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Lotte Hotel Moscow

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Lotte Hotel Moscow
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941 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Reviewed 4 days ago NEW

This hotel is beautiful and amazing. Rooms are very nice and comfortable as well. Center of Moscow. The hotel has everything from fabulous restaurants to a great bar and is absolutely beautiful. Young staff and very helpful and friendly.

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Helpful?
Thank Steven T
Reviewed 3 weeks ago via mobile

I have discovered this brand only a few years ago and since then staying here whenever i have a chance. Well this and one other hotel - depending on mood. Everything is great: reception, restourant hostesses, bellboys... touch of Asian luxury everywhere really distinguishes this hotel from 2-3 other hotels in Moscow that are trying to compete with Lotte. Before...

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1Thank Bairam V
St. Petersburg, Russia
Reviewed 3 weeks ago via mobile

I've stayed at this hotel several times. Where to even start about all the great things about this hotel? Fabulous service, beautiful rooms, amazing breakfast buffet (how on earth do they get all this great food in the era of Russian food counter-sanctions?), great dinner restaurant. I've tried others in Moscow but always regret it and always return to the...

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Thank Heteri
Olathe, Kansas
Reviewed 3 weeks ago

Thought about going to another hotel, but the location, service and overall quality is good. The staff are extremely helpful and the security is obvious everywhere. It is definitely worth trying if you have not been to a Lotte hotel.

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Thank JimOB1
Zurich, Switzerland
Reviewed November 4, 2016

This is a true 5* starr hotel according to all standards. Luxurious rooms, bespoke service, amazing location, Luxury at its best. On the top got upgraded to luxury suit 100 sq meters! For three days of my stay. You simply cant go wrong going there, forget about Ritz

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Thank claudiokurathdf
Vienna, Austria
Reviewed November 2, 2016 via mobile

Stayed here for three nights and it was brilliant. The rooms are superbly finished and sparklingly clean. Breakfast was wonderful and the staff are all very friendly and professional. Location is great with some superb restaurants in the vicinity and it's a short walk to the Metro. One of the best hotels I have stayed in.

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Thank Stonedman666
Vilnius, Lithuania
Reviewed October 31, 2016 via mobile

Luxury, pleasant, beautiful. Loved it! Staff extremely helpful, food wonderful, rooms comfortable, Molton Brown toiletries. Heard great recomendations about the spa located in the hotel, but had sufficient time only for a swim in the pool. In general - atmosphere very safe and welcoming.

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Helpful?
Thank linksma
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Thank you for your sincere and pleasant review. The main goal we set every day is to let you feel truly happier and leave a bright spot in your life. I hope to welcome you back soon, fully enjoying your stay with us using the SPA facilities we offer to you. Kind regards, Adrian Gray

Geneva, Switzerland
Reviewed October 29, 2016 via mobile

We stayed here for 3 nights. Everything was amazing. From the comfy beds, to the heated toilet seats, great service, and plentiful breakfast buffet. Sergey the concierge was delightful and very helpful with making dinner reservations on short notice. Pool is calming and beautiful. Make sure you get a rate which includes breakfast, as it is voted as the best...

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Thank Francisca R
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear Francisca, Thank you for the positive review and choosing our hotel during your stay in Moscow. I’m glad our team and the facilities we offered met your needs. I’m looking forward to welcome you back and hope you will stay longer next time in order to enjoy our service even more. Kind regards, Adrian Gray

Loughborough, United Kingdom
Reviewed October 28, 2016

I'd always promised myself that I would go back to Russia sometime. As a student I had studied Russian as a joint language and had spent four months in the Soviet Union when life was grey, grey, grey and the choice for food was what you had in front of you or .. go hungry (cabbage, semolina and bread on...

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Thank clive t t
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear Clive, Thank you for the warm feedback on your stay with us. Certainly, it was a completely different country and a level of service in the past. I am glad that you are impressed with the pleasant improvements and that you had a chance to come back to Russia, choosing our hotel to feel the positively changing atmosphere. I...

York, United Kingdom
Reviewed October 22, 2016 via mobile

This really does feel like a 5 star hotel. English speaking staff. Lots of security outside and in reception so you feel safe. Beautiful swimming pool and spa. Pricey Italian and Japanese restaurants. Heated toilet seats! Minibar extortionate so don't touch it. All in all a great place to stay in the Arbat District.

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Thank Andy F
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear Andy, Thank you for staying with us and estimating the facilities and the service we offer for you. I am always and eagerly awaiting on your come back to our hotel. Best regards, Adrian Gray

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Staying in Arbat

Neighborhood Profile
Arbat
Crowds of tourists, both local and international take in Old Arbat and its modern and gigantic peer – New Arbat. One reason visitors keep coming is no doubt Konstantin Melnikov’s famous private house, now open to the public and worthy of a visit. After exploring one of the oldest parts of Moscow, avoid the crowds and turn to the side streets and boulevards where calmness and affordable food is plentiful.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Business Center with Internet Access
Official Description (provided by the hotel)
The luxurious Lotte Hotel Moscow located on Novinskiy Boulevard in the very heart of Moscow was opened in September 2010. The hotel offers 300 spacious standard rooms and suites, the largest Royal Suite in the city and two splendid restaurants - OVO progressive Italian cuisine restaurant, managed by Carlo Cracco - a Michelin holder and world-famous restauratuer and chef, and MEGU, a modern Japanese restaurant which is a part of the famous New York MEGU. Lotte Hotel Moscow also boasts six conference halls capable of accommodating banquets and business events of any size and format, an innovative Executive Club Floor, a three-level underground parking facility, and a state-of-the-art fitness center and pool. The world-famous Mandara Spa combines the ancient Balinese spa traditions with the latest achievements of the Elemis and Bellefontaine cosmetics lines. As a part of The Leading Hotels of the World, the largest luxury hotels & resorts collection, Lotte Hotel offers a wide range of top-level facilities joined with outstanding client-oriented service. ... more   less 

Additional Information about Lotte Hotel Moscow

Address: Novinskiy Blvd, 8/2, Moscow 121099, Russia
Location: Russia > Central Russia > Moscow > Arbat
Price Range: $256 - $589 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Moscow 5*
Number of rooms: 300
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Moscow
#1 Business Hotel in Moscow
#2 Luxury Hotel in Moscow
#2 Family Hotel in Moscow
#2 Spa Hotel in Moscow
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Questions & Answers

Here's what travelers have asked, with answers from Lotte Hotel Moscow staff and other travelers.
10 questions
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over a year ago
Ballston
Bristol, United Kingdom
11 months ago
Park Hills
over a year ago
Milford, Pennsylvania

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Questions? Get answers from Lotte Hotel Moscow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“higher floor city view”
 of 5 bubbles claudiokurathdf, Nov 4, 2016 | Read review
“Higher Floor out the back. Upgrade to a Luxury room is well worth it.”
 of 5 bubbles boehmer2016, Sep 25, 2016 | Read review
“anywhere you want”
 of 5 bubbles eleninicosia, Sep 14, 2016 | Read review
“If you want a quiet room, ask to not face the boulevard and ask for a higher floor”
 of 5 bubbles , Aug 31, 2016 | Read review
“I stayed on the 5th floor. It was perfect.”
 of 5 bubbles , Aug 21, 2016 | Read review
5 of 5
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