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Lotte Hotel Moscow

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#1 of 287 Hotels in Moscow
Certificate of Excellence
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Lotte Hotel Moscow
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879 Reviews from our TripAdvisor Community

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Showing 362: English reviews
North Conway, New Hampshire
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This property is an ultra-luxury hotel. All of the staff speak good english and are very helpful. We are walkers, and walked to the Kremlin, Red Square, Peter the Great Monument, Gorky park and Museum Park, and Christ the savior Cathedral - probably a 2 mile walk. Close to old Ahrbaht street, which is touristy closed street. Our room was... More 

Helpful?
1 Thank Patrick K
Alexandria, Virginia
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have attended many a function here at the Lotte. It's much different than a US hotel as its in a mall which is SUPER upscale. Russian prices are very different than in America. $700/night is common. But this hotel is very nice, great restaurant and ambiance. It's also in a great location. Walkable down the Novy district, where there... More 

Helpful?
Thank brittanyhinkle
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited Moscow for the fourth time in June this year. The hotel is simply put, world-class. The breakfast is out of this world, the fitness center and swimming pool a treat and the rooms are truly comfortable with the extras such as wonderful soaps and shampoos, a heated toilet seat, turn-down service and a pillow menu. The lay-out gives... More 

Helpful?
1 Thank Leonard A
Houston, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a Beautiful hotel. However, The real treat was the staff. They are so friendly and willing to help with anything. I had an interesting experience with allergies that I haven't experienced in some time but the hotel was exceptional in their response. I had an allergy to the feather bedding and they had housekeeping come immediately to change... More 

Helpful?
1 Thank Bond226-us
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at Lotte Hotel twice so far and have to say that it is very elegant, classy, clean, hospitable and one of the best hotels i stayed at, all over the world. The staff is very well trained and professional. The breakfast is outstanding and restaurant selection at the hotel and the Plaza next door are wonderful. It is... More 

Helpful?
4 Thank Hani A
LotteHotelMoscow, General Manager at Lotte Hotel Moscow, responded to this review

Dear Hani, thank you for choosing us again and taking time to share your wonderful experience with other guests. I appreciate your pointing out so many details, which emphasize Lotte Hotel’s services and peculiarities. I am happy to hear that our staff’s work is noticed and brings people happiness. It will be our pleasure to have you for the 3rd... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed July 25, 2016 via mobile

We had a fantastic stay at this fabuleus hotel. Efficient friendly and caring staff We lived in many top hotels but this is among the best you can get. Walking distance 25 min to Red Square ., nice walk along restaurants and shops. Tool taxi back Euro 12.--

Helpful?
Thank Al R
LotteHotelMoscow, General Manager at Lotte Hotel Moscow, responded to this review

Thank you for taking your time to share your experience with other quests. It is a pleasure to know that we could make your stay memorable and comfortable. I will be more than happy to know that you come back. Best regards, Morten Andersen More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 23, 2016 via mobile

The rooms were so good. Toilet service was so modern and fantastic! Lobby area was a weak point of hotel.It was rarely small. Reception team was very well behaved.A platter of beautiful and green apples was always on the reception desk. One time our bed sheets got dirty,I called reception,and just in few minutes,was done. Old Arbat street is one... More 

Helpful?
Thank saeed r
LotteHotelMoscow, General Manager at Lotte Hotel Moscow, responded to this review

Thank you for choosing us and taking time to share your experience. I highly appreciate your standing out our services and restaurants. It is a pleasure to hear you enjoyed your trip, and I hope we made your stay in Moscow even more memorable. I am glad to think that you will come back to us many more times. Best... More 

Kyiv, Ukraine
Level Contributor
56 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 5, 2016 via mobile

Huge, rich and you get everything you need. The room is perfect with all possible amenities. Gym is very good as well as swimming pool. The things I liked most were a friendly and 24 hours service ( forgot my iPhone charger and got it around 11 pm upon first request and within few minutes); another thing was great breakfast... More 

Helpful?
1 Thank TravelerKU
LotteHotelMoscow, General Manager at Lotte Hotel Moscow, responded to this review

Thank you very much for dedicating your time and leaving such a positive review about Lotte Hotel Moscow. I am very happy to know that you had time to visit our gym and swimming pool. My team and I will be happy to repeat your amazing experience in Lotte Hotel Moscow. We will be more than happy to see you... More 

Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 5, 2016

From the minute you arrive until you leave, you are very well looked after. The hotel staff are very friendly and are only too happy to help. Nothing is too much trouble. The hotel is very large with very upmarket restaurants and top class facilities. They have a very good gym and spa. I would recommend booking your spa treatments... More 

Helpful?
Thank Nicky B
LotteHotelMoscow, General Manager at Lotte Hotel Moscow, responded to this review

Dear Nick, thank you for sharing your memories in this review. I am extremely pleased to know that Lotte Hotel Moscow became a great experience for you. Thank you for standing out our services and food. Our mission will continue and I hope you will choose us for many more times to come. Best regards, Morten Andersen More 

England
Level Contributor
47 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 27, 2016

The lobby is large and typically 5-star ostentatious, with polished stone and columns. Even the lift has marble floors. But the rooms are much more understated; large, very comfortable and very well equipped. The way I wish every hotel bedroom would be! The breakfast buffet was excellent, good variety (including Asian style) and fine quality. Again hard to beat. The... More 

Helpful?
1 Thank Andy1w
LotteHotelMoscow, General Manager at Lotte Hotel Moscow, responded to this review

Dear Andy, thank you very much for taking the time to write a review. I am extremely pleased your stay was excellent. Our mission will continue and we really hope you will have the time to visit us once again in the near future. Best regards, Morten Andersen More 

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Staying in Arbat

Neighborhood Profile
Arbat
Crowds of tourists, both local and international take in Old Arbat and its modern and gigantic peer – New Arbat. One reason visitors keep coming is no doubt Konstantin Melnikov’s famous private house, now open to the public and worthy of a visit. After exploring one of the oldest parts of Moscow, avoid the crowds and turn to the side streets and boulevards where calmness and affordable food is plentiful.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
The luxurious Lotte Hotel Moscow located on Novinskiy Boulevard in the very heart of Moscow was opened in September 2010. The hotel offers 300 spacious standard rooms and suites, the largest Royal Suite in the city and two splendid restaurants - MENU, progressive european cuisine restaurant managed and MEGU, a modern Japanese restaurant which is a part of the famous New York MEGU. Lotte Hotel Moscow also boasts six conference halls capable of accommodating banquets and business events of any size and format, an innovative Executive Club Floor, a three-level underground parking facility, and a state-of-the-art fitness center and pool. The world-famous Mandara Spa combines the ancient Balinese spa traditions with the latest achievements of the Elemis and Bellefontaine cosmetics lines. As a part of The Leading Hotels of the World, the largest luxury hotels & resorts collection, Lotte Hotel offers a wide range of top-level facilities joined with outstanding client-oriented service. ... more   less 

Additional Information about Lotte Hotel Moscow

Address: Novinskiy Blvd, 8/2, Moscow 121099, Russia
Location: Russia > Central Russia > Moscow > Arbat
Price Range: $333 - $666 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Moscow 5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Hotwire, Agoda, Priceline and Jetsetter so you can book your Lotte Hotel Moscow reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Romantic Hotel in Moscow
#1 Luxury Hotel in Moscow
#1 Business Hotel in Moscow
#1 Spa Hotel in Moscow
#2 Family Hotel in Moscow
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