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Marco Polo Plaza Cebu

Overview
Cebu Veterans Drive Nivel Hills, Lahug, Cebu City 6000 Philippines See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
About
Description
Marco Polo Plaza Cebu is nestled at the prestigious Nivel Hills providing a spectacular view of Cebu City and Mactan Island. Be it business or vacation, stay at Cebu City's Finest hotel, the Marco Polo Plaza Cebu. More Marco Polo Plaza Cebu is a 24 storey hotel with 329 well-appointed guest rooms including suites with fine amenities, 24 hour security and safety measures and free Wi-Fi internet. A trip to the "Queen City of the South" in the Philippines - Cebu, is a culinary journey. Marco Polo Plaza Cebu is hailed as a dining destination of Cebu City. Dubbed as the "Best Buffet in Cebu City", Cafe Marco attracts diners to feast on Filipino, Continental and Western cuisine. It is awarded as Top 5 Restaurant in the Philippines by the prestigious Miele Guide in 2013. Blu Bar & Grill at the penthouse is an ultimate dining experience in Cebu City. From a thousand feet above sea level, it offers a panoramic view of Cebu City and Mactan Island. The glamorous Philippine Tattler awards it as one of Philippines' Best Restaurants for the 5th time. Marco Polo Plaza Cebu is a choice Cebu venue for meetings, conferences and celebrations. Its lavish Grand Ballroom and function rooms can accommodate up to 2,500 guests. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Sauna
Shuttle Bus Service
Wheelchair access
Beachfront
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Family
,
Spa
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Family
,
Spa
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
329
Price range
$69 - $198 (Based on Average Rates for a Standard Room)
Also Known As
Marco Polo Plaza Hotel Cebu City
,
Marco Polo Plaza Cebu Cebu Island/Cebu City
Location
Philippines > Visayas > Cebu Island > Cebu City
Nearby
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Nearby RestaurantsSee all 1,653 nearby restaurants
Cafe Marco
266 reviews
.01 miles away
Anzani
424 reviews
.44 miles away
blu bar and grill
90 reviews
.00 miles away
KAYU: Kitchen + Bar
43 reviews
.64 miles away
Nearby AttractionsSee all 611 nearby attractions
Taoist Temple
1,346 reviews
.84 miles away
Carmelite Monastery Cebu City
67 reviews
.63 miles away
Beverly View Events Pavilion
10 reviews
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Gaisano Country Mall
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Reviews & more
1,589Reviews
1,307Photos
39Q+A
100Room tips
Traveler rating
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Show reviews that mention
Marco Polo Hotel Cebu has superb facilities and amenities. They have pleasant, generous and accommodating staff. Nice atmosphere. Clean and spacious room. It is a good place to stay when you want to hangout at TOPS Lookout at night. Really love this hotel in CEB.
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Review collected in partnership with Marco Polo Hotels
never coming back. very bad over all service from reception to housekeeping. suppose to rest and spend our night there after the wedding to have a goodnight sleep, we ended up waiting at midnight for housekeeping to clean our room.
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Review collected in partnership with Marco Polo Hotels
We stayed the night on 11 Dec to attend the Cebu Expat Dinner.
Check in went smoothly without too much trouble. They did ask for a 2,000 peso cash deposit, most hotels charge 1,000. The room was nice and the A/C sure felt cool.

Bathroom was clean and all appliances worked well.
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Response from OnNivelHills, General Manager at Marco Polo Plaza Cebu
Responded 5 days ago
Dear Rocky C, Thank you for taking time to share your feedback and your 5 star review with us here on Tripadvisor. The Marco Polo Plaza Hotel remains the premier hotel of Cebu with a team which is committed to providing the highest level of service in all areas for our valued guests. We are happy to see you had a great stay and we hope to welcome you back during the next Cebu Expat Dinner. By then our second running machine should be back again as well to provide you more comfort jogging in our gym, as indeed the roads are not the ideal place for it. Our warmest regards, Brian Connelly General Manager
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Food was absolutely great and the hotel accommodation was highly commendable. The only down-side though is the waiting time checking-in and out of the hotel. Although it is not so bad since the staff were warm and accommodating.
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Review collected in partnership with Marco Polo Hotels
Response from OnNivelHills, General Manager at Marco Polo Plaza Cebu
Responded 6 days ago
Dear Guest, Thank you for your wonderful review. We are so pleased to hear you enjoyed your stay with us and rest assured we will share your praise as well with our culinary team. We appreciate your feedback about the slow check in/out process and we will have our team looking into it, how we could speed up this procedure. Thank you for choosing to stay with us and nothing would give us greater pleasure than to welcoming you back again soon. Warm regards, Brian Connelly General Manager
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No doubt why the hotel is famous. The experience was exquisite and the rate was also good. I got the room since we were having our christmas party at the same hotel and since it will be a lot convenient for me to stay on the same hotel since i live far from busay. The service was
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Review collected in partnership with Marco Polo Hotels
Response from OnNivelHills, General Manager at Marco Polo Plaza Cebu
Responded 6 days ago
Dear Guest, Wow, what a great review and thank you so much for sharing your experience with us. It is absolutely our pleasure to have you staying with us. I am a huge believer that service is what makes a property stand out from the rest and I am so glad that spirit is shining through to our guests. It is gratifying to read reviews such as yours, and knowing that you recognize the quality hospitality that we all strive to provide. We look forward to seeing you back again soon! Warm regards, Brian Connelly General Manager
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorMarco Polo Plaza Cebu
The Junior Suite at the Marco Polo Plaza
Professional photo exclusively commissioned by TripAdvisorMarco Polo Plaza Cebu
The Deluxe Mountain View Room at the Marco Polo Plaza
Professional photo exclusively commissioned by TripAdvisorMarco Polo Plaza Cebu
The Continental Club Sea View Room at the Marco Polo Plaza
Professional photo exclusively commissioned by TripAdvisorMarco Polo Plaza Cebu
The Junior Suite at the Marco Polo Plaza
Professional photo exclusively commissioned by TripAdvisorMarco Polo Plaza Cebu
The Deluxe Mountain View Room at the Marco Polo Plaza
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do they have bath tubs?..thanks..
No, there isn’t for the deluxe room
0 votes
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What is the nearest Catholic church from your hotel? I would like to hear mass on September 8th. Thanks in advance for any info.
I recommend the Basilica Minore del Sto. Niño de Cebu. This church hold the Sto. Niño de Cebu that is paraded during the feast of Sto Niño. Not knly is the church centuries old but there are nearby scenic places you can visit after like the Magellan Cross. Considering the traffic now in Cebu it may take you 30mins from the hotel. Hope this helps and enjoy Cebu. Ramon #AngTuristaSaSarilingBayan ❤🇵🇭
0 votes
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Do you have pick up service?
Hi, 은화 장. Yes the hotel has a pick up service. You can ask your reservations partner to add it to your booking.
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Brian Connelly, please don't insult my intelligence. 1. "Please allow us to refresh your memory about the incident." You don't have to refresh my memory - I clearly understood the actions and words of your staff, the taxi driver, and the Ferrari staff that night. I was there. Did your CCTV footage record what they were saying? Because I did with my cell phone. If you like to me contact my lawyer and/or your Headquarters in Hong Kong with that footage, then please keep insulting my intelligence? Or you can be professional when customers provide candor reivews? 2. "Prior to departing the Ferrari KTV, your acquaintance paid the taxi driver Php1,000 (approximately US$19) to cover the taxi meter and the damage to his taxi." We didn't have 1,000 pesos prior to departing because Ferrari robbed us. We came back to your hotel, pulled the cash out of your ATM, and paid the taxi driver's bribe to "release us of our actions". I'm wondering why you didn't mention that with your CCTV evidence? The taxi driver stay in front of your hotel until we handed him his bribe. 3. We didn't understand what the driver was saying so your security staff interpreted the taxi driver's claim. Your staff said that the taxi driver claimed we hit the front bumper, not the rear. When I looked at the taxi, there was so many damages all over his vehicle, that I couldn't pinpoint exactly what the driver was speaking of. Your security staff, again, reiterated the next day that we damaged the taxi's front bumper - are you saying I didn't understand the next day what he was saying? Or, I wasn't intelligence enough to know he was fishing for a bribe, that time, and multiple times afterwards too? 4. "At no time did our security team even attempt to bribe you." You did not offer any evidence of this statement, but attacked the reviewer's state of mind in an effort for damage control, i.e., I was drinking too much to make such an opinion, therefore I couldn't possible make such an opinion. Nor did you apologize to your customer for feeling pressured into having to offer bribes. Again, I recorded their intentions with my phone. Your staff, amoungst others, didn't realize I was recording. I suggest you retract your opinion. 5. You inserted the opinion of the Ferrari staff to support your claim. You inserted the opinion of a strip/prostitution establishment an establishment considered to have the lowest ethics, to support your opinion. I have video recordings of that night at their establishment, of them double charging us, and of your staff's verbal conversations with me. 6. You don't have to look forward to welcoming me back. I won't be staying at your establishment ever again. I said you're one of the best hotels in the region, I didn't say you're the "only" great establishment in the region.
This was a session posted by nhiax2018 to allow other customers to see my rebuttal tmanagement's disrepectful response to my original candor review.
-1 votes
how far is the pier to go ro Buhol?
It's about 6 km away. A 20-minute drive from Marco Polo Plaza Cebu to Pier 1 for vessels bound for Bohol.
1 vote
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"Nothing to change"
"Prepare a individual razor."
"mountain view good!!!!!"
"Any room i think.."
"kind clerk"
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