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Crown Regency Hotel & Towers

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Crown Regency Hotel & Towers
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773 Reviews from our TripAdvisor Community

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Showing 678: English reviews
Saitama, Japan
1 review
3 of 5 stars Reviewed 1 week ago

outage of electricity happened many times refrigerator was bloken shower was OK location is very good safety box didn't work room cleaning was good WIFY was slow and disconnected many times house keeping didn't come soon

Review collected in partnership with Asiatravel.com

Helpful?
Thank owaday77
Cainta, Philippines
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed for two nights for a conference held there and to interview taxpayers re tax administration. It has several challenging facilities of intetest and evening activities. The facilities needs some refurbizing. The breakfast and food at the cafe are average. The service of the staff was very good. It is conveniently located. Few steps away are good restaurants and... More 

Helpful?
Thank Manlalakbay
Level Contributor
2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

The lobby is awful, the staff look so awkward and unprofessional in so many ways, comfort room looks so old, rooms are creepy. They badly need renovation and employee training/orientation when it comes to dealing with guests and proper grooming and etiquette. The only thing that made our stay good is their rooftop. Over-all, NO! Don't even bother checking-in here.... More 

Helpful?
Thank John Ares H

Travelers are raving about these Cebu City hotels

San Juan, Philippines
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel used to be the best in Cebu because of its attractions, but now they haven't upgraded their rooms, like they are still using CRT-sized TVs with limited cable channels only. Bathrooms are a bit old now. The elevator that serves the top half of the hotel seldom functions.

Helpful?
1 Thank kenchi09
Manilla, Australia
2 reviews
1 of 5 stars Reviewed 2 weeks ago

We stay in this hotel last June 2016 with my kids. we are 3 rooms all in all. the hotel need to have renovation. many cock roach roaming around. the facilities in the room is not working. the bed,pillow and blanket is really poor. the staff is also poor. there is so many hotel in cebu to stay. for sure... More 

Helpful?
Thank alexa162016
Metropolis
1 review
3 of 5 stars Reviewed 2 weeks ago

It was our first time to check in at Crown Regency Hotel and we're giving them an average rating here in tripadvisor. First, they should upgrade their TV to LED Tv already. TVs with picture tubes are so outdated!!! It should be at least 32" LED TV or nothing! Second, have you ever heard of bedets beside the toilet?? Third,... More 

Review collected in partnership with Asiatravel.com

Helpful?
Thank SuperGhigs
Anchorage, Alaska, United States
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

The safe in the room did not work. We informed them and they said they would take care of it but never did. They would not accept valuables at the desk so we had to carry them with us. I do not like the way the elevator system works it is complicated to explain. One goes up so many floors... More 

Helpful?
Thank Ricky B
The Netherlands
Level Contributor
44 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here in 2009 en 2010, and we were back in 2016 and it seems like in the past 6 years there was no maintenance done in the hotel. The hotel is tired and worn out, the swimming pool and the kids playground had its glory days many years ago, also there is no bar or any nice place to... More 

Helpful?
Thank Amsterdam1974
Cagayan de Oro, Philippines
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

It was a great place for fun and adventure.Hotel staffs are friendly and accomodating. If you're a shooting enthusiast, you can drop by at the basement 1 for Ultima Sharp Shooter's Club, where pretty instructors awaits you. For oldies, Fifties Bar and club at tower II. Dimension bar for younger gen clubbing. Poolside bar also awaits for relaxation. Starbucks at... More 

Helpful?
Thank MariangLakwatsera
CrownRegencyHotel, Guest Relations Manager at Crown Regency Hotel & Towers, responded to this review

Dear MariangLakwatsera, Warm greetings from Crown Regency Hotel & Towers! On behalf of the management department, we wish to thank you for sharing these while staying with us. This motivates us to remain committed to delivering an outstanding overall experience to our valued clients. Indeed, placed in close proximity to the major establishments is very convenient and time saving for... More 

Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Average hotel, good service, excellent food and amazing activities for great prices. Staff were all friendly and welcoming. I stayed in the units in building 2, good bed fridge and to, lounge space and 2 bathrooms. The roller ouster is a big hit along with the sky walk, photos available to buy for good price and the hotel is close... More 

Helpful?
Thank Nhayes95
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
From any point in Metro Cebu, whether day or night, one can easily spot the tallest hotel building in the country, Crown Regency Hotel & Towers. The flagship property of Crown Regency Hotels & Resorts stands at the heart of Metro Cebu where it dazzles the people below with its signature colorful lights outlining the 48-story building. Built with the vision of being a one-stop shop destination within a destination, this 4-star property features world-class health & wellness and entertainment amenities, 389 lavishly furnished guest rooms and suites, and sumptuous dining outlets. The hotel also features function rooms which can accommodate up to 600 guests. Home to the world-famous Sky Experience Adventure, this hotel is truly a must-see attraction for all guests and tourists alike. Enjoy the world’s first and only Edge Coaster ride, designed to give brave adventure enthusiasts an unmatched 360-view of the entire city. Catch a thrilling ride from one building to the next with the world’s first urban zipline or enjoy a nice walk from 37 floors high on the Sky Walk Extreme The hotel is conveniently located in close proximity to the city’s major commercial hubs and tourist destinations, and is only an hour’s car ride away from Mactan-Cebu International Airport. When you stay at Crown Regency Hotel & Towers, you’ll never want for more. Tour options are available at the Concierge. Airport pickup and drop off are available. Check-in time is at 2:00PM and check-out time is at 12:00noon. ... more   less 

Additional Information about Crown Regency Hotel & Towers

Address: Osmena Boulevard | Fuente Towers, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $49 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Regency Hotel & Towers 4*
Number of rooms: 389
Reservation Options:
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Also Known As:
Crown Regency Hotel And Towers Cebu
Regency Cebu City
Cebu City Regency
Crown Regency Hotel & Towers Cebu Island/Cebu City
Hotel Style:
#3 Casino Hotel in Cebu City
#10 Luxury Hotel in Cebu City
#14 Spa Hotel in Cebu City
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