Marco Polo Plaza Cebu
Cebu Veterans Drive Nivel Hills, Lahug, Cebu City 6000 Philippines
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Room & Suite (411)
Dining (317)
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About
#3 of 197 hotels in Cebu City
Location
4.0
Cleanliness
4.5
Service
4.5
Value
4.3
Travelers' Choice
Marco Polo Plaza Cebu is nestled at the prestigious Nivel Hills providing a spectacular view of Cebu City and Mactan Island. Be it business or vacation, stay at Cebu City's Finest hotel, the Marco Polo Plaza Cebu. Marco Polo Plaza Cebu is a 24 storey hotel with 329 well-appointed guest rooms including suites with fine amenities, 24 hour security and safety measures and free Wi-Fi internet. A trip to the "Queen City of the South" in the Philippines - Cebu, is a culinary journey. Marco Polo Plaza Cebu is hailed as a dining destination of Cebu City. Dubbed as the "Best Buffet in Cebu City", Cafe Marco attracts diners to feast on Filipino, Continental and Western cuisine. It is awarded as Top 5 Restaurant in the Philippines by the prestigious Miele Guide in 2013. Blu Bar & Grill at the penthouse is an ultimate dining experience in Cebu City. From a thousand feet above sea level, it offers a panoramic view of Cebu City and Mactan Island. The glamorous Philippine Tattler awards it as one of Philippines' Best Restaurants for the 5th time. Marco Polo Plaza Cebu is a choice Cebu venue for meetings, conferences and celebrations. Its lavish Grand Ballroom and function rooms can accommodate up to 2,500 guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Evening entertainment
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Outdoor pool
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Rooftop bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Green
Languages Spoken
English, Spanish, Chinese, Filipino
Location
Full view
59Somewhat walkable
Grade: 59 out of 100
35Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
Contact
Cebu Veterans Drive Nivel Hills, Lahug, Cebu City 6000 Philippines
Getting there
Rental CarsSee rental cars from $43/day
1947Reviews47Q+A100Room tips
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Most Recent
Nice hotel. Nice room, it’s kinda big and the bathtub was nice.good for the price for two. Paid only P7,500 rounded off cents for 3 days and 2 nights with breakfast buffet through Agoda. And the WIFI Internet is very good. It’s good for the people who wants to staycation with WFH work. Definitely come back next year.
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Review collected in partnership with Marco Polo Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Marco Polo Plaza in Cebu offers experiencw through their amenities and clean guest rooms that can make people checking-in at this 5-star hotel an unforgettable experience, Cafe Marco, offers meals in a wide array of Asian and European Cuisine
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Review collected in partnership with Marco Polo Hotels
Date of stay: August 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We usually stay at another hotel when coming to Cebu, but this time it was sold out so we decided to try Marco Polo without having any prior knowledge of it. This hotel is superb, and it will replace our usual hotel choice in the future. The service is first class, and the staff very friendly. We had a minor issue with our room just after check in, and they immediately took our concern seriously and moved us to another room. They even gave us a lovely cake as an apology which is a nice gesture! The food is as good as everyone says, the breakfast and dinner buffet both offer a wide variety of choice, and the cost of the dinner buffet is very reasonable. I was told during dinner that my 6 year old can eat for free which is ideal for those staying with families. The rooms are very clean and spacious, and the views either side are amazing. Overall a fantastic hotel and you won't find anything nearly as good for the price.…
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Roel Constantino, General Manager at Marco Polo Plaza Cebu
Responded 6 days ago
Dear shaune468, Thank you for your very nice review, your insight and experiences as a seasoned traveler are valuable to other travelers looking for fair and honest representations to base their hotel choices. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. It is gratifying to read reviews such as yours, and know that you recognize the quality hospitality that we all strive to provide. Your recommendation to others to stay at Marco Polo Plaza Cebu is truly appreciated, this is the best compliment we can receive. We look forward to seeing you back again soon! Yours sincerely, Roel Constantino General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Superb worht the money. Hopefully they could fix their gym and sauna. Breakfast was sumptious. Rooms are so tidy clean service is one call away. All requests were granted. So far the customer service stunned me i felt valued. Keep it up
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Review collected in partnership with Marco Polo Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Roel Constantino, General Manager at Marco Polo Plaza Cebu
Responded 3 weeks ago
Dear cyton2014, I am a huge believer that service is what makes a property stand out from the rest and I am so glad that spirit is shining through to our guests. Thanks very much for staying with us and for taking time out to leave a review. We appreciate both! Yours sincerely, Roel Constantino General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is as classic as it can be. The design is elegant, classy without trying to be modern. The company booked this hotel for 2 events already and I fairly enjoy the accommodation. If you want a quiet time and not too keen of the very urban lifestyle of Cebu then this hotel is a good spot. Overall, enjoyed my stay. The check in time needs to be improved though.
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Review collected in partnership with Marco Polo Hotels
Date of stay: July 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Roel Constantino, General Manager at Marco Polo Plaza Cebu
Responded 3 weeks ago
Dear rjotaku1991, Thank you for your excellent review. We are delighted that you enjoyed your experience with us as our guests’ comfort and convenience are foremost in our minds. The Marco Polo Plaza Hotel remains the premier hotel of Cebu. We remain committed to providing the highest level of service in all areas for our valued guests. We do hope you will return to the Marco Polo Plaza and allow us to provide you with a marvelous stay. Yours sincerely, Roel Constantino General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We eat here 3-4 times a year and recomend Marco Polo for friends and family. 1st Class restaurant and hotel. Their buffet is memorable including Sushi, US Beef and occasionally Turkey. Breakfast has loads of bacon and omelets, European Muesli and yogurt with fresh fruits and salads.
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Roel Constantino, General Manager at Marco Polo Plaza Cebu
Responded 4 weeks ago
Dear Dave K, Thank you for your excellent review! We are so pleased to hear you enjoyed your recent visit with us. Here in Marco Polo Plaza Cebu, our ethos is to serve our guests with warmth, superior facilities, and the best food in town. We appreciate you taking the time to recognize our efforts and look forward to your return visit as our valued guests. Yours sincerely, Roel Constantino General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
marco polo never stops to amaze us with quality service and sumptuous meals despite the affordability. At less than 4000 pesos you get to enjoy their spacious room with bath tub, exercise in their gym, enjoy quality family time with their pool and most especially dine at their restaurant which offer high class and varied cuisines.
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Review collected in partnership with Marco Polo Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Roel Constantino, General Manager at Marco Polo Plaza Cebu
Responded 5 weeks ago
Dear Rommel, Thank you for your sharing feedback from your recent stay with us. Your review is certainly helpful for travelers planning to visit Cebu. I am delighted that your family enjoyed the Marco Polo’s facilities and services. It may interest you to know that we are re-opening El Viento, our popular poolside restaurant in August. Thank you for choosing to stay with us and we look forward to welcome you back soon. Yours sincerely, Roel Constantino
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our overall experience was good. It was only at Cafe Marco that our group experienced some inconvenience (when our CEO didn’t get the plated food the he ordered yet we were charged around Php 1K just because of a coffee order). Please also fix the format of the breakfast options you offer on the sheet of paper used for ordering because it is confusing. Let your guests know upon check-in the breakfast inclusion/set-up. Also, it’s about time you review the breakfast set-up for guests staying in the hotel because other hotels are already offering buffet breakfast set-up.
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Review collected in partnership with Marco Polo Hotels
Date of stay: June 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Roel Constantino, General Manager at Marco Polo Plaza Cebu
Responded 5 weeks ago
Dear Mr. Urbanozo, Thank you for taking your time to leave us a review of your recent stay. We are glad to know that overall you enjoyed your stay with us. We sincerely regret overlooking the breakfast order for your CEO and offer our deep apologies for the unfortunate incident. Our restaurant team has since been briefed on the importance of timeliness and accuracy especially for business travelers and we have reviewed internal processes to improve our efficiency. We take good note of your comments to review our breakfast offering, and are pleased to let you know that we will soon phase in buffet breakfast daily instead of just weekends starting next week. We appreciate your feedback to help us improve our services and look forward to provide you a more seamless stay on your next visit. Yours sincerely, Roel Constantino
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent stay experience together with my family. From booking , facilities, restaurant,service was verygoodWe will stay here again definitely . Thank you for making our stay/vacation pleasurable.worth it.a highly recommended hotel. Kudos to the car service who made us feel safe and enjoy going to Tops hill.
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Review collected in partnership with Marco Polo Hotels
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Roel Constantino, General Manager at Marco Polo Plaza Cebu
Responded 5 weeks ago
Dear Analou, Thank you for your taking your time to share feedback from your recent stay with us. I am delighted that your family enjoyed the Marco Polo’s facilities and services. It may interest you to know that we are re-opening El Viento, our popular poolside restaurant in August. Thank you for choosing to stay with us and we look forward to welcome you back soon. Yours sincerely, Roel Constantino
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked our stay thru their website and got the promo for 3pax with buffet breakfast. The room was clean, comfy beds and pillows, very fast wifi and cable TV. Not to mention the very cold AC and hot and cold shower. Everything was very good plus the Cafe Marco. Will definitely book again. Thank you Marco Polo.
Read more
Review collected in partnership with Marco Polo Hotels
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Roel Constantino, General Manager at Marco Polo Plaza Cebu
Responded Jul 2, 2022
Dear vhanvhan06, Thank you for using our promotions on the website! There really is more value for money when booking direct. We appreciate your review of Marco Polo Plaza Cebu. Your feedback is very helpful for travelers planning to visit Cebu. We are pleased to know that you enjoyed your stay with us, and look forward to welcoming you back. Yours sincerely, Roel Constantino General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$55 - $75 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marco polo plaza hotel cebu city, marco polo plaza cebu
LOCATION
PhilippinesVisayasCebu IslandCebu City
NUMBER OF ROOMS
329
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Claim Your Listing Frequently Asked Questions about Marco Polo Plaza Cebu
Which popular attractions are close to Marco Polo Plaza Cebu?
Nearby attractions include Carmelite Monastery Cebu City (0.6 miles), Bugho Waterfalls (0.6 miles), and Mandaue-Mactan Bridge (0.6 miles).
What are some of the property amenities at Marco Polo Plaza Cebu?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Marco Polo Plaza Cebu?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Marco Polo Plaza Cebu?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Marco Polo Plaza Cebu?
Yes, free parking is available to guests.
What are some restaurants close to Marco Polo Plaza Cebu?
Conveniently located restaurants include Cafe Marco, Anzani, and blu bar and grill.
Are there opportunities to exercise at Marco Polo Plaza Cebu?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Marco Polo Plaza Cebu have an airport shuttle?
Yes, Marco Polo Plaza Cebu offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Marco Polo Plaza Cebu have airport transportation?
Yes, Marco Polo Plaza Cebu offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Marco Polo Plaza Cebu?
Yes, dry cleaning and laundry service are offered to guests.
Does Marco Polo Plaza Cebu offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.