OYO 550 Eastview Hotel
Carlos Hilado Circumferential Road Near DTI Office, Bacolod, Negros Occidental 6100 Philippines
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Avg. $33 /night, 2/16 - 2/17
$36
per night
$28
per night
$20
per night
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About
#30 of 40 hotels in Bacolod
Location
3.3
Rooms
3.8
Value
3.7
Cleanliness
3.9
Service
3.6
Sleep Quality
4.0
East View Hotel Bacolod is a five-story boutique hotel with 66 guestrooms and suites strategically located at the up and coming gateway for the City of Bacolod with the new Bacolod Government Center, shops, banks, restaurants and nightlife can be found just around the corner.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Nightclub / DJ
Airport transportation
Massage
Concierge
Newspaper
Parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Refrigerator
Bath / shower
Hair dryer
Bottled water
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Filipino
Location
Carlos Hilado Circumferential Road Near DTI Office, Bacolod, Negros Occidental 6100 Philippines
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 47 out of 100
47
25 Restaurants
within 0.75 miles
2 Attractions
within 0.75 miles
Reviews
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Detailed Reviews
Old but rooms are fresh however the food are not so good. So you can go outside to try and taste the different bacolod delicacies. Location a little bit far from the town plaza and other night outs and day outs.
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have travelled extensively to ALL countries around Asia, America, New Zealand, Canada and many cities within Australia. I have never experienced or been treated by poor deceitful & Unprofessional Hotel Management, who in my view lacks knowledge in CUSTOMER SERVICE.
On arrival at Bacolod Airport on the 26th November we were greeted by the Hotel driver and taken to our Hotel. Our flight was delayed by 3 hrs leaving Manila. The driver stayed patiently for us at the Airport. He was very polite and courteous during our transfer from arrival at the airport to the hotel.
The Standard Room and bed that I booked through the internet was too small. When I requested a larger room and a larger bed. The Personal Supervisor M/s Paddy was so lovely, helpful and had no hesitation to upgrade us to a Royal Suite at no extra cost. The next day she arranged for us to be in a Superior Deluxe room which was larger than the Standard room, and provided a special discounted rate for the room.
The staff at reception & restaurant was always obliging and would ALWAYS go to any lengths in helping us in any way they could. They always greeted us each morning with a smile and good morning Mamm & Sir. (Special thanks to Paddy, Jenny, Chavez Sheryl, Ayala Caryl, Joel, Menrod & Billy)
The buffet breakfast and meals at the restaurant were of an International standard.
The room was made spotlessly & cleaned daily. Everything done to detail. Nothing was a hasel for them to do. Housekeeping staff always greeted us each morning with a smile and good Morning Mamm & Sir.
Some of the amenities such as Fast Internet Service, Telephone in the bathroom, Hair Dryer, Iron /Ironing Board which were advertised on the East View website were NOT provided in our room. When I requested an Iron and Ironing board I was told by Management Jan Christopher Chua that no Iron or Ironing board is available for guests to use in the rooms. If guests requested Ironing to be done a charge would apply. (To Iron 4 Items 1 shirt 1 ladies top, 2 shorts cost 190 Pesos)
When I questioned this issue with Jan Christopher Chua the Hotel Manager about the above items listed on the Hotel Website Room amenities inclusions no response was given by him.
Numerous times the Television, Telephone & Internet was not working. When I raised these issues with staff at reception it had to be escalated to Jan Christopher Chua the hotel Manager. Under no circumstances were these issues fixed or was the Hotel Manager Jan Christopher Chua interested or willing to resolve these issues. The WIFI internet was not working for 2 days during our stay. This was very frustrating as I was unable to keep in contact with my business & family in Australia. I had to go to an Internet Café to use the Internet.
Prior to checking out on the 3 December’ 10. I was told by Jan Christopher Chua the Hotel Manager that I would incur additional charges for the use of a Jug & 2 cups which my partner had requested to be placed in the room to boil water. The charge for the Jug was 100 and the cups 40 Pesos PER DAY.
When I refused to pay these costs in lieu of the Internet not working for 2 days, No Hair Dryer Television & Phone in the room not working. Jan Christopher Chua refused to listen to my complaint or concerns and walked away.
When my partner & I wanted to check out many times from the Hotel during our stay of 7 nights Paddy the Personnel Supervisor and many of the Hotel Staff at reception pleaded with us to stay and they would work things out for us.
My suggestion to Jan Christopher Chua the Hotel Manager the sooner he employs another suitable Manager to manage the Hotel in a very profession CUSTOMER FOCUS driven manner the hotel will prosper and then guests will be happy to stay at the East View Hotel.
Geoff (From Australia)
On arrival at Bacolod Airport on the 26th November we were greeted by the Hotel driver and taken to our Hotel. Our flight was delayed by 3 hrs leaving Manila. The driver stayed patiently for us at the Airport. He was very polite and courteous during our transfer from arrival at the airport to the hotel.
The Standard Room and bed that I booked through the internet was too small. When I requested a larger room and a larger bed. The Personal Supervisor M/s Paddy was so lovely, helpful and had no hesitation to upgrade us to a Royal Suite at no extra cost. The next day she arranged for us to be in a Superior Deluxe room which was larger than the Standard room, and provided a special discounted rate for the room.
The staff at reception & restaurant was always obliging and would ALWAYS go to any lengths in helping us in any way they could. They always greeted us each morning with a smile and good morning Mamm & Sir. (Special thanks to Paddy, Jenny, Chavez Sheryl, Ayala Caryl, Joel, Menrod & Billy)
The buffet breakfast and meals at the restaurant were of an International standard.
The room was made spotlessly & cleaned daily. Everything done to detail. Nothing was a hasel for them to do. Housekeeping staff always greeted us each morning with a smile and good Morning Mamm & Sir.
Some of the amenities such as Fast Internet Service, Telephone in the bathroom, Hair Dryer, Iron /Ironing Board which were advertised on the East View website were NOT provided in our room. When I requested an Iron and Ironing board I was told by Management Jan Christopher Chua that no Iron or Ironing board is available for guests to use in the rooms. If guests requested Ironing to be done a charge would apply. (To Iron 4 Items 1 shirt 1 ladies top, 2 shorts cost 190 Pesos)
When I questioned this issue with Jan Christopher Chua the Hotel Manager about the above items listed on the Hotel Website Room amenities inclusions no response was given by him.
Numerous times the Television, Telephone & Internet was not working. When I raised these issues with staff at reception it had to be escalated to Jan Christopher Chua the hotel Manager. Under no circumstances were these issues fixed or was the Hotel Manager Jan Christopher Chua interested or willing to resolve these issues. The WIFI internet was not working for 2 days during our stay. This was very frustrating as I was unable to keep in contact with my business & family in Australia. I had to go to an Internet Café to use the Internet.
Prior to checking out on the 3 December’ 10. I was told by Jan Christopher Chua the Hotel Manager that I would incur additional charges for the use of a Jug & 2 cups which my partner had requested to be placed in the room to boil water. The charge for the Jug was 100 and the cups 40 Pesos PER DAY.
When I refused to pay these costs in lieu of the Internet not working for 2 days, No Hair Dryer Television & Phone in the room not working. Jan Christopher Chua refused to listen to my complaint or concerns and walked away.
When my partner & I wanted to check out many times from the Hotel during our stay of 7 nights Paddy the Personnel Supervisor and many of the Hotel Staff at reception pleaded with us to stay and they would work things out for us.
My suggestion to Jan Christopher Chua the Hotel Manager the sooner he employs another suitable Manager to manage the Hotel in a very profession CUSTOMER FOCUS driven manner the hotel will prosper and then guests will be happy to stay at the East View Hotel.
Geoff (From Australia)
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Date of stay: December 2010Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from chefjancris, General Manager at OYO 550 Eastview Hotel
Responded Dec 15, 2010
We would like to express our sincerest apology for the inconvenient we had caused during your stay. The Management is resulting this issue to make sure that this will never happen again. We extend our gratitude for bringing this matter to our attention and this will help us in providing you and all of our guest better service you deserve. We hope to have you back again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
we stayed here one night only and had good night's rest plus had good breakfast the next day BUT we were surprised to be charged twice when the credit card receipt arrived months later. Might be accidental on their part but we tried to contact them to ask for refund. But surprisingly the staff kept delaying the settlement, saying some factors like the manager is off or busy, to the point it becomes annoyingly hard to follow up. we tried to call the 2nd and 3rd time and heard promises for settlement. Now it is been a month and still there is no action. The staff even promised to call back and we waited to no avail. hopefully they will and can resolve this case(s) faster not to irk the loyalty of customers and hopefully doesn't happen to travelers in the future.
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Date of stay: November 2013Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Front desk lady had an attitude, gave us the wrong room, and forgot to give us a keycard for electricity. She had an unfounded air of condescension. The room had water damage on the ceiling and smelled like mold. Water pressure in the bathroom was horrendous.
All around bad. Not worth it. Spend the extra 250 pesos ($5) and get a much nicer spot downtown
All around bad. Not worth it. Spend the extra 250 pesos ($5) and get a much nicer spot downtown
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The parking space needs improvement. From the outside you would assume that it's not that good of a hotel. But when you step inside, you'd be really amazed! The lobby is very clean, spacious and sophisticated. The staff are nice and accommodating especially the restaurant staff. The rooms are even better. Very clean and classy. I especially like the beds. Soft, smooth and really wonderful to sleep in. The bathrooms are super clean and the restaurant food's great. The only hassle is the number of On-the-Job trainees you encounter when you step out of the elevator (especially on the 3rd or 4th floor) and the location is not that good. Beside the hotel there are pedicabs and "carinderia". Big trucks carrying sugarcane and emitting black smoke passes by the hotel. Definitely an eyesore. Only compensation is that Jollibee, McDonald's, Dunkin Donuts and Lopue's East Mall are only a walk away. Hotel's prices are not that expensive and absolutely worth every cent!
In all honesty, East View is even better than L'Fisher. The food, staff and amenities are superb!
In all honesty, East View is even better than L'Fisher. The food, staff and amenities are superb!
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Date of stay: May 2011Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed one night here with the wife and kids. The room rates were very reasonable - not bad for a hotel that's only a few years old.
ROOMS - Spacious and clean (there were four adults and three children in our room, and we fit comfortably). I liked the mellow color tone of the room - pretty relaxing.
BATHROOM - Fairly sized and clean as well, with the same earthy color tone as the room that I like. I did have some problems with the bathroom though, namely:
1. The shower stall didn't have a curtain or a door, just a fixed barrier that went half the way from one wall to the other. Because of this, a lot of water from the shower drizzled out onto the area outside the shower stall every time someone took a bath.
2. The shower head had around forty or fifty holes in it, but most were clogged. There were only around ten holes that allowed water to go through. Problem here is when you turn the faucet on fully, you have these ten really small and high-pressure jets of water coming out, stinging your skin. If you turn the faucet on just halfway, you don't have the stinging water, but showering takes forever.
LOCATION - The hotel is located near the corner of two main highways, making it convenient for getting around. There is a big gas station with a convenience store and a McDonald's nearby as well.
STAFF - They were pretty polite and accommodating.
FOOD - Can't comment as we skipped eating in the hotel.
All in all, it's a pretty decent place. The only thing that bothered me is that I stayed here last year (April 2012), and it seemed a lot better back then. As in, a LOT better. Now, you have a lot of flaking paint on the corridor walls and the clogged shower head I mentioned. I'm hoping that the owners can do a better job maintaining the place.
Traveled April 2013.
ROOMS - Spacious and clean (there were four adults and three children in our room, and we fit comfortably). I liked the mellow color tone of the room - pretty relaxing.
BATHROOM - Fairly sized and clean as well, with the same earthy color tone as the room that I like. I did have some problems with the bathroom though, namely:
1. The shower stall didn't have a curtain or a door, just a fixed barrier that went half the way from one wall to the other. Because of this, a lot of water from the shower drizzled out onto the area outside the shower stall every time someone took a bath.
2. The shower head had around forty or fifty holes in it, but most were clogged. There were only around ten holes that allowed water to go through. Problem here is when you turn the faucet on fully, you have these ten really small and high-pressure jets of water coming out, stinging your skin. If you turn the faucet on just halfway, you don't have the stinging water, but showering takes forever.
LOCATION - The hotel is located near the corner of two main highways, making it convenient for getting around. There is a big gas station with a convenience store and a McDonald's nearby as well.
STAFF - They were pretty polite and accommodating.
FOOD - Can't comment as we skipped eating in the hotel.
All in all, it's a pretty decent place. The only thing that bothered me is that I stayed here last year (April 2012), and it seemed a lot better back then. As in, a LOT better. Now, you have a lot of flaking paint on the corridor walls and the clogged shower head I mentioned. I'm hoping that the owners can do a better job maintaining the place.
Traveled April 2013.
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Date of stay: April 2013Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
First time stay! Large, clean room! Friendly staff and convenient location. Great restaurant! An excellent value! Large buffet breakfast and excellent room service menu! We would definitely stay here again and recommend to out of town visitors.
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Date of stay: December 2012Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from chefjancris, Manager at OYO 550 Eastview Hotel
Responded Dec 14, 2012
thank you for sharing this wonderful review with us. We look forward to serving you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I stayed from the 18th April 2012 for three weeks and had an excellent experience. The hotel was modern and the reception area was bright and welcoming. The reception staff were very professional and attentive to our needs.
Our room on the fifth floor was large and bright and we settled in very quickly. The bathroom was of a very good standard with abundant hot and cold water plus an excellent shower. The beds were very comfortable and the curtains provided ample blackout. Everyday, the room was cleaned to a very high standard and towels replaced. We thank Cherry, the housekeeper supervisor for always making sure our room was inviting and satisfying during our stay.
We highly recommend this hotel and will used it again on our next visit to Bocolod.
Ninfa & Patrick - England
Our room on the fifth floor was large and bright and we settled in very quickly. The bathroom was of a very good standard with abundant hot and cold water plus an excellent shower. The beds were very comfortable and the curtains provided ample blackout. Everyday, the room was cleaned to a very high standard and towels replaced. We thank Cherry, the housekeeper supervisor for always making sure our room was inviting and satisfying during our stay.
We highly recommend this hotel and will used it again on our next visit to Bocolod.
Ninfa & Patrick - England
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Date of stay: April 2012Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fellow Travellers,
If you happen to be in Bacolod, referred to as the City of Smiles by the locals, I would highly recommend staying at the East View. My colleagues and I stayed here for 3 nights as part of a conference that we were presenting at. The rooms are simple and very clean and the beds were very comfy and a step up from what we are sleeping on at home. The internet access is very fast and the air conditioning worked really well.
The venue for the conference was also very appropriate and accommodated 200 people comfortably.
The highlight of this hotel though has got to be the friendly service throughout the entire hotel. The ladies at the front desk were more than patient with us as we asked for hair dryers, got our clothes pressed, asked them to split up the bill three ways, and stored our luggage in a back room while we were doing other events after checking out. When we decided to stay at the hotel another night even though the conference was technically over they gave us the same discount and 2 complimentary breakfasts for the next morning without us even asking!
We haven't gotten to see much of the city of Bacolod yet but the hotel is not far from the docks where we arrived and there is a huge mall only 12 minutes away by taxi.
Thank you for making our stay a comfortable one!
If you happen to be in Bacolod, referred to as the City of Smiles by the locals, I would highly recommend staying at the East View. My colleagues and I stayed here for 3 nights as part of a conference that we were presenting at. The rooms are simple and very clean and the beds were very comfy and a step up from what we are sleeping on at home. The internet access is very fast and the air conditioning worked really well.
The venue for the conference was also very appropriate and accommodated 200 people comfortably.
The highlight of this hotel though has got to be the friendly service throughout the entire hotel. The ladies at the front desk were more than patient with us as we asked for hair dryers, got our clothes pressed, asked them to split up the bill three ways, and stored our luggage in a back room while we were doing other events after checking out. When we decided to stay at the hotel another night even though the conference was technically over they gave us the same discount and 2 complimentary breakfasts for the next morning without us even asking!
We haven't gotten to see much of the city of Bacolod yet but the hotel is not far from the docks where we arrived and there is a huge mall only 12 minutes away by taxi.
Thank you for making our stay a comfortable one!
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Date of stay: October 2011Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â We stayed in rooms 409 and 509 that both had a god view overlooking the green palm trees of the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel offers value for money with its interiors, room comfort, and great location. The complimentary buffet breakfast is better than others in the same rate. The lobby is impressive with the grand sraircase. The best thing is its location, you can stroll at night and enjoy Bacolod's sights and sounds, with the government center just a few minutes away. However if you're looking for strong wifi connection, they don't have it even if you request assistance and inform them about it.
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Date of stay: September 2018Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
"This hotel is dated, so it is fair to ask for the rooms away from the main street-the south side!"Read full review
Jeanette Slagt (de Emigratie Coach) wrote a tip Dec 2017
Merida, Mexico391 contributions158 helpful votes"try to get a room away from the elevators, maybe they are better, the corner rooms are moldy and noisy."Read full review
PRICE RANGE
$24 - $33 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Eastview Hotel
LOCATION
PhilippinesVisayasNegros IslandNegros OccidentalBacolod
NUMBER OF ROOMS
64
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about OYO 550 Eastview Hotel
Which popular attractions are close to OYO 550 Eastview Hotel?
Nearby attractions include Dizon-Ramos Museum (0.3 miles) and Wolfspider Cafe (0.4 miles).
What are some of the property amenities at OYO 550 Eastview Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at OYO 550 Eastview Hotel?
Top room amenities include air conditioning, a refrigerator, and a desk.
What food & drink options are available at OYO 550 Eastview Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at OYO 550 Eastview Hotel?
Yes, free parking is available to guests.
What are some restaurants close to OYO 550 Eastview Hotel?
Conveniently located restaurants include Lord Byron's Backribs Bacolod, Byron's Backribs- Homesite, and Sandok Comfort Food.
Does OYO 550 Eastview Hotel have airport transportation?
Yes, OYO 550 Eastview Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at OYO 550 Eastview Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at OYO 550 Eastview Hotel?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to OYO 550 Eastview Hotel?
Many travelers enjoy visiting The Ruins (3.2 miles) and General Juan Anacleto T. Araneta Museum (0.9 miles).
Is OYO 550 Eastview Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.