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Quest Cebu

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Quest Cebu
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2,576 Reviews from our TripAdvisor Community

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Showing 2,310: English reviews
Whangarei, New Zealand
Reviewed yesterday NEW

We stayed here for 3 nights with 2 adjoining rooms. Due to ferry cancellations we had to move our dates around and the staff were really helpful with all these changes. Breakfast was extensive both Western and Asian options. The rooms are not huge but more than adequate. Location across from Ayala Mall is very convenient. Pool area was nice,...

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Helpful?
Thank heweyWhangarei
North Arlington, New Jersey, United States
Reviewed yesterday NEW

Good location,across Ayala Mall.but,bathroom shows sign of molds,beds(double rooms) very tiny,although appropriate for Asian clientelle.quiet and got the mountainview.no problem with noise ,only the bed is narrow.

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Thank Gianna Marla M
Reviewed 2 days ago NEW

The room is too small, leakage on AC, the complimentary water is too small (I think 250ml or 300ml). Unlike other hotels offered 2 pcs -500ml. I need to get out in the middle of the night just to purchase water to drink my medicine. The only thing I appreciate is the complimentary breakfast. Thank you for it. Also I...

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Helpful?
Thank Nky P
Brisbane, Australia
Reviewed 2 days ago NEWvia mobile

Beautifully appointed rooms. Good wifi connection. Opposite The Ayala Shopping Centre. Close to the port. The hotel is a 3 star hotel but as soon as you walk in you feel like it's worth more! It's a very comfortable hotel. There's a large lounging area, buffet restaurant, great pool. The Ayala shopping centre has all the shops you need and...

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Thank Jeanette N
Cebu City, Philippines
Reviewed 5 days ago NEWvia mobile

My family and I booked 2 rooms for 2 nights. Check in was so slow and lousy. Rooms were too small compared to other hotels in the area. Mandarin Plaza across the street has bigger rooms and substanstially cheaper. The only good thing about this hotel was its heated pool. I am afraid that is all. Not worth the price.

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1Thank Justin Val V
Reviewed 5 days ago NEW

I've stayed here before. Location is right across the Ayala Mall where there are plenty of restaurants, shops and other things to do. Staff is helpful. the breakfast buffet is nothing great but not bad at all. there was a problem with the room a/c, it dripped. maintenance was able to fix it when we were gone. Hotel staff is...

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Thank Jay J
Cebu City, Philippines
Reviewed 1 week ago NEWvia mobile

Our rooms 1904 & 1914 in their Serviced Apartments. They know that every 3rd Sunday of January Sinulog Fiesta - we stay in this hotel to watch the FIREWORKS. Room 1914 was right in front where the FIREWORKS Display was - RINGSIDE seats as its BEST. We bought "streetfoods" of grilled pork,chicken etc with" Puso".The fireworks started right on the...

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Thank Bisayanghilaw
Manila, Philippines
Reviewed 1 week ago

My first stay in this hotel was about three or four years ago, and it's probably deteriorated a bit since that time. The staff are all still top notch courteous, but the check in/check out process a bit too cumbersome for my taste. Nevertheless, I stayed for a day only for a quick business trip and is probably the best...

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Thank LuisArcangel
Reviewed 1 week ago

I always stay here when travelling in and out of Cebu as a treat to start and finish my journey. There are other better quality hotels in the are but this one os good value for money. However opt for no breakfast when booking its dreadful. Go out to a local place and have a typical PI breakfast. Good security...

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Thank Propertips
Yellowknife, Canada
Reviewed 1 week ago

Just came from the Quest Hotel for a night. Totally exhausted when we arrived at 7pm, was up at 3 am, ferry was delayed 6 hours because of tropical depression. When I checked in, the Lady said my breakfast was not included. I had bad signal in Liptong and hard to make the reservation. I saw later that only one...

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Helpful?
Thank dave154966
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Dave154966, Thank you for the kind thoughts that you shared with us. We also regret the fact that you encountered some problems during your stay. Rest assured that we have discussed this with the concerned departments for immediate action. With regards to your booking, I suggest just book to the hotel directly and never use a third party booking...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
"Quest Hotel & Conference Center - Cebu is a convenient, comfortable and enjoyable hotel with 427 delightfully furnished rooms and suites and 10 modern state of the art meeting rooms. The hotel combines good value with unique and inspiring design elements and uncompromising service making it ideal for business and leisure travelers seeking a stylish but unpretentious environment." ... more   less 

Additional Information about Quest Cebu

Address: Archbishop Reyes Avenue, Cebu City, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $54 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quest Cebu 3*
Number of rooms: 427
Reservation Options:
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Also Known As:
Quest Cebu Cebu Island/Cebu City
Hotel Style:
#4 Family Hotel in Cebu City
#4 Romantic Hotel in Cebu City
#5 Business Hotel in Cebu City
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Questions & Answers

Here's what travelers have asked, with answers from Quest Cebu staff and other travelers.
27 questions
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Questions? Get answers from Quest Cebu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request for a corner room and a queen or king bed.”
 of 5 bubbles giannamarlam, yesterday | Read review
“Very close to Ayala malls”
 of 5 bubbles nkyp, 2 days ago | Read review
“Get a deluxe room if you can”
 of 5 bubbles LuisArcangel, 1 week ago | Read review
“Try a corner room with a bathtub, non smoker.”
 of 5 bubbles Propertips, 1 week ago | Read review
“No issues except that the only choices of beds are either king or single. No queen/full size”
 of 5 bubbles mayya64, 1 week ago | Read review
5 of 5
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