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Cebu Grand Hotel

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Cebu Grand Hotel
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125 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Davao City, Philippines
Reviewed 4 days ago NEW

Great hotel! The rooms were very tidy. The housekeeping also did a great job and came as soon as we called. Nothing special about the breakfast meal but it was okay. Wifi connection is only limited to 2 devices which was disappointing since our room is for 4 pax. The front desk people were inattentive.

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Helpful?
Thank Pola A
Waterloo, Belgium
Reviewed 5 days ago NEW

When I arrived just after midnight the receptionist was very nice. She gave me a big room. To my surprise, the room had NO window, which was not what I had asked for. When arriving in the room and set down on the chair ... it collapsed!! Luckily, I didn't heard myself. When I was trying to put some stuff...

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Helpful?
Thank Otto B
CGHReservation, Front Office Manager at Cebu Grand Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.Were happy that you enjoyed your stay and were looking forward to having you again as a guest in our hotel Thank you for choosing Cebu Grand Hotel!

Makati, Philippines
Reviewed 6 days ago NEW

Negative: -Poor wifi - Poor breakfast buffer - water pressure low Positive: - nice staff and easy deal with (the receptionist even lent me her personal mobile wifi) - free use of gym with instructor We traveled Cebu and stayed in this place twice (no choice, haha, its APEC time - good hotels were already fully booked) in 2015

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Helpful?
Thank R_Briz
CGHReservation, Front Office Manager at Cebu Grand Hotel, responded to this review

Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us!I'm looking forward to having you again as a guest in our hotel. Thank you choosing Cebu Grand Hotel!

Hamilton, New Zealand
Reviewed 1 week ago

Visit in December 2016, the hotel is very dated, water pressure in room is poor, carpet on floor just carpet squares that should have been replaced years ago. Breakfast only so so . Swimming pool is small and badly maintained. Location is Ok central to Ayala mall and downtown approximately 60 pesto by taxi. Staff are friendly and check in...

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Helpful?
Thank TonyMac60
CGHReservation, Front Office Manager at Cebu Grand Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.Looking forward to seeing you again soon. Thank you for choosing Cebu Grand Hotel!

Reviewed 4 weeks ago via mobile

Love the room, neat and tidy. The bistro offers room service for food which were amazing and super tasty! Didnt like the shower current but overall, our stay in the hotel was excellent. Nice and accommodating staffs. Theres a coffee and fast food shops walking distance from the place.

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Helpful?
Thank Mary A
CGHReservation, Front Office Manager at Cebu Grand Hotel, responded to this review

Dear Guest Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.Thank...

Cebu City, Philippines
Reviewed 4 weeks ago

Had availed the business lunch. We were not given the choices as the only available seat meal is grilled tangigue. The waiter was very accommodating to us. We waited 15mins for our seat meals. The fish was fresh enough that it taste really great. Included in the seat meal is mixed vegetables tossed in butter. The rice servings was perfect...

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Helpful?
Thank bodieandtheblowfish
CGHReservation, Front Office Manager at Cebu Grand Hotel, responded to this review

Dear Guest We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Thank you for choosing Cebu Grand Hotel!

Perth, Australia
Reviewed 5 weeks ago

we stayed here for 1 night because we could not get into preferred hotel. it is a 2 star hotel - it is getting a little old but is clean. wifi was very bad. Pool very small. Staff were ok. Had problems - near impossible to get taxi at peak times. The food was surprisingly good at breakfast this hotel...

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Thank philipbZ8524BX
CGHReservation, Front Office Manager at Cebu Grand Hotel, responded to this review

Dear Guest Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Thank you for choosing Cebu Grand Hotel!

Manila, Philippines
Reviewed September 12, 2016

The location is very good which is right within the business district. There are nice bars and coffee shops where you can hang around to relax after some business sorties. Rooms are moderately sized, comfortable and clean. Good T & B. Reasonably priced. Employees are courteous. A good place to stay whether for business or leisure trip. I have a...

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Helpful?
Thank alexolis23
CGHReservation, Front Office Manager at Cebu Grand Hotel, responded to this review

Dear Guest. Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit If you're traveling to our...

Reviewed September 7, 2016 via mobile

They have renovated most of the rooms as they were from my last visit yet you would still its being old somewhere. Free breakfast does not have lots of choices. My wife and I enjoyed our stay still because of the great staff. Restos have been newly established nearby.

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Helpful?
Thank Jack M
CGHReservation, Front Office Manager at Cebu Grand Hotel, responded to this review

Dear Guest. Thank you for your review and for choosing our hotel. Were happy that you enjoyed your stay I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay and were looking forward to having you again as a guest in our hotel.

Reviewed September 5, 2016

I've stayed on this hotel several times for business and with my wife at one time. It was undergoing renovation and seen some of the improvement. Not really new but as said, an average one. Breakfast is not so good. You would see the usual most of the time.

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Thank Jack M
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Cebu Grand Hotel

Address: N. Escario Street | Vibo Place, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $41 - $54 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cebu Grand Hotel 3*
Number of rooms: 99
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Also Known As:
Cebu Grand Hotel Cebu Island/Cebu City
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Questions & Answers

Here's what travelers have asked, with answers from Cebu Grand Hotel staff and other travelers.
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Questions? Get answers from Cebu Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Assure room has a window, unless ordered otherwise! All electrical equipment there, i.e. fridge, coffee maker pot, etc.”
  • view from rrom -
  • My room
 of 5 bubbles ottob704, 5 days ago | Read review
“bring your own mobile wifi”
 of 5 bubbles R_Briz, 6 days ago | Read review
“get front room”
 of 5 bubbles philipbZ8524BX, 5 weeks ago | Read review
“Choose rooms with balcony or rooms located in the corner and in the upper floor.”
  • Counter top where the refrigerator is hidden
  • room
  • 1 double and 1 single bed
 of 5 bubbles ellemracecyoj, Dec 14, 2015 | Read review
“As you face the front entrance the left side rooms are next to a compound with German Shepards that bark all night”
 of 5 bubbles cheadler, Dec 6, 2015 | Read review
5 of 5
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