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Plantation Bay Resort And Spa

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Plantation Bay Resort And Spa
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1,683 Reviews from our TripAdvisor Community

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Showing 1,209: English reviews
Makati, Philippines
Reviewed March 6, 2013

Lovely concept and visually beautiful resort. Lacks the polish and service to go that extra mile and be a really stand out resort. Food options only average although the Italian resto was an exception and was very good. Enjoyed it but would not go again.

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Helpful?
3Thank GrahamEdwards
EfrenPB_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear GrahamEdwards, Thank you for your kind comments about Plantation Bay's exceptional visual appeal, and the exceptional Italian food at our Palermo restaurant. Upon reviewing your file, your reference to a weakness in service apparently refers mostly to a delay in your room transfer to our Riverboat Suite. We regret that it took some time before we were able to...

Manila, Philippines
Reviewed March 2, 2013

We are a family of four and have our fair share of travels. Because of my husband's job, we get to travel frequently. In those travels, we saw numerous places with its own unique quality and beauty - and I would say that Plantation Bay is at par with the world's best. Finding this wonderful place, especially in our own...

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Helpful?
3Thank Dolores A
EfrenPB_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear Dolores A, We appreciate your candid report about our Recreation Manager, Chokie, and apologize that her behavior toward her staff tarnished your otherwise perfect stay. We teach all our supervisors and managers to be respectful not just to guests, but to each other and all our staff. Fortunately, most of them are, most of the time, and that is...

Los Angeles, California
Reviewed March 1, 2013

* Fantastic accomodations * Very friendly, warm, always helpful & smiling staff provided the best services * Food was perfect! * Beautiful place, clean lagoon/pools, busting of great activities to engage in; well 'manicured' landcape and not a single plant or branch out of place * Quite entertaining dinner/dance shows * Bit pricey but we did not mind paying for...

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Helpful?
1Thank Rob K
EfrenPB_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear Rob K, We are delighted to learn that, coming all the way from California, you consider Plantation Bay a fantastic resort with great leisure activities, excellent food, and exemplary service. We are also glad that you appreciated your romantic room accommodations, with a mahogany 4-poster king bed and a direct view over our East Lagoon. And a big thank...

San Antonio
Reviewed February 27, 2013

My husband and I just spent a week at Plantation Bay. This was our ninth visit. It was a nearly perfect relaxing vacation. The things we love about Plantation Bay: No matter how full the resort is we can always find a place to be away from others. No tipping. So many water places to choose from that we are...

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Helpful?
2Thank anneharper1951
EfrenPB_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear anneharper1951, It is always a pleasure to welcome you back to Plantation Bay. We are very delighted to learn that, even upon your 9th visit to Plantation Bay, you still found it relaxing, charming, and as good as ever. Thank you for your enthusiastic comments! Reviews like yours are highly appreciated, and inspire us to do even better at...

Chicago, Illinois
Reviewed February 27, 2013

Bill 621 We had a fantastic experience on our stay in late January 2013. The staff is incredible from the registration desk, dining room staff, housekeeping and the spa personnel. The Executive Chef, Mario, was "hands on" giving us excellent suggestions on what to try whether it was at breakfast, lunch or the theme dinners -- we had wonderful conversations...

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Thank Bill621
EfrenPB_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear Bill621, We are happy to hear that your recent visit was enjoyable and that our standard of service "set the bar" for your future travel expectations. At Plantation Bay, we strive to offer responsive but otherwise unobtrusive service, which is what experienced travelers like you appreciate. Thank you. We will definitely share your kind comments with our staff. Looking...

Manila
Reviewed February 25, 2013

Had a very wonderful stay here with my wife and our 2 young kids. So many pools to choose from. And after that there is still the beach. The water and the resort grounds were very clean. The room were spacious even for the 4 of us. The staff were very courteous and nice. The food though was quite expensive....

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Helpful?
Thank Dallas4594
EfrenPB_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear Dallas4594, Our resort welcomes many different kinds of visitors, but families are typically among our most appreciative guests. We're glad that you liked your spacious room, and that your children really enjoyed our facilities. When you book with us next time, please remind us of your comment about prices, so we can offer suggestions on how to get the...

Warrington, United Kingdom
Reviewed February 23, 2013 via mobile

the rooms and hotel grounds were nice and clean the pool nice and big but if you're not into karaoke the evening night out options are very limited unless you take a taxi outside to search for bars as walking out is not an option due to the hotels isolated location

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2Thank graham t
EfrenPB_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear graham t, We are happy to know that you liked your room and the resort's ambience. We regret to learn that you felt your evening entertainment options were limited. During your one-night stay, you may not have had enough time to appreciate our nightly Theme Dinner Buffets, or our after-dinner entertainers at Savannah Lounge. Some of our guests stay...

Quezon City, Philippines
Reviewed February 21, 2013

When I visited the hotel last month, I found the place much improved from when I was there more than 10 years ago. The lagoon looked prettier and The room looked brighter and smelled cleaner! I also found the entertainer at the Spanish resto and most specially the pair of singer and musician at the bar good and really entertaining....

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Helpful?
Thank Esther C
EfrenPB_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear Esther C, We're glad to learn that on your second visit to Plantation Bay, you found it even better than you remembered, rooms-and-facilities-wise. And thanks for the kind words about our entertainers at Palermo Restaurant. Next time you come back, check out our Savannah Lounge entertainment too. Sincerely, Efren P. Belarmino General Manager

Philippines
Reviewed February 21, 2013

I had the the most relaxing time with my girl friends at the Plantation Bay. Of course the spa was at the top of our list to try and we were not disappointed. The fee to use the hot tub, the pools etc all day was well worth it. Staff was very friendly and made sure you were well taken...

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Helpful?
Thank georgebrad
EfrenPB_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear georgebrad, We're glad you appreciated the resort's guest-friendly layout. Our building designs are 100% Filipino, and almost all furniture and fixtures are custom-ordered, designed, and made for Plantation Bay. We're glad that you enjoyed your stay, and that you found our nightly entertainment excellent. We hope to see you and your family again soon. Sincerely, Efren P. Belarmino General...

Shanghai, China
Reviewed February 21, 2013

While many of our friends were headed to Shangri-La for Chinese New Year, we went off the beaten path to the Plantation Bay. So very glad we did! I'm a scatterbrain, and arrived a day before the reservation. No worries, they put me in a spa-room. Very basic, with sweet music and smells running through. For one night, it was...

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Helpful?
Thank RitaM0919
EfrenPB_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear RitaM0919, Thank you for the encouraging review. Those who stay for a week like you have the opportunity to really discover what sets us apart from other hotels. We are glad that you loved your rooms and the Spa, and that throughout your stay, you and your friends enjoyed our activities and leisure facilities. Plantation Bay does its best...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover a resort in a class of its own. Set in 11 hectares of secluded grounds yet only one hour (when traffic is bad) from Cebu City, Plantation Bay offers one of the largest privately-owned waterways in the world, with the clean elegance of colonial-plantation architecture. Decompress from life’s pressures in the healing tranquility of an environment that truly feels “away from it all.” If you have ever spent time at a tropical plantation, you know what we mean. If not, come and discover a refreshingly different Flavor of Life. Whether you’re traveling for a family vacation or romantic getaway, for business or pleasure, this is far and away your best choice in the Philippines. ... more   less 

Additional Information about Plantation Bay Resort And Spa

Address: | Marigondon, Lapu Lapu 6015, Philippines
Location: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Price Range: $193 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Plantation Bay Resort And Spa 5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Plantation Bay Resort And Hotel Lapu Lapu
Plantation Bay Hotel
Plantation Bay Resort And Spa Cebu Island/Mactan Island
Hotel Style:
#2 Top resorts Hotel in Lapu Lapu
#2 On the Beach Hotel in Lapu Lapu
#2 Luxury Hotel in Lapu Lapu
#3 Spa Hotel in Lapu Lapu
#3 Family Hotel in Lapu Lapu
#5 Business Hotel in Lapu Lapu
#5 Romantic Hotel in Lapu Lapu
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Questions & Answers

Here's what travelers have asked, with answers from Plantation Bay Resort And Spa staff and other travelers.
71 questions
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Providence, Rhode Island
8 months ago

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Questions? Get answers from Plantation Bay Resort And Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book early for the themed dinner to avoid disappointment”
 of 5 bubbles AlejaNZro, 5 days ago | Read review
“All rooms are in plantation houses and all appear to be very central to pools and restaurants”
 of 5 bubbles 442LindaD, 2 weeks ago | Read review
“Waters Edge room is well worth the treat.”
 of 5 bubbles geoffreyl148, 2 weeks ago | Read review
“Ground Floor lagoon side was excellent on East lagoon for family with kids.”
 of 5 bubbles MUZDAV, 2 weeks ago | Read review
“Plenty of ground floor rooms have direct access to the lagoons”
 of 5 bubbles bsci88, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question