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Marco Polo Plaza Cebu

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Marco Polo Plaza Cebu
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1,120 Reviews from our TripAdvisor Community

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Maidstone, United Kingdom
Reviewed 2 days ago NEW

This is a great hotel, it has everything you would expect from a hotel of this calibre. The room was clean, staff were great, cocktails weren't bad either. Nothing was too much trouble, I loved the private lift, the hotel was easy to get to and not too far from the main mall of the island (Ayala Mall).

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank scientist63
Sempach, Switzerland
Reviewed 4 days ago NEW

I liked the hotel good, and would be very friendly at the arrival welcomed. Also the service at the reception was good. The restaurants and the breakfast buffet were good. I found the room nice, and it was always well cleaned. Can the hotel further apple, and can imagine me to book again.

Review collected in partnership with Marco Polo Hotels
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Thank andreaskR5564OI
Salt Lake City, Utah
Reviewed 5 days ago NEW

Marco Polo is a nice hotel. Good breakfast with many choices. Good customer service. The staff are friendly and accommodating. Clean and cozy room. The pool is big and nice. They have a nice concert at night by the pool. They also have a shuttle to take you to the malls which is very convenient. Highly recommended! We enjoyed our...

Review collected in partnership with Marco Polo Hotels
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Thank 119rickl
Pattaya, Thailand
Reviewed 6 days ago NEW

It is not the newest hotel, but pretty nice set up. The back side view from the rooms look over a shanty town, but that is Cebu. Every thing was fine but not exceptional. It is a bit outside but that can be considered as a plus as the location is not noisy.

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Thank Schulte_bkk
Brisbane, Australia
Reviewed 6 days ago NEW

This place is pretty nice location, great views and fantastic breakfast albeit expensive. amenities are great and service is quite fantastic. the downside is its bit far off the city means you have to get a taxi every time you venture out, and the complimentary transport does not run for your schedule. Overall, a great place to chill and enjoy.

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Helpful?
Thank Kumar D
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear Kumar D, Greetings from Marco Polo Plaza Cebu! Thank you for sharing your stay experience through this post. We are all delighted of your appreciation of our brand of hospitality on most aspects of your stay. We look forward to see you again on that next trip to Cebu! Sincerely, Julie Najar General Manager

Telford
Reviewed 6 days ago NEWvia mobile

Stayed here for the 2nd part of a business trip to the Philippines. I think we'd been spoilt with the amazing New World in Makati for the first part of our trip. This Marco Polo wasn't as new and contemporary but it was still a really nice hotel. Great pool, lovely cocktails, amazing breakfast. My only criticism was that room...

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Helpful?
Thank Caroline W
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear Caroline W, Greetings from Marco Polo Plaza Cebu! Thank you for sharing time to write a stay review. We are happy that you had a lovely stay, appreciating our amenities, food and beverage outlets and its products. Thank you for the good word. We look forward to have you stay with us again on that next trip. Cheers! Sincerely,...

Jeddah, Saudi Arabia
Reviewed 6 days ago NEW

The hotel is located on top of a hill so it provides a full view of Cebu city, in addition you see a wonderful view of the mountain & greens behind the hotel. The staff are well trained & helpful. Wonderful lobby & music in the evening. Breakfast buffet is very nice. ******One disadvantage was the WIFI as you are...

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Helpful?
Thank Reda244
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear Reda244, Greetings from Marco Polo Plaza Cebu! Thank you for sharing this stay review. We are happy that you find our hotel 'wonderful', appreciating the beautiful view that our location provides and the brand of customer service you have experienced. We see that you enjoyed very much the food offerings, live music entertainment and the general atmosphere. We also...

Kalaru, Australia
Reviewed 1 week ago

I wouldn't stay anywhere else in Cebu city.One criticism pool is a bit too cold even on a hot day I'm sure this can be fixed quite easily.The alcohol and soft drinks at pool bar should be a bit cheaper tax and tip added afterwards so drinks are a bit dearer than they first appear.Staff there are great and bartenders...

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank Steven H
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear Steven H, Greetings from Marco Polo Plaza Cebu! Thank you for sharing a quick stay review and for your appreciation of our brand of customer service and unique environment and location. Thank you too for sharing your thoughts about the other aspects that did not seem to meet your expectations. We are taking note of these. We look forward...

Noosa, Australia
Reviewed 1 week ago

From the moment of arrival you realise the staff are well trained in the art of making you feel welcome and making you immediately feel personally at home. The hotel is large and to find many staff remembering your name is unusual. The rooms are extremely clean as befits a hotel of this quality. A criticism that prevents me giving...

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Helpful?
Thank noosajo
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear noosajo, Greetings from Marco Polo Plaza Cebu! Thank you for sharing your stay experience with us through this post. We are glad that you find our services and amenities top of the line, appreciating the extra freebies we extend to our guests such as the free shuttle service to the major shopping malls of the city at schedule times...

Cebu City, Philippines
Reviewed 1 week ago

It has always been a wonderful experience staying at marco polo. I would like to say thank you to Sir Bienvenido the duty manager for that night for understanding and accommodating my request and to really make sure that I will have the best stay at Marco Polo. This why we always stay at Marco Polo everytime we come for...

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank cherrylj2017
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear cherrylj2017, Greetings from Marco Polo Plaza Cebu! Thank you for sharing time to write this quick stay review. We are all happy that you had an excellent stay and for sincerely appreciating how our Duty Manager handled and accommodated your request. Thank you for choosing to stay with us every time. We look forward to see you again on...

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Continental Club Sea View Room (42)
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Marco Polo Plaza Cebu is nestled at the prestigious Nivel Hills providing a spectacular view of Cebu City and Mactan Island. Be it business or vacation, stay at Cebu City's Finest hotel, the Marco Polo Plaza Cebu. Marco Polo Plaza Cebu is a 24 storey hotel with 329 well-appointed guest rooms including suites with fine amenities, 24 hour security and safety measures and free Wi-Fi internet. A trip to the "Queen City of the South" in the Philippines - Cebu, is a culinary journey. Marco Polo Plaza Cebu is hailed as a dining destination of Cebu City. Dubbed as the "Best Buffet in Cebu City", Cafe Marco attracts diners to feast on Filipino, Continental and Western cuisine. It is awarded as Top 5 Restaurant in the Philippines by the prestigious Miele Guide in 2013. Blu Bar & Grill is an ultimate dining experience in Cebu City. From a thousand feet above sea level, it offers a panoramic view of Cebu City and Mactan Island. The glamorous Philippine Tattler awards it as one of Philippines' Best Restaurants. Marco Polo Plaza Cebu is a choice Cebu venue for meetings, conferences and celebrations. Its lavish Grand Ballroom and function rooms can accommodate up to 2,500 guests. ... more   less 

Additional Information about Marco Polo Plaza Cebu

Address: Cebu Veterans Drive | Nivel Hills, Lahug, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $82 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marco Polo Plaza Cebu 4*
Number of rooms: 329
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Asiatravel.com Holdings, Agoda, Hotels.com and Jetsetter so you can book your Marco Polo Plaza Cebu reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marco Polo Plaza Hotel Cebu City
Marco Polo Plaza Cebu Cebu Island/Cebu City
Hotel Style:
#2 Business Hotel in Cebu City
#2 Luxury Hotel in Cebu City
#3 Romantic Hotel in Cebu City
#3 Family Hotel in Cebu City
#3 Spa Hotel in Cebu City
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Questions & Answers

Here's what travelers have asked, with answers from Marco Polo Plaza Cebu staff and other travelers.
28 questions
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Questions? Get answers from Marco Polo Plaza Cebu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“get a room with sea view and make sure you visit rooftop penthouse restaurent”
 of 5 bubbles 811kumard, 6 days ago | Read review
“I prefer rooms at higher floors to have a better look of the city”
 of 5 bubbles Reda244, 6 days ago | Read review
“I was upgraded to an ocean view room on asking for this, I'm pleased I did this”
 of 5 bubbles noosajo, 1 week ago | Read review
“Do not let them put you on mountain side rooms”
 of 5 bubbles iandavida, 3 weeks ago | Read review
“rooms with sea view”
 of 5 bubbles babygee2016, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question