Marco Polo Plaza in Cebu offers experiencw through their amenities and clean guest rooms that can make people checking-in at this 5-star hotel an unforgettable experience, Cafe Marco, offers meals in a wide array of Asian and European Cuisine
We usually stay at another hotel when coming to Cebu, but this time it was sold out so we decided to try Marco Polo without having any prior knowledge of it. This hotel is superb, and it will replace our usual hotel choice in the future. The service is first class, and the staff very friendly. We had a minor issue with our room just after check in, and they immediately took our concern seriously and moved us to another room. They even gave us a lovely cake as an apology which is a nice gesture! The food is as good as everyone says, the breakfast and dinner buffet both offer a wide variety of choice, and the cost of the dinner buffet is very reasonable. I was told during dinner that my 6 year old can eat for free which is ideal for those staying with families. The rooms are very clean and spacious, and the views either side are amazing. Overall a fantastic hotel and you won't find anything nearly as good for the price.…
Superb worht the money. Hopefully they could fix their gym and sauna. Breakfast was sumptious. Rooms are so tidy clean service is one call away. All requests were granted. So far the customer service stunned me i felt valued. Keep it up
The hotel is as classic as it can be. The design is elegant, classy without trying to be modern. The company booked this hotel for 2 events already and I fairly enjoy the accommodation. If you want a quiet time and not too keen of the very urban lifestyle of Cebu then this hotel is a good spot. Overall, enjoyed my stay. The check in time needs to be improved though.
We eat here 3-4 times a year and recomend Marco Polo for friends and family. 1st Class restaurant and hotel. Their buffet is memorable including Sushi, US Beef and occasionally Turkey. Breakfast has loads of bacon and omelets, European Muesli and yogurt with fresh fruits and salads.
marco polo never stops to amaze us with quality service and sumptuous meals despite the affordability. At less than 4000 pesos you get to enjoy their spacious room with bath tub, exercise in their gym, enjoy quality family time with their pool and most especially dine at their restaurant which offer high class and varied cuisines.
Our overall experience was good. It was only at Cafe Marco that our group experienced some inconvenience (when our CEO didn’t get the plated food the he ordered yet we were charged around Php 1K just because of a coffee order). Please also fix the format of the breakfast options you offer on the sheet of paper used for ordering because it is confusing. Let your guests know upon check-in the breakfast inclusion/set-up. Also, it’s about time you review the breakfast set-up for guests staying in the hotel because other hotels are already offering buffet breakfast set-up.
Excellent stay experience together with my family. From booking , facilities, restaurant,service was verygoodWe will stay here again definitely . Thank you for making our stay/vacation pleasurable.worth it.a highly recommended hotel. Kudos to the car service who made us feel safe and enjoy going to Tops hill.
I booked our stay thru their website and got the promo for 3pax with buffet breakfast. The room was clean, comfy beds and pillows, very fast wifi and cable TV. Not to mention the very cold AC and hot and cold shower. Everything was very good plus the Cafe Marco. Will definitely book again. Thank you Marco Polo.
The staff were very accomodating; the rooms were clean and comfortable; and the food was excellent. Truly, a very good experience. The location of the hotel is nearby many landmarks and so, traveling from place to place was not difficult.