The resort exceeded my expectations, which were already high! The room was spacious and had a welcoming feel, and the bed allowed for some of the most restful sleeps I have ever had. The food was excellent! All staff members were all incredibly friendly and helpful. And the views and facilities on the property were beyond compare! This was the best hotel stay I have ever had and I look forward to returning one day!
Great experience! Very friendly and accomodating staff especially "Raymond" from IBIZA BEACH CLUB. Thank you so much!! The show was also fantastic. Food is amazing!! I hope to see you soon Movenpick and Ibiza ❤❤
After flying into Cebu during the covid pandemic I was required to stay at a hotel accredited by the DOH until my PCR test results came back. Having visited movenpick in the past and always favouring the hospitality they provide, I did not hesitate to stay here again. A lot has changed during this year, however the 5star customer service has not changed. Every step of the process from leaving the airport to checking out was done with absolute professionalism and with safety at the highest priority. As I was unable to leave the room during my stay I had my breakfast and dinner delivered to my to me, staff members were incredibly polite and accommodating throughout my stay. Thank you to all the wonderful staff at movenpick for taking such good care of me during my stay. I look forward to returning in the near future.…
The hotel was very crowded during my stay, where the staffs weren't able to provide the service you seek or standard of a hotel that is well known. The variety of food and amenities are good. There are free goodies to snack on in the afternoon and the breakfast is just amazing. I did have trouble though with reimbursing an amount that was charged twice to my account. The level of service was so slow and that is due to the amount of crowd they have at their premises. Going to the city is a pain because of the traffic, so if you tend to be in the city a lot, avoid booking anywhere in Mactan.
This was the 1st stop in our honeymoon. There was a beautiful ocean view from the room. Food was also good. During our stay the hotel was always packed. A queue was always there for check in/out. The breakfast buffet was crowded as well. We tried out parasailing from the hotel and it was amazing!
After four months (and counting) of isolation due to the ongoing community quarantine, some resort in Mactan started accepting local guests, and I decided to try it out. By and large, Movenpick is an excellent hotel, the staff is remarkable, and they ensure your safety during this time of the pandemic. Only one functioning restaurant and the menu is minimal, and I suspect this is due to the skeletal workforce. The room is quite old but mostly functional. There is no bidet, which is surprising for a hotel like this. The water at the tub is yellow, and I don't know why. By and large, it is still an excellent place to go for a change of your day-to-day environment during the quarantine.
I stayed in Movenpick Hotel Mactan for 3 nights during a bonding trip with my colleagues in Jan 2020. I must say that he hotel facility and service are in good standard. The room is clean and well equipped. The bed is really comfortable. The breakfast is the best I had in Cebu. There is a private beach for bonding activities. Excellent!
The staff -- They're helpful and friendly. No complaints whatsoever. They're very attentive to the needs of the guests. Kind-hearted and warm staff. The room - It was pretty decent. It was good for the price, I guess. The food -- I had dinner at Ibiza and the food was pricey (even converting to USD) and sadly, it didn't live up to my expectation and its price. I was expecting a little bit more considering it's a "5 star resort". The cocktail drinks were also watered down. They are definitely overpriced -- I guess because most of their guests are tourists and not locals. I was fairly disappointed to say the least. The next day and for the rest of our stay, we've decided to eat somewhere else. We've enjoyed it more and they were definitely NOT overpriced. The pool and beach- This is where they lack! The pool wasn't inviting. It looks good on picture, but definitely not as exciting as it looks. It was decent size and there's not much going on besides the cool chairs halfway submerged in the pool. Was there a jacuzzi or did I just totally miss it? Anyway, it was boring. THE BEACH? Oh my gosh! I wasn't expecting a man-made little "white sand beach" going on. The other areas surrounding the resort are full of rocks and not white sand at all. The water wasn't clear and it was full of algae... I didn't swim much because I started getting itchy with the things floating around. I was expecting to get a lot of sun and beach vibe going on, but it was not the case. My stay was not a memorable one and I would not come back. It's my personal preference,of course. I would just go elsewhere to be honest. I think there are cheaper resorts in the area or farther with better ocean water and pool, and no overpriced bland food and water downed drinks :(…
Very elegant hotel, service is superb and excellent, great selection in their breakfast buffet. At night they have a great with show at the IBIZA along the oceanfront. The dinner was also with a menu of excellent selection.
We’ve been returning to the Movenpick Resort complex in Cebu, Philippines for years. The easy access to their sparkling clean beach, the WiFi and the business lounge, their delicious restaurant food, the breathtaking panoramic ocean views, the nice mix of international guests of all ages, and most of all the superb hospitality and friendliness of the staff who deliver excellent customer service on a daily basis. Try it for yourself. You will see what I’m saying and most likely write your own rave review.