arbat area where you can enjoy buying souvenirs and nightlife in Moscow. Cons: AC in the room doesn't work properly meaning... More 

Helpful?
Thank Italylovers2014
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guests! Thank you for taking the time to post a detailed review of your stay at Mercure Arbat Moscow hotel. First may I say how pleased we are with your comments about our staff. We very much appreciate your kind compliments and great feedback. We are very happy that you enjoyed free welcome drink, Wi-Fi and rich breakfast.... More 

Dublin
Level Contributor
119 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A lovely hotel - behind an old church so you need to make sure your driver doesn't drive past!! Once there a great find, clean and modern and close to central Moscow and Arbat Street which is a great pedestrian area with loads of eateries. The hotel staff have excellent English and were happy to book the Bolshoi and attend... More 

Helpful?
Thank Geraldine R
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Geraldine! Thank you for sharing your positive feedback of your experience with us at Mercure Arbat Moscow hotel. I am delighted that you highlight our location & the high level of service displayed by the team. We will be extremely happy to see you again very soon! Sincerely, Elena Gorodinskaya Rooms Division manager Mercure Arbat Moscow More 

Galil
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed 4 night. Two couples. Location is good: one metro stop to the red square, near old Arbat. The room was nice, very clean, comfortable bad, with a cattle +coffee and tea. Spacious bathroom and wonderfull breakfast was. Service was superb. They were very helpfull: ordered a taxi to the airport, let us print out boarding card, and enabled... More 

Helpful?
1 Thank Mira12013
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Mira! Thank you for posting a fabulous five star review of your stay at Mercure Arbat Moscow. Indeed, the location of the hotel is perfect for business or leisure, with many of Moscow's must-see sights just a short walk away and an adjacent transport hub for quick and easy access across the city. We are delighted you enjoyed staying... More 

Great Bookham, United Kingdom
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked this hotel as part of a deal through Expedia and were delighted with the choice. Located within 5 minutes of Smolenskaya metro station, it was easy to get into the centre or further afield using the excellent Moscow metro system) and being only just off Arbat street it meant that it was convenient for popping out for a... More 

Helpful?
1 Thank Lawrence B
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Lawrence! Thank you for posting such an exciting review of your stay at Mercure Arbat Moscow hotel. We feel very privileged to be a hotel of your choice in Moscow, that is a wonderful accolade. We so enjoyed reading your review that you were satisfied with our fantastic location and warm welcome, displayed by our team. We highly appreciate... More 

Level Contributor
241 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Celebrating our 40th Wedding Anniversary in Moscow and St Petersburg! We were welcomed at the front desk but they thought there were 3 of us due to our tour guide also my name was a miss not a Mrs! The hotel was modern and very smart, clean and very tidy, good rooms and a very good size shower room, breakfast... More 

Helpful?
1 Thank Sandra P
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guests! Thank you for posting a positive review of your stay at Mercure Arbat Moscow hotel. First may we wish you both a very Happy Anniversary, and thank you for choosing to celebrate with us. We are very pleased you appreciated well-appointed rooms, plenty breakfast and shower. You note regarding service in the bar has been shared with... More 

Sundrerland, England
Level Contributor
109 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On our recent visit to Moscow, we stayed at this Hotel, and I would definitely recommend it, as it's excellent, with great rooms, great location, and the staff were very friendly and helpfull, especially Ekaterina, who was on reception on our arrival. The breakfasts were very good, with lots on offer for all tastes. There are shops, pubs, supermarkets and... More 

Helpful?
Thank keithsunley
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Mr. Sunley! Thank you for taking the time to post a positive review of your stay at Mercure Arbat Moscow hotel. We are delighted we were able to exceed your expectations and that our team (Ekaterina particularly) went out of their way to make you feel especially welcome. We very much appreciate your kind compliments regarding our fantastic location,... More 

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Staying in Arbat

Neighborhood Profile
Arbat
Crowds of tourists, both local and international take in Old Arbat and its modern and gigantic peer – New Arbat. One reason visitors keep coming is no doubt Konstantin Melnikov’s famous private house, now open to the public and worthy of a visit. After exploring one of the oldest parts of Moscow, avoid the crowds and turn to the side streets and boulevards where calmness and affordable food is plentiful.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities

Additional Information about Mercure Arbat Moscow

Address: Smolenskaya Sq., 6, Moscow 121099, Russia
Location: Russia > Central Russia > Moscow > Arbat
Price Range: $87 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Arbat Moscow 4*
Number of rooms: 109
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Moscow
#6 Business Hotel in Moscow
#6 Family Hotel in Moscow
#7 Luxury Hotel in Moscow
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