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    Marco Polo Plaza Cebu

    1,536 reviews
    #3 of 95 Hotels in Cebu City
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    Cebu Veterans Drive | Nivel Hills, Lahug, Cebu City 6000, Philippines
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
    Booking.com
    $70
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    $70
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    HotelQuickly
    $75
    $64
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    SAVE $11
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Booking.com
    $70
    TripAdvisor
    $70
    HotelQuickly
    $64
    Expedia.com
    Hotels.com
    $75
    Travelocity
    $75
    Hotwire.com
    $75
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    $68
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    All photos (1,310) 1,310
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    Certificate of Excellence
    Traveler (791)
    Room & Suite (295)
    Dining (264)
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    Overview
    4.5 1,536 reviews
    • Excellent55%
    • Very good34%
    • Average8%
    • Poor2%
    • Terrible1%
    Travelers talk about
    Cebu Veterans Drive Nivel Hills, Lahug, Cebu City 6000 Philippines See on map
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    3 Star accommodation
    All hotel details
    Rooms
    Sep 30Oct 1
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (1,536)
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    Traveler rating
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    All reviewscafe marcocontinental clubblu barmountain viewthe penthouseshuttle servicelobby loungefree shuttlebreakfast buffetrooftop restaurantpool sidetop floorfive star hotelnice poolmactan islandbusiness triphotel staff
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    1 - 5 of 1,303 reviews
    Reviewed 3 days ago
    Best Choice for Cebu City

    Location wad perfect. Away from the madness of the city yet close enough, with abundant food choices and easy connections in any direction.Halfway up a hill, it gave the rooms wonderful views. We had a mountain view room, and when we compared it with the...More

    Review collected in partnership with Marco Polo Hotels
    Thank ReginaldSLin
    Reviewed 6 days ago
    Very Family Friendly

    fast and easy check in and check out, very friendly hotel staff, food was amazing! no complain at all. everything we need is inside the hotel, restaurant, children playroom, swimming pool, etc. Thanks Marco Polo, you never disappoint us.

    Thank Diana T
    Reviewed 1 week ago
    Marco Polo did it Again - Fabolous

    I originally came in Mid September 2017 due to Hurricane Irma completly screwing up my flight I was originally supposed to leave out on 9/11/17. Luckily for me I was able to reschedule all 4 flights, and my Hotel here with Marco Polo. I hadn't...More

    Thank Thomas P
    Reviewed 1 week ago
    TOP OF THE HILL - really good place

    I went to the Marco Polo before to use it's restaurants, never stayed. this time we did. I have to say that without a doubt in my mind this is the best Hotel in the City. The service is kind and attentive and I was...More

    Thank remimi2017
    Reviewed 1 week ago
    Marco Polo Plaza Sojourn

    I have tried 3 Marco Polo Hotels in the Philippines- Davao, Cebu, Pasig. All are comparable when it comes to service-Excellent. As to food, Marco Polo Davao and Cebu stand out. As to rooms Pasig and Davao are better.

    Review collected in partnership with Marco Polo Hotels
    Thank edwinrabbit
    View more reviews
    123456…261
    About
    Description
    Marco Polo Plaza Cebu is nestled at the prestigious Nivel Hills providing a spectacular view of Cebu City and Mactan Island. Be it business or vacation, stay at Cebu City's Finest hotel, the Marco Polo Plaza Cebu. ...More Marco Polo Plaza Cebu is a 24 storey hotel with 329 well-appointed guest rooms including suites with fine amenities, 24 hour security and safety measures and free Wi-Fi internet. A trip to the "Queen City of the South" in the Philippines - Cebu, is a culinary journey. Marco Polo Plaza Cebu is hailed as a dining destination of Cebu City. Dubbed as the "Best Buffet in Cebu City", Cafe Marco attracts diners to feast on Filipino, Continental and Western cuisine. It is awarded as Top 5 Restaurant in the Philippines by the prestigious Miele Guide in 2013. Blu Bar & Grill at the penthouse is an ultimate dining experience in Cebu City. From a thousand feet above sea level, it offers a panoramic view of Cebu City and Mactan Island. The glamorous Philippine Tattler awards it as one of Philippines' Best Restaurants for the 5th time. Marco Polo Plaza Cebu is a choice Cebu venue for meetings, conferences and celebrations. Its lavish Grand Ballroom and function rooms can accommodate up to 2,500 guests. Less
    Hotel class
    Hotel Amenities
    HOTEL FEATURES
    Pool
    Fitness Center with Gym / Workout Room
    Room Service
    Restaurant
    Free Parking
    Free High Speed Internet (WiFi)
    Breakfast included
    Bar/Lounge
    Spa
    Air Conditioning
    Airport Transportation
    Babysitting
    Banquet Room
    Business Center with Internet Access
    Children Activities (Kid / Family Friendly)
    Concierge
    Conference Facilities
    Dry Cleaning
    Laundry Service
    Meeting Rooms
    Minibar
    Multilingual Staff
    Non-Smoking Hotel
    Outdoor pool
    Sauna
    Shuttle Bus Service
    Wheelchair access
    Beachfront
    Awards & Recognition
    Certificate of Excellence
    Certificate of Excellence
    Hotel Style
    Luxury
    ,
    Business
    ,
    Romantic
    ,
    Family
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Hotel class
    Awards & Recognition
    Certificate of Excellence
    Certificate of Excellence
    Hotel Style
    Luxury
    ,
    Business
    ,
    Romantic
    ,
    Family
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Number of rooms
    329
    Price range
    $64 - $148 (Based on Average Rates for a Standard Room)
    Also Known As
    Marco Polo Plaza Hotel Cebu City
    ,
    Marco Polo Plaza Cebu Cebu Island/Cebu City
    Location
    Philippines > Visayas > Cebu Island > Cebu City
    Show More
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    Photos
     All photos (1,310)1,310
    Full view
    Traveler (791)
    Room & Suite (295)
    Dining (264)
    Pool & Beach (82)
    Amenities (95)
    Business Center & Event Rooms (18)
    Family and Play Areas (2)
    Nearby
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    Nearby RestaurantsSee all 1,589 restaurants in Cebu Island
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    .00 miles away
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    Nearby AttractionsSee all 583 attractions in Cebu Island
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    See all
    Questions & Answers
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    Chai T
    August 21, 2018|
    AnswerShow all 2 answers
    Response from Egoy I | Reviewed this property |
    I recommend the Basilica Minore del Sto. Niño de Cebu. This church hold the Sto. Niño de Cebu that is paraded during the feast of Sto Niño. Not knly is the church centuries old but there are nearby scenic places you can... More
    0
    Votes
    은화 장
    June 20, 2018|
    AnswerShow all 5 answers
    Response from OnNivelHills | Property representative |
    Hi, 은화 장. Yes the hotel has a pick up service. You can ask your reservations partner to add it to your booking.
    0
    Votes
    nhiax2018
    Brian Connelly, please don't insult my intelligence. 1. "Please allow us to refresh your memory about the incident." You don't have to refresh my memory - I clearly understood the actions and words of your staff, the taxi driver, and the Ferrari staff that night. I was there. Did your CCTV footage record what they were saying? Because I did with my cell phone. If you like to me contact my lawyer and/or your Headquarters in Hong Kong with that footage, then please keep insulting my intelligence? Or you can be professional when customers provide candor reivews? 2. "Prior to departing the Ferrari KTV, your acquaintance paid the taxi driver Php1,000 (approximately US$19) to cover the taxi meter and the damage to his taxi." We didn't have 1,000 pesos prior to departing because Ferrari robbed us. We came back to your hotel, pulled the cash out of your ATM, and paid the taxi driver's bribe to "release us of our actions". I'm wondering why you didn't mention that with your CCTV evidence? The taxi driver stay in front of your hotel until we handed him his bribe. 3. We didn't understand what the driver was saying so your security staff interpreted the taxi driver's claim. Your staff said that the taxi driver claimed we hit the front bumper, not the rear. When I looked at the taxi, there was so many damages all over his vehicle, that I couldn't pinpoint exactly what the driver was speaking of. Your security staff, again, reiterated the next day that we damaged the taxi's front bumper - are you saying I didn't understand the next day what he was saying? Or, I wasn't intelligence enough to know he was fishing for a bribe, that time, and multiple times afterwards too? 4. "At no time did our security team even attempt to bribe you." You did not offer any evidence of this statement, but attacked the reviewer's state of mind in an effort for damage control, i.e., I was drinking too much to make such an opinion, therefore I couldn't possible make such an opinion. Nor did you apologize to your customer for feeling pressured into having to offer bribes. Again, I recorded their intentions with my phone. Your staff, amoungst others, didn't realize I was recording. I suggest you retract your opinion. 5. You inserted the opinion of the Ferrari staff to support your claim. You inserted the opinion of a strip/prostitution establishment an establishment considered to have the lowest ethics, to support your opinion. I have video recordings of that night at their establishment, of them double charging us, and of your staff's verbal conversations with me. 6. You don't have to look forward to welcoming me back. I won't be staying at your establishment ever again. I said you're one of the best hotels in the region, I didn't say you're the "only" great establishment in the region.
    February 12, 2018|
    Answer
    Response from nhiax2018 | Reviewed this property |
    This was a session posted by nhiax2018 to allow other customers to see my rebuttal tmanagement's disrepectful response to my original candor review.
    -1
    Votes
    123456…13
    Room Tips
    "Mountain view is better than sea view, and a bit cheaper too!"
    Read review
    "Deluxe Suite or Better"
    Read review
    "I actually chose Mountain view, as I love it. It is really nice."
    Read review
    "If you are a nature lover, select the room with mountain view."
    Read review
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