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Waterfront Cebu City Hotel & Casino

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1,888 Reviews from our TripAdvisor Community

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Showing 1,651: English reviews
Tagbilaran City, Philippines
Reviewed August 28, 2016

We usually stay in waterfront, esp. When my husband will come here in the Phil. Because of 24hours gym. Day and night used of threadmill. I like only the wifi connection. The toilet is sometimes annoying, especially the sink and shower. Please re model your toilet. Coz its very important for us as a guest. Thank you!

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Helpful?
Thank apoloniasj
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear apoloniasj Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. The importance of Todays traveller to have easy access to gym and we at at waterfront does have probably the best in town open 24 hrs I'm...

Pune, India
Reviewed August 28, 2016

I have been to this hotel recently for a exhibition and stayed for 4 nights. Hotel was very good, friendly staff and nice ambience. But the rooms are small. Overall a good place and value for money hotel. The hotel lobby is always crowded.

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Helpful?
Thank Brij00781
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear Brij00781 Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. On behalf of the hotel and entire team, I would like to thank you for your positive review. We are extremely happy that you enjoyed your stay...

Quezon City, Philippines
Reviewed August 26, 2016

Waterfront hotel is very much reccommendable with the others. You can see the their dedication and professionalism in handling their guest. Hope to be back here someday. Thanks for the warm accommodation.

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Helpful?
Thank Luisa B
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear Luisa B Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. On behalf of the hotel and entire team, I would like to thank you for your positive review. We are extremely happy that you enjoyed your...

Los Angeles, California
Reviewed August 26, 2016

what i did not like was the deposit i had to lay out for a little thing like contents of the fridge. i have gone to so many hotels from the Philippines, US and other countries and this was the first time i was required to put a deposit for the contents of the fridge. the hotel has our credit...

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Helpful?
Thank Cesar M
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear Cesar M Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. To answerer your question why there is locks on the mini bar is that we receive many requests from larger groups to have the mini bar...

Pasig, Philippines
Reviewed August 25, 2016

Don't use Aipport rep nor driver, but no choice for " didn't use" . Breakfast menue was poor.Restaurant UNO was terribly crowded, It took a long time for check-out. This time we had no noice to book another hotel because booked by others, But I could not find any remarkable value, so I will not use another when I myself...

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Helpful?
Thank yoichik604
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear yoichik604 Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. I am disappointed to find that you were not completely satisfied with your recent stay experience with check out and I do apologise for any inconvenience it...

Pasig
Reviewed August 25, 2016

I have been staying waterfront for years. I love the comfort that it brings. But this stay made me realize that the holiday has gotten very old and they need to improve their facilities. I love the gym but they need more modern equipment. I love the pool - but they need to be repainted or remodelled. The rooms are...

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Helpful?
Thank Marvin M
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear Marvin M Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. I am disappointed to find that you were not completely satisfied with your recent stay experience. I am pleased to inform you of the fact that...

Reviewed August 24, 2016

Great hotel location near the airport. Spacious rooms with beautiful amenities. Excellent service at front desk and housekeeping were fantastic. Breakfast had a lot of choices and it was a phenomenal stay.

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Helpful?
Thank Analyn P
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear Analyn P Thank you very much for taking the time to write your detailed review about your experience you had while recently staying with us at Waterfront Hotel & Casino Cebu City I'm so happy to hear that you experienced a phenomenal stay. I really enjoyed reading through your description of our friendly staff members, excellent service provided to...

Reviewed August 24, 2016

I've stayed at this hotel a number of times for both business and pleasure. It's well maintained, the staff is excellent and professional and all of the restaurants are good. It's also fairly central to Cebu, we were able to grab a taxi or an Uber easily to get around to various historical sites and the tons of shopping in...

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Helpful?
Thank Aaron S
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear Aaron S Thank you very much for taking the time to write your detailed and fantastic review and that you - Love Waterfront Hotel & Casino Cebu City I really enjoyed reading through your detailed description of well-maintained facilities, that you find our staff is excellent and professional as well as you enjoyed all our restaurants Your compliments will...

Lucerne, Switzerland
Reviewed August 24, 2016

Nice to stay, good breakfast, nice people and service. If you come from airport the only problem is the traffic.be patient..You can also enjoy the swimming pool. Nice Casino open 24 hours. Probably one of the best Hotel in the center of Cebu.Malls are not too far.

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Helpful?
Thank Gilles V
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear Gilles V Thank you very much for taking the time to write your detailed review about your experience you had while recently staying with us at Waterfront Hotel & Casino Cebu City I really enjoyed reading through your description of our friendly staff members, the good breakfast and casino area. Your compliments will be shared with all of our...

Kuala Lumpur, Malaysia
Reviewed August 23, 2016

The air conditioning is not cold. I has put 19 Celcius which is the lower option i've got, but it just never happened to get that cold as I wished. The room temperature always shows 23.5 - 24.5 degree celcius. Please improve!

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Helpful?
Thank KhiongHua
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear KhiongHua Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. Thanks for raising your concern, I hope that you had the chance to raise it to our duty manager or director of rooms during the stay and...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Waterfront Cebu City Hotel & Casino

Address: Salinas Drive, Lahug, Cebu City 6000, Philippines (Formerly Waterfront Cebu City Hotel)
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $65 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Waterfront Cebu City Hotel & Casino 4*
Number of rooms: 562
Reservation Options:
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Also Known As:
Waterfront Cebu City Hotel And Casino
Waterfront Cebu City Hotel Cebu City
Waterfront Hotel Cebu City
Waterfront Cebu City Hotel & Casino Cebu Island
Hotel Style:
#1 Casino Hotel in Cebu City
#6 Luxury Hotel in Cebu City
#6 Spa Hotel in Cebu City
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Questions & Answers

Here's what travelers have asked, with answers from Waterfront Cebu City Hotel & Casino staff and other travelers.
16 questions
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Questions? Get answers from Waterfront Cebu City Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“front view with the city or IT park view.”
 of 5 bubbles erichleinchen, 1 week ago | Read review
“Go for Deluxe Rooms on a minimum!”
 of 5 bubbles Denmar_Ong, 2 weeks ago | Read review
“Get the highest floors...”
 of 5 bubbles NikeLight, Dec 7, 2016 | Read review
“Ask fro a room that has been renovated.”
 of 5 bubbles andrewbL4560QR, Nov 27, 2016 | Read review
“high floor for the view”
 of 5 bubbles MOHSMD, Nov 16, 2016 | Read review
5 of 5
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