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Lotte Hotel Moscow

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1 room 2 adults 0 children
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Lotte Hotel Moscow
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972 Reviews from our TripAdvisor Community

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Showing 399: English reviews
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Prague, Czech Republic
Reviewed 3 days ago NEWvia mobile

We stayed there for 5 days with a group of friends. This place was the best choice for us especially because of the convenient location. We also used fast wifi which was really important thing as well as comfy and clean rooms. Staff was really friendly that we have enjoyed as a young group of travelers.

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Helpful?
Thank AnetkaTesarova
Reviewed 3 weeks ago

First time in Moscow and this was a perfect base. The décor is perfect, fairly ostentatious but it works well. The rooms are perfectly sized, and incredibly comfortable. The view from ours was amazing. Facilities wise they seem to have thought of everything you could need. Staff are highly attentive and polite, very willing to assist.

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Helpful?
Thank Absashers
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Thank you for choosing us on your first trip to Moscow and taking time to share your experience with other guests. It is a pleasure to hear you enjoyed our services, and I hope we made your stay a little bit more memorable. I am glad to think that you will come back to us many more times. Best regards,...

Reviewed 3 weeks ago via mobile

We only stopped by at the Lotte Lounge Bar for a coffee. It was a nice experience and I'm sure we will be going back when in Moscow again. The service is simply perfect, everybody was nice and spoke english. Well done on the staff and management.

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Helpful?
Thank Fanny G
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear Fanny, thank you so much for stopping by and leaving such a sweet review. I am extremely pleased you felt yourself comfortable at our place. Please rest assured we will do our utmost of exceeding your expectations for your next visit to our hotel no matter you come for a coffee or stay for a couple of days. Best...

Washington
Reviewed 4 weeks ago

I always stay in Lotte when I come for business. The rooms are superb quality (much better and more modern than Ritz, for example), the service is extremely high quality - welcoming, accommodating and friendly! Highly recommended on all fronts.

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Helpful?
Thank Veronica_ML
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear Veronica, thank you for the very positive review. This is what it is all about for us and what we try to do in all our interactions with our guest and I am very pleased you noticed it! We are already looking forward to welcome you back to our hotel. Best regards, Adrian Gray

Reviewed January 14, 2017 via mobile

Stayed here for 5 nights... Rooms here are very well done.. detailing is top notch... location is excellent, right next to arbat... but hospitality is the best I have seen across the world... no staff ever said no for everything... would go beyond their job profile to help.. keep up the good job guys...

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Helpful?
Thank johncY5607GX
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear John, Thank you for choosing Lotte Hotel during your trip to Moscow. I’m glad to hear that you enjoyed our facilities and services. Thank you for pointing out our hospitality and ranking it so highly – this is what it is all about for us and what we try to do in all our interactions with our guest, and...

Milan, Italy
Reviewed January 13, 2017 via mobile

Was a great stay, staff are extremely nice and helpful, all know English very well. There is plenty of restaurants around and if is not too cold you can have a nice walk to Red square like easy walk of 20 min. Enjoy your stay!

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Helpful?
Thank liorsusana
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear Susana, Thank you for taking your time to share a review with our future guests. Our mission will continue and we really hope you will have the time to visit us once again in the near future. Best regards, Adrian Gray

Victoria, Canada
Reviewed December 29, 2016

This hotel is dripping in decadence. The décor is stunning and the rooms are beyond luxurious. At breakfast, we were guided to the "caviar station" with free flowing champagne. There was the cutest treats table for kids and a playroom off the dining area with a caretaker dressed as a princess! Looked like great fun. Chandeliers in the elevators and...

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Thank 432Robin
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear Robin, It was a pleasure to read your pleasant smooth-talking review – thank you so much for your time! I hope you will get a chance to visit us again to enjoy Moscow life and our services. Please contact my colleague Galina at gkondratova@lottehotel.ru if plan to come – she will help you to arrange your stay. Best regards,...

Kiev, Ukraine
Reviewed December 28, 2016

I arrived to city at night and Lotte taxi driver met me at airport. Should note that car was new and nice BMW. Woman on Reception desk was nice and polite. As I did not have local currency to pay, they offered me to leave US Dollard to change next day by themselves. Due to my busy schedule I agreed...

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Helpful?
Thank Kate K
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear Kate, Thank you so much for your wonderful detailed review – your English is great. I am glad to hear that our staff members were able to come up to your expectations of a 5* hotel and provide the best services. Thank you for pointing out our accommodation, transportation, and fitness facilities. I hope you will get chance to...

Reviewed December 6, 2016

This hotel is beautiful and amazing. Rooms are very nice and comfortable as well. Center of Moscow. The hotel has everything from fabulous restaurants to a great bar and is absolutely beautiful. Young staff and very helpful and friendly.

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Thank Steven T
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear Steven, Thank you for devoting your time to writing a review on our hotel. I highly appreciate your standing out the favorable location and facilities of Lotte Hotel Moscow. I am glad to think that you will come back to us many more times. Best regards, Adrian Gray

Reviewed November 17, 2016 via mobile

I have discovered this brand only a few years ago and since then staying here whenever i have a chance. Well this and one other hotel - depending on mood. Everything is great: reception, restourant hostesses, bellboys... touch of Asian luxury everywhere really distinguishes this hotel from 2-3 other hotels in Moscow that are trying to compete with Lotte. Before...

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1Thank Bairam V
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear Victor, Thank you for taking your private time writing such a valuable review. I will surely share your sincere feedback with my colleagues. I appreciate your discovering our hotel and continuously choosing it during your stays in Moscow. I hope you will make Lotte Hotel Moscow as your choice next times too – we are always happy to welcome...

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Staying in Arbat

Neighborhood Profile
Arbat
Crowds of tourists, both local and international take in Old Arbat and its modern and gigantic peer – New Arbat. One reason visitors keep coming is no doubt Konstantin Melnikov’s famous private house, now open to the public and worthy of a visit. After exploring one of the oldest parts of Moscow, avoid the crowds and turn to the side streets and boulevards where calmness and affordable food is plentiful.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Lotte Hotel Moscow located on Novinskiy Boulevard in the very heart of Moscow was opened in September 2010. The hotel offers 300 spacious standard rooms and suites, the largest Royal Suite in the city and two splendid restaurants - OVO progressive Italian cuisine restaurant, managed by Carlo Cracco - a Michelin holder and world-famous restauratuer and chef, and MEGU, a modern Japanese restaurant which is a part of the famous New York MEGU. Lotte Hotel Moscow also boasts six conference halls capable of accommodating banquets and business events of any size and format, an innovative Executive Club Floor, a three-level underground parking facility, and a state-of-the-art fitness center and pool. The world-famous Mandara Spa combines the ancient Balinese spa traditions with the latest achievements of the Elemis and Bellefontaine cosmetics lines. As a part of The Leading Hotels of the World, the largest luxury hotels & resorts collection, Lotte Hotel offers a wide range of top-level facilities joined with outstanding client-oriented service. ... more   less 

Additional Information about Lotte Hotel Moscow

Address: Novinskiy Blvd, 8/2, Moscow 121099, Russia
Location: Russia > Central Russia > Moscow > Arbat
Price Range: $284 - $706 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Moscow 5*
Number of rooms: 300
Reservation Options:
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Hotel Style:
#1 Business Hotel in Moscow
#1 Romantic Hotel in Moscow
#2 Family Hotel in Moscow
#2 Spa Hotel in Moscow
#2 Luxury Hotel in Moscow
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Questions & Answers

Here's what travelers have asked, with answers from Lotte Hotel Moscow staff and other travelers.
11 questions
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over a year ago
Ballston
Bristol, United Kingdom
over a year ago
Park Hills
over a year ago
Milford, Pennsylvania

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Questions? Get answers from Lotte Hotel Moscow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“higher floor city view”
 of 5 bubbles claudiokurathdf, Nov 4, 2016 | Read review
“Higher Floor out the back. Upgrade to a Luxury room is well worth it.”
 of 5 bubbles boehmer2016, Sep 25, 2016 | Read review
“anywhere you want”
 of 5 bubbles eleninicosia, Sep 14, 2016 | Read review
“If you want a quiet room, ask to not face the boulevard and ask for a higher floor”
 of 5 bubbles , Aug 31, 2016 | Read review
“I stayed on the 5th floor. It was perfect.”
 of 5 bubbles , Aug 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question