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Movenpick Hotel Mactan Island Cebu

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Punta Engano Mactan Island, Lapu-Lapu City, Cebu, Philippines, Lapu Lapu 6015 Philippines
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19 and is temporarily closed until 08/31/2022.Read more
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Traveler (2994)
Pool & Beach (715)
Room & Suite (528)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 08/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mövenpick Hotel Mactan Island Cebu
Updated 08/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 72 in Lapu Lapu
Location
4.2
Cleanliness
4.4
Service
4.3
Value
4.0
Sun, sand and sea await you at Mövenpick Hotel Mactan Island Cebu. Home to the hugely popular dining and entertainment venue, Ibiza Beach Club, this 5-star Mediterranean-inspired beachfront hotel is the ultimate hotspot for travelers seeking fun and comfort in a trendy setting. Surrounded by expansive marine life, and a location that is only 6 kilometers from the Mactan International Airport, the hotel is the ideal choice to jumpstart your Cebu journey. Feel the thrill of exciting water sports and adventure, or take a refreshing dip in the swimming pool or Sea. Nights come alive as Ibiza Beach Club commands the rhythm of the Mactan night scene with its showcase of live, world class entertainment accompanied by award-winning cuisine. The hotel is also the perfect choice for all kinds of occasions, from business events to weddings, with venues ranging from intimate spaces, ballrooms or lush tropical grounds, to a luxurious beach side bar and club.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Evening entertainment
Children Activities (Kid / Family Friendly)
Valet parking
Wifi
Hot tub
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Nightclub / DJ
Kids club
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Sun umbrellas
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
Filipino

Location

Full view
64Somewhat walkable
Grade: 64 out of 100
12Restaurantswithin 0.3 miles
0Attractionswithin 0.3 miles
3023Reviews108Q+A100Room tips
Traveler rating
  • 1,492
  • 921
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  • 138
  • 97
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Most Recent
Anna W wrote a review Feb 2022
Croydon, United Kingdom2 contributions
The resort exceeded my expectations, which were already high! The room was spacious and had a welcoming feel, and the bed allowed for some of the most restful sleeps I have ever had. The food was excellent! All staff members were all incredibly friendly and helpful. And the views and facilities on the property were beyond compare! This was the best hotel stay I have ever had and I look forward to returning one day!
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Date of stay: November 2021
Cleanliness
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Carra wrote a review Sep 2020
Cebu City, Philippines1 contribution1 helpful vote
Great experience! Very friendly and accomodating staff especially "Raymond" from IBIZA BEACH CLUB. Thank you so much!! The show was also fantastic. Food is amazing!! I hope to see you soon Movenpick and Ibiza ❤❤
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Date of stay: August 2020Trip type: Traveled
1 Helpful vote
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Wheresdicko wrote a review Aug 2020
Llandybie, United Kingdom19 contributions22 helpful votes
After flying into Cebu during the covid pandemic I was required to stay at a hotel accredited by the DOH until my PCR test results came back. Having visited movenpick in the past and always favouring the hospitality they provide, I did not hesitate to stay here again. A lot has changed during this year, however the 5star customer service has not changed. Every step of the process from leaving the airport to checking out was done with absolute professionalism and with safety at the highest priority. As I was unable to leave the room during my stay I had my breakfast and dinner delivered to my to me, staff members were incredibly polite and accommodating throughout my stay. Thank you to all the wonderful staff at movenpick for taking such good care of me during my stay. I look forward to returning in the near future.
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Date of stay: August 2020Trip type: Traveled
2 Helpful votes
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Response from Max Huber, General Manager at Mövenpick Hotel Mactan Island Cebu
Responded Aug 21, 2020
Dear Wheresdicko, Thank you for choosing to stay in our hotel and for your trust and confidence in our service. It's heartwarming to hear that you found everything to your comfort and convenience. Our guests' overall well-being and health are our priority and I'm glad that we were able to give you peace of mind while in our care, with our enhanced services and safety measures. Thank you, once again, for taking time to share this wonderful feedback. I look forward to welcome you back on your next visit. Kind regards, Max Huber General Manager
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Mesha Alba wrote a review Aug 2020
Dubai, United Arab Emirates21 contributions17 helpful votes
The hotel was very crowded during my stay, where the staffs weren't able to provide the service you seek or standard of a hotel that is well known. The variety of food and amenities are good. There are free goodies to snack on in the afternoon and the breakfast is just amazing. I did have trouble though with reimbursing an amount that was charged twice to my account. The level of service was so slow and that is due to the amount of crowd they have at their premises. Going to the city is a pain because of the traffic, so if you tend to be in the city a lot, avoid booking anywhere in Mactan.
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Date of stay: September 2019
Value
Location
Service
Room Tip: An okay place to be at if you intend to stay in Mactan Island only.
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2 Helpful votes
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Response from Max Huber, General Manager at Mövenpick Hotel Mactan Island Cebu
Responded Aug 4, 2020
Dear Meshael A, Thank you so much for choosing our hotel. I'm truly concerned about your review and I sincerely apologize for the inconvenience you experienced. Rest assured that we have made some enhancements systems and processes, to make them faster and more convenient for guests. We have also coordinated with third party providers and booking agencies, to ensure that improvements are also made for a better overall experience. .On another note, I'm happy to hear that you loved the variety of food and amenities available in our hotel. Thank you, once again, for taking time to post a review. I value every guest feedback as this helps us identify areas for attention and improvement. I wish you wonderful days ahead. Kind regards, Max Huber General Manager
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Dinali Cooray wrote a review Jul 2020
Colombo, Sri Lanka41 contributions2 helpful votes
This was the 1st stop in our honeymoon. There was a beautiful ocean view from the room. Food was also good. During our stay the hotel was always packed. A queue was always there for check in/out. The breakfast buffet was crowded as well. We tried out parasailing from the hotel and it was amazing!
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Date of stay: August 2019
Location
Cleanliness
Service
1 Helpful vote
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Response from Max Huber, General Manager at Mövenpick Hotel Mactan Island Cebu
Responded Jul 28, 2020
Dear dincoo11, Thank you for choosing to spend your honeymoon in our hotel. I am glad to know that you were able to make the most out of your visit by trying a couple of outdoor adventures and activities. Furthermore, I'm glad to know that you loved the comfort and views in your room, and found the food superb and satisfying. On another note, it's sad to hear about your experience waiting in line at the Front Desk and during breakfast. While there are advisories about timings and guest traffic, I do apologize for the inconvenience and I appreciate that you brought this matter to my attention. Rest assured that we have made improvements in our systems and processes, to make them more convenient for our guests. Thank you, once again, for taking time to post a review. I look forward to welcome you back to our hotel. Kind regards, Max Huber General Manager
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Uly-PH wrote a review Jul 2020
Cebu City, Philippines23 contributions5 helpful votes
+1
After four months (and counting) of isolation due to the ongoing community quarantine, some resort in Mactan started accepting local guests, and I decided to try it out. By and large, Movenpick is an excellent hotel, the staff is remarkable, and they ensure your safety during this time of the pandemic. Only one functioning restaurant and the menu is minimal, and I suspect this is due to the skeletal workforce. The room is quite old but mostly functional. There is no bidet, which is surprising for a hotel like this. The water at the tub is yellow, and I don't know why. By and large, it is still an excellent place to go for a change of your day-to-day environment during the quarantine.
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Date of stay: July 2020Trip type: Traveled
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Response from Max Huber, General Manager at Mövenpick Hotel Mactan Island Cebu
Responded Jul 26, 2020
Dear ucatalan, Thank you for choosing our hotel. I'm glad to hear that you were truly happy with your stay experience. Moreover, It brings me joy to hear how impressed you were with the service and found the ambiance ideal for people who wish to have a relaxing escape. On another note, I also appreciate the insights you shared about the facilities. While the mood lights and interior hues may give a different color impression on the water, my team went back to do a thorough check on your concern. Do trust that we have clean water running throughout our hotel. I value feedback such as yours as this helps us identify areas that need immediate check and attention. Thank you, once again, for taking time to post a review. I look forward to welcome you back to our hotel. Kind regards, Max Huber General Manager
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Tony Deng wrote a review Apr 2020
Singapore, Singapore99 contributions19 helpful votes
I stayed in Movenpick Hotel Mactan for 3 nights during a bonding trip with my colleagues in Jan 2020. I must say that he hotel facility and service are in good standard. The room is clean and well equipped. The bed is really comfortable. The breakfast is the best I had in Cebu. There is a private beach for bonding activities. Excellent!
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Date of stay: January 2020
Rooms
Service
Sleep Quality
Room Tip: High level rooms have a better view of the sea.
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Response from MaxHuber_GM, General Manager at Mövenpick Hotel Mactan Island Cebu
Responded Apr 19, 2020
Dear Tony_DXC, Thank you so much for choosing our hotel. It brings me great to joy to know how much you loved your stay and that you found everything to your comfort and convenience. It's always a pleasure to hear great feedback from our guests and I appreciate the time you took to post this review. I look forward to welcome you back on your next visit. Kind regards, Max Huber General Manager
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Mia M. wrote a review Mar 2020
3 contributions
The staff -- They're helpful and friendly. No complaints whatsoever. They're very attentive to the needs of the guests. Kind-hearted and warm staff. The room - It was pretty decent. It was good for the price, I guess. The food -- I had dinner at Ibiza and the food was pricey (even converting to USD) and sadly, it didn't live up to my expectation and its price. I was expecting a little bit more considering it's a "5 star resort". The cocktail drinks were also watered down. They are definitely overpriced -- I guess because most of their guests are tourists and not locals. I was fairly disappointed to say the least. The next day and for the rest of our stay, we've decided to eat somewhere else. We've enjoyed it more and they were definitely NOT overpriced. The pool and beach- This is where they lack! The pool wasn't inviting. It looks good on picture, but definitely not as exciting as it looks. It was decent size and there's not much going on besides the cool chairs halfway submerged in the pool. Was there a jacuzzi or did I just totally miss it? Anyway, it was boring. THE BEACH? Oh my gosh! I wasn't expecting a man-made little "white sand beach" going on. The other areas surrounding the resort are full of rocks and not white sand at all. The water wasn't clear and it was full of algae... I didn't swim much because I started getting itchy with the things floating around. I was expecting to get a lot of sun and beach vibe going on, but it was not the case. My stay was not a memorable one and I would not come back. It's my personal preference,of course. I would just go elsewhere to be honest. I think there are cheaper resorts in the area or farther with better ocean water and pool, and no overpriced bland food and water downed drinks :(
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Date of stay: November 2019
Rooms
Location
Service
Room Tip: Book a different resort.
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Response from MaxHuber_GM, General Manager at Mövenpick Hotel Mactan Island Cebu
Responded Mar 30, 2020
Dear mialemer, Thank you for choosing our hotel for your accommodation in Cebu. While it's a delight to know that you were impressed with my friendly and reliable team and enjoyed the comfort of our rooms, it's also sad to hear that the food and drinks didn't appeal to your taste. Do trust that I have shared your comments with our culinary team, for their assessment in menu planning and development. Regarding your feedback about the swimming pool and beach, I do understand that each everyone has their own preferences when it comes to leisure facilities. Please allow me to share, as well, that we do have a team assigned for the cleaning and maintenance of all our facilities at various times daily. I value feedback such as yours as this helps us assess how we can further enhance guest experience in our hotel. I wish you wonderful days ahead. Kind regards, Max Huber General Manager Max.Huber@movenpick.com
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wally raz wrote a review Mar 2020
Houston, Texas17 contributions15 helpful votes
Very elegant hotel, service is superb and excellent, great selection in their breakfast buffet. At night they have a great with show at the IBIZA along the oceanfront. The dinner was also with a menu of excellent selection.
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Date of stay: March 2020Trip type: Traveled
2 Helpful votes
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Response from MaxHuber_GM, General Manager at Mövenpick Hotel Mactan Island Cebu
Responded Mar 9, 2020
Dear journeys2424, Thank you for the thumbs up! This wonderful review has brought me great joy and I truly appreciate that you detailed out everything you found exceptional during your stay--- from the food selections to service quality, as well as the ambiance and entertainment lineup at Ibiza Beach Club. Such great news to share with the rest of the team! I look forward to welcome you back to our hotel. Kind regards, Max Huber General Manager
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Baja Diver wrote a review Mar 2020
Cebu City, Philippines21 contributions5 helpful votes
We’ve been returning to the Movenpick Resort complex in Cebu, Philippines for years. The easy access to their sparkling clean beach, the WiFi and the business lounge, their delicious restaurant food, the breathtaking panoramic ocean views, the nice mix of international guests of all ages, and most of all the superb hospitality and friendliness of the staff who deliver excellent customer service on a daily basis. Try it for yourself. You will see what I’m saying and most likely write your own rave review.
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Date of stay: March 2020Trip type: Traveled
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Response from MaxHuber_GM, General Manager at Mövenpick Hotel Mactan Island Cebu
Responded Mar 5, 2020
Dear josephlN3169II, Thank you so much for the love! It's so heartwarming to read this wonderful review coming from a returning guest. Your feedback about the hotel's services and facilities are music to our ears. I'm glad you found everything truly exceptional and worth raving about online. I look forward to welcome you back again on your next visit. Kind regards, Max Huber General Manager
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PRICE RANGE
$179 - $235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
movenpick resort & spa cebu hotel lapu lapu, movenpick resort and spa cebu, hilton cebu hotel, hilton mactan island, hilton lapu lapu, lapu lapu hilton
FORMERLY KNOWN AS
Movenpick Resort & Spa Cebu
LOCATION
PhilippinesVisayasCebu IslandMactan IslandLapu Lapu
NUMBER OF ROOMS
245
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Frequently Asked Questions about Mövenpick Hotel Mactan Island Cebu
What are some of the property amenities at Mövenpick Hotel Mactan Island Cebu?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mövenpick Hotel Mactan Island Cebu?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mövenpick Hotel Mactan Island Cebu?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mövenpick Hotel Mactan Island Cebu?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Mövenpick Hotel Mactan Island Cebu?
Conveniently located restaurants include Ibiza Beach Club, Abaca Restaurant, and Giuseppe Pizzeria & Sicilian Roast.
Are there opportunities to exercise at Mövenpick Hotel Mactan Island Cebu?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Mövenpick Hotel Mactan Island Cebu have an airport shuttle?
Yes, Mövenpick Hotel Mactan Island Cebu offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Mövenpick Hotel Mactan Island Cebu have airport transportation?
Yes, Mövenpick Hotel Mactan Island Cebu offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mövenpick Hotel Mactan Island Cebu?
Yes, dry cleaning and laundry service are offered to guests.
Does Mövenpick Hotel Mactan Island Cebu offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Mövenpick Hotel Mactan Island Cebu?
Many travelers enjoy visiting Magellan Shrine (0.6 miles).