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City Plaza Hotel

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City Plaza Hotel
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155 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Cluj-Napoca, Romania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very comfortable accommodation, gourmet dishes, fine wines, from Romania and elsewhere. Hosts stimulates you to choose the best way to hold a festive group meeting in which every participant feel celebrated. And "m4music Cluj" helped.

Helpful?
1 Thank chiricaCLJ
Anaheim, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 25, 2016

Nice and spacious hotel with very friendly and knowledgeable staff. I was upgraded and stayed in a large room with a great panoramic view. Room was clean, modern and furnished with all necessary amenities including an espresso machine with complementary refill daily..Free Wi-Fi worked well. Bed was very comfortable. Walking distance to the center of the town, Universities and central... More 

Helpful?
2 Thank victor-7207
Zurich, Switzerland
Level Contributor
79 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed May 9, 2016 via mobile

I have stayed here several times and it is time to upgrade the rooms. Sinks where drains don't work are fairly disgusting. Breakfast buffet is ok and staff friendliness is compensating for poor quality. Looking forward to the face listing.

Helpful?
1 Thank Mathias S
Brussels, Belgium
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 5, 2016 via mobile

This is a very nice hotel in Cluj. But not the only one! For the kind of tariffs it has nowadays one would expect to get a bit more than just a hotel with a very good service! The rooms are spacious and very clean! Fully fitted bathrooms and a nice view over the city from certain floors ! The... More 

Helpful?
1 Thank hcalin
Leicester, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 5, 2016

Located near the historical centre of Cluj, this boutique hotel is 4star luxury with rooms and bathrooms which are better than most 4star hotels I've visited. The swimming pool has amazing views of the city landscape with the hills in the distance. It is a quiet hotel with everything except good service. Receptionists don't look up or make eye contact... More 

Helpful?
1 Thank jaylo909
Constanta, Romania
Level Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 27, 2016

Clean room, silence with all amenities, variate breakfast and tasteful, professional staff and in the middle of Cluj. Definitely I'll stay here again. there is a spa center. some rooms have an interesting view

Helpful?
1 Thank valericac
Dafina S, Marketing Manager at City Plaza Hotel, responded to this review

Dear CITY Plaza Guest, I would like to take this opportunity to thank you for your time taken to post your review about our hotel on TripAdvisor.com website and for the hight score that you have awarded us with. I was delighted to read that you had a wonderful stay at CITY Plaza Hotel and you were satisfied by you... More 

Deva, Romania
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 8, 2016

the hotel has no room service on Saturday night...but is ok . the indoor pool have a very nice view ,i loved this. if you go there you get your room on a higher floor , Cluj-Napoca is wonderful at night

Helpful?
1 Thank Corina C
Dafina S, Marketing Manager at City Plaza Hotel, responded to this review

Dear CITY Plaza Guest, I was delighted to read that you had a wonderful stay at CITY Plaza Hotel and was equally pleased to hear that you was satisfied by our panoramic swimming pool. I will share with all my colleagues your positive comments and I sincerely hope we will have another opportunity to welcome you back. Best Regards, Dafina... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 20, 2016 via mobile

to be honest I was expecting more from a 5 star hotel... probably they have achieved the requirements on paper... though as a client does not feel like 5* hotel. poor breakfast, bad quality tv system and channels, small lobby... good sides: very helpful and friendly staff, clean, at the center

Helpful?
2 Thank yhycyhn
Dafina S, Marketing Manager at City Plaza Hotel, responded to this review

Dear Guest, I would like to thank you for your time and effort to put your findings about CITY Plaza Hotel, Cluj-Napoca on TripAdvisor.com website. It is great to hear that our staffs were helpful and friendly. We value greatly such encouraging and complimentary comments, which allow us to focus on the important issues of guest service and personal attention.... More 

Oradea, Romania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 10, 2016 via mobile

I enjoyed my stay in this hotel.Wonderful staff at the reception but also in the restaurant.The room was big and very clean.The hotel is situated very close to the city centre but not in a noisy area.The food was also good.All summed up,very nice hotel and good service.

Helpful?
1 Thank PatriciaPopa
Dafina S, Marketing Manager at City Plaza Hotel, responded to this review

Dear Mrs. Patricia Popa, I was delighted to read that you had a wonderful stay at the CITY Plaza Hotel and was equally pleased to hear that the staff exceeded your expectations. The training of our team members plays an important role in our company, therefore it is very satisfying to read that they contribute successfully to your well being... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed February 4, 2016 via mobile

There were some pieces of bread in the elevator (see pic.), the room was dirty and smelled really bad. The curtain in the bathroom was dirty (see pic) and smelled of swet. The forniture in the room were old, damaged and dirty (see pic) The breakfast is nothing special the place is really sad in general. Just the spa is... More 

Helpful?
1 Thank Filippo M
Dafina S, Marketing Manager at City Plaza Hotel, responded to this review

Dear CITY Plaza Hotel Guest, Thank you for your time taken to post your review about our hotel on the Tripadvisor.com website. We appreciate your honest opinion about your stay at CITY Plaza Hotel and we have noted all your remarks. We regret that your experience was not as you expected. Thank you once again for your feedback; it will... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Spa
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
Official Description (provided by the hotel)
CITY Plaza Hotel is a 2014 Travellers' Choice winner! Welcome to CITY Plaza, a hotel located in the heart of the city center, but still in a surprisingly quiet area. Near Central Park and Cluj-Napoca City Hall, the hotel is situated within walking distance to public institutions, universities, medical or financial centers but also close to touristic attractions, restaurants and terraces. The hotel has been designed from a guest-oriented perspective, considering the benefits of choosing our location: comfort, efficiency, possibility to select from a wide range of services and attention to details.Our hotel awaits you with 85 rooms situated on five levels, each type of room having an authentic and distinctive design and specific facilities, intended to make your stay as enjoyable as possible, a conference center with 3 halls having a total capacity of 418 seats, two restaurants with specific cuisine, and a SPA center dedicated entirely to relaxation!The key features of our services is the permanent attention to our guests expectations, availability, a proactive attitude, and a continuous adjustment to our guests needs.We are welcoming you at CITY Plaza! ... more   less 

Additional Information about City Plaza Hotel

Address: 9-13 Sindicatelor Street, Cluj-Napoca 400029, Romania
Location: Romania > Transylvania > Northwest Romania > Cluj County > Cluj-Napoca
Price Range: $97 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — City Plaza Hotel 5*
Number of rooms: 85
Reservation Options:
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Also Known As:
City Plaza Hotel Cluj County/Cluj-Napoca, Romania
Hotel Style:
#3 Business Hotel in Cluj-Napoca
#5 Luxury Hotel in Cluj-Napoca
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