Intermark Residence
#15, Novy Arbat Street, Moscow 119019 Russia
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About
#8 of 60 special hotels in Moscow
Location
5.0
Rooms
4.8
Value
4.5
Cleanliness
4.5
Service
4.7
Sleep Quality
5.0
ntermark Residence on Novy Arbat is the first project of serviced apartments with international level in the very heart of Moscow. This is a perfect place to accommodate both travelers for business purposes, where they can relax after a busy day, and individual tourists with children who want to see the historical center of the city. The apartments are fully equipped with furniture, appliances, guarded 24 hours a day. Our professional team will offer an individual approach to each guest and ensure a comfortable stay for any period from 1 night to several years. Intermark Residence на Новом Арбате, 15 – первый объект сервисных апартаментов международного уровня в самом центре Москвы. Это идеальное место для размещения путешественников с деловыми целями, где они смогут полноценно отдохнуть после трудового дня, а также для индивидуальных туристов и семей с детьми, которые хотят увидеть исторический центр Москвы. Апартаменты полностью укомплектованы мебелью, бытовой техникой, охраняются 24 часа в сутки. Наша профессиональная команда предложит индивидуальный подход к каждому гостю и обеспечит комфортное пребывание на любой срок от суток до нескольких лет.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Restaurant
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
24-hour security
Wifi
Breakfast available
Baggage storage
Currency exchange
Non-smoking hotel
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Washing machine
Room features
Blackout curtains
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Hidden Gem
Languages Spoken
English, French, Russian, Italian
Location
#15, Novy Arbat Street, Moscow 119019 Russia
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Sheremetyevo Airport
16.8 mi•
See all flights
Vnukovo Airport
17.3 mi•
See all flights
Arbatskaya
6 min•Moscow Metro
Rental Cars
226 Restaurants
within 0.3 miles
Reviews
Traveler rating
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Detailed Reviews
These reviews are machine translated from their original language. Show machine translations?
Impressions of the Intermark Rasidense Hotel are mostly positive.
The location of the hotel is beautiful, close to the main attractions of the capital, just look at the map. Beautiful view of Moscow from the 22nd floor, it is very beautiful. But noisy always, if you don't like it, ask for a room in the yard. We rented a one-bedroom room for a family of three for three nights. It's very convenient that the room has two bathrooms. The room is equipped with everything you need for a comfortable stay, coffee machine, dishwasher, washing machine, iron, board, necessary dishes. It says it's cleaned every three days, but the garbage was cleaned every day and the floors were cleaned too. There were a few furniture issues, but we were quickly solved, replaced or fixed. The only thing I'd urge is that the shower watering holes be replaced with new ones, because of the quality of the water itself, they're just clogged with limestone. Because of this, showering is uncomfortable. But maybe it was just in our room, I can't tell. The room itself we had was a little tired, but it's most likely from the fact that it's an apartment and people probably live more time in these rooms and that's why they quickly get so tired. The beds and pillows were very comfortable. It was very warm in the room, it made for coziness. Thank you for allowing us to check out later at no extra cost, this is very valuable when the hotel is going to a meeting. I highly recommend this hotel for accommodation.
The location of the hotel is beautiful, close to the main attractions of the capital, just look at the map. Beautiful view of Moscow from the 22nd floor, it is very beautiful. But noisy always, if you don't like it, ask for a room in the yard. We rented a one-bedroom room for a family of three for three nights. It's very convenient that the room has two bathrooms. The room is equipped with everything you need for a comfortable stay, coffee machine, dishwasher, washing machine, iron, board, necessary dishes. It says it's cleaned every three days, but the garbage was cleaned every day and the floors were cleaned too. There were a few furniture issues, but we were quickly solved, replaced or fixed. The only thing I'd urge is that the shower watering holes be replaced with new ones, because of the quality of the water itself, they're just clogged with limestone. Because of this, showering is uncomfortable. But maybe it was just in our room, I can't tell. The room itself we had was a little tired, but it's most likely from the fact that it's an apartment and people probably live more time in these rooms and that's why they quickly get so tired. The beds and pillows were very comfortable. It was very warm in the room, it made for coziness. Thank you for allowing us to check out later at no extra cost, this is very valuable when the hotel is going to a meeting. I highly recommend this hotel for accommodation.
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Automatically translated
Date of stay: December 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arrived at Intermark Residence Apartment Hotel on autumn holidays. From October 27 to 31 was our stay.
The first thing that has already confused me is when I check in they tell me a different amount , much more than was approved at the time of booking!
And for some reason, leaving on another day, not the one I had on my reservation.
Well of course showing your reservation where the dates and cost are indicated, thank God paid and let's check in!
They didn't give you the room you were talking about when you booked. That's okay, I'm okay with it. I didn't want to waste my nerves. But after settlement, I find that there is no water in the sink, from the word at all. I mean, it's okay not to wash your hands or wash your hands, because the sink is the size of my head, very small.
There are 4 hand towels on the shelf , and all, i.e. after the shower we use all 4 re, because for the body of the towels did not put , and a tube of used paste in the glass , it killed me at all
Turned on the 1st day twice - said they would fix it. They didn't.
On the second day in the morning, they turned again, said they would fix it, but in the end they did nothing again.
On the third day, I just came up and said you don't give a damn about your guests! After so many appeals, reaction zero. Smile, nod your head, and that's your whole service.
I want to say that the location of the apartment is very much! But the accommodation itself - was ruined from the first day, from the moment of occupancy!
The first thing that has already confused me is when I check in they tell me a different amount , much more than was approved at the time of booking!
And for some reason, leaving on another day, not the one I had on my reservation.
Well of course showing your reservation where the dates and cost are indicated, thank God paid and let's check in!
They didn't give you the room you were talking about when you booked. That's okay, I'm okay with it. I didn't want to waste my nerves. But after settlement, I find that there is no water in the sink, from the word at all. I mean, it's okay not to wash your hands or wash your hands, because the sink is the size of my head, very small.
There are 4 hand towels on the shelf , and all, i.e. after the shower we use all 4 re, because for the body of the towels did not put , and a tube of used paste in the glass , it killed me at all
Turned on the 1st day twice - said they would fix it. They didn't.
On the second day in the morning, they turned again, said they would fix it, but in the end they did nothing again.
On the third day, I just came up and said you don't give a damn about your guests! After so many appeals, reaction zero. Smile, nod your head, and that's your whole service.
I want to say that the location of the apartment is very much! But the accommodation itself - was ruined from the first day, from the moment of occupancy!
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Automatically translated
Date of stay: October 2024Trip type: Traveled with family
Room Tip: Если вы на машине , то сразу ищите паркинг, так как возле апарта пешеходная, прогулочная зона ....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The location liked, the room liked There are all the necessary linen and towels snow white, the bed is comfortable.
Very upset parking was not expected that from 3 p.m. to 10 a.m. parking will come out a sum more than paid for the accommodation. Too bad the website does not say the cost of an hour parking. Knew would leave the car at the Kremlin there 3 times cheaper cost us parking
Very upset parking was not expected that from 3 p.m. to 10 a.m. parking will come out a sum more than paid for the accommodation. Too bad the website does not say the cost of an hour parking. Knew would leave the car at the Kremlin there 3 times cheaper cost us parking
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Automatically translated
Date of stay: December 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Staying in the apartment was a nightmare , noise is unbearable and cleaning services was bad and not meeting the expectation . Garbage disposal was not done on daily basis as they claim.
And in the last day I was moving to another apartment in another floor because I extended in last as my flight was late time, in the same day morning time there was fire alarm and we had to go down 15 floors using the stairs and I told the reception I need to check out but the elevators not working so I could not transfer my luggage’s to the other room, they said fine stay till we tell you. At 1 pm we started moving our stuff , my husband left the room to take the luggage’s and I staying with the kids waiting for him, then the housekeeping supervisor saw him leaving the apartment and he knocked the door and start shouting to me that now 2 pm and you did not left the room and we need to clean, I told him that I now we are moving and i need only few minutes to leave and because of the fire alarm a well we had to go down and I talked already to the reception. He start shouting loudly and stepping inside the room threading me that “lady you need to leave now as you are staying in my room and yelling to me more and more . His eyes was scary and he was absolutely not normal guy and he aware that I am only with the kids and my husband left the room..
I have never experienced this in my life, I visited many countries and I saw the respect everywhere. I cannot imagine the housekeeping staff are aggressive and rude to this level. Not even reception knows about his attitude.
Extremely disappointed, not recommended to others specially for families.
And in the last day I was moving to another apartment in another floor because I extended in last as my flight was late time, in the same day morning time there was fire alarm and we had to go down 15 floors using the stairs and I told the reception I need to check out but the elevators not working so I could not transfer my luggage’s to the other room, they said fine stay till we tell you. At 1 pm we started moving our stuff , my husband left the room to take the luggage’s and I staying with the kids waiting for him, then the housekeeping supervisor saw him leaving the apartment and he knocked the door and start shouting to me that now 2 pm and you did not left the room and we need to clean, I told him that I now we are moving and i need only few minutes to leave and because of the fire alarm a well we had to go down and I talked already to the reception. He start shouting loudly and stepping inside the room threading me that “lady you need to leave now as you are staying in my room and yelling to me more and more . His eyes was scary and he was absolutely not normal guy and he aware that I am only with the kids and my husband left the room..
I have never experienced this in my life, I visited many countries and I saw the respect everywhere. I cannot imagine the housekeeping staff are aggressive and rude to this level. Not even reception knows about his attitude.
Extremely disappointed, not recommended to others specially for families.
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Date of stay: July 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Perfect place for weekend in Moscow.The best location in combination with cozy apartment! Everything so new, nice design! In my opinion 100% European level. Everyone speaks fluent English. Next time only here!
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Date of stay: November 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IntermarkResidence, Управляющий at Intermark Residence
Responded Dec 18, 2019
Dear Anastasia, we were very glad to meet you and provise our best servise. welcome back ))
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is simply perfect: within walking distance of the main attractions, close to restaurants and shops.
The apartment is clean, cozy and comfortable, equipped with everything necessary for a pleasant holiday. Wi-Fi is stable and uncontroversial.
Out of wishes: unfortunately, we were placed on different floors with the children, although we asked to leave rooms next to us. I would also like to note that the soundproofing of the windows is not very good, in the evening you can hear noise from the road.
It matters! Check for items in the room against the list, as it does not always correspond to reality. This will help avoid problems at check-out.
Overall, the holiday in the apartment was good!
The apartment is clean, cozy and comfortable, equipped with everything necessary for a pleasant holiday. Wi-Fi is stable and uncontroversial.
Out of wishes: unfortunately, we were placed on different floors with the children, although we asked to leave rooms next to us. I would also like to note that the soundproofing of the windows is not very good, in the evening you can hear noise from the road.
It matters! Check for items in the room against the list, as it does not always correspond to reality. This will help avoid problems at check-out.
Overall, the holiday in the apartment was good!
Read more
Automatically translated
Date of stay: July 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LOCATION
RussiaCentral RussiaMoscow3rd Transport Ring (TTK) / Garden Ring / New Arbat / Arbat / District Central (TsAO)
NUMBER OF ROOMS
136
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Intermark Residence
Which popular attractions are close to Intermark Residence?
Nearby attractions include Yevgenich Bar (0.1 miles), Entertainment Center Arbat 16 (0.2 miles), and Museum in the Dark Sensorium (0.1 miles).
What are some of the property amenities at Intermark Residence?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and airport transportation.
Which room amenities are available at Intermark Residence?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Intermark Residence?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Intermark Residence?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Intermark Residence?
Conveniently located restaurants include Baba Marta, Granvillano Caffe, and Balalayechnaya.
Does Intermark Residence have airport transportation?
Yes, Intermark Residence offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Intermark Residence?
Yes, dry cleaning and a clothes dryer are offered to guests.
Are pets allowed at Intermark Residence?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Intermark Residence?
The staff speaks multiple languages, including English, French, Italian, and Russian.
Are there any historical sites close to Intermark Residence?
Many travelers enjoy visiting Red Square (1.0 miles), Cathedral Square (0.9 miles), and Kremlin Walls and Towers (0.5 miles).