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Marco Polo Plaza Cebu

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Marco Polo Plaza Cebu
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1,125 Reviews from our TripAdvisor Community

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There are newer reviews for Marco Polo Plaza Cebu
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Showing 926: English reviews
Reviewed August 22, 2016 via mobile

This is a great hotel. The service is fantastic and it is in a good location away from the city centre. I visit Cebu a few times a year for business and I make sure I stay here each time. Oh and the Buffett is brilliant also. Highly recommend this to all

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Helpful?
1Thank Linc J
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear Linc J, Greetings from Marco Polo Plaza Cebu! Thank you for your strong recommendation of our brand of hospitality through this review. It is our pleasure to be of service to you each time you come and stay with us in all your business trips in Cebu. Thank you for your sincere appreciation. We look forward to have you...

Reviewed August 21, 2016 via mobile

Stay there for 2 nights it was excellent in service, food was great,room superb, staffs are very attentive. But small swimming pool. Transportation if you go to Ayala ,SM will take you for eternity it's just so much traffic around Cebu specially around 4 to 7pm

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Helpful?
Thank Satoe Y
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear Satoe Y, Greetings from Marco Polo Plaza Cebu! Thank you for sharing a review about your stay experience at our hotel. We are delighted for your appreciation of our hospitality; from service to food, room and recognizing the level of attentiveness of our staff. We wish you the best in all your travels and we look forward to see...

Penang Island, Malaysia
Reviewed August 21, 2016

The staff sre amazing and the rooms are very good except the bathrooms need to be updated as we had to be moved due to plumbing problems and the next room wasnt much better but overall a great stay. Would come again.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank John M
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear John M, Greetings from Marco Polo Plaza Cebu! Thank you for finding time to share a quick review about your stay with us. Thank you for branding our staff amazing and for the early plan to stay with us again. We look forward to see you. Cheers! Sincerely, Julie Najar General Manager

Reviewed August 19, 2016 via mobile

One of the best hotel experiences I've ever had..staffs were friendly and very accommodating..thank you Ms.kim for giving me welcome stuff "eagle" love it! had a cozy bedroom and enjoying my view at 10th! will definitely be back!!💋

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Helpful?
Thank niceyken o
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear niceyken o, Greetings from Marco Polo Plaza Cebu! Thank you for letting us know that your stay experience at our hotel is one of the best. We are all pleased to know that it was beyond your expectations. Thank you for the early plan to stay with us again. We look forward to share with you the Marco Polo...

Lapu Lapu, Philippines
Reviewed August 19, 2016

perfect place to stay...i was amazed at the roof deck the over-looking bar were u can see the view of the city and mountain on the other side 'a well experienced, definitely will come back.. iloveyou marcopolo...💋

Review collected in partnership with Marco Polo Hotels
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Thank nicey2016
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear nicey2016, Greetings from Marco Polo Plaza Cebu! Thank you for letting us know how much you have appreciated the Marco Polo Plaza Cebu experience through sharing this review. We are delighted to have shared with you a memorable stay experience. Warm regards! Sincerely, Julie Najar General Manager

Luzon, Philippines
Reviewed August 19, 2016

It was a pleasant stay. We enjoyed the cleanliness, nice staff. We added a bed for an extra person, however, we did not like the extra bed being provided to us. Too tiny! I requested through phone, i totally suggest you walk in so you can have your preferred beds provided. On our case i booked in advance, however they...

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank menchu_lorenzo
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear menchu_lorenzo, Greetings from Marco Polo Plaza Cebu! Thank you for finding time to write a quick stay experience review. It is our pleasure to know that it was a pleasant stay with special mention on cleanliness and staff experience. Cheers to all your travels and undertakings. We look forward to your next stay with us. Sincerely, Julie Najar General...

Mumbai (Bombay), India
Reviewed August 18, 2016

We stayed for a night on a business trip. I stay in at least 5 different hotels around the world in a month and know my hotels. The Marco Polo Cebu is a good hotel - par for the course with attentive staff , efficient check-in and check-out. Usually when you see airline crews in the hotel lobby, that is...

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank Sujan R
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear Sujan R, Greetings from Marco Polo Plaza Cebu! Thank you for finding time to write your stay experience with us through this post. We are delighted that we have made an impression to you knowing you traveled the world. It is a pleasure to know we are at par in luxury, customer service and attention to detail. Thank you...

Cebu City, Philippines
Reviewed August 17, 2016

My family(me, my wife and two kids) stayed last May 2016. We were booked at the 8th floor(mountain view). The staff at the hotel lobby were very accommodating, not to mention they looked like the flight stewardess of PAL(although I've seen PAL stewardess stayed in the hotel during our stay). Our room was clean and I would say "luxurious". One...

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Helpful?
2Thank bodieandtheblowfish
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear bodieandtheblowfish, Greetings from Marco Polo Plaza Cebu! Thank you for sharing your stay experience at our hotel and of course your appreciation of our brand of hospitality. What is inspiring to us is to know you are so pleased with our accommodation you want to name your child Marco Polo. We are glad that your whole family had fun;...

Luzon, Philippines
Reviewed August 16, 2016

They truly deliver an exceptional first class hospitality. We were well accommodated. We liked the room interiors--not so modern but the hotel is really clean!! We will definitely come back to this hotel every chance we get.

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Thank Sarah P
Butuan, Philippines
Reviewed August 16, 2016

Nothing to comment so far. Everything is good beyond my expectation. Breakfast is great, accommodations is excellent, bathroom is beyond compare, service to and from the airport and to other destinations was on time. Most of all, I appreciate the courtesy of hotel personnel.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank Benzon K
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear Benzon K, Greetings from Marco Polo Plaza Cebu! Thank you for sharing your sincere appreciation of our brand of hospitality through this post. Most especially by mentioning the courtesy you have experienced from our personnel. Branding our hotel "excellent" in service sets everything apart. Thank you for the good word, it is an inspiration to all of us! Sincerely,...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Marco Polo Plaza Cebu is nestled at the prestigious Nivel Hills providing a spectacular view of Cebu City and Mactan Island. Be it business or vacation, stay at Cebu City's Finest hotel, the Marco Polo Plaza Cebu. Marco Polo Plaza Cebu is a 24 storey hotel with 329 well-appointed guest rooms including suites with fine amenities, 24 hour security and safety measures and free Wi-Fi internet. A trip to the "Queen City of the South" in the Philippines - Cebu, is a culinary journey. Marco Polo Plaza Cebu is hailed as a dining destination of Cebu City. Dubbed as the "Best Buffet in Cebu City", Cafe Marco attracts diners to feast on Filipino, Continental and Western cuisine. It is awarded as Top 5 Restaurant in the Philippines by the prestigious Miele Guide in 2013. Blu Bar & Grill is an ultimate dining experience in Cebu City. From a thousand feet above sea level, it offers a panoramic view of Cebu City and Mactan Island. The glamorous Philippine Tattler awards it as one of Philippines' Best Restaurants. Marco Polo Plaza Cebu is a choice Cebu venue for meetings, conferences and celebrations. Its lavish Grand Ballroom and function rooms can accommodate up to 2,500 guests. ... more   less 

Additional Information about Marco Polo Plaza Cebu

Address: Cebu Veterans Drive | Nivel Hills, Lahug, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $83 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marco Polo Plaza Cebu 4*
Number of rooms: 329
Reservation Options:
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Also Known As:
Marco Polo Plaza Hotel Cebu City
Marco Polo Plaza Cebu Cebu Island/Cebu City
Hotel Style:
#2 Business Hotel in Cebu City
#2 Spa Hotel in Cebu City
#2 Luxury Hotel in Cebu City
#3 Romantic Hotel in Cebu City
#3 Family Hotel in Cebu City
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Questions & Answers

Here's what travelers have asked, with answers from Marco Polo Plaza Cebu staff and other travelers.
28 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“use a club lounge access room to enjoy breakfast and cocktails away from a crowded common dining area if you want peace and quiet”
 of 5 bubbles ericlD501BZ, yesterday | Read review
“get a room with sea view and make sure you visit rooftop penthouse restaurent”
 of 5 bubbles 811kumard, 1 week ago | Read review
“I prefer rooms at higher floors to have a better look of the city”
 of 5 bubbles Reda244, 1 week ago | Read review
“I was upgraded to an ocean view room on asking for this, I'm pleased I did this”
 of 5 bubbles noosajo, 2 weeks ago | Read review
“Do not let them put you on mountain side rooms”
 of 5 bubbles iandavida, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question