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Waterfront Airport Hotel and Casino

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1 room 2 adults 0 children
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Waterfront Airport Hotel and Casino
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1,573 Reviews from our TripAdvisor Community

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Showing 1,351: English reviews
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Port Macquarie
Reviewed yesterday NEW

We stayed at this Hotel as we had an early morning flight the next day. We were very happy with the whole experience. The staff were friendly and helpful. The accommodation was was very comfortable. The restaurant staff were very attentive and the food excellent.

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Helpful?
Thank Thailandtania
Kuala Lumpur, Malaysia
Reviewed 2 days ago NEW

Very handy for early flight. Breakfast on small scale should start earlier. Room and bedding very comfortable. Staff very friendly. No negative points except for missing breakfast. They offer packed breakfast but not very appealing

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Thank Marie Claude H
Houston, Texas
Reviewed 2 days ago NEW

This was my second time to stay at this hotel and it always meets my expectations!!! I was surprised with the breakfast buffet... it was fabulous! And, of course, there's the great service from the staff. Thank you!

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Thank 206thelmac
London, United Kingdom
Reviewed 2 days ago NEW

We stayed in this hotel for 1 night in between our flights. The fact that the airport is so close is so convenient - literally 5-10 minute walk and the best thing about it - you don't even hear the planes from your room! Did not expect much from this airport hotel, but it pleasantly surprised us! Such a nice...

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Thank vardezila
Cebu Island, Philippines
Reviewed 2 days ago NEW

Slow wi-fi, bathroom needed some maintenance, and staff not very attentive, although polite when called upon. It's good if you have an early morning flight out of Cebu Mactan Airport, otherwise no reason to visit.

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Thank BarnZ2015
Nagoya, Japan
Reviewed 3 days ago NEW

Even we stay in the suite type room, we can hear the voice from net room loudly. The next room's snoring made us unsleep. Because of the connecting door so slim. Lacation is very good next to the international ariport. Bell boys are friendly good.

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Helpful?
Thank Masakazu W
Singapore
Reviewed 4 days ago NEW

Location is just opposite the Cebu airport. Staff are very nice. Everything is very good except wifi. Wifi in my room (7th floor) is very slow when doing video call and watching online streaming video.

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Thank bcube2017
Ali B, Manager at Waterfront Airport Hotel and Casino, responded to this review

Dear bcube2017, Thank you for sharing your experience. I acknowledge the importance of internet connection to all our guests, It is not enough to provide just a signal but also to provide a consistent and reliable one. Rest assure that the property is on its way to boost/increase our current speed. We are now communicating with our service provider for...

Bacolod, Philippines
Reviewed 5 days ago NEW

Everything was going perfect until By 3 am, we heard the faucet running in the bathroom. This room /place needs spiritual intervention. Not booking again, this hotel is in a great location but haunted.

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Helpful?
Thank Maricryst B
Ali B, Manager at Waterfront Airport Hotel and Casino, responded to this review

Dear Maricryst B, This is the first time I ever encountered this type of concern. I will look into it. Please help me out as I can't trace or find your reservation and profile in our hotel property database. If I may ask you some questions, kindly email me at a.banting@waterfronthotels.net Sincerely, Ali Banting

Seoul, South Korea
Reviewed 5 days ago NEW

I was reserved twin room and added extrabed. but extra bed were not ready. we had to ask. also extra towels and toothbrush were not ready too. but the staff was kind and we had a comfortable night. The location is very good.

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Helpful?
Thank byabya88
Ali B, Manager at Waterfront Airport Hotel and Casino, responded to this review

Dear byabya88, Please accept my sincerest apology for the delay on our service to set up an extra bed. All extra bed requests that has been previously arranged prior the booking should have been set up before the guest arrival. I will personally look into this. Despite this, I am happy to know you had a comfortable stay on your...

Phoenix, Arizona
Reviewed 6 days ago NEW

I stayed in an ambassador room . Amenities were really needing upgrading. Even a simple shower cap was not available. And the shower was flooding the floor. We asked for a shower cap but it took so long to arrive bec they said they ran out of it And still had to look for one. Where's the value in that...

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Helpful?
Thank mutyakismetm
Ali B, Manager at Waterfront Airport Hotel and Casino, responded to this review

Dear mutyakismetm, Thank you for sharing your recent experience. I sincerely apologize for the inconvenience this has caused you. I'm thoroughly looking into it because this shouldn't be the case. I also sent you a separate email. Sincerely, Ali Banting

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A grand jewel glitters in front of the Mactan Cebu International Airport to greet landing tourists. Convenience meets luxury at the Waterfront Airport Hotel and Casino that boasts of 164 well-appointed rooms and suites, replete with modern facilities and amenities. Our 24-hour Business Center caters to the transient businessman with its highly-efficient secretarial services, WiFi internet access, and modern meeting facilities. Redefine culinary sophistication when you sample our sumptuous gustatory delights in any of our four restaurants, or win big in our 24-hour casino. At the Waterfront Airport Hotel and Casino, a grand welcome awaits you. ... more   less 

Additional Information about Waterfront Airport Hotel and Casino

Address: 1 Airport Road, Lapu Lapu 6015, Philippines
Location: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Price Range: $80 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Waterfront Airport Hotel and Casino 3.5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Waterfront Airport Hotel Lapu Lapu
Waterfront Airport Hotel And Casino Cebu Island/Mactan Island
Hotel Style:
#4 Romantic Hotel in Lapu Lapu
#5 Family Hotel in Lapu Lapu
#8 Spa Hotel in Lapu Lapu
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Questions & Answers

Here's what travelers have asked, with answers from Waterfront Airport Hotel and Casino staff and other travelers.
15 questions
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Questions? Get answers from Waterfront Airport Hotel and Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Top floor with a view to the airport”
  • a view from our room - the airport
 of 5 bubbles vardezila, 2 days ago | Read review
“Nothing stood out in selecting a room. I was on the 7th floor and it was adequate.”
 of 5 bubbles David-Sweet, Feb 10, 2017 | Read review
“I had a reservation for a twin bed but was automatically asked if I'd prefer a king bed. No problem.”
 of 5 bubbles KenDH, Jan 31, 2017 | Read review
“suite room”
 of 5 bubbles 442maryannj, Jan 29, 2017 | Read review
“Smoking rooms are level 2 only. Rooms near elevator have noise... people talking, elevator door ding ding ding.”
 of 5 bubbles daveintoronto, Jan 27, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question