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Poiana Baciului 1000, Cluj-Napoca 407055 Romania
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Traveler (202)
Dining (26)
Bathroom (10)
Ukrainian Flag
This hotel is offering accommodations to those displaced by the war in Ukraine
Contact the hotel directly for more details and availability.

About

#20 of 112 B&Bs / Inns in Cluj-Napoca
Location
4.3
Cleanliness
4.1
Service
3.6
Value
3.8
SunGarden Resort is situated in the middle of a forest at about ten km from thecenter of Cluj-Napoca and less than four km from Baciu. It features a widerange of facilities, both indoor and outdoor. The characteristic of individuality is given by the rooms of the resort, ablend of classic distinction and good taste with elements inspired by ancientand elegant bourgeois. Each rooms comes equipped with air conditioning, minibar, satellite tv, telephone,deposit box. There are also rooms with balconies with views of the garden. The SunGarden Restaurant, elegant and discreet, is ideal for an excellentlunch, a romantic dinner or a special event, in an intimate and relaxedatmosphere. The guests of SunGarden Resort can enjoy a pleasant day in our spa center oroutside doing all sorts of activities ( tennis, football, jogging, bike rides,fishing).Hotel: 32 rooms
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Golf course
Tennis court
Business Center with Internet Access
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Conference facilities
Meeting rooms
Spa
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
142Reviews2Q+A23Room tips
Traveler rating
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georgegca wrote a review Nov 2022
London, United Kingdom4 contributions1 helpful vote
The SPA is open to anyone outside the hotel. Because of this, the hotel's clients do not always have a place at the SPA, even if they have paid for the room with the SPA included. There is no seat limit for the SPA. The hotel's customers, if they still pay for the SPA, should have a guaranteed place at the SPA, and only if there are free places should those from outside the hotel enter. I recommend other alternatives for SPA.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ionut C wrote a review Feb 2022
92 contributions17 helpful votes
It was for second time when I visit this resort hopping that I will have the same experience as I have had previously . Moreover I took with me some friends ,so the expectations were higher . Unfortunately , the things happened differently . First : the hotel is under restoration and the level of noise was amplified by the workers with drill machines . Second: accommodation in another building without elevator brings a lot of discomfort .Third : in SPA area they allow to enter more customers than number of seats which increase discomfort so we cannot talk about relax ! Before you enter look in the parking if you don’t want to pay for nothing !
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Date of stay: February 2022Trip type: Traveled with friends
Room Tip: Price ————— service level In the sky 1
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Anca wrote a review Jan 2022
1 contribution
The space and ameneties are good, you can actually enjoy yourself and relax. I was really dissapointed because they were letting in way too many people, some of them didn't have a chair to leave a towel or some belongins. This created great discomfort because these people were forced to use some of the ameneties provided by the spa for all guests. This is on top of them not respecting COVID-19 related regulations (not checking for a green pass and going over the max capacity). I would not recommend this until they fix their capacity issues and they start treating guests with respect.
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Date of stay: December 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alfred S wrote a review Dec 2021
Vienna, Austria1 contribution1 helpful vote
I made a reservation three weeks in advance for 9 persons. In the late evening before the reservation I received a call that price for our reservation was raised by 30%. We tried to find an alternative, which was on this short notice impossible. I find this approach exploiting and disappointing.
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Date of stay: December 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Armin G wrote a review Oct 2021
Cluj-Napoca, Romania1 contribution
We arrived at around 12 pm and when buying the ticket we we're not informed that there is a problem with the pool heating and indoor heating installation. The temperature of the indoor pools was about 23-24 degrees (a technician from Sun Garden informed us after asking him) and the temperature should be 27-31 degrees according to their boards. The air temperature inside was so cold that we could feel the cold air in the saunas. This being said we informed the reception about the problem, their reply was "we informed the boiler technician but it's Saturday and we don't have an estimate for the problem". After waiting for 2h for the problem to be fixed we decided to leave and ask for a refund, but of course this being a Romanian spa they had Romanian 0 customer care and told us that there was no refund and that this is life. We asked to fill a official complaint and were given a blank A4 where we wrote the complain (they are probably laughing with their managers while reading our complain and making fun of us). Oh and yes the next day I had a small cold because of their cold spa conditions. I'll never return to Sun Garden because of this experience - I've lost 240 lei (two people entry fee), got a cold and got reminded that this is another Romanian company with a classic non existing customer care attitude. Until they fix their attitude and start really caring for their customers it's better just to go elsewhere or go in Hungary for a spa (cheaper, better customer care, better food and overall better experience).
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Date of stay: October 2021
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Vasile D wrote a review Aug 2021
Cluj-Napoca, Romania14 contributions
We spent a day with our families at the external pool, 4 adults and 3 kids. Pros: The reservation process works smoothly and all the personnel were very helpful and kind, from receptionists to bartenders of chefs The place has a maximum capacity in line with the number of sits available at the pool The location is very nice Cons: The water was very cold and most of the people could stay in the pool, even more cold for kids. The temperature should be controlled as 28, 29 degrees as usual. The pool was not clean, you could feel how slippery was at the bottom of the pool as it was no cleaned and the pool started to get green on the bottom The surroundings of the area was not clean either, the grass was not cut, the vegetation was not properly maintain. You easily get dirty on your feet around the pool. There are not enough places to protect from sun during mid day. Such a place should have umbrellas for each sit to use it in case you want. This gets very uncomfortable if you want to spend the hole day there The entrance price is very expensive compared with the services you get
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Date of stay: August 2021Trip type: Traveled with family
Room Tip: Make sure you take some umbrellas to protect you from sun or reserve the place which gives you that
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lorand Minyo wrote a review Mar 2020
Cluj-Napoca, Romania14 contributions2 helpful votes
Whenever I travel to a 5 star resort I expect it to adhere to a minimum set of standards — SunGarden Golf & Spa Resort however does not. The room we stayed in was decent in size, with a medium sized bed that was quite uncomfortable, as it was incredibly soft. As this was in early March, the temperature outside was quite low, so we had to turn on the heating, which was a bad idea, since the HVAC system did not appeared to have been cleaned for quite a while, since there was a slightly intoxicating, damp smell coming out of the unit. Hence, we had to open the windows during the night. The medium sized bathroom is quite dated and completely unworthy of a 5* hotel. Both the water and the ventilation had a similar damp smell, which was quite annoying. The water pressure in the shower was incredibly low and setting a decent water temperature turned out to be quite a challenge, since even moving the single knob 1mm would turn the water either ice cold or insanely hot. A significant part of the shower was yellowed out, as if it were either burned or in the past there was a leakage that wasn't fixed in due time. Toilet evacuation was also a bit unsanitary. Bed lined were also sub-standard, we well as the bathrobes, that were not only old, but also stained. Doors in the room still had a generous amount of paint on them since the room was repainted, however considering the scratches on the walls I deduct this was not done recently. Room was also not vacuumed in the 2 days we were the guests of the hotel — which is quite unsanitary. The SPA is well proportioned, however dated as well. In some parts of the main pool tiles were missing and the water evacuation system looked like it wasn't cleaned in a while. The "premium access" section of the SPA, called Amedeea Paradise, is a worthy update if you're there just for the day. However, it's a 25 RON upgrade of you're an external guest and 50 RON upgrade if you're a hotel guest as well. That section is also a bit dated and the cave is quite a health hazard, seeing as it's dimly lit and full of rocks — with a bit of careful navigation, this will not be an issue. Amedeea Paradise is a quiet zone with a few managed saunas of various types — however the staff did not enforce any rule, hence it was almost impossible to relax due to excessive laughs and conversations, guests coming in without towels or showering and worse, throwing THEIR OWN substances on the heated rocks and salts in the saunas, with complete disregards to possible allergies of other guests! A nice surprise was the restaurant and its staff — the food was quite good and the staff quite knowledgeable and friendly, as opposed to the hotel staff that was either too bored or untrained to properly handle guests and their questions — it really shows that SunGarden is not part of a chain that would have set some standards when it comes to human-to-human interaction. The breakfast was decent, however NONE of the foods or beverages were labeled, making it impossible for any guest to seek out possible allergens and this is a huge liability for the hotel. I even played a quick game of "guess the juice" in one of the mornings, as it was impossible to tell what one of the juices were, even after tasting it. Overall the location is very nice and the restaurant is well worth it, however the resorts needs to go a long way to earn the 5 stars it boasts. Hence, I'm giving it a 2 star rating and I shall update my rating and review if and when the conditions will change.
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Date of stay: March 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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MihaelaR wrote a review Jan 2020
Cluj-Napoca, Romania122 contributions44 helpful votes
+1
I have started to go on regulary basis to the spa within this hotel; I am very pleased of the services there, the personnel is nice and do not disturb you all the time, are discret and kind; very good food in the small restaurant part of the spa, healthy and tasty; I love this place, especially for many types of sauna and the beds with straw mattress
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Date of stay: January 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Catalina V wrote a review Nov 2019
1 contribution
The room was almost clean, but during our stay we didn't had hot water (bathroom). Breakfast was good and rich. The spa was great - clean pool, drinks and food ok, nice view from hotel room and spa. Staff ok.
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Date of stay: November 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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savu_toma wrote a review Nov 2019
Oradea, Romania17 contributions5 helpful votes
We loved everything at this hotel, the rooms are nice and very clean, the wellness area is perfect, breakfast with good variety and quality, restaurant with tasty food, many activities available, including a very professioal golf course and last but not least the nature surrounding the hotel which is amazing and perfect for a walk. The staff was realy helpfull and helped us with a little problem regarding the room we booked. Hope we can make it back!
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Date of stay: October 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$125 - $143 (Based on Average Rates for a Standard Room)
LOCATION
RomaniaTransylvaniaNorthwest RomaniaCluj CountyCluj-Napoca
NUMBER OF ROOMS
32
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SUNGARDEN RESORT - Updated 2022 Prices & Hotel Reviews (Cluj County/Cluj-Napoca, Romania)

Frequently Asked Questions about SunGarden Resort
Which popular attractions are close to SunGarden Resort?
Nearby attractions include Cetățuia Hill (Dealul Cetățuia) (4.9 miles), Sinagoga Neologa (3.6 miles), and Parcul Etnografic Naţional “Romulus Vuia” (4.4 miles).
What are some of the property amenities at SunGarden Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at SunGarden Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at SunGarden Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at SunGarden Resort?
Yes, free parking is available to guests.
What are some restaurants close to SunGarden Resort?
Conveniently located restaurants include Fragment, Cut & Crust, and Fair Play.
Are there opportunities to exercise at SunGarden Resort?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does SunGarden Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Are there any historical sites close to SunGarden Resort?
Many travelers enjoy visiting Teatrul Național Lucian Blaga (6.1 miles) and Roman Site (5.7 miles).
Is SunGarden Resort accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.