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Movenpick Hotel Mactan Island Cebu

Traveler (2818)
Dining (270)
Room & Suite (245)
Certificate of Excellence

About

#6 of 38 hotels in Mactan Island
Location
Cleanliness
Service
Value
Certificate of Excellence
Sun, sand and sea await you at Mövenpick Hotel Mactan Island Cebu. Home to the hugely popular dining and entertainment venue, Ibiza Beach Club, this 5-star Mediterranean-inspired beachfront hotel is the ultimate hotspot for travelers seeking fun and comfort in a trendy setting. Surrounded by expansive marine life, and a location that is only 6 kilometers from the Mactan International Airport, the hotel is the ideal choice to jumpstart your Cebu journey. Feel the thrill of exciting water sports and adventure, or take a refreshing dip in the swimming pool or Sea. Nights come alive as Ibiza Beach Club commands the rhythm of the Mactan night scene with its showcase of live, world class entertainment accompanied by award-winning cuisine. The hotel is also the perfect choice for all kinds of occasions, from business events to weddings, with venues ranging from intimate spaces, ballrooms or lush tropical grounds, to a luxurious beach side bar and club.
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Property amenities
Pool
Fitness Center with Gym / Workout Room
Room service
Restaurant
Free parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Business
Hotel links
Visit hotel website
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2,900Reviews
99Q+A
100Room tips
Traveler rating
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Popular mentions
Very relaxing and the place is so lit service is so fast and they entertain you so fast. Gotta say love the near beach place cause it is so calm. Dane is so cool.our friends are having fun and you can really be yourself.
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Response from Mr_MaxHuber, General Manager at Mövenpick Hotel Mactan Island Cebu
Responded yesterday
Dear Beemo143, Thank you for choosing to have your celebration in our hotel. It's so heartwarming to hear all the commendation you shared about our team members, and how you felt the warm and friendly hospitality and superb service throughout your visit. It's always a pleasure to know that guests are happy with their hotel experience. I look forward to welcome you back to the resort. Kind regards, Max Huber General Manager
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I have stayed at the Movenpick in other locations and had great experiences however at the one in Cebu it was a horrible experience. This trip I decided to have a solo trip to go diving. One night I ordered room service and the hotel staff named Nino asked me if I was single,
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Response from Mr_MaxHuber, General Manager at Mövenpick Hotel Mactan Island Cebu
Responded 3 days ago
Dear Ms. Janae H, Thank you so much for bringing this concern to my attention. I conducted a serious and thorough investigation with the person in question. Our staff testified that he had no other intention but only to start a conversation, and ensure there was no dead air as he served your orders in the room. I do understand that such guest interaction could have been done differently to avoid miscommunication, and I sincerely apologize if his way of conversing led you to feel uneasy and uncomfortable. I am personally making sure that corrective measures are set in place and followed through at all times. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please feel free to let us know of your next travel plans and I'd be happy to assist in making the necessary arrangements. I wish you wonderful days ahead. Kind regards, Max Huber General Manager Max.Huber@movenpick.com
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I was very disappointed with my stay at the Movenpick. In the bedroom water came up from between the vinyl planks when I walked across the floor - yuk! The shower leaked incessantly and the bathroom was well overdue a renovation. Service out by the beach was appalling, I waited
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Response from Mr_MaxHuber, General Manager at Mövenpick Hotel Mactan Island Cebu
Responded 1 week ago
Dear Elizabeth_and_David, Thank you so much for bringing these matters to my attention. I sincerely apologize that we fell short of your expectations. Rest assured that I have noted your comments and they been shared with my team, to ensure that our standards are thoroughly followed at all time. I appreciate feedback such as yours as these help us assess means and ways we can ensure 100% satisfaction across all aspects of a guest's stay. I wish you wonderful days ahead. Kind regards, Max Huber General Manager Max.Huber@movenpick.com
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I recently visited the Movenpick Hotel on Mactan Island, Cebu. We were impressed with the hotel's facilities and in particular the private beach and Ibiza restaurant/bar. The hotel is in a good location (around 20 minutes in the car from Cebu airport) and all the staff are very
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Response from Mr_MaxHuber, General Manager at Mövenpick Hotel Mactan Island Cebu
Responded 1 week ago
Dear LovellYoung, Thank you so much for choosing our hotel. I'm overwhelmed with delight upon reading your comprehensive review, which highlights everything you found exceptional in our services and facilities. I also appreciate the insights you shared with me. Do trust that I have discussed this with our team, for reference on future developments and projects. I hope you'll visit us again next time you're in Cebu. Have a fun weekend! Kind regards, Max Huber General Manager
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I had to leave my hotel elsewhere in Cebu at 11 am, but my flight wasn't until 11 pm. This was the perfect way to spend a day. I was able to check my suitcase at the reception and keep my smaller bag in a locker in the sauna room for easy access. The hotel facilities are
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Response from Mr_MaxHuber, General Manager at Mövenpick Hotel Mactan Island Cebu
Responded 2 weeks ago
Dear Em_on_Eggshells, It's so wonderful to know that you were able to make the most out of your Cebu visit by taking a Day Tour to our hotel. Likewise, it's so heartwarming to read through your review which details out everything you found most exceptional in our hotel --- from the facilities to the food selections and friendly staff, as well as the benefits and privileges that come with the package. I look forward to welcome you back to the resort. Kind regards, Max Huber General Manager
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PRICE RANGE
$155 - $291 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
movenpick resort and spa cebumovenpick resort & spa cebu hotel lapu lapuhilton cebu hotelhilton mactan islandhilton lapu lapulapu lapu hilton
FORMERLY KNOWN AS
Movenpick Resort & Spa Cebu
LOCATION
PhilippinesVisayasCebu IslandMactan IslandLapu Lapu
NUMBER OF ROOMS
245
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