Marco Polo Plaza Cebu
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Cebu Veterans Drive Nivel Hills, Lahug, Cebu City 6000 Philippines
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Room & Suite (350)
Dining (288)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#2 of 180 hotels in Cebu City
Location
Cleanliness
Service
Value
Travelers' Choice
Marco Polo Plaza Cebu is nestled at the prestigious Nivel Hills providing a spectacular view of Cebu City and Mactan Island. Be it business or vacation, stay at Cebu City's Finest hotel, the Marco Polo Plaza Cebu. Marco Polo Plaza Cebu is a 24 storey hotel with 329 well-appointed guest rooms including suites with fine amenities, 24 hour security and safety measures and free Wi-Fi internet. A trip to the "Queen City of the South" in the Philippines - Cebu, is a culinary journey. Marco Polo Plaza Cebu is hailed as a dining destination of Cebu City. Dubbed as the "Best Buffet in Cebu City", Cafe Marco attracts diners to feast on Filipino, Continental and Western cuisine. It is awarded as Top 5 Restaurant in the Philippines by the prestigious Miele Guide in 2013. Blu Bar & Grill at the penthouse is an ultimate dining experience in Cebu City. From a thousand feet above sea level, it offers a panoramic view of Cebu City and Mactan Island. The glamorous Philippine Tattler awards it as one of Philippines' Best Restaurants for the 5th time. Marco Polo Plaza Cebu is a choice Cebu venue for meetings, conferences and celebrations. Its lavish Grand Ballroom and function rooms can accommodate up to 2,500 guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Evening entertainment
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Outdoor pool
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Rooftop bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, Spanish, Chinese, Filipino
Location
Full view
60Somewhat walkable
Grade: 60 out of 100
36Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
Contact
Cebu Veterans Drive Nivel Hills, Lahug, Cebu City 6000 Philippines
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1898Reviews45Q+A100Room tips
Reviews
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Popular mentions
Employees of Marco Polo Hotel Cebu City are professionals,.friendly and very accommodating people. The place is so nice and organized.. Not hesitate to recommend this Hotel to anybody..The prices are reasonable..
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Review collected in partnership with Marco Polo Hotels
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Brian Connelly, General Manager at Marco Polo Plaza Cebu
Responded yesterday
Dear nemenciomanuel, Words do not suffice to express how grateful we are for your review. Your words of praise encourage us and make us feel proud of what we do. The whole team is elated! Nothing would give us greater pleasure than welcoming you back and continuing where we left off …. to pamper you anew. Warmest regards. Brian Connelly General Manager
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To OWWA Cebu. Thank you for assigning me in Marco Polo Hotel. I had a comfortable stay. I enjoyed the food. Plus, diswashing liquid,sponge and detergent is available to use. Keep up the good Job OWWA and Thank you Marco Polo Staff as well
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Review collected in partnership with Marco Polo Hotels
Date of stay: October 2021Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Brian Connelly, General Manager at Marco Polo Plaza Cebu
Responded 4 days ago
Dear azillaz08, I am truly happy to read that you enjoyed your experience with us and that our team was able to curate a memorable experience for you. You can be sure that we will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service. We sincerely hope that we will be able to welcome you back to the Marco Polo Plaza Cebu, where the warmest hospitality awaits you. Warm regards, Brian Connelly General Manager
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You cannot watch netflix, you cannot hook up your phone. Not a smart tv. This is a big deal for people staying under quarantine. Food is totally unacceptable, serving pumpkin with skin on. I hope you could fix and upgrade your rooms knowing that you are one of the 5 star hotel in cebu.
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Review collected in partnership with Marco Polo Hotels
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Brian Connelly, General Manager at Marco Polo Plaza Cebu
Responded 1 week ago
Dear janmarihse, We regret that you did not have a pleasant stay with us. We understand that our food quality did not meet your expectations which we have shared with our culinary team. The Hotel’s WIFI is sufficient for multiple gadgets in the room and we have not received complaints from guests about Netflix access. It is most unfortunate that you did not have a good impression from your recent stay and that we were unable to discuss the matter with you personally. We have interviewed all our front-line associates from the Guest Service Center/Telephone Exchange to the check/out personnel to ensure that we did not miss any negative remarks you may have left regarding your experience/stay with us. Perhaps in the future, it is more advisable to make any discomfort known to us or indeed to any hotel that you may stay in. We are here to help and to make a difference wherever we can. Thank you for staying with us and we hope to have an opportunity to show ourselves in a better light on some other future occasion. Best regards, Brian Connelly General Manager
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I felt I'm not in quarantine period and my days don't become useless. I will recommend this hotel for those OFW who will go on their Philippine Vacation specially when the pandemic is gone. Thank you for an excellent service.
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Review collected in partnership with Marco Polo Hotels
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Brian Connelly, General Manager at Marco Polo Plaza Cebu
Responded 2 weeks ago
Dear aeioubragais, Mabuhay and welcome home! Your comments have put us in even greater spirits knowing that guests like you notice the effort and joy we put in our work. Thank you for taking the time to write to us and for your recommendation, which is the highest compliment that we can receive. Please do not hesitate to let us know if we can be of service to you when you return for another visit. It would be a pleasure to facilitate your booking and ensure your convenience. Once again, salamat and mabuhay! We wish you well in every way. Our warmest regards, Brian Connelly General Manager
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The offer was for 2888/night which was superb. It includes breakfast which was delicious. Despite that they only offer what's on the menu and do not serve it as buffet anymore because of the pandemic.
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Review collected in partnership with Marco Polo Hotels
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Brian Connelly, General Manager at Marco Polo Plaza Cebu
Responded 3 weeks ago
Dear IngridMilagros, Thank you for your wonderful review. We are so pleased to hear you enjoyed your stay. Here in Marco Polo Plaza Cebu, our ethos is to serve our guests with warmth, superior facilities, and the best food in town. We do hope we can open our famous buffet soon! We look forward to your continued support. Warm regards, Brian Connelly General Manager
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PRICE RANGE
$78 - $174 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marco polo plaza hotel cebu city, marco polo plaza cebu
LOCATION
PhilippinesVisayasCebu IslandCebu City
NUMBER OF ROOMS
329
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Claim Your Listing Frequently Asked Questions about Marco Polo Plaza Cebu
Which popular attractions are close to Marco Polo Plaza Cebu?
Nearby attractions include Carmelite Monastery Cebu City (0.6 miles), Bugho Waterfalls (0.6 miles), and Mandaue-Mactan Bridge (0.6 miles).
What are some of the property amenities at Marco Polo Plaza Cebu?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Marco Polo Plaza Cebu?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Marco Polo Plaza Cebu?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Marco Polo Plaza Cebu?
Yes, free parking is available to guests.
What are some restaurants close to Marco Polo Plaza Cebu?
Conveniently located restaurants include Cafe Marco, Anzani, and blu bar and grill.
Are there opportunities to exercise at Marco Polo Plaza Cebu?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Marco Polo Plaza Cebu have an airport shuttle?
Yes, Marco Polo Plaza Cebu offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Marco Polo Plaza Cebu?
Yes, dry cleaning and laundry service are offered to guests.
Does Marco Polo Plaza Cebu offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Marco Polo Plaza Cebu?
The staff speaks multiple languages, including English, Spanish, Chinese, and Filipino.