Balvanyos Resort

Balvanyos Resort

Balvanyos Spa
Traveler (410)
Dining (131)
Balvanyos Spa
Room & Suite (125)

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Avg. $191 /night, 2/13 - 2/14
$219
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$205
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$190
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About

#1 of 1 hotels in Balvanyos
Location
4.4
Rooms
3.8
Value
3.3
Cleanliness
4.2
Service
3.7
Sleep Quality
4.0

Balvanyos Resort is located in the heart of Romania, on foothills of Carpathian Mountains within a privileged protected natural area, offering a unique view of the surrounding mountains. The Resort offers the ideal conditions for an unforgettable escape from the hectic urban life, every season for both individuals and families as well as for groups and corporate clients.

The Resort encompasses two 4-star hotel: Grand Hotel Balvanyos**** and Peakture Hotel Balvanyos****, the unique wellness center - Grand Santerra Spa, Balvanyos Adventure Park, and 4 restaurants each with different specialty.

Balvanyos Resort offers 170 individually designed rooms, with high standard facilities offering comfort, relaxation and unforgettable experiences while savoring the breathtaking views.

Grand Santerra Spa is an oasis of tranquility offering complete experiences with 2 different Spas - a Spa for Adults Only and one dedicated to families with children.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Archery
Badminton
Children Activities (Kid / Family Friendly)
Electric vehicle charging station
Wifi
Fitness / spa locker rooms
Personal trainer
Sauna
Hot tub
Pool with view
Indoor pool
Outdoor pool
Heated pool
Saltwater pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Wine / champagne
Rooftop bar
Bicycle rental
Hiking
Bicycle tours
Billiards
Walking tours
Kids pool
Highchairs available
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hot spring bath
Massage
Open-air bath
Steam room
Baggage storage
Concierge
Non-smoking hotel
ATM on site
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Bathrobes
Air conditioning
Room service
Safe
Minibar
Refrigerator
Cable / satellite TV
Complimentary toiletries
Flatscreen TV
Hair dryer
Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Modern
Family
Languages Spoken
English, Hungarian, Romanian

Location

Km 23 Dn 11C, Balvanyos 525400 Romania
Getting there
Brașov-Ghimbav International Airport
35.2 mi
See all flights
Napoca Airport
Traveler rating
  • 86
  • 76
  • 37
  • 24
  • 31
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Detailed Reviews
basil12 wrote a review Aug 2024
iasi
3.0 of 5 bubbles
The big plus of this hotel is the location, gif and comfortable rooms in the new side af the hotel- Peakture.
The services are quite average, but as usual, when there is sufficiency at the managerial level, on the principle of "that's how it goes", things will not move in the right direction, that is, towards delivering quality services at the level the price paid.
For example, in the hotel restaurant, Peakture side, at the breakfast area, there is no toaster! Asking why they don't have something like that, the answer was disarming: there is not any demanding from the people!
Some of the restaurant staff behave a bit like in a social canteen, they argue with you if you took a glass intended for tea and used it to drink juice!
On the other hand, the pizza served is vers good. For the rest, breakfast, at an average level, of a guesthouse 2-3 star.
The spa area is ok, in the adult area, a jacuzzi was non-functional, covered with a tarp, quite clean.
The organization of the area is worse, for example, they did the maintenance of the children's area on a Wednesday, and all children and parents were directed that day, until 2:00 p.m., to the adult area, the place that became at one point unbearable.
The Secuian sauna is very good, the small "shows" from 19.00 being very appreciated (Laszlo very good) especially on the chosen music (AC/DC).

In conclusion, a very nice place, with a lot of potential, overshadowed by services that do not match the asking price and the level of hotel (4*).
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Date of stay: August 2024
2.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dr Julian L wrote a review May 2022
Haifa District, Israel
3.0 of 5 bubbles
We spend 3 days at the hotel.
The superior room was quite nice, but not clean enough. The cleaning lady was really not cleaning the room , bathroom and balcony! In the bathroom she just changed the towels and put toiletries, not cleaning the shower area! We left the empty shampoo bottles on the shelf in the shower in 3 days never removed them and the shelf was not cleaned.. We left the shower head on the shower tap on purpose to see if she puts it on the shower rod and clean the tap, she did not moved it so she did not clean the tap or the floor of the shower! It looks like she has to clean all rooms on the floor-30 rooms I think! It is too much for 1 cleaning lady!
The hotel manager should put some more cleaning staff!
There was no water pressure and not really hot water! You have to wait a few minutes until the warm(not hot) water arrives! Not acceptable!
The SPA treatments and medical treatments at a very high level, an SPA receptionists did their utmost to fit the treatments to my schedule including a very early physiotherapy treatment at 07.30 when normally they start at 09.00. Very appreciated!
SPA facilities are very good.
Breakfast was good
The food and service at the Gastrolab restaurant is very good and at the Forest restaurant too.
The safe deposit box in the room was not fixed to the wall or cabinet.
A technician came over after our complain and fixed it with a bolt to the cabinet shelf!
No bell boy!
The excursions guide Rares was very kind and attentive.
Overall I would come back but they need some improvements to give a fair value for the money!
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Date of stay: May 2022
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emanuel C wrote a review Jan 2023
Timisoara, Romania
4.0 of 5 bubbles
Great experience!
We loved the Spa area and the Spa treatments (some of the best we’ve had).
Breakfast is nice, the view from the restaurant in the morning is awsome.
The restaurant/ bar at the resort entrance (not the one in the hotel) was just great for us, food was good, atmosphere was nice, and the fresh bread in the evening was a treat.
Room ok, bed 8/10.
I think customer service at check in and check out can be improoved. Also they can give more attention to parking places and alleys during winter an clean them /dry them better.
I must say that the overall stay is a little bit pricy, but I think it’s well deserved.
Good food, good wine, great spa treatments, nice rooms, great experience.
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Date of stay: March 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diana C wrote a review Sep 2023
1.0 of 5 bubbles
I've been there 27-29.08.2023
Their biggest issue is that the facilities areas like SPA and restaurants are way too small compared with the number of rooms overall in the hotel. And this is a real issue, especially when the hotel is fully booked because it makes the experience in the hotel anything but relaxing.
On top of the fully booked situation they also allow people from outside the hotel to access the SPA. As you can imagine this creates an irritating experience.
They were short staff as well, meaning that we waited 45 minutes to 1 hour to get our food in the restaurant.
1st night the AC was not working, and nobody came to fix it even if I asked reception 2-3 times; they said they will send someone, but nobody came. We had to make a booking for breakfast and literally every chair was taken, long lines to pick up food as well … uncomfortable again.
The Internet was not working.
A terrible smell was coming from the bathroom.
In respect with the SPA all I can say is that it was the main reason I went there, and I ‘resisted’ the crowds there for maximum 1 hour in the first day and gave up the idea of getting back in there as there was no sunbed, chair, towels, space in saunas, pool etc.
Since I have a 15-year background working in the tourism industry I thought I should share the feedback with the hotel manager. So that’s what I’ve done, and she mostly looked for excuses and said that there are days when the spa is empty because the guests are going to visit the surroundings and days when the SPA is full so she cannot control these things. I suggested that a discount should apply to our bill since it was a very unpleasant experience and she give a 10% discount to our 500 euros total bill so we made a 50 euros saving and spent 450 euros to support the growing business of Balvanyos Resorts…
I definitely have better things to do in my life than giving bad reviews to hotels but I honestly feel like I had to do it for this one so they maybe work on improving the service and those interested to go there know what to expect.
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Date of stay: August 2023
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul Giorgiu wrote a review Sep 2022
Alba Iulia, Romania
+1
2.0 of 5 bubbles
Pros: The hotel is located in a dream location. The landscapes are beautiful, the mountain air is clean, everything is green around. The staff is very kind and helpful. The rooms are spacious, nicely furnished and clean. As for the food, I recommend the vegetable tempura.

Cons: Despite the beautiful scenery, outdoor walks outside the hotel area are risky due to the multitude of bears in the area. The sunbeds in the area of the indoor pools are permanently occupied, tourists leave their towels and go to their rooms, the staff does not release the sunbeds. There is no cleaning staff in the pool area, so there is quite a lot of dust and dirt, especially in the outdoor pool area. The water in the jacuzzis is miserable, and the outdoor pool has greenish deposits all around. As for the food, while it is tasty, it is unreasonably expensive and the menu is not very varied.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
a O wrote a review Nov 2024
constantza, romania
1.0 of 5 bubbles
I'm really bummed out. The place is basically a construction zone, total chaos everywhere. We booked the whole spa, but the changing rooms are just in the kids' area, and everyone—men, women, and kids—has to share with zero privacy. No one tells you where anything is, and it feels like you don't even matter to the staff. To get to the adult area with the sauna, you have to go down a cold, drafty staircase. They're doing repairs while customers are trying to relax, with workers in dirty clothes everywhere. We couldn't even use most of the sauna because they were swapping out equipment, and then an employee barged in and doused everything with water, making the steam so thick that everyone had to leave. I tried to say something about how messed up that was, but they totally ignored me. It's such a shame because this place used to be amazing. Overall, it was just way too much and really disappointing!
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Date of stay: November 2024
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luccas wrote a review Jan 2022
1.0 of 5 bubbles
First of all, such ashame for those money and time that was invested in this place.
The area it is really beautiful but there is a problem of management.
The food very poor quality, the services overall are very poor, starts from reception to front and back house.
We been few years ago and i remember very good that the prices were very high, that the staff most of them they dont speak romanian and they dont come from Hospitality, just local people who needs a job, no matter what and this thing says lots of things about this place.
Dont even try to tell me that you are suffering having short staff because we know the reasons why you dont have good and enough staff, one of the reason being the salary.
Anyway, i remember that the maids came in my room, i was naked and i shoot at them to stop there and not to come inside, of course that didnt stopped and the only thing that she told me was " i need to clean the room!" With me and with my partner being naked! Imagine that!
We booked treatment at their spa, after i check out i had the surprise to see that i was charged more for services that i didnt asked,for a package that i didnt asked.
The whole place is a mess.
The staff are overworked, very high price for you get .
The area really beautiful, the spa beautiful but was much better to have a different area and pool for kids, can be very noisy and destroyed hollidays.
Really such ashame, the place in self has potential, beautiful views, spa is a plus.
Never again.
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Date of stay: February 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
teresioan i wrote a review Jan 2024
1.0 of 5 bubbles
I do not recomand this hotel, spa facility is over crowded, we had a trip with 4 family with children and no sunbed availiable, dry sauna outside not taken care of, water in the pool is cold and staff is very rude.
I asked for a manager wich was not even bothered to listen not speaking about taking any measures.
I do not recomand this hotel.
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Date of stay: January 2024
2.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Traveled with family
Room Tip: Do not chose this hotel if you are looking for a relaxed weekend with yiur familly
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
octavian wrote a review Jan 2025
Cluj-Napoca, Romania
1.0 of 5 bubbles
We went for a couple of nights.
We we arrived we found out that our initial cabin had pipes issues due to the cold, so we got another cabin (without the view we payed for).
The second accomodation was uglier and always cold (the thermostat was fixed only to nights, while the heating took more than 6 hours).
We got a discount so we let that pass.

In the second night, where was a huge party in the dining hall, next to our accomodation, at cabin V4.
The bass of the music was to loud that all our windows and furniture was vibrating.
I went to the party and asked them to at least tune it down, so we could sleep, but I got a smug "sorry, No can do :) " from the manager of the dining hall.
The party lasted until past 01:00 at night.
The night was ruined since we got so frustrated prior, that neither of us could sleep properly.
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Date of stay: January 2025
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
Room Tip: High prices, cold cabins, little room at the spa, smug and insulting dining hall manager
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Madalina A wrote a review Oct 2024
1.0 of 5 bubbles
I do not recommend! the policy of not allowing families with children to enter the spa, but only at the kids friendly spa, this is not mentioned, when I booked no one told me this, but I paid for the room for 2 adults and 1 child, poor breakfast with poor quality food, the cleanliness in the room is non-existent, the staff very arrogant, only those at the restaurant were very ok, the cleanliness in the whole hotel leaves much to be desired, dirty doors, dirty mirrors, cobwebs all over the balcony. in addition to all this, they had a problem with the water, it didn't work for a whole day, I tried to call the manager 4 times, they said to announce to come, he didn't bother to come and talk. is below any 4 stars mentioned, I will not recommend to anyone. there are bears outdoors, so you can't walk, why would I come back here? why would you come here?
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Date of stay: October 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Penelope I
Toronto, Canada191 contributions93 helpful votes
The front desk line was always very receptive when I needed to reach them or via their website.
Answer from Imola A
Gheorgheni, Romania87 contributions18 helpful votes
din cate stiu eu, tichetele de vacanta pot fi folosite numai daca aveti si cazare in unitate
Answer from Petrax8
Bucharest, Romania16 contributions2 helpful votes
Hi Ana, the price for 3 hours access to the pool and all annexes (thermal area,steam bath, saunas etc) for adults is RON 60 (aprox 15 EUR) during weekend (Friday-Sunday) and RON 40 (aprox EUR 9) for the rest of the week. For children (aged 7-16) the price is RON 40 on weekends and RON 30 (aprox EUR 7) during the week. Children under 6 years are free of charge :) Please be advised that towels and bathrobe rental cost RON 10 (aprox. EUR 2.5) each. The pool and saunas are in the same area so I don't think there's a way to pay a lower price to access just the pool. I've taken the information from the hotel's website, I can't post the website's link here due to forum regulations but if you do a google search with the keywords: balvanyos opening hours and prices, it should be the first search result. Good luck!
drackulaki asked a question Jan 2016
galati
HI, are any rooms with jacuzzi?? Thx
Answer from CorneliuPosea
Bazna, Romania143 contributions7 helpful votes
no, but is an amaising SPA on the hotel
octavian wrote a tip Jan 2025
Cluj-Napoca, Romania1 contribution
1.0 of 5 bubbles
"High prices, cold cabins, little room at the spa, smug and insulting dining hall manager"
Read full review
bujordaniel wrote a tip Jun 2024
Suceava, Romania121 contributions139 helpful votes
4.0 of 5 bubbles
"Rooms with the mountains view, with large balconies, above the hotel main entrance."
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Flightofthecrumblebee wrote a tip Feb 2024
37 contributions23 helpful votes
4.0 of 5 bubbles
"Avoid the spa from 5pm - 7pm. "
Read full review
teresioan i wrote a tip Jan 2024
2 contributions
1.0 of 5 bubbles
"Do not chose this hotel if you are looking for a relaxed weekend with yiur familly"
Read full review
Ramona M wrote a tip Mar 2023
13 contributions
5.0 of 5 bubbles
"Go in the morning if you want a pool chair"
Read full review
Not the right property for you?
There are more places to choose from in the Balvanyos area.
PRICE RANGE
$186 - $216 (Based on Average Rates for a Standard Room)
LOCATION
RomaniaTransylvaniaCentral RomaniaCovasna CountyBalvanyos
NUMBER OF ROOMS
170
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BALVANYOS RESORT - Updated 2025

Frequently Asked Questions about Balvanyos Resort
What are some of the property amenities at Balvanyos Resort?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Balvanyos Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Balvanyos Resort?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Balvanyos Resort?
Yes, free parking is available to guests.
Are there opportunities to exercise at Balvanyos Resort?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Balvanyos Resort located near the city center?
Yes, it is 0.01 miles away from the center of Balvanyos.
Are any cleaning services offered at Balvanyos Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Balvanyos Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Balvanyos Resort?
The staff speaks multiple languages, including English, Romanian, and Hungarian.
Does Balvanyos Resort have any great views?
Yes, guests often enjoy the mountain view available here.
Is Balvanyos Resort accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.
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