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Relais De L`Hermitage

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123 Avenue Leconte De Lisle, Saint-Gilles-Les-Bains 97434 Reunion Island
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (454)
Room & Suite (100)
Pool & Beach (65)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 01/20/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 01/20/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 22 hotels in Saint-Gilles-Les-Bains
Location
Cleanliness
Service
Value
Located on the west coast at one of the most beautiful swimming spots on Reunion Island, just 2 km from the centre of town, the Relais de l'Hermitage Saint Gilles La Reunion features 173 airconditioned rooms, two swimming pools, a childrens pool, a jacuzzi, 2 tennis courts, 2 restaurants, a bar and two private car parks. Enjoying direct access to Hermitage Beach, the hotel is ideal for a family holiday fully enjoying the magic of Reunion Island.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Tennis court
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Hot tub
Outdoor pool
Heated pool
Fence around pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Concierge
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Family
Languages Spoken
English, French

Location

Full view
63Somewhat walkable
Grade: 63 out of 100
24Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
1116Reviews12Q+A12Room tips
Traveler rating
  • 114
  • 462
  • 343
  • 131
  • 66
Time of year
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Language
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  • English
juliancarax8 wrote a review Dec 2021
Rome, Italy28 contributions24 helpful votes
Unbelievably noisy. The cleaning lady is making the room at 07:01 AM of the 1st January, waking up all the guests. Noone speaks English in this hotel. The proper rating would be 1 star and not 3. Worst experience of my life, highly not recommended.
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Date of stay: December 2021Trip type: Traveled with family
Room Tip: Avoid to book this hotel
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JUSTINE-JESSE wrote a review Jan 2020
Pretoria, South Africa698 contributions146 helpful votes
This hotel is huge with pretty gardens and a large pool. The hotel is close to a pleasant but busy beach/ lagoon and in walking distance from some shops and restaurants. We did not eat at the hotel at all except for breakfast as the prices were quite expensive. No English was spoken so nothing was really explained to us. The room cleaners only came in the afternoon when we were showering so we told them they were not needed then! The hotel is so big it feels somewhat impersonal and the breakfast is a bit of a “bun fight” as many items seem to run out due to so many people using a small buffet area at the same time. The food is ok but not much variety and not a huge amount of options to choose. The rooms are large but very plain with no character, but clean.
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Date of stay: January 2020Trip type: Traveled with family
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ianandness83 wrote a review Jun 2019
Zimbabwe15 contributions12 helpful votes
Prime location for your Reunion Island adventure. The hotel is directly on the swimming lagoon - one of the only safe swimming beaches on the island with crystal clear warm sea and basic snorkeling capabilities. Staff are so friendly and helpful, two pools to choose from and a la Carte restaurant available only at lunch during our stay. Breakfast and all dinners are buffet only - but out the beach gate, walk left and you’ll find two great restaurants La Manta and La Marmite as well as some street food options. Supermarket and ATM also a short walk in the other direction, you have to explore to find as little information provided on site and our French was not good enough for conversation! Booked all excursions at the tourism office in St Gilles just a quick bus ride away as nobody available at the hotel activity desk during our stay. All in all, a great 5 night stay for a base in Reunion island.
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Date of stay: June 2019Trip type: Traveled as a couple
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Response from Sophie D, Directeur général at Relais De L`Hermitage
Responded Jun 18, 2019
Good morning, Thanks for taking time to write your comments about your stay. We are glad to read you spent nice holiday. Hope to host you again in Réunion Island, Regards
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Jean-Pierre T wrote a review Feb 2019
Entre-Deux, Reunion Island68 contributions19 helpful votes
Fortunately for this hotel its location is exceptional and the garden luxuriant because the service is pretty poor. I had to wait so long at the reception that I finally decided to give up. The barman is nice and staff at the breakfast are doing some efforts but I didn't feel that they really knew what service means in a tourism activity. Also I was so surprised to be notified that there was no bin in the garden and I had to walk to the bar to hand my rubbish over, that's really shocking. The room is ok.
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Date of stay: February 2019Trip type: Traveled as a couple
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Response from Sophie D, Directeur général at Relais De L`Hermitage
Responded Feb 25, 2019
Dear Sir, We are sorry to read that the proposed services have not lived up to your expectations and we apologize for that. Regards.
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halukermis wrote a review Nov 2018
Istanbul, Turkey58 contributions19 helpful votes
Average. Expensive. We were there with cruise ship tour. Show was avarage 2 dancers 2 musicians. Even the Madagascar villages have better shows. Avoid. Food is also blunt avarage no waiters were around self service with boring open buffet here is the price list for soft drinks, you decide but I do not recommend.
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Date of stay: November 2018Trip type: Traveled with friends
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PRICE RANGE
$128 - $253 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel saint-gilles la reunion hotel saint-gilles-les-bains, novotel saint-gilles-les-bains, saint-gilles-les-bains novotel
FORMERLY KNOWN AS
Novotel Saint-Gilles La Reunion
LOCATION
Reunion IslandArrondissement of Saint-PaulSaint-Gilles-Les-Bains
NUMBER OF ROOMS
161
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Frequently Asked Questions about Relais De L`Hermitage
Which popular attractions are close to Relais De L`Hermitage?
Nearby attractions include Jardin d'Eden (0.4 miles), Warehouse Electronic Club (0.5 miles), and L'Aqua Parc (0.5 miles).
What are some of the property amenities at Relais De L`Hermitage?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Relais De L`Hermitage?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Relais De L`Hermitage?
Yes, free parking is available to guests.
What are some restaurants close to Relais De L`Hermitage?
Conveniently located restaurants include Chez Herbert, Chez Rosa, and Le Benitier Plage.
Are there opportunities to exercise at Relais De L`Hermitage?
Yes, guests have access to a pool during their stay.
Does Relais De L`Hermitage have airport transportation?
Yes, Relais De L`Hermitage offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Relais De L`Hermitage?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Relais De L`Hermitage?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Relais De L`Hermitage offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Relais De L`Hermitage?
The staff speaks multiple languages, including English and French.