We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Lotte Hotel Moscow

Travelers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Lotte Hotel Moscow
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

959 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 395: English reviews
Reviewed 3 days ago NEWvia mobile

Stayed here for 5 nights... Rooms here are very well done.. detailing is top notch... location is excellent, right next to arbat... but hospitality is the best I have seen across the world... no staff ever said no for everything... would go beyond their job profile to help.. keep up the good job guys...

 Report
Helpful?
Thank johncY5607GX
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear John, Thank you for choosing Lotte Hotel during your trip to Moscow. I’m glad to hear that you enjoyed our facilities and services. Thank you for pointing out our hospitality and ranking it so highly – this is what it is all about for us and what we try to do in all our interactions with our guest, and...

Milan, Italy
Reviewed 4 days ago NEWvia mobile

Was a great stay, staff are extremely nice and helpful, all know English very well. There is plenty of restaurants around and if is not too cold you can have a nice walk to Red square like easy walk of 20 min. Enjoy your stay!

 Report
Helpful?
Thank liorsusana
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear Susana, Thank you for taking your time to share a review with our future guests. Our mission will continue and we really hope you will have the time to visit us once again in the near future. Best regards, Adrian Gray

Victoria, Canada
Reviewed 2 weeks ago

This hotel is dripping in decadence. The décor is stunning and the rooms are beyond luxurious. At breakfast, we were guided to the "caviar station" with free flowing champagne. There was the cutest treats table for kids and a playroom off the dining area with a caretaker dressed as a princess! Looked like great fun. Chandeliers in the elevators and...

 Report
Helpful?
Thank 432Robin
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear Robin, It was a pleasure to read your pleasant smooth-talking review – thank you so much for your time! I hope you will get a chance to visit us again to enjoy Moscow life and our services. Please contact my colleague Galina at gkondratova@lottehotel.ru if plan to come – she will help you to arrange your stay. Best regards,...

Kiev, Ukraine
Reviewed 2 weeks ago

I arrived to city at night and Lotte taxi driver met me at airport. Should note that car was new and nice BMW. Woman on Reception desk was nice and polite. As I did not have local currency to pay, they offered me to leave US Dollard to change next day by themselves. Due to my busy schedule I agreed...

 Report
Helpful?
Thank Kate K
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear Kate, Thank you so much for your wonderful detailed review – your English is great. I am glad to hear that our staff members were able to come up to your expectations of a 5* hotel and provide the best services. Thank you for pointing out our accommodation, transportation, and fitness facilities. I hope you will get chance to...

Reviewed December 6, 2016

This hotel is beautiful and amazing. Rooms are very nice and comfortable as well. Center of Moscow. The hotel has everything from fabulous restaurants to a great bar and is absolutely beautiful. Young staff and very helpful and friendly.

 Report
Helpful?
Thank Steven T
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear Steven, Thank you for devoting your time to writing a review on our hotel. I highly appreciate your standing out the favorable location and facilities of Lotte Hotel Moscow. I am glad to think that you will come back to us many more times. Best regards, Adrian Gray

Reviewed November 17, 2016 via mobile

I have discovered this brand only a few years ago and since then staying here whenever i have a chance. Well this and one other hotel - depending on mood. Everything is great: reception, restourant hostesses, bellboys... touch of Asian luxury everywhere really distinguishes this hotel from 2-3 other hotels in Moscow that are trying to compete with Lotte. Before...

 Report
Helpful?
1Thank Bairam V
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear Victor, Thank you for taking your private time writing such a valuable review. I will surely share your sincere feedback with my colleagues. I appreciate your discovering our hotel and continuously choosing it during your stays in Moscow. I hope you will make Lotte Hotel Moscow as your choice next times too – we are always happy to welcome...

St. Petersburg, Russia
Reviewed November 17, 2016 via mobile

I've stayed at this hotel several times. Where to even start about all the great things about this hotel? Fabulous service, beautiful rooms, amazing breakfast buffet (how on earth do they get all this great food in the era of Russian food counter-sanctions?), great dinner restaurant. I've tried others in Moscow but always regret it and always return to the...

 Report
Helpful?
Thank Heteri
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear Heteri, It is the utmost pleasure for every one of us to read your pleasant review, which motivates us for even harder work. Thank you for writing the feedback and choosing our hotel again and again. We are looking forward to welcome you back at Lotte Hotel Moscow as soon as you are in Moscow again. Best regards, Adrian...

San Diego, California
Reviewed November 14, 2016

Thought about going to another hotel, but the location, service and overall quality is good. The staff are extremely helpful and the security is obvious everywhere. It is definitely worth trying if you have not been to a Lotte hotel.

 Report
Helpful?
Thank JimOB1
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear Jim, Thank you for choosing our hotel and taking your personal time to write the review. I got a little bit of a feeling, that something in your stay wasn’t 100% perfect. I would be very grateful if you could share your comments here or email my colleague Galina at gkondratova@lottehotel.ru so that we could make sure your next...

Zurich, Switzerland
Reviewed November 4, 2016

This is a true 5* starr hotel according to all standards. Luxurious rooms, bespoke service, amazing location, Luxury at its best. On the top got upgraded to luxury suit 100 sq meters! For three days of my stay. You simply cant go wrong going there, forget about Ritz

 Report
Helpful?
Thank claudiokurathdf
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear Claudio, Thank you for choosing Lotte Hotel Moscow during your visit to Moscow and recommending it to others. I am truly happy to hear that our utmost care for all the guests is noticed and appreciated. I am looking forward to welcome you back soon. Thank you once again for your loyalty. Best regards, Adrian Gray

Vienna, Austria
Reviewed November 2, 2016 via mobile

Stayed here for three nights and it was brilliant. The rooms are superbly finished and sparklingly clean. Breakfast was wonderful and the staff are all very friendly and professional. Location is great with some superb restaurants in the vicinity and it's a short walk to the Metro. One of the best hotels I have stayed in.

 Report
Helpful?
Thank Stonedman666
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Thank you very much for dedicating your time and leaving such a positive comment on our hotel. I am sincerely happy to know that you had time to enjoy our services and Moscow. My team and I are will be excited to continue repeating your amazing experiences in Lotte Hotel Moscow. Hope to see you back soon. Best regards, Adrian...

Questions? Get answers from hotel staff and past guests. Ask a question

641 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (541)
Viewed
Hotel & Grounds (108)
Viewed
Dining (18)
Viewed
Room/Suite (106)
Viewed
Bathroom (30)
Viewed
View from Room (24)
Viewed
Pool/Beach Area (12)
Viewed
1:51
Videos (1)
Viewed
Other (242)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (100)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (3)
Viewed
Hotel & Grounds (17)
Viewed
Dining (9)
Viewed
Room/Suite (51)
Viewed
Bathroom (5)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Moscow hotels
Red Square & Kitay-gorod
Four Seasons Hotel Moscow
Red Square & Kitay-gorod
Hotel Metropol Moscow
Hotel Metropol Moscow
#11 of 302 in Moscow
2,544 reviews
Show Prices
Show Prices
Show Prices
Palmira Business Club
#2 of 302 in Moscow
228 reviews
Arbat
Mercure Arbat Moscow
Mercure Arbat Moscow
#6 of 302 in Moscow
1,390 reviews
Tverskaya
The Ritz-Carlton, Moscow
Show Prices
Show Prices
Show Prices

Staying in Arbat

Neighborhood Profile
Arbat
Crowds of tourists, both local and international take in Old Arbat and its modern and gigantic peer – New Arbat. One reason visitors keep coming is no doubt Konstantin Melnikov’s famous private house, now open to the public and worthy of a visit. After exploring one of the oldest parts of Moscow, avoid the crowds and turn to the side streets and boulevards where calmness and affordable food is plentiful.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Lotte Hotel Moscow located on Novinskiy Boulevard in the very heart of Moscow was opened in September 2010. The hotel offers 300 spacious standard rooms and suites, the largest Royal Suite in the city and two splendid restaurants - OVO progressive Italian cuisine restaurant, managed by Carlo Cracco - a Michelin holder and world-famous restauratuer and chef, and MEGU, a modern Japanese restaurant which is a part of the famous New York MEGU. Lotte Hotel Moscow also boasts six conference halls capable of accommodating banquets and business events of any size and format, an innovative Executive Club Floor, a three-level underground parking facility, and a state-of-the-art fitness center and pool. The world-famous Mandara Spa combines the ancient Balinese spa traditions with the latest achievements of the Elemis and Bellefontaine cosmetics lines. As a part of The Leading Hotels of the World, the largest luxury hotels & resorts collection, Lotte Hotel offers a wide range of top-level facilities joined with outstanding client-oriented service. ... more   less 

Additional Information about Lotte Hotel Moscow

Address: Novinskiy Blvd, 8/2, Moscow 121099, Russia
Location: Russia > Central Russia > Moscow > Arbat
Price Range: $244 - $730 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Moscow 5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Jetsetter so you can book your Lotte Hotel Moscow reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Luxury Hotel in Moscow
#1 Spa Hotel in Moscow
#1 Romantic Hotel in Moscow
#1 Business Hotel in Moscow
#2 Family Hotel in Moscow
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Lotte Hotel Moscow staff and other travelers.
10 questions
Ask a question
over a year ago
Ballston
Bristol, United Kingdom
over a year ago
Park Hills
over a year ago
Milford, Pennsylvania

See all questions (10)

Questions? Get answers from Lotte Hotel Moscow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“higher floor city view”
 of 5 bubbles claudiokurathdf, Nov 4, 2016 | Read review
“Higher Floor out the back. Upgrade to a Luxury room is well worth it.”
 of 5 bubbles boehmer2016, Sep 25, 2016 | Read review
“anywhere you want”
 of 5 bubbles eleninicosia, Sep 14, 2016 | Read review
“If you want a quiet room, ask to not face the boulevard and ask for a higher floor”
 of 5 bubbles , Aug 31, 2016 | Read review
“I stayed on the 5th floor. It was perfect.”
 of 5 bubbles , Aug 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay