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The Sugarland Hotel

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The Sugarland Hotel
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74 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Perth, Australia
2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

The only downside to the stay was the internet dropping out for a length of time and the breakfast was always dry and overcooked, with not much on offer. Other than that it was a good stay. Hopefully they can fix these problems before I return

Helpful?
Thank Gary M
Cotabato City, Philippines
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Have stayed here for 2 nights. Hotel is near malls. The room is fair, with fair amenities. The swimming pool is..ahm (very)..small and the restaurant space is also described the same. Everything including the hotel service is fair.

Helpful?
Thank Mrs G S
manila
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 1 week ago

PROS: - Hot water in both sink and shower! How awesome is that! - Love the bed! Very comfy - AC was really cold and comfy -Staff are accommodating and courteous -The breakfast was not fantastic but filling CONS: - there was construction being done near our room (Room 345) so we had a hard time trying to sleep in... More 

Helpful?
Thank cher2300
1 review
2 of 5 stars Reviewed June 28, 2016 via mobile

Wifi is not accessible inside the room. But there are lots of wifi connection available when you go outside. 😢 The staff are very approachable though. The location of the hotel is very far from restaurants.

Helpful?
Thank Buena Amor C

Travelers are raving about these Bacolod hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2016 via mobile

After trying a few places to stay in Bacolod and being very very disappointed, we decided to give the old Sugar land hotel ago. Soon as we walked in the door the friendly Bacolod smile was upon us! Professional front end staff booked us in and we were taken to the Junior executive suite. The room is beautiful and clean... More 

Helpful?
1 Thank Joe L
Santa Monica
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed April 22, 2016

Currently staying here for 4 nights. This is a great property. It will not have amenities like you will see in say the Manila Pen...but then again, we're in Bacolod, not the middle of downtown Makati. The hotel is very clean, the staff is fantastic, and the rooms, bathrooms, and common areas are newly updated. These guys will not fee... More 

Helpful?
Thank molly12qw
Hong Kong, China
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 22, 2016

Sugarland was a disappointment. The room and the furnishings showed its age. The window type air conditioner was not working well. The toilet was too small. Meals were ok and so were the staff but nothing exceptional. I inquired about laundry at the front desk and instead of providing any information, they just told me to call housekeeping. No help... More 

Helpful?
Thank RichieFSC
Davao
Level Contributor
75 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
1 of 5 stars Reviewed March 29, 2016 via mobile

At the start we were happy eventhough it's not that great a hotel but the service was good, but when it came for us to rest, the room we were placed in was above the pool area where there was a very noisy party, sleep was no longer possible for me. I would have appreciated it if they informed us... More 

Helpful?
Thank Rexoy
Washington DC, District of Columbia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 13, 2016

Sugarland Hotel is really lovely. It's a quaint boutique hotel, one of the oldest (newly renovated) hotels in Bacolod. I had a single standard room with breakfast for 1600 PHP. I booked it locally, so maybe it is cheaper to do it that way instead of going through their website. The accommodations were great. Clean, comfortable bed...with wood floor. The... More 

Helpful?
2 Thank Michelle W
Makati, Philippines
Level Contributor
84 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed February 5, 2016

Not the first time we stayed there. The hotel has a this very nice atmosphere; difficult to explain, and it offers very good value for the money. Staff are very nice and helpful, without exception. However, same as last time, Internet was totally unreliable and even unusable for several days. Management seemed totally uninterested to do something visible about it... More 

Helpful?
Thank emvi-op-reis
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The Sugarland Hotel is a Bacolod landmark. It has 83 new rooms and 5 new suites. All rooms are well appointed with individual safes, coffee mixing trays, mini-bar, and 24-hour room service to name a few. Enjoy fantastic food at the new TWIST Cafe or at the poolside bar & grill. Relax; take a dip in the brand new swimming pool. WIFI service is free at the cafe, lobby, and at the poolside. ... more   less 

Additional Information about The Sugarland Hotel

Address: Araneta St. Singcang, Bacolod, Negros Occidental 6100, Philippines
Location: Philippines > Visayas > Negros Island > Negros Occidental > Bacolod
Price Range: $37 - $54 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Sugarland Hotel 3.5*
Number of rooms: 88
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Also Known As:
Sugarland Hotel Bacolod
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