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Richmonde Hotel Iloilo

14% less than usual
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Guests1 room, 2 adults, 0 children
Traveler (288)
Room & Suite (67)
Dining (21)
Certificate of Excellence

About

#3 of 39 hotels in Panay Island
Location
Cleanliness
Service
Value
Certificate of Excellence
Richmonde Hotel Iloilo is a 4-star hotel within the Iloilo Business Park that provides discriminating travelers with quality service & facilities that can rival those of deluxe brands. It is the first of its kind in Western Visayas that offers a strategic advantage in terms of location with its proximity to offices, shopping centers, condominiums and the Iloilo Convention Center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Secured parking
Parking
Free internet
Wifi
Internet
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Non-smoking rooms
Suites
Bathrobes
Air conditioning
Desk
Minibar
Flatscreen TV
Bath / shower
Family rooms
Housekeeping
Room service
Safe
Seating area
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Filipino
259Reviews
6Q+A
38Room tips
Traveler rating
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Popular mentions
Stayed for 2 nights with the family. Very good hotel with excellent service, decent infrastructure and great value. Staff at Richmonde is excellent. Front desk, room staff, dining staff ... All of them were consistently good. It is truly enjoyable to have a staff like this take care of you. Location of the hotel is pretty good. Right next to Festive Walk Mall in the IloIlo business park, you won't get bored when you step outside. Easy to reach the different tourist spots and business locations. About 20 minutes ride from the airport. Rooms are great. Nice and spacious, nicely decorated and well furnished. Very good beds, wasn't a fan of the pillows but I didnt bother to request another so not complaining. Amenities provided, safe and minibar in the room however the minibar isnt stocked. They stock the minibar on demand, as we were travelling with a kid we actually prefer it that way. Free WIFI, surprised to see it was actually working decently, not the speedless intrnet you get in many oher places. The hotel comes with a rooftop pool. It isn't the biggest pool but still very enjoyable. Good both for some recreation with the family and for doing some laps. Breakfast buffet was very good. Plenty of options to choose from and nicely prepared. Cooking and serving staff very active. Food kept fresh and covered, nice to see standards being upheld. Overall we were very happy with our stay. Rates are very reasonable and offer excellent value. Recommended!
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Response from adioso, Manager at Richmonde Hotel Iloilo
Responded 2 days ago
Dear janbrubel, Thank you so much for your kind recommendation of our hotel. We are very happy to know that you found your overall experience with us good value for your money. It is unfortunate, however, that we didn’t get the chance to replace your pillows. Your appreciation of our service, location, facilities, and food gives us great pleasure and we can’t wait to see you and your family again soon! Sincerely, Natalie Lim Hotel Manager
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Although I'd consider Richmonde to be the most luxurious hotel you'll get in Iloilo, if I were to compare it to other luxurious hotels I would have to give it a 3 (average) overall rating. Staff are pleasant, friendly and accomodating Food at the breakfast buffet was actually pretty good. Enough variety, flavour and quality was good as well. Room:we stayed in a 1 bedroom suite with the connecting deluxe room. We were a party of 6 (note: pricing on their website only allow for 2 adults, but you can add a 3rd adult upon check in - 1500 php for a rollaway bed and breakfast buffet, 1250 php for bed only, price of buffet breakfast is 650 php so totally worth it if you need additional bed. We were aurprised how large the suite was as from the 1 or 2 videos we found on you tube it didn't look like it was that big. If I were to guess I would say the 1 bedroom suite alone was around 700 sqft. Master bedroom was very spacious. We actually fit 2 rollaway beds in the master with enough room to move around. The living area was also spacious. It had a separate dining area and can easily fit 5 adults. We entertained family a couple of nights (10 adults, 2 teens, 3 kids with no issues with space. There is also a powder room for guests to use so they didn't have to use our washrooms. Proximity to Festive walk mall: 220 steps (yes we counted). Seriously, it's so close where there are ample restaurants, food stalls shopping, services (massage, hair cut, money exchange etc and a super market. There is a 7-11 literally across the street where you can buy cold beer/pop/water (no significant price difference from supermarket in Festive Mall ie 1 or 2 piso). Also kiity corner to hotel is where we wentfor our massages 250 php ($7 Cdn) for 1hr relaxation massage Only negative we encountered is during heavy rain days there was leaking in our room and hallway. We were on the top floor. But to their credit, maintenance dealt with it in a timely manner. Note: we were deciding between nearby Courtyard Marriott and Richmonde. The deciding factor for us was that Richmonde was willing to guarantee the connecting room to the suite (there are only 6 1bedroom suites each can connect to a deluxe. Marriott would not even though we were booking 6months in advance, prepay and stay 15 nights. We were happy with our choice coz of proximity to everything.
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Response from adioso, Manager at Richmonde Hotel Iloilo
Responded 2 days ago
Dear Steve E, We appreciate the time you took to write your review of our hotel. It was our pleasure to accommodate your request for connecting rooms. Our thrust is to make every effort to provide the needs of our guests however way we can. We are delighted to hear that you enjoyed the spaciousness of your suite, our breakfast offerings, and proximity to the mall and convenience store. Comfort and convenience is truly what we aim to give our guests. However, we regret that you experienced some problems during the heavy rains. Rest assured that we are working on resolving this issue so it does not happen again. Again, thank you for your kind words and we hope to welcome you back soon! Sincerely, Natalie Lim Hotel Manager
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First of all the hotel staff Are very nice, helpful, always smile at their faces. They take pride of their job and the service is A+++. The food selection at the buffet was good, it’s walking distance to festive walk, and a cab ride about 65-80 pesos to SM city. I would definitely come back and stay here again. Sincerely, Gclark
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Response from adioso, Manager at Richmonde Hotel Iloilo
Responded 2 weeks ago
Dear Calif0321/Gclark, Thank you so much for your glowing review! We are happy that you enjoyed your stay, especially because of the great service you experienced from our staff. We will surely be looking forward to your next visit! Sincerely, Natalie Lim Hotel Manager
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My first time in Iloilo about 6 years ago, we had to stay in a boutique hotel within LaPaz so we wouldn't have to travel far to visit heritage sites. Richmonde Hotel was an awesome alternative, having been located in Jaro and just a jeepney ride away from the nearest heritage sites: Jaro Cathedral, Molo and Sta. Barbara Churches, Casa Mariquit, Nelly's Garden, Villa Lizares. Plus, if you wanted to do a quick visit to Guimaras, taxi to the port can get you there in 20-30minutes. The hotel room itself is splendid! I liked how they had clear glass in the shower so you can still watch your favorite movie while having a relaxing shower! Amenities was okay; the food was nice; there was a small ballroom that's enough for a couple wanting a nightcap before calling it a night; and the breakfast is superb! Being located in a township makes it more pleasant.
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Response from adioso, Manager at Richmonde Hotel Iloilo
Responded 2 weeks ago
Dear Francisco A, Thank you for sharing your review of the hotel. Indeed, our location, although not within the city proper, still makes city tours easily accessible. We hope you liked the modern vibe of the Iloilo Business Park neighborhood which offers many conveniences and even its own attractions. We are also glad to hear that you found the hotel’s facilities and food to your liking. We certainly hope you will be visiting Iloilo again soon and staying with us. We shall look forward to welcoming you back! Sincerely, Natalie Lim Hotel Manager
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Nice place but very unfriendly service doesn’t know how to approach guest properly , I think they must train their staff in terms of how to handle their guest in very nice manner and in a professional manner .will never visit this place again .
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Response from adioso, Manager at Richmonde Hotel Iloilo
Responded 2 weeks ago
Dear SGboiTraveler, We regret to hear that you encountered problems with our staff. We usually pride ourselves with extending warm, gracious, and efficient service to all our guests, so it saddens us to know that this was not what you experienced. Please accept our sincerest apologies for this. Feedback from our guests help us a great deal in ensuring customer satisfaction, thus, we would very much appreciate if you can provide us with more details regarding your service concern so we can properly address it. We shall look forward to hearing from you. Again, we are sorry for your experience. Despite your decision not to return to our hotel, we are still hoping for your reconsideration so we can make up for the less than stellar impression you received. Sincerely, Natalie Lim Hotel Manager
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PRICE RANGE
$66 - $97 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasPanay IslandIloilo ProvinceIloilo City
NUMBER OF ROOMS
149
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