We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Lotte Hotel Moscow

Travelers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Lotte Hotel Moscow
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

982 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 402: English reviews
Start your review of Lotte Hotel Moscow
 Click to rate
sardinia
Reviewed 2 days ago NEWvia mobile

First Time at Lotte Hotel in Moscow; great room quality of furniture very good , wifi very fast and easy to do.. great assistance in the business center. It is also perfect for leisure , there's a nice spa with gym and 22 my pool . Restaurant OVO with Carlo Cracco and other two restaurant . It is absolutely a...

 Report
Helpful?
Thank Fortevillage
Donnacona, Canada
Reviewed 2 weeks ago

this was a very good stay at the LOTTE Moscow and probably we would go there again. Even though I believe it's a huge Hotel, they still manage to make you feel very welcomed. What really stands out however and is I believe the main reason for giving this Hotel the best Rating is the Concierge Service. Each Concierge we...

 Report
Helpful?
Thank Haddock1910
LotteHotelMoscow, General Manager at Lotte Hotel Moscow, responded to this review

Thank you very much for dedicating your time and leaving such a positive detailed comment on our hotel. Thank you for pointing out the Concierge Service, Mandara Spa, and accommodation conditions. We will do our utmost of making your next visit as enjoyable and the next time there surely will be long chairs around the pool. I really wish you...

Calgary, Canada
Reviewed 2 weeks ago

I recently had a business trip to Moscow and stayed at the Lotte Hotel. This is one of the nicest hotels I have ever stayed at and would have no hesitation at returning on my next trip to Moscow. The Lotte Hotel is located very close to the Kremlin and old downtown Moscow. Just a 2 block walk gets you...

 Report
Helpful?
Thank Andrew B
LotteHotelMoscow, General Manager at Lotte Hotel Moscow, responded to this review

Andrew, thank you so much for this wonderful detailed review, which I’m sure our future guests will find extremely useful. It is utmost pleasure to hear you enjoyed our services, and I hope we made your stay in Moscow a little bit more memorable. I am glad to think that you will come back to us again. Best regards, Adrian...

Prague, Czech Republic
Reviewed 3 weeks ago via mobile

We stayed there for 5 days with a group of friends. This place was the best choice for us especially because of the convenient location. We also used fast wifi which was really important thing as well as comfy and clean rooms. Staff was really friendly that we have enjoyed as a young group of travelers.

 Report
Helpful?
Thank AnetkaTesarova
LotteHotelMoscow, General Manager at Lotte Hotel Moscow, responded to this review

Dear Anetka, thank you for the very positive review. This is what it is all about for us and what we try to do in all our interactions with our guest and I am very pleased you noticed it! We are already looking forward to welcoming you and your friends back at our hotel on your next trip to Moscow....

Reviewed February 3, 2017

First time in Moscow and this was a perfect base. The décor is perfect, fairly ostentatious but it works well. The rooms are perfectly sized, and incredibly comfortable. The view from ours was amazing. Facilities wise they seem to have thought of everything you could need. Staff are highly attentive and polite, very willing to assist.

 Report
Helpful?
Thank Absashers
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Thank you for choosing us on your first trip to Moscow and taking time to share your experience with other guests. It is a pleasure to hear you enjoyed our services, and I hope we made your stay a little bit more memorable. I am glad to think that you will come back to us many more times. Best regards,...

Reviewed February 2, 2017 via mobile

We only stopped by at the Lotte Lounge Bar for a coffee. It was a nice experience and I'm sure we will be going back when in Moscow again. The service is simply perfect, everybody was nice and spoke english. Well done on the staff and management.

 Report
Helpful?
Thank Fanny G
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear Fanny, thank you so much for stopping by and leaving such a sweet review. I am extremely pleased you felt yourself comfortable at our place. Please rest assured we will do our utmost of exceeding your expectations for your next visit to our hotel no matter you come for a coffee or stay for a couple of days. Best...

Washington
Reviewed January 31, 2017

I always stay in Lotte when I come for business. The rooms are superb quality (much better and more modern than Ritz, for example), the service is extremely high quality - welcoming, accommodating and friendly! Highly recommended on all fronts.

 Report
Helpful?
Thank Veronica_ML
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear Veronica, thank you for the very positive review. This is what it is all about for us and what we try to do in all our interactions with our guest and I am very pleased you noticed it! We are already looking forward to welcome you back to our hotel. Best regards, Adrian Gray

Reviewed January 14, 2017 via mobile

Stayed here for 5 nights... Rooms here are very well done.. detailing is top notch... location is excellent, right next to arbat... but hospitality is the best I have seen across the world... no staff ever said no for everything... would go beyond their job profile to help.. keep up the good job guys...

 Report
Helpful?
Thank johncY5607GX
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear John, Thank you for choosing Lotte Hotel during your trip to Moscow. I’m glad to hear that you enjoyed our facilities and services. Thank you for pointing out our hospitality and ranking it so highly – this is what it is all about for us and what we try to do in all our interactions with our guest, and...

Milan, Italy
Reviewed January 13, 2017 via mobile

Was a great stay, staff are extremely nice and helpful, all know English very well. There is plenty of restaurants around and if is not too cold you can have a nice walk to Red square like easy walk of 20 min. Enjoy your stay!

 Report
Helpful?
Thank liorsusana
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear Susana, Thank you for taking your time to share a review with our future guests. Our mission will continue and we really hope you will have the time to visit us once again in the near future. Best regards, Adrian Gray

Victoria, Canada
Reviewed December 29, 2016

This hotel is dripping in decadence. The décor is stunning and the rooms are beyond luxurious. At breakfast, we were guided to the "caviar station" with free flowing champagne. There was the cutest treats table for kids and a playroom off the dining area with a caretaker dressed as a princess! Looked like great fun. Chandeliers in the elevators and...

 Report
Helpful?
Thank 432Robin
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear Robin, It was a pleasure to read your pleasant smooth-talking review – thank you so much for your time! I hope you will get a chance to visit us again to enjoy Moscow life and our services. Please contact my colleague Galina at gkondratova@lottehotel.ru if plan to come – she will help you to arrange your stay. Best regards,...

Questions? Get answers from hotel staff and past guests. Ask a question

666 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (554)
Viewed
Room/Suite (107)
Viewed
Hotel & Grounds (113)
Viewed
View from Room (24)
Viewed
Dining (18)
Viewed
Pool/Beach Area (12)
Viewed
Bathroom (30)
Viewed
1:51
Videos (1)
Viewed
Other (249)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (112)
Viewed
Hotel & Grounds (17)
Viewed
Room/Suite (51)
Viewed
Dining (14)
Viewed
Bathroom (5)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (3)
Viewed
Other (20)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Moscow hotels
Red Square & Kitay-gorod
Four Seasons Hotel Moscow
Palmira Business Club
#1 of 308 in Moscow
275 reviews
Show Prices
Show Prices
Show Prices
Red Square & Kitay-gorod
Hotel Metropol Moscow
Hotel Metropol Moscow
#12 of 308 in Moscow
2,700 reviews
Arbat
Mercure Arbat Moscow
Mercure Arbat Moscow
#6 of 308 in Moscow
1,430 reviews
Tverskaya
The Ritz-Carlton, Moscow
Show Prices
Show Prices
Show Prices

Staying in Arbat

Neighborhood Profile
Arbat
Crowds of tourists, both local and international take in Old Arbat and its modern and gigantic peer – New Arbat. One reason visitors keep coming is no doubt Konstantin Melnikov’s famous private house, now open to the public and worthy of a visit. After exploring one of the oldest parts of Moscow, avoid the crowds and turn to the side streets and boulevards where calmness and affordable food is plentiful.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Lotte Hotel Moscow located on Novinskiy Boulevard in the very heart of Moscow was opened in September 2010. The hotel offers 300 spacious standard rooms and suites, the largest Royal Suite in the city and two splendid restaurants - OVO progressive Italian cuisine restaurant, managed by Carlo Cracco - a Michelin holder and world-famous restauratuer and chef, and MEGU, a modern Japanese restaurant which is a part of the famous New York MEGU. Lotte Hotel Moscow also boasts six conference halls capable of accommodating banquets and business events of any size and format, an innovative Executive Club Floor, a three-level underground parking facility, and a state-of-the-art fitness center and pool. The world-famous Mandara Spa combines the ancient Balinese spa traditions with the latest achievements of the Elemis and Bellefontaine cosmetics lines. As a part of The Leading Hotels of the World, the largest luxury hotels & resorts collection, Lotte Hotel offers a wide range of top-level facilities joined with outstanding client-oriented service. ... more   less 

Additional Information about Lotte Hotel Moscow

Address: Novinskiy Blvd, 8/2, Moscow 121099, Russia
Location: Russia > Central Russia > Moscow > Arbat
Price Range: $253 - $722 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Moscow 5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ostrovok and Jetsetter so you can book your Lotte Hotel Moscow reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Moscow
#1 Romantic Hotel in Moscow
#2 Spa Hotel in Moscow
#2 Luxury Hotel in Moscow
#2 Family Hotel in Moscow
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Lotte Hotel Moscow staff and other travelers.
11 questions
Ask a question
over a year ago
Ballston
Bristol, United Kingdom
over a year ago
Park Hills
over a year ago
Milford, Pennsylvania

See all questions (11)

Questions? Get answers from Lotte Hotel Moscow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“higher floor city view”
 of 5 bubbles claudiokurathdf, Nov 4, 2016 | Read review
“Higher Floor out the back. Upgrade to a Luxury room is well worth it.”
 of 5 bubbles boehmer2016, Sep 25, 2016 | Read review
“anywhere you want”
 of 5 bubbles eleninicosia, Sep 14, 2016 | Read review
“If you want a quiet room, ask to not face the boulevard and ask for a higher floor”
 of 5 bubbles , Aug 31, 2016 | Read review
“I stayed on the 5th floor. It was perfect.”
 of 5 bubbles , Aug 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question