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Mandarin Moscow Hotel

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Mandarin Moscow Hotel
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236 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Reviewed December 11, 2016

Well, my boyfriend and I got not the room what we ordered on booking.com. The room had a window which we could of enjoy with the stuff who's speaking so loud and looking how they were walking on the stairs. Better if they never done these pathetic windows inside the hotel. What a shame.. Also these rooms aren't private Stuff...

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Thank F215Dm
Reviewed December 9, 2016

Oke 4 star hotel. Basic arrangements. Sober rooms, TV channels are limtied to Russian language. Rooms are big enough though to have a normal relax chair which they don't. There is no elevator to the top floors. So you have to carry your lugage on the stairs. They do not tell you that up front. and there is no porter...

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Thank Jacko t
North Clarendon, Vermont
Reviewed November 15, 2016

In a good location. The restaurant is very good and open late. There is 24 hour security and they were attentive and alert. The staff was good, especially the people at the front desk. Most of them spoke English and they were all useful.

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Thank A M
Istanbul, Turkey
Reviewed October 27, 2016 via mobile

This was the third hotel we stayed in Moscow in 4-star range. I wouldn't recommend this one after seeing the others. The heating was not enough- because of the poor air isolation. The towels were smelly, there was a strange noise (the room number was 222)every 15 minutes- probably something related with the heating. There was no kettle in the...

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Thank Kerem A
London, United Kingdom
Reviewed October 26, 2016 via mobile

Nothing wrong with the bed- the bed was perfect. But absolutely everything else was awful. The breakfast was so bad I had to laugh. Carbonara was their breakfast special. Alternatively you could enjoy rice with vegetables.

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1Thank Matthew d
Chiavari, Italy
Reviewed September 29, 2016

We chose this hotel for the last night before returning home and booked it because it was near Moskva Leningradskaya train station (returning from St. Petersburg). Not so near after all: 20 minute walk with no direct route (the hotel is located behind train lines of another station, Kazanskiy Boksal), so it was also difficult to find. Rooms are new,...

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Thank mikio_it
Reviewed August 17, 2016

This is definitely not a 4 star hotel. Its location is on a fairly run down road, which did not help with initial impressions; nor did the unhelpful attitude and lack of language skills of the reception staff. We were shown to our room by a staff member who spoke only a few words of English, but who insisted in...

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Thank Peter H
Firuz K, Manager at Mandarin Moscow Hotel, responded to this review

Dear Peter H! First of all, we would like to thank you for choosing our Hotel and for leaving a feedback. Your comment is very important for improving the quality of hotel services. We are really sorry that we were not able to fully meet your expectations. All your comments submitted to the management of the hotel. Please, if there...

Reviewed August 10, 2016 via mobile

We coming to this hotel for the first time i n the end of july 2016 .location is very good - very close to subway.the staff was very friendly.the beakfast was very good our room was very clean.thanks for all!

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Thank Alex S
Firuz K, Manager at Mandarin Moscow Hotel, responded to this review

Dear Alex S! First of all, we would like to thank you for choosing the Hotel Mandarin Moscow and for leaving a feedback. Your opinion is very important for us and it shows that we are improving the quality of hotel services. We are very glad that you've found a nice place in Moscow, like our Hotel and enjoyed it....

Rye, Australia
Reviewed August 1, 2016

This hotel is a rabbit warren as it is two buildings joined together - could not find room as they are not numbered sequentially and the door number was missing, kept walking around in circles. Lift does not go all the way to the top and had to drag suitcase up 2 extra flights of stairs. Smells like a nursing...

Review collected in partnership with statravel.com
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Thank sharongardam
Firuz K, Manager at Mandarin Moscow Hotel, responded to this review

Dear SharonGardam! First of all, we would like to thank you for choosing the Hotel and for leaving a feedback. Your comment is very important for improving the quality of hotel services. We are really sorry that we were not able to fully meet your expectations. All your comments submitted to the management of the hotel. Please, if there is...

Portalegre, Portugal
Reviewed July 11, 2016

The first negative impression on the Mandarin Hotel was the smell. You know those old restaurants that smell like oil? The smell reached the whole building. All the interiors are old and not that well cared. Some of the staff were quite good. Specially a nice guy at the reception who could speak English. The internet was really bad. The...

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Thank Rodrigo C
Firuz K, Manager at Mandarin Moscow Hotel, responded to this review

Dear Rodrigo C! First of all, we would like to thank you for choosing the Hotel Mandarin Moscow and for leaving a feedback. Your comment is very important for improving the quality of hotel services. We are really sorry that we were not able to fully meet your expectations. All your comments submitted to the management of the hotel. Please,...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
Food & drink at the hotel
Cafe Bellissima
Cafe Bellissima
Cuisines: Mediterranean, European, Russian
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Mandarin Hotel Moscow is conveniently located near to the Area of three stations (Leningradskiy, Yaroslavskiy, Kazanskiy) and is ideal as for businessmen and the tourists, wishing to go sightseeing capitals. ... more   less 

Additional Information about Mandarin Moscow Hotel

Address: Olkhovskaya St., 23, Moscow 105066, Russia
Location: Russia > Central Russia > Moscow
Price Range: $58 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mandarin Moscow Hotel 4*
Number of rooms: 107
Reservation Options:
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Hotel Style:
#91 Luxury Hotel in Moscow
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Questions & Answers

Here's what travelers have asked, with answers from Mandarin Moscow Hotel staff and other travelers.
1 question
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Questions? Get answers from Mandarin Moscow Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I presume top floors 8&9 have the best rooms. But no elevator. Rooms are very warm”
 of 5 bubbles jackot688, Dec 9, 2016 | Read review
“Rooms at top floors may be newer but accessibility is poor.”
 of 5 bubbles mikio_it, Sep 29, 2016 | Read review
“Book online in advance to see if you can get a better room!”
 of 5 bubbles grahamb281, May 27, 2016 | Read review
“Rooms higher than 3rd floor are ok, because of early morning trucks passing by. East and north side to my opinion most preferable.”
 of 5 bubbles heulem, May 17, 2016 | Read review
“If single upgrade to superiour”
 of 5 bubbles mmverkuijlen, Sep 21, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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