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Marco Polo Plaza Cebu

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Marco Polo Plaza Cebu
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1,009 Reviews from our TripAdvisor Community

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Showing 829: English reviews
Perth
1 review
Reviewed 2 days ago NEW

Stayed for 5days 4nights, couldn't sleep in at least 2 of these nights cause I keep getting woken up with the contraction on the floor above. Those rooms shouldn't have been booked. Hotel staff should tell the guest ahead before paying. Also in Cebu for night outs, I'm on holiday and couldn't have a sleep in cause the builders started... More 

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank E2312GXjaneb
Cebu City, Philippines
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 days ago NEW

I only got to stay here overnight with some friends and I love their room. It's so big and they even have a bathtub! How cool is that. They also have a variety of free soap, shampoo, toothbrush, etc that will make you feel at home and worry less on toiletries to bring. Internet connection is not consistent (there's limited... More 

Helpful?
Thank CPee16
philippines
2 reviews
Reviewed 4 days ago NEW

My home in Cebu, the staff make this hotel special. Smiles and courtesy from every department. On my last visit I missed going to Blu bar which is being refurbished, I look forward to seeing the newly renovated area which I believe will be in the next week or so.

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank TomWoods
San Francisco Bay Area, Us
Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 days ago NEW

It was my first time in Cebu City Philippines and stayed at the club room. It is a very nice and clean hotel. I will say it is the finest hotel in Cebu city. The staff is very helpful and friendly. the pool is nice, but I can't stand for people wearing T-shirt swimming in the pool. Breakfast is very... More 

Helpful?
Thank CanCan40
Dubai, United Arab Emirates
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

We have booked for 2 rooms, one for my parents and one for my family of 3. I would prefer, the twin room especially if you have a child as it is more spacious compared to that of 1 large double bed. The location is up hill and closer to nature but a bit far from the city proper, though... More 

Helpful?
Thank ndaylens
Manila, Philippines
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 days ago NEW

Clean hotel, very helpful staff - and if you want to enjoy a relaxing drink, sit by the pool which is beside the coffee shop and take a plunge in the pool later to relax & wash off your worries. The location of this hotel is about 30 mins from the airport - depending upon traffic but if you want... More 

Helpful?
Thank rishiwise
Geneva, Switzerland
Level Contributor
602 reviews
181 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
Reviewed 1 week ago via mobile

This is a very large and quite standard luxury hotel with all expected amenities but nothing very exceptional. Front desk was rather inefficient at check in, but much better when leaving. Our room, in a higher floor was nice but not specially impressive, due to its relatively modest size and odd settings (no shelves in the cabinets for example). The... More 

Helpful?
Thank JMGeneva
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

We went in thisbplace to relax and unwind our self from travelling, the view were nice and tourist were also not much in tjis place its easy access to be here either ride taci or ask for a ride to your own hotel is also good

Helpful?
Thank emilbon
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear emilbon, Greetings from Marco Polo Plaza Cebu! Thank you for sharing your 'relaxing' experience at our hotel. We are happy that you have chosen to stay with us among the rest of the hotels after your travels. Cheers to the next visit! Sincerely, Julie Najar General Manager More 

Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

View is spectacular, you can see downtown cebu from your window. But improvements should be made in rooms. Like there are lots of sockets but only one is working, there is a tub but no bubble bath soap provided, mirrors are not so clean, no socket at the minibar so i have to bring the heater to the working table... More 

Helpful?
Thank maecee14
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear maecee14, Greetings from Marco Polo Plaza Cebu! Thank you for taking time to share this stay review. We acknowledge the matters that did not meet your expectations and we apologize for the inconvenience it has caused you. Rest assured we are looking at these closely to be able improve the situation. Nevertheless, we thank you for staying with us... More 

Metro Manila, Philippines
Level Contributor
6 reviews
5 hotel reviews
Reviewed 2 weeks ago

the accommodation and service was excellent. all the staff were helpful, attentive, and courteous! a bit far from the metro but the trip was really worth it! can't see any negatives at all... Kudos to everybody there and keep it up...!!! looking forward to my next visit to cebu

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank allant573
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear allant573, Greetings from Marco Polo Plaza Cebu! Thank you for the warm appreciation of our hospitality in all aspects. We take this as added inspiration. Cheers to more good travels all over and trips to Cebu with us as your home! Sincerely, Julie Najar General Manager More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
Marco Polo Plaza Cebu is nestled at the prestigious Nivel Hills providing a spectacular view of Cebu City and Mactan Island. Be it business or vacation, stay at Cebu City's Finest hotel, the Marco Polo Plaza Cebu. Marco Polo Plaza Cebu is a 24 storey hotel with 329 well-appointed guest rooms including suites with fine amenities, 24 hour security and safety measures and free Wi-Fi internet. A trip to the "Queen City of the South" in the Philippines - Cebu, is a culinary journey. Marco Polo Plaza Cebu is hailed as a dining destination of Cebu City. Dubbed as the "Best Buffet in Cebu City", Cafe Marco attracts diners to feast on Filipino, Continental and Western cuisine. It is awarded as Top 5 Restaurant in the Philippines by the prestigious Miele Guide in 2013. Blu Bar & Grill is an ultimate dining experience in Cebu City. From a thousand feet above sea level, it offers a panoramic view of Cebu City and Mactan Island. The glamorous Philippine Tattler awards it as one of Philippines' Best Restaurants. Marco Polo Plaza Cebu is a choice Cebu venue for meetings, conferences and celebrations. Its lavish Grand Ballroom and function rooms can accommodate up to 2,500 guests. ... more   less 

Additional Information about Marco Polo Plaza Cebu

Address: Cebu Veterans Drive | Nivel Hills, Lahug, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $78 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marco Polo Plaza Cebu 4*
Number of rooms: 329
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Asiatravel.com Holdings, Booking.com, Cancelon, Priceline and Jetsetter so you can book your Marco Polo Plaza Cebu reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marco Polo Plaza Hotel Cebu City
Marco Polo Plaza Cebu Cebu Island/Cebu City
Hotel Style:
#2 Business Hotel in Cebu City
#3 Spa Hotel in Cebu City
#3 Luxury Hotel in Cebu City
#3 Romantic Hotel in Cebu City
#3 Family Hotel in Cebu City
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Questions & Answers

Here's what travelers have asked, with answers from Marco Polo Plaza Cebu staff and other travelers.
23 questions
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Questions? Get answers from Marco Polo Plaza Cebu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't get the continental club rooms, construction done of the floor above and the noise is unbelievable!! Waste of money.”
 of 5 bubbles E2312GXjaneb, 2 days ago | Read review
“top floors are quieter with perfect mountain view or city/ sea view.”
 of 5 bubbles ndaylens, 6 days ago | Read review
“all the rooms are great but go for the higher floors - you will be mesmerized by the view...”
 of 5 bubbles allant573, 2 weeks ago | Read review
“we loved the sea view room. eat dinner at the blu restaurant.”
 of 5 bubbles sstlcm08, 2 weeks ago | Read review
“Good sized, clean, comfortable room with great views of mountains or the city from the back or the front rooms respectively.”
 of 5 bubbles ludgardoz, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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