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Grand Hotel Napoca

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Traveler (158)
Room & Suite (86)
Dining (3)
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Overview
  • Excellent16%
  • Very good45%
  • Average27%
  • Poor8%
  • Terrible4%
Travelers talk about
“central park”(11 reviews)
“nice view”(11 reviews)
“basic english”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (229)
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160 results
Traveler rating
29
63
43
16
9
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Time of year
LanguageEnglish
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29
63
43
16
9
Show reviews that mention
All reviewscentral parknice viewbasic englishexit signsports hallbreakfast choicesfantastic locationbusiness tripthe upper floorstown centrenegative sidestayed here for one nighthotel restaurantfirst floormin walkspacious roomyoung people
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1 - 5 of 160 reviews
Reviewed 2 days ago

We did not have long in Cluj, just overnight between a flight arrival and a tour departure. The hotel is pleasant but needs a makeover as it reflect Romania's past history rather than its present condition.

Thank Tarabuses
Response from Manuela I, Marketing and Communication Manager at Grand Hotel NapocaResponded today

Dear Tarabuses, Many thanks for taking your time to review our Hotel. We regret to learn that we did not reach your expectations. We look forward to welcome you back and assure you our best services at all times. Warm regards, Manuela I.

Reviewed 4 days ago via mobile

Nice surroundings, nice rooms, decent food. The Spa is under construcții, but the hotel is ok. Near the river Someș and the Cluj Arena, near the centre, is a place to be consider when you came in Cluj Napoca.

Thank que_cod
Response from Manuela I, Marketing and Communication Manager at Grand Hotel NapocaResponded today

Dear que_cod, Thank you for your feedback and for taking time to tell us about your positive experience. Me and my team look forward to making your next stay another Napoca experience. Regards and best wishes, Manuela I.

Reviewed 2 weeks ago via mobile

The second time after Nov 2017 that I stayed at the Grand Hotel Napoca. The location to the Central Park and to the historic center of Cluj-Napoca are the best I can say about this hotel that in my opinion should be rated 2* rather...More

Thank UliJanOgau
Response from Manuela I, Marketing and Communication Manager at Grand Hotel NapocaResponded 1 week ago

Dear UliJanOgau Thank you for your feedback on the Trip Advisor on your recent stay at our hotel. I have noted the issues you have highlighted with concern and as a part of our strong commitment on continuous improvement and philosophy of guest delight, will...More

Reviewed 2 weeks ago via mobile

The hotel is literary in the middle of everything yet sounds remote. It is highly spacious, clean, and with a superb view over a part of the city and river. The food is not really good but all the good places to eat and drink...More

Thank sohaf856
Reviewed May 4, 2018 via mobile

we stayed here for one night at very last minute. we arrived just before 10.00 pm and the check-in could not have been smoother. we went to the restaurant just after 10.00 pm expecting to be told that we were too late. But No, we...More

Thank Anke N
Response from Manuela I, Marketing and Communication Manager at Grand Hotel NapocaResponded May 9, 2018

Dear Anke N, Thank you so much for your wonderful review and your comment on TripAdvisor. We are delighted to know that you've enjoyed your overall stay with us. We certainly look forward to welcome you back in Grand Hotel Napoca, when your travels bring...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room Service
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
$70 - $90 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Cluj-Napoca
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$70 - $90 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Cluj-Napoca
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (158)
Room & Suite (86)
Dining (3)
Questions & Answers
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סימונה ל
March 30, 2018|
Answer
Response from Ulysses336 | Reviewed this property |
an economy double room for 2 pax is 56€ and the same room for single use is 51 €
1
Vote
Amy_M798
July 17, 2017|
AnswerShow all 3 answers
Response from Ramutza A | Reviewed this property |
Hi! There was no iron in the room I stayed in. Maybe you can request one from the reception.
2
Votes
Room Tips
"double for a single user"
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"The rooms on the upper floors facing Cluj Arena have beautiful views, and also a little bit quieter."
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"All rooms are excellent."
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"As high as possible, nice view"
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