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Lotte Hotel Moscow

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905 Reviews from our TripAdvisor Community

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Showing 377: English reviews
glasgow
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

It's rare that a hotel not only lives up to but exceeds your expectations. This is the case with the Lotte Hotel Moscow. From the bellboy to reception, club lounge staff to cleaners, everyone we encountered were super friendly and eager to help with anything that could enhance our stay. I was surprised and delighted when the staff at the... More 

Helpful?
Thank StuartBrownGlasgow
Moscow, Russia
Level Contributor
8 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I've stayed several times at the Lotte and it's always been a wonderful destination. This was the first time that I took time to enjoy the Spa. The maze in the basement is easily reached from your room by putting on a bathrobe, slippers, and taking the elevator down. One of the hidden treasures is the pool. Not easy to... More 

Helpful?
Thank boehmer2016
Sao Paulo, SP
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I have stayed there 2 or 3 times always on business. The hotel and the amenities are amazing!!!! Incredible bed and shower. Service is also very very good. And with our corporate rate one of tte best values I've been too. Highly recommend.

Helpful?
Thank Dbibas
LotteHotelMoscow, General Manager at Lotte Hotel Moscow, responded to this review

Thank you for taking time to write the review on our hotel. I am happy to hear that our business partnership brings you and your colleagues true pleasure and comfort. We will be happy to have you at Lotte Hotel for many more years to come. Best regards, Morten Andersen More 

Sao Paulo, SP
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I discovered by chance this hotel, seeking a 5 stars with reasonable price which was the case at this time. The hotel is amazingly comfortable with well decorated comfortable rooms, services extremely caring and efficient, nice restaurant ( a plus for the Asian one) and great bar. SPA, pool, and fitness are of easy access. I was there few times... More 

Helpful?
Thank Maclepau
LotteHotelMoscow, General Manager at Lotte Hotel Moscow, responded to this review

Thank you for taking time to write this review. I am very happy you came by our hotel and we had a chance to show you a great time. Thank you for pointing out hotel staff, Mandara Spa, and MEGU restaurant. I really wish you came back to us, so that my colleagues could show you a nice 20-minute walk... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A Russian friend said of the hotel, "the employees of most hotels are friendly; at this hotel, they mean it when they wish you a good day." The breakfast is exceptional; the staff, superb.The turn down service is great.

Helpful?
Thank Greg B
LotteHotelMoscow, General Manager at Lotte Hotel Moscow, responded to this review

Dear Greg, thank you for this short, but very touching review. This is what it is all about for us and what we try to do in all our interactions with our guest and I am very pleased you noticed it! We are already looking forward to welcome you back to our hotel. Best regards, Morten Andersen More 

New Delhi, India
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Since travelled in a group a first thing one would look for a timely check in. We all were checked in very quickly. Amazing is the one word to describe the hotel property.... Been to Mascow couple of times before and I realise that I missed something staying in the other hotel

Helpful?
Thank NitinNewDelhi_India
LotteHotelMoscow, General Manager at Lotte Hotel Moscow, responded to this review

Dear Nitin, thank you for the very positive review. It makes us truly happy to know, that our guests receive the utmost pleasure when staying at Lotte Hotel Moscow. I hope, that next time you travel from New Delhi to Moscow, you will stay with us. Best regards, Morten Andersen More 

Petersfield, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very well appointed rooms with good breakfasts and a convenient location. It has very comfortable beds and I slept well.The highlight of my stay was definitely the spa and swimming pool which was amazing - a real treat! The hotel was pricey overall but luckily I wasn't paying!

Helpful?
Thank TiwiCamper
LotteHotelMoscow, General Manager at Lotte Hotel Moscow, responded to this review

Thank you for choosing our hotel and taking your time to write a review. I am happy to hear that your stay was enjoyable and you got a chance to start your day with our breakfasts and relax at Mandara Spa during the day. We will do our utmost of making your next visit as enjoyable. Best regards, Morten Andersen More 

Florence, Italy
Level Contributor
154 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

First time in Lotte hotel because of a Business event, although I go to Moscow very often. The hotel is excellent on all perspectives: perfect lobby and business areas, perfect large clean rooms, excellent breakfast buffet, excellent spa and wellness area. Almost impossible to find a defect. Personnel is outstanding in all roles. Convenient also as position, 3 mins walk... More 

Helpful?
Thank Ale_Flying_around
LotteHotelMoscow, General Manager at Lotte Hotel Moscow, responded to this review

Dear Ale, I am very happy that your first time in Lotte Hotel was fulfilled with positive emotions and care from our side. Thank you for standing out our service, food and accommodation conditions. Our mission will continue and I hope you will choose us for many more times to come. Best regards, Morten Andersen More 

Nicosia, Cyprus
Level Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just being in this hotel was an experience of its own. I was there for a business trip in April 2016 and the minute i walked in i was amazed by the excellent reception we received. it was the best reception service i had had in any hotel. The breakfast was wonderful and the drinks at the bar. i also... More 

Helpful?
Thank eleninicosia
LotteHotelMoscow, General Manager at Lotte Hotel Moscow, responded to this review

Dear Elen, thank you for devoting your time to writing a review on our hotel. I am very pleased to hear, that we managed to make your stay delightful from the start till the end. I hope that on your future business trips we will get a chance to welcome you at Lotte again. Best regards, Morten Andersen More 

London
Level Contributor
101 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice rooms and bathrooms. Service is very good. Breakfast and Restaurants are lovely. SPA and gym are very good. Will certainly be back. Not so expensive for Moscow. Location is good as well. Recommended.

Helpful?
Thank sergeykI6312UN
LotteHotelMoscow, General Manager at Lotte Hotel Moscow, responded to this review

Dear Sergey, thank you for choosing us and taking time to share your experience. It is a pleasure to hear you enjoyed our services, restaurants a Mandara Spa&Fitness. I am glad to think that you will come back to us many more times. Best regards, Morten Andersen More 

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Staying in Arbat

Neighborhood Profile
Arbat
Crowds of tourists, both local and international take in Old Arbat and its modern and gigantic peer – New Arbat. One reason visitors keep coming is no doubt Konstantin Melnikov’s famous private house, now open to the public and worthy of a visit. After exploring one of the oldest parts of Moscow, avoid the crowds and turn to the side streets and boulevards where calmness and affordable food is plentiful.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
The luxurious Lotte Hotel Moscow located on Novinskiy Boulevard in the very heart of Moscow was opened in September 2010. The hotel offers 300 spacious standard rooms and suites, the largest Royal Suite in the city and two splendid restaurants - MENU, progressive european cuisine restaurant managed and MEGU, a modern Japanese restaurant which is a part of the famous New York MEGU. Lotte Hotel Moscow also boasts six conference halls capable of accommodating banquets and business events of any size and format, an innovative Executive Club Floor, a three-level underground parking facility, and a state-of-the-art fitness center and pool. The world-famous Mandara Spa combines the ancient Balinese spa traditions with the latest achievements of the Elemis and Bellefontaine cosmetics lines. As a part of The Leading Hotels of the World, the largest luxury hotels & resorts collection, Lotte Hotel offers a wide range of top-level facilities joined with outstanding client-oriented service. ... more   less 

Additional Information about Lotte Hotel Moscow

Address: Novinskiy Blvd, 8/2, Moscow 121099, Russia
Location: Russia > Central Russia > Moscow > Arbat
Price Range: $321 - $685 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Moscow 5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotwire, DerbySoft Ltd Shanghai HQ, Agoda, Odigeo and Jetsetter so you can book your Lotte Hotel Moscow reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Moscow
#1 Romantic Hotel in Moscow
#1 Spa Hotel in Moscow
#1 Luxury Hotel in Moscow
#2 Family Hotel in Moscow
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