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Holiday Inn Express Moscow-Paveletskaya

Traveler (91)
Room & Suite (43)
Dining (17)

About

Location
Cleanliness
Service
Value
Modern hotel in central Moscow with an all-day cafe/bar, free Wi-Fi and breakfast included Holiday Inn Express® Moscow - Paveletskaya hotel is only 10 minutes' walk from the Paveletskaya Train Station and the AeroExpress train direct to Domodedovo International Airport, and less than 15 minutes drive from the Kremlin, making the hotel the perfect place to stay for leisure or business while in Moscow. You can host up to 30 clients in the hotel's two air-conditioned meeting rooms. Catering is available if you're set for a long day. Keep in touch with family and friends thanks to free Wi-Fi throughout the hotel. Begin your day with the included Express Start Breakfast. You can host up to 30 clients in the hotel's two air-conditioned meeting rooms. Catering is available if you're set for a long day. Keep in touch with family and friends thanks to free Wi-Fi throughout the hotel. Begin your day with the included Express Start Breakfast, offering a selection of hot and continental foo
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Property amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals

Location

Full view
74Somewhat walkable
Grade: 74 out of 100
37Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
85Reviews
134Photos
0Q+A
1Room tip
Traveler rating
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Popular mentions
I booked this hotel for a business stay in February 2019. I booked the hotel based on location, walking distance to Paveletskaya Vokzal (500 meters) and reputation of holiday inn. The front staff were excellent and room appointments very nice, although difficult to figure out
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Response from Experience822490, Управляющий at Holiday Inn Express Moscow-Paveletskaya
Responded Feb 27, 2019
Dear Bryll, greetings from Holiday Inn Express Moscow Paveletskaya Hotel! Thank you for your stay and for your honest feedback. It helps us to improve the service. We are very glad to hear that in general you feel satisfied with your stay with us. Thank you for highlighting our location and room appointments. Accept our sincere apologies for all inconveniences linked with bad wi-fi coverage. We will improve it. With regards to Booking rates, unfortunately, we want to inform you that on that platform provided price could be not the best available, because of many factors, for example, such as dynamic price policy, occupancy, events in the city. We can't guarantee that you advance paid booking will be at the same rate as the rate of the present day when you will arrive. Next time, if you will have any problems with booking via the official website, we kindly ask you to do it directly via phone. As well, we will organize extra training for our staff to teach them, how the guest service team should react in such cases and which options can we offer for our guests. We are waiting for you next time, whenever your business will lead you to Moscow. Best regards, Natalia Savchenko General manager Holiday Inn Express Moscow Paveletskaya
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We stayed in holiday inn for two and had a super time. Hotel well located staff very courteous and polite. Rooms cozy and breakfast was excellent. At reception ask for Karim. Well educated and knowledgeable. Will advise you on various things to right from gastronomy to the
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Response from Experience822490, Управляющий at Holiday Inn Express Moscow-Paveletskaya
Responded Dec 14, 2018
Dear Raul! Thank you for choosing Holiday Inn Express Moscow Paveletskaya as a place of your residence. I am delighted to learn that we were able to leave a positive and lasting impression on you. We appreciate your warm words towards our staff and breakfast. We are more than happy to hear that your experience has been very enjoyable and proud to receive such a high rank from you. We'll also do our utmost to give you a feeling of being home next time. Thank you for comment about Karim. Your valuable comments help us to see our service capability through the eyes of a guest. we will pass your words to him. We hope to serve you again whenever your travels bring you back to Moscow and provide you the nice room Best regards, Natalia Savchenko General Manager Holiday Inn Express Moscow Paveletskaya
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Recently stayed 5 nights Well appointed room Some of the best bed linen ever found in CIS countries Large bathroom but easy to flood floor as the fixed glass shower barrier not wide enough Breakfast buffet a wonderful experience Bar food ok but choice narrow On checkin a deposit
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Response from Experience822490, Управляющий at Holiday Inn Express Moscow-Paveletskaya
Responded Oct 29, 2018
Dear Richard, greetings from Holiday Inn Express Moscow Paveletskaya. We appreciate you taking the time and writing this feedback as it helps us know what we need to do to make the guest experience much better. I am happy to hear that you have enjoyed our room. breakfasts and even such details as bed linen. Please accept our sincere apologizes, that you were not satisfied with variety of dishes in our Express Bar. I have noted your comments regarding this issue, and we would like to inform you that we have forwarded your remarks to our Chef. But I want to assure you, that our Express menu fully meets brand standards. On a regular basis we provide guests with required number of starters,salads,main dishes as well as local positions. With regard to situation upon departure, we apologize for it. I have told to responsible manage and we have reviewed this problem. This seems to be not the rule but rather the exception. We will organize extra training for desk staff. I hope this incident won't affect your general impression. Hope to see you soon among our guests. Best regards, Natalia Savchenko General Manager Holiday Inn Express Moscow Paveletskaya
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Stayed here for five weeks whilst on a business trip to Moscow. Its a very new hotel some of the taxi drivers even had a job finding it. Like all hotels in Russia check in takes a long time because of all the checks, but this hotel has four desks so not as bad as some. The
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Response from Georgy K, Manager at Holiday Inn Express Moscow-Paveletskaya
Responded Sep 23, 2018
Dear guest, Thank you for taking time to write the feedback regrind your stay at Holliday Inn Express Paveletskay hotel. Your comments are very important to improve our service. We will pass your comments to the mentioned employees to award them accordingly. We will pass your notes regarding technical issues to the engineering department to fix it. Looking forward to welcoming you back. Sincerely yours, Georgy Kuzin Guest Service Manager
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This was my 2nd hotel in Moscow Quality breakfast is free for everyone Nice clean hotel Staff is also good Near to metro station so easy to walk or come from airport $13 to airport 2 stop from red Square
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Response from Georgy K, Manager at Holiday Inn Express Moscow-Paveletskaya
Responded Sep 17, 2018
Dear guest, Thank you for taking time and sharing with us your comments. We are always be glad to welcoming you back. Sincerely yours, Holliday Inn Express Paveletskaya hotel team.
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"There is not really a good view rooms"
PRICE RANGE
$50 - $127 (Based on Average Rates for a Standard Room)
LOCATION
RussiaCentral RussiaMoscow3rd Transport Ring (TTK)ZamoskvorechyeDistrict Central (TsAO)
NUMBER OF ROOMS
243
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