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Marco Polo Plaza Cebu

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Traveler (1140)
Room & Suite (416)
Dining (324)
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About

#5 of 125 hotels in Cebu City
Location
4.0
Cleanliness
4.6
Service
4.5
Value
4.3
Travelers' Choice
Marco Polo Plaza Cebu is nestled at the prestigious Nivel Hills providing a spectacular view of Cebu City and Mactan Island. Be it business or vacation, stay at Cebu City's Finest hotel, the Marco Polo Plaza Cebu. Marco Polo Plaza Cebu is a 24 storey hotel with 329 well-appointed guest rooms including suites with fine amenities, 24 hour security and safety measures and free Wi-Fi internet. A trip to the "Queen City of the South" in the Philippines - Cebu, is a culinary journey. Marco Polo Plaza Cebu is hailed as a dining destination of Cebu City. Dubbed as the "Best Buffet in Cebu City", Cafe Marco attracts diners to feast on Filipino, Continental and Western cuisine. It is awarded as Top 5 Restaurant in the Philippines by the prestigious Miele Guide in 2013. Blu Bar & Grill at the penthouse is an ultimate dining experience in Cebu City. From a thousand feet above sea level, it offers a panoramic view of Cebu City and Mactan Island. The glamorous Philippine Tattler awards it as one of Philippines' Best Restaurants for the 5th time. Marco Polo Plaza Cebu is a choice Cebu venue for meetings, conferences and celebrations. Its lavish Grand Ballroom and function rooms can accommodate up to 2,500 guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Evening entertainment
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Outdoor pool
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Swimup bar
Poolside bar
Rooftop bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.5 of 5 stars
HOTEL STYLE
Mountain View
Green
Languages Spoken
English, Spanish, Chinese, Filipino
Hotel links
Special Price:Enjoy 20% savings with breakfast
4.5
4.5 of 5 bubbles2,110 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Marco Polo Plaza Cebu is highly regarded for its prime location which offers stunning views and easy access to local attractions, despite occasional transportation hiccups. The service at this hotel is often celebrated for its professionalism and warmth, complementing the clean and well-kept environment. Luxurious amenities such as the pool and diverse dining options receive accolades, enhancing the overall high-quality experience. While the rooms are praised for their cleanliness and space, a few guests note the need for updated decor. The hotel's atmosphere is described as both elegant and comfortable, providing good value, although some dining experiences may be on the pricier side.
Location
Strategic
Atmosphere
Elegant
Rooms
Spacious
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Lavish
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  • 32
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ralbezo wrote a review Yesterday
Imus, Philippines1 contribution
The receptionist appeared to show a bias towards foreign guests, treating them with more respect and attention than us. This unequal treatment was not only disappointing, but also reflects poorly on the company's values of equality and inclusivity. It is important for all guests to be treated with the same level of professionalism and hospitality, regardless of their nationality or background.
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Review collected in partnership with Marco Polo Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marco Polo Plaza Cebu, General Manager at Marco Polo Plaza Cebu
Responded yesterday
Dear ralbezo, Greetings from Marco Polo Plaza Cebu, Thank you for sharing your feedback and choosing us for your stay. Your perspective is very important to me and I appreciate your input. I will have a close look on your comment in regards of the behavior of my team, definitely I am not allowing any kind of different of treatment of our valuable guest. We look forward to welcoming you back to Marco Polo Plaza Cebu in the near future. Please do not hesitate to contact me if I can be of any assistance. Yours sincerely, Max Huber General Manager Marco Polo Plaza Cebu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kirk wrote a review Feb 2023
3 contributions2 helpful votes
Hotel's Favorite
Booking the Marco Polo Plaza Cebu every year for arrival or departure stop overs, its quality has not changed a bit. Service, food, accommodation and location of this hotel is excellent. We stayed their in January and February 2023 and for us it has still its flair. Especially chief cook JUANITO puts always magnificent food on the table at Cafe Marco, El Viento and the roof top BLU BAR!!!! To round your stay bar tender ROBERT will make it complete and surf you with his best cocktails.
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Date of stay: February 2023
Cleanliness
Service
Sleep Quality
Room Tip: book upper floors!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Roel Constantino, General Manager at Marco Polo Plaza Cebu
Responded Mar 2, 2023
Dear InternatSpaceStation, Thank you so much for providing us with your feedback about your recent stay with us. We strive to provide all of our guests with an enjoyable experience from our friendly, accommodating staff, and our variety of enjoyable amenities, and we're so glad that you experienced this. We will pass on your praise to Juanito and Robert whom we are very proud of as well as show our appreciation. If your travels bring you back to Cebu, we look forward to welcoming you back to the Marco Polo Plaza Hotel. Safe travels. Yours sincerely, Roel Constantino General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
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MaymayEspina wrote a review Yesterday
Cebu City, Philippines1 contribution
Overall, everything was perfect. The staff were very friendly and the ambiance just speaks luxury. The restaurants in the hotel is very amazing. Perfect stay! Will surely come back. I will also recommend this hotel to my families who will be visiting cebu because the location is very ideal if you want to explore the city.
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Review collected in partnership with Marco Polo Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dianagrace y wrote a review Feb 26
1 contribution
Marco Polo Plaza Hotel is one of the best hotel I've stayed. Great hotel experience. The reception staff welcomes you with genuine smiles and swift check-in procedures, ensuring a seamless transition into your temporary home. Their attention to detail and willingness to accommodate special requests create a sense of comfort and assurance. The concierge team at Marco Polo Hotel is a treasure trove of knowledge and assistance. Housekeeping team takes great pride in their work, ensuring that each guest enjoys the highest standards of cleanliness and comfort. Marco Polo Hotel's commitment to exceptional hospitality shines through in every interaction with its reception, concierge, and housekeeping team, specially to Mrs. K Anne Barbasa Garcia and her team thank you for the great experience in Marco Polo Plaza Hotel. From the moment we arrived, you're treated to a level of service that exceeds expectations, leaving you with cherished memories and a desire to return.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Daniel Y wrote a review Feb 26
1 contribution
The whole complex including our room was first class in every aspect, the service received from all staff was exceptional, polite, friendly and very accomodating to our needs, a very special thank you to K Anne Garcia to going the extra mile to ensure our short stay was a comfortable and memorable experience....we look forwards to returning soon.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marco Polo Plaza Cebu, General Manager at Marco Polo Plaza Cebu
Responded yesterday
Dear danielyM1840QL, Thank you very much for staying at Marco Polo Plaza Cebu and taking the time to write this fantastic review and it’s great to read Ms. Key Ann Garcia created a memorable stay Your kind words are very motivational and I am very happy to share them with the entire team. We all look forward to welcoming you back to Marco Polo Plaza Cebu in the near future. Sincerely, Max Huber General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CABDHSUD wrote a review Feb 26
1 contribution
Bidet and Division Absence: The primary drawback in the comfort room was the absence of a bidet and a partition between the toilet and the rest of the bathroom space. This lack of separation may lead to inconvenience for guests, impacting their overall comfort. Consider installing bidet fixtures in the comfort rooms to provide guests with an added level of convenience and modernity. Create a more private and comfortable bathroom experience by introducing dividers between the toilet and other areas within the comfort room.
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Review collected in partnership with Marco Polo Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Marco Polo Plaza Cebu, General Manager at Marco Polo Plaza Cebu
Responded yesterday
Dear CABDHSUD, Thank you very much for staying at Marco Polo Plaza Cebu and sharing your experience, Your perspective is very important to me and I appreciate your input. We all look forward to welcoming you back to Marco Polo Plaza Cebu in the near future. Sincerely, Max Huber General Manager Marco Polo Plaza Cebu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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akosiroche wrote a review Feb 25
17 contributions9 helpful votes
overall stay was great. i just wish they would put bidets on their restrooms. also additional trays in the bathroom will be nice to put the soap and shampoo because the current one is very small. the facial tissue provided in our room is very limited. like it was 10 pcs folded not even a box. i have allergic rhinits so i tend to sneeze a lot.
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Review collected in partnership with Marco Polo Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marco Polo Plaza Cebu, General Manager at Marco Polo Plaza Cebu
Responded 2 days ago
Dear akosiroche, Thank you very much for staying at Marco Polo Plaza Cebu and sharing your experience. We are working on some of the shortcomings you mention and if all works out will be completed within the month to come. We all look forward to welcoming you back to Marco Polo Plaza Cebu in the near future. Sincerely, Max Huber General Manager Marco Polo Plaza Cebu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jessatubilanwork wrote a review Feb 21
1 contribution
My friends and I were very happy and amazed when we stay at the hotel. They have lots of amenities, gym, great food, bar, pool , spa , sauna and many more! Everything is just fantastic! We will definitely be coming back!
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Review collected in partnership with Marco Polo Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Marco Polo Plaza Cebu, General Manager at Marco Polo Plaza Cebu
Responded 6 days ago
Dear jessatubilanwork, Thank you for staying at Marco Polo Plaza Cebu and taking the time to write this great review. We are very trilled to read you had a good time and a great motivation to understand the hard work is paying off. We all hope to serve you soon again at Marco Polo Plaza Cebu. Yours truly, Max Huber General Manager Marco Polo Plaza Cebu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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samgi74 wrote a review Feb 18
1 contribution
very good.......i was very happy .. Sky Lounge bar...Massage..pool bar very good .The staff were very friendly.The breakfast was neat and delicious... I plan to use it again next time. Describe the service you experienced Tell us how you liked the room Talk about the location & amenities Say what you liked best & least
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Review collected in partnership with Marco Polo Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marco Polo Plaza Cebu, General Manager at Marco Polo Plaza Cebu
Responded 1 week ago
Dear samgi74, Thank you for sharing your pleasant stay experience with us! We're delighted to read you had a fantastic stay. We can't wait to welcome you back for future stays at Marco Polo Plaza Cebu. Your kind words inspire us to continue delivering warm and memorable experiences. Yours truly, Max Huber General Manager Marco Polo Plaza Cebu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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wincoho wrote a review Feb 11
Singapore, Singapore4 contributions
Highly recommended to stay in Marco Polo hotel while you are travelling Cebu. One of the very few 5 stars hotel in Cebu. Must try their bed and breakfast package. Seaview room is wonderful. Swimming over there is fantastic if summer time.
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Review collected in partnership with Marco Polo Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marco Polo Plaza Cebu, General Manager at Marco Polo Plaza Cebu
Responded 2 weeks ago
Dear wincoho, Thank you so much for your feedback and your choice to stay with us, I am thrilled and super motivational to read your praise it will be a great pleasure to share your comment with the entire team. We all look very much forward to welcoming you back to Marco Polo Plaza Cebu in the near future. Sincerely, Max Huber General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$60 - $75 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marco polo plaza hotel cebu city, marco polo plaza cebu
LOCATION
PhilippinesVisayasCebu IslandCebu City
NUMBER OF ROOMS
329
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MARCO POLO PLAZA CEBU $57 ($̶1̶0̶7̶) - Updated 2024 Prices & Hotel Reviews - Cebu City, Philippines

Frequently Asked Questions about Marco Polo Plaza Cebu
Which popular attractions are close to Marco Polo Plaza Cebu?
Nearby attractions include Carmelite Monastery Cebu City (0.6 miles), Bugho Waterfalls (0.6 miles), and Mandaue-Mactan Bridge (0.6 miles).
What are some of the property amenities at Marco Polo Plaza Cebu?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Marco Polo Plaza Cebu?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Marco Polo Plaza Cebu?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Marco Polo Plaza Cebu?
Yes, free parking is available to guests.
What are some restaurants close to Marco Polo Plaza Cebu?
Conveniently located restaurants include Cafe Marco, Anzani, and blu bar and grill.
Are there opportunities to exercise at Marco Polo Plaza Cebu?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Marco Polo Plaza Cebu have airport transportation?
Yes, Marco Polo Plaza Cebu offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Marco Polo Plaza Cebu?
Yes, dry cleaning and laundry service are offered to guests.
Does Marco Polo Plaza Cebu offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Marco Polo Plaza Cebu?
The staff speaks multiple languages, including English, Spanish, Chinese, and Filipino.