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Harolds Hotel

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Harolds Hotel
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435 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

Accommodation is awesome, price is very reasonable. food is delicious, Everything is clean and the staff are very polite and friendly. So everytime I will visit Cebu this will be the top hotel on my list.

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Thank Mona D
Reviewed 3 days ago NEWvia mobile

Me and my family stayed here for our vacation trip in Cebu. Wow. I just can't explain their accommodation and their room it's just perfect. I thought I was in a 5-star hotel. If I could go back again in Cebu I will be staying here and their buffet it's just awesome. Lovin' it! ❤❤❤

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Thank Reshica B
davao
Reviewed 2 weeks ago

stayed 4 nights in this hotel two weeks ago and I really appreciate the attentive, courteous service. one morning the water pump broke down and there was no water on my floor. i called up housekeeping and requested for several bottles of water, and the staff came up with about a dozen, apologized profusely, and told me they could send...

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1Thank millety
EdTongco, Manager at Harolds Hotel, responded to this review

Dear millety, Warmest greetings from Harolds Hotel! Thank you for your very generous review. We also apologize for the inconvenience caused during your stay, nevertheless, it is a delight to know that you enjoyed your visit. It is our pleasure to make you feel what the Cebuano hospitality is all about. We are most definitely looking forward to seeing you...

Perth, Australia
Reviewed 3 weeks ago via mobile

Had a great stay, for a good price. We didn't book and the team there did the very best to accommodate us. We ended staying for 3 nights with the breakfast buffett included, breakfast is worth the extra peso. We visited the roof top bar on a Sunday night and the view is stunning, the atmosphere is very relaxed with...

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Thank Michele D
EdTongco, Manager at Harolds Hotel, responded to this review

Dear Michele D, Warm regards from Harolds Hotel! We appreciate your kind review. This mean a lot to us because it make our efforts of making your stay comfortable very rewarding. It is a delight to know that you enjoyed our breakfast offers and the Highlights at the roof deck. Here at Harolds Hotel, we are definitely committed to giving...

A TripAdvisor Member
1 review
Reviewed 4 weeks ago via mobile

I'm always particular with courtesy and services and Harolds Hotel definitely aced it! I'm not that difficult to please, but I'll never forget the people and their services. Thank you for everything!!

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Thank A TripAdvisor Member
EdTongco, Manager at Harolds Hotel, responded to this review

Dearest Guest, Greetings from Harolds Hotel! We greatly appreciate your kind words. It is our pleasure to ace your standards of service and courtesy. Here at Harolds Hotel, we are passionate about making sure that your stay here with us is worthwhile. Looking forward to your next visit. Yours in service, Ed Tongco General Manager

Reviewed 4 weeks ago via mobile

Ordered room service. The wine list was delivered together with the food despite multiple request that they deliver it first so we could order ahead. When we were done eating, we asked them to send someone to take the dishes away. But no one did. Also, aircon was not working.

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1Thank Kathy C
EdTongco, Manager at Harolds Hotel, responded to this review

Dear Kathy C, Greetings from Harolds Hotel! Please accept our sincere apologies for the inconvenience you have experienced. Here at Harolds, we have always placed the highest importance on the welfare of our beloved guests. We thank you for informing us of the matter. It was an unforeseen incident and I am taking full responsibility if the responses made did...

Arendal, Norway
Reviewed March 15, 2017 via mobile

We spent one night arriving in the Philippines after a 24 hour long journey! TripAdvisor recommended the hotel for their comfortable beds, and they were right! We had a king size bed in a spacious room, and got all rested up! The roof terrace is nice and quiet, and the breakfast was enjoyable with various and tasty food and friendly...

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1Thank aGeorgson
EdTongco, Manager at Harolds Hotel, responded to this review

Dear aGeorgson, Warm greetings from Harolds Hotel! Thank you for your very kind words. We are delighted that you were comfortable and well rested after your 24 hour long journey. At Harolds Hotel, we always make sure that you get the best kind of experience. Rest assured, we will maintain these standards and keep you satisfied on your next visit....

Schiedam, The Netherlands
Reviewed March 14, 2017 via mobile

Stayed here after 16 hours flight. Ticked all the boxes. Nice bed, good bathroom and amazing roof terrace where a warm philipino welcome awaits you. Enjoy your stay here ween going to Cebu city, did not see a lot else so have no other refference.

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Thank Sander V
EdTongco, Manager at Harolds Hotel, responded to this review

Dear Sander V, Warm greetings from Harolds Hotel! Thank you for all your kind words. We are delighted that we ticked all the boxes! It is always our goal to give you the best kind of service, one that will leave a mark and keep you coming back. We look forward to seeing you again on your next visit. Yours...

Reviewed March 11, 2017

The staff from FO, F&B, House keeping, and concierge are professionals. I'm a long-staying guest and the level service that they gave me was exceptional. They would always greet you with a smile. The simple things like the towel origami as call it was a nice touch. They're very creative. Whenever my group would arrive for breakfast, we would be...

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Helpful?
Thank Benjamin D
EdTongco, Manager at Harolds Hotel, responded to this review

Dear Benjamin D, Warm greetings from Harolds Hotel! Thank you for your generous review. We are delighted that you enjoyed your stay here with us. At Harolds, we make sure you have the best experience that is very close to home. I will let the team know about your shout outs, I know they will appreciate it. We are looking...

Trieste, Italy
Reviewed February 28, 2017 via mobile

Nice hotel i think best in cebu for this price i stay 4 night and i paid around 300 euro with brekfast include (that is very good also) No pool, and in the city maybe u dont need. Room is clean and big with large bed. Service is good too. High reccomand this hotel!

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Thank Christian K
EdTongco, Manager at Harolds Hotel, responded to this review

Dear Christian K, Greetings from Harolds Hotel! We appreciate your very generous and kind review. It's a delight to know that your stay with us was comfortable and satisfying. Here at Harolds, we aim to give you the best kind of service. We are looking forward to be a part of your next adventure in Cebu! Yours in service, Ed...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
HAROLDS HOTEL offers a vantage point to guests with business or leisure reasons in the city. Situated in the uptown area of Cebu City, about 30 minutes away from Mactan International Airport, Harolds Hotel is only ten minutes away from financial districts, government offices, universities and colleges, and major shopping centers. ... more   less 

Additional Information about Harolds Hotel

Address: Gorordo Avenue | Lahug, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $52 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Harolds Hotel 3.5*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Travelocity, Priceline, Expedia, Hotels.com, Asiatravel.com Holdings, Orbitz, Agoda, Booking.com, Hotwire, Cancelon, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and Travel Book Philippines, Inc. so you can book your Harolds Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Harolds Hotel Cebu Island/Cebu City
Hotel Style:
#3 Spa Hotel in Cebu City
#4 Business Hotel in Cebu City
#5 Romantic Hotel in Cebu City
#7 Family Hotel in Cebu City
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Questions & Answers

Here's what travelers have asked, with answers from Harolds Hotel staff and other travelers.
10 questions
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Questions? Get answers from Harolds Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try their breakfast buffet!”
262benjamind, Mar 11, 2017 | Read review
“Backside rooms were very quiet.”
, Feb 7, 2017 | Read review
“Book in advance....it is worth it...”
357stuarti, Dec 28, 2016 | Read review
“Room 1008 has a nice view of the mountains and is quiet at night from street noise.”
tomdB4618TH, Dec 11, 2016 | Read review
“Ask for a room that has windowed bathroom - they are larger”
  • 12th floor room with windowed bathroom
  • My second room
  • View from roof top bar
  • 12th floor room with windowed bathroom
  • The larger 12th floor room
morfish, Dec 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question