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Quest Cebu

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Quest Cebu
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2,646 Reviews from our TripAdvisor Community

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Showing 2,359: English reviews
Reviewed November 16, 2016 via mobile

Stayed at the Quest Cebu for 3 nights. Great location for food, shopping. Very clean hotel and staff were helpful. If I came back to Cebu would stay here again. Staff looked after the guests well. Pool could do with a bit of an upgrade.

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Helpful?
2Thank Chris P
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear sir Chris, Thank you for taking the time to tell us about your recent experience while staying at Quest Hotel & Conference Center-Cebu. We sincerely value your comments in our continuous effort to provide friendly and efficient service. My team and I are thrilled to read such a wonderful review. Your excellent comments about our services and facilities, you...

Reviewed November 15, 2016

Whenever I'm in Cebu for business I always opt to stay in this hotel. I consider it a great value for money. It's nothing fancy but it will more than suffice. It has the necessary amenities to give you a comfortable and enjoyable stay -- most importantly it's clean. The rooms are of adequate size, has a decent bathroom with...

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Helpful?
1Thank Shandar F
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Shandar, Thank you for taking the time to tell us about your recent experience while staying at Quest Hotel & Conference Center-Cebu. We sincerely value your comments in our continuous effort to provide friendly and efficient service. My team and I are thrilled to read such a wonderful review. Your excellent comments about our services and facilities, you inspired...

Reviewed November 15, 2016 via mobile

Stayed 1 night at this hotel. Staff are very attentive and rooms are clean and functional. Exactly what you would expect from a 3 star Quest hotel. Besides someone knocking at our door at 10am asking to check our mini bar before we left nothing was out of the ordinary.

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Helpful?
1Thank Josie J
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Josie, Thank you very much for your kind comments. We are very happy to know that your experience here was enjoyable and we accomplished our goal in taking good care of you. We are hoping to see you again very soon. Quest management Team

New York City, New York
Reviewed November 15, 2016

Room: nicely appointed with the requisite amenities and supplies. A little smaller than most regular hotel rooms. Staff: Friendly and helpful. They gladly stored our luggage while we were out for the day in Bohol.

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Helpful?
Thank marjoac
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Marjoac, Thank you very much for your kind comments. We are very happy to know that your experience here was enjoyable and we accomplished our goal in taking good care of you. Your recognition of our efforts encourages us to continually serve you better in every possible way we can. Thank you once again for giving us the opportunity...

京都
Reviewed November 15, 2016

I had some trouble with my wife, so I laid myself on the seat of the lobby for a while. Only after few minutes passed, some rude staff came to me and told me to get away eventhough I am a guest who had stayed this hotel over 6 days and with room key in my hand... It means that...

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Helpful?
1Thank ベスパ
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Sir, Thank you for the kind thoughts that you shared with us. We also regret the fact that you encountered some problems during your stay. Rest assured that we have discussed this with the concerned departments for immediate action. Thank you and we hope you will have another chance to come back to the property and see the improvements...

Bacolod, Philippines
Reviewed November 14, 2016 via mobile

Stayed for one night. I got my booking date mixed up but they accomodated me upon arrival and agreed to switch my booking date. I payed the same price, and hopefully they don't charge my account on the other date. The rooms are clean, nothing fancy. Beds and pillows ok. Bathroom decent size with hair drier. Although a bathrobe and...

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Helpful?
Thank Mad D
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Mad, Thank you for the kind thoughts that you shared with us. We also regret the fact that you encountered some problems during your stay. Rest assured that we have discussed this with the concerned departments for immediate action. Thank you and we hope you will have another chance to come back to the property and see the improvements...

Bend, Oregon
Reviewed November 12, 2016

the room was clean, the lobby was nice, staff service is incredible and they did provide a crib for free which was appreciated. however, bed is hard as a rock--at least house cleaning was able to add another cushioned top so that worked fine. the lighting is horrible--trying to read or shave I needed to use a flash light. there...

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Helpful?
Thank bigredmachine1975
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Bigredmavhine1985, Quest Hotel and Conference Center constantly provides the convenience of modern facilities coupled with the homegrown manner by which our personnel and staff assist each and every one of our guests. It is our mission to provide you with a feeling of comfort and ease only found in one’s own home. We are genuinely and extraordinarily proud of...

Memphis, United States
Reviewed November 11, 2016 via mobile

Due to the death of my sister 2 days before my hotel stay I coluld not travel to Cebu. I requested to cancle the reservation but Quest denied it. You can rest assured, from now on, the Mandarin Inn or Parklane will get all my future reservation / business.

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Helpful?
Thank John M
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Sir John, Before anything else, please accept our deepest condolences for your family's loss. May you be comforted by the outpouring of love surrounding you. Now, with regards to your concern about the cancellation of your booking due to death reason, we regret to inform you that we haven't recieved any cancellation request from your agency. But, rest assured...

Reviewed November 10, 2016 via mobile

Spent 3 nights in Quest hotel and had very pleasant stay. Rooms are nice and clean, atmosphere is really good and staff very happy and helpful. Few minutes walk away from Ayala shopping centre. Definately will return to Quest when back in Cebu City!

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1Thank TonMik
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear sir Tonmik, Quest Hotel and Conference Center constantly provides the convenience of modern facilities coupled with the homegrown manner by which our personnel and staff assist each and every one of our guests. It is our mission to provide you with a feeling of comfort and ease only found in one’s own home. We are genuinely and extraordinarily proud...

Reviewed November 10, 2016 via mobile

Hotel is strategically located near the Ayala mall. The lobby is nice, the frontdesk is friendly too. The room is pretty nice for a mid class hotel. It is clean and I had a dedicated WiFi connection. Overall, I would gladly go back to this hotel.

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Helpful?
1Thank Herbie A
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Sir Herbie, Thank you very much for your kind comments. We are very happy to know that your experience here was enjoyable and we accomplished our goal in taking good care of you. Your recognition of our efforts encourages us to continually serve you better in every possible way we can. Thank you once again for giving us the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
"Quest Hotel & Conference Center - Cebu is a convenient, comfortable and enjoyable hotel with 427 delightfully furnished rooms and suites and 10 modern state of the art meeting rooms. The hotel combines good value with unique and inspiring design elements and uncompromising service making it ideal for business and leisure travelers seeking a stylish but unpretentious environment." ... more   less 

Additional Information about Quest Cebu

Address: Archbishop Reyes Avenue, Cebu City 6004, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $52 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quest Cebu 3*
Number of rooms: 427
Reservation Options:
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Also Known As:
Quest Cebu Cebu Island/Cebu City
Hotel Style:
#4 Romantic Hotel in Cebu City
#4 Family Hotel in Cebu City
#5 Business Hotel in Cebu City
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Questions & Answers

Here's what travelers have asked, with answers from Quest Cebu staff and other travelers.
34 questions
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Questions? Get answers from Quest Cebu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go for a junior suite -- it's a GREAT value.”
 of 5 bubbles lomigirl, 4 weeks ago | Read review
“Pool side would give afternoon sun”
 of 5 bubbles I9614VQpauls, 5 weeks ago | Read review
“Try for a corner room, they're bigger and have better views.”
 of 5 bubbles Linda4490, Feb 19, 2017 | Read review
“choose with city view- higher floor or corner room for 2 sided view of the city- that means the bed is also overlooking the city view.”
 of 5 bubbles _mlbautista58, Feb 12, 2017 | Read review
“Ask for complimentary Upgrade”
 of 5 bubbles PeterHorch, Feb 8, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question