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Grand Hotel Napoca

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Grand Hotel Napoca
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122 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Cluj-Napoca, Romania
Level Contributor
78 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an old hotel, with some new extensions. The interior finishes have been changed and look much better, although you get the feeling that the trash has been hidden under the carpet. It is a decent place, although I do not recommend it.

Helpful?
Thank George F
Manuela I, Marketing and Communication Manager at Grand Hotel Napoca, responded to this review

Dear George F. MAny thanks for taking your time to review our Hotel. We regret to learn that we did not reach your expectations. We are grateful for sharing your concerns with us and we hope to welcome you back for a much better stay next time. Best regards, Manuela I. Marketing and Communication Manager More 

Perth, Australia
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights. Even though the hotel is quite old, it still has the grandeur from years ago. Our room was big and very clean. The view of the river and mountains was magnificent. There was a martial arts competition at the stadium so the hotel was very busy. The staff were wonderful, especially a gentleman from... More 

Helpful?
Thank Cristi862
Nelu D, Marketing and Communications Manager at Grand Hotel Napoca, responded to this review

Dear Cristi862, Thank you for your feedback and for taking time to tell us about your positive experience. We are delighted to read that you enjoyed overall your stay and we appreciate you taking note of our convenient location. We are looking forward to having you stay with us again next time you visit the area! Warm regards, Manuela I.... More 

Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Rooms and hotel in general are ok Lack of some services like a proper bar in the evening. True that compared to other 4* hotels in Cluj is a bit cheaper. You can have a decent international breakfast in the morning Tips for you. When you ask the taxi to get you there, specify Napoca. If you just say grand... More 

Helpful?
Thank Aldo P
Nelu D, Marketing and Communication Manager at Grand Hotel Napoca, responded to this review

Dear Aldo P, We appreciate you taking your time to share your valuable feedback via TripAdvisor.com. I'm glad to learn that you had a pleasant stay with us overall. Me and my team are looking forward to your next stay. Warm Regards, Manuela I. Marketing and Communication Manager More 

Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Visited Cluj for the untold festival. From the hotel to the festival walking takes 2 minutes. Good price, considering only booking the hotel 2 weeks before the festival. Big room, big parking space, central location, great breakfast.

Helpful?
Thank Adi W
Nelu D, Marketing and Communication Manager at Grand Hotel Napoca, responded to this review

Dear Adi W, Thank you very much for choosing to stay with us! We love receiving such lovely feedback about our hotel , as well as our convenient location. We hope that you will visit us again next year during Untold. Best regards, Manuela I. Marketing and Communication Manager More 

Christchurch, New Zealand
Level Contributor
75 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Although quite close walking distance (or tram journey) to town through a park, the hotel is very basic. No tissues in the room, only 1 soap, only shampoo (no conditioner). Dark corridors to the rooms. Basic meal and they would not serve coffee after evening meal - have to go to the bar. Coffee facilities there but we were told... More 

Helpful?
Thank JohnnyUK7
Manuela I, Marketing and Communication Manager at Grand Hotel Napoca, responded to this review

Dear JohnnyUK7, I regret to hear that the condition of the hotel&our service level didn't meet with your expectations. I'll share your feedback with the team here and rest assured , we'll take your comments on board and where possible, look to make improvements. I do hope we get a chance to host you again in the future for a... More 

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Milan, Italy
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

the location is very good, right in front of the main park and stadium, and a walk away from the city center. Rooms are comfortable and averagely spacious, and service is nice. a smooth check in and check out. at the front desk they're very nice and helpful. I haven't tried the food, and they state there's a gym which... More 

Helpful?
Thank Al_Katta
Nelu D, Marketing and Communication Manager at Grand Hotel Napoca, responded to this review

Dear Al_Katta, We're glad that we could have you stay with us while you were here for Untold Festival. It's great to hear your feedback about our hotel. Thanks for recommending us, and we hope to see you again in the future! Regards and best wishes, Manuela I. Marketing and Communication Manager More 

1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

Excellent location for any type of event. Confortable rooms excellent view. Good food, goog service, kind people. Spectacular view from the balcony. 20 min walk to city center, near the central park. I strongly recommand it for family vacation or weekend.

Helpful?
Thank Oana P
Nelu D, Marketing and Communication Manager at Grand Hotel Napoca, responded to this review

Dear Oana P, Thank you so much for your wonderful review and your comment on TripAdvisor. We are delighted to know that you've enjoyed your overall stay with us. We certainly look forward to welcome you back in Grand Hotel Napoca when your travels bring you back in Cluj-Napoca. With kind regards, Manuela I. Marketing and Communication Manager More 

Bucharest, Romania
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 22, 2016 via mobile

All was just PERFECT: the rooms (big, new furniture, clean, beautiful view), the breakfast, the staff, the prices and the location. I have nothing bad to say about it. If you go to Cluj, this is the place to stay in!

Helpful?
Thank ilinca-stefanescu
Nelu D, Marketing and Communication Manager at Grand Hotel Napoca, responded to this review

Dear ilinca-stefanescu, Thank you for your feedback on the TripAdvisor on your recent stay at our hotel. Your feedback encourage us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service. We... More 

Fairfax, Virginia
Level Contributor
60 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 22, 2016

Really enjoyed staying at the Grand Hotel Napoca in what the natives call "Cluge" Napoca. It is a nice location near the center of town and the river. I especially enjoyed being close to a city park to walk around in.The room was clean and roomy and the food in the restaurant was great with a very attentive wait staff.... More 

Helpful?
Thank Jimjeb
Nelu D, Marketing and Communication Manager at Grand Hotel Napoca, responded to this review

Dear Jimjeb, Thank you very much for taking time to share your feedback with us through TripAdvisor. I am happy to hear that you liked the food, the rooms & the service. We look forward to welcome you back and assure you our best services at all times. Kind regards, Manuela I. Marketing and Communication Manager More 

Romania
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 17, 2016 via mobile

We loved staying in this hotel. Very clean, very nice, recently refurbished, the breakfast was bountiful. It is located close to the old downtown and it is a good accommodation to discover the beauty of Cluj. Congrats to the administration for such a lovely place!

Helpful?
Thank Corina I
Manuela I, Marketing and Communication Manager at Grand Hotel Napoca, responded to this review

Dear Corina I, Thank you so much for your review. We're thrilled to read that you had such a lovely stay with us. At the end of the day, that's what we are here for. We always give our best to make sure our guests have an excellent experience. We hope to see you again soon. Sincerely, Manuela I. Marketing... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Grand Hotel Napoca 4* is located in the heart of Cluj-Napoca. It takes only 4 minutes to the city center, 2-5 minutes to the football stadiums, 20 minutes to the airport. The New Grand Hotel Napoca was entirely renovated in 2010. Today it is the biggest Conference Center in Transylvania, offering 4000 seats. It can accommodate 320 guests in single, double rooms & suites. It offers free private parking & free wi-fi. ... more   less 

Additional Information about Grand Hotel Napoca

Address: Strada Goga Octavian no 1, Cluj-Napoca 400698, Romania
Location: Romania > Transylvania > Northwest Romania > Cluj County > Cluj-Napoca
Price Range: $51 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Napoca 4*
Number of rooms: 160
Reservation Options:
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Also Known As:
Grand Hotel Napoca Cluj County/Cluj-Napoca, Romania
Hotel Style:
#8 Luxury Hotel in Cluj-Napoca
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