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Harolds Hotel

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Harolds Hotel
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377 Reviews from our TripAdvisor Community

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Showing 329: English reviews
Cebu Island, Philippines
Reviewed 3 days ago NEW

Best time in Cebu here at Harold's hotel so happy Great place to stay eat n drink especially on the roof deck .... We'll be back n for New Years eve party.... Thank you for your time and kindness as always

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Helpful?
Thank jetsetmark2016
ED T, General Manager at Harolds Hotel, responded to this review

Dear jetsetmark2016, Warm regards from Harolds Hotel! Thank you for your kind review. Our guests, like you, is our top priority and we will never get tired of giving you the best quality service. We will be looking forward to see you on New Year's Eve. Yours in Service, Ed Tongco General Manager

Manila, Philippines
Reviewed 4 days ago NEWvia mobile

A reasonably priced hotel clean and comfortable room buffet breakfast and other meals delicious and with wide variety of western Asian and local food. Choose higher floor rooms. Location of hotel good for business easy access.

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Helpful?
Thank arpsdevera
ED T, General Manager at Harolds Hotel, responded to this review

Dear arpsdevera, Warm regards from Harolds Hotel! Thank you very much for your wonderful review. We are pleased to know that you had a wonderful stay with us. We will be looking forward on your next visit. Yours in Service, Ed Tongco General Manager

Manila, Philippines
Reviewed 1 week ago

Good views, good food and good service. I did not stay at the hotel but went for dinner & drinks to the roof top bar - there is live music and you can get a good night view of Cebu.. the staff is courteous and food is worth the spend - check out the selection of wine they have.. it...

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Helpful?
Thank rishiwise
ED T, General Manager at Harolds Hotel, responded to this review

Dear rishiwise, Warm regards from Harolds Hotel! Thank you very much for your wonderful review! We hope next time you could stay with us and enjoy more on the best quality service that we offer. Yours in Service, Ed Tongco

Reviewed 1 week ago via mobile

3 of us booked into Harolds for 5 nights in a deluxe room, I chose this hotel as it had good reviews here on TripAdvisor. It is also walking distance to Ayala Mall. The room was perfect. Clean and comfortable. Food is fantastic. We had buffet breakfast and dinner there the whole 5 days. To top it off I found...

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Helpful?
Thank Laurie H
ED T, General Manager at Harolds Hotel, responded to this review

Dear Laurie H, Warm regards from Harolds Hotel! We are so happy to read your wonderful review. It makes our effort very rewarding as you were pleased with your stay. We will continue to maintain the best quality service that we offer to our guests. See you again very soon. Yours in Service, Ed Tongco

Reviewed 2 weeks ago

Great place and great staff. My favourite Buffet here... Make sure to try the roof deck for a cocktail and enjoy the band and views of the city. Staff are so so nice and ever so helpful. Thank you all for making my stay a pleasurable one

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Helpful?
Thank Nick K
ED T, General Manager at Harolds Hotel, responded to this review

Dear Nick K, Warm regards from Harolds Hotel! Thank you for your kind review. We hope to see you again soon. Rest assured that we will continue to surprise our guests with our buffet offerings. Yours in Service, Ed Tongco

Island of Malta, Malta
Reviewed 2 weeks ago via mobile

We stayed here for 5 nights and loved it. The rooms are very comfortable and very clean but the service exceeds 5 star hotels! The staff are extremely helpful and serve you with a smile everytime they see you. They really go out of their way to make your stay perfect. The cocktails and food on the roof top terrace...

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Helpful?
Thank Daniela B
ED T, General Manager at Harolds Hotel, responded to this review

Dear Daniela B, Warm regards from Harolds Hotel! Thank you for a very flattering review. We are glad to know that you had a wonderful stay with us. Your nice experience means more to us because it makes our efforts so rewarding. We will be looking forward on your next visit. Yours in Service, Ed Tongco General Manager

Reviewed 3 weeks ago via mobile

Good views, good food and good service. 5 friends dined and besides our food coming out at different intervals the rest of the service was good. The Harolds Ice Tea is amazing and the staff are very attentive. I didn't stay at tbis Hotel, just went for dinner on the rooftop.

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Helpful?
Thank Josie J
ED T, General Manager at Harolds Hotel, responded to this review

Dear Josie J, Warm regards from Harolds Hotel! Thank you for trying our Highlights Roofdeck! We hope you could also try staying with us and rest assured that you'll gonna have a superb stay! We will be looking forward on your next visit. Yours in Service, Ed Tongco General Manager

Manila, Philippines
Reviewed 3 weeks ago

Staying in Harolds for eight nights was just like going home everyday. Check in was fast , same as you check out. Staff are courteous. The rooms are big & clean and they replenish everything from bottled water to toiletries every time you request to fix the room. I really love hotels that provides complete toiletries because that means I...

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Helpful?
Thank ellen a
ED T, General Manager at Harolds Hotel, responded to this review

Dear ellen a, Warm regards from Harolds Hotel! Thank you very much for staying at Harolds! Its is truly our pleasure to serve you and make your stay comfortable! We also appreciate that you were able to recognize the little gestures we do, this makes our effort so rewarding. We will be looking forward on your next visit. Yours in...

Cebu City, Philippines
Reviewed 4 weeks ago

Travelling from abroad with multiple flights is really exhausting and when I arrived at the hotel this actually made me very happy. Arriving at the hotel the crew does not hesitate in assisting customers, regardless of what you wear or race. I was pretty surprised since based on experience with the other hotels here in Cebu no hotel was that...

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Helpful?
1Thank QuirkyPhotographer
ED T, General Manager at Harolds Hotel, responded to this review

Dear QuirkyPhotographer, Warm regards from Harolds Hotel! Thank you very much for choosing Harolds and for extending your stay with us. We are pleased to know that you delighted with your stay! We will be looking forward on your next visit with us. Yours in Service, Ed Tongco General Manager

Los Angeles, California
Reviewed 4 weeks ago via mobile

Return visitor to this establishment where the greatest asset is the courteous manager and the front of house staff. Rooms are average and are showing signs of age ,servicing if room inconsistent with minibar not stocked up daily and at times room not being serviced despite the sign to make up room having been hung out . Room service menu...

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Helpful?
1Thank Mattpaps
ED T, General Manager at Harolds Hotel, responded to this review

Dear Mattpaps, Warm regards from Harolds Hotel! Thank you very much for your kind review. We also appreciate sharing some helpful suggestions that would help us improve our hotel more. Here at Harolds, we value the guests' insights because it is from there that we know what other things to do just to make the guests happy. We will be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
HAROLDS HOTEL offers a vantage point to guests with business or leisure reasons in the city. Situated in the uptown area of Cebu City, about 30 minutes away from Mactan International Airport, Harolds Hotel is only ten minutes away from financial districts, government offices, universities and colleges, and major shopping centers. ... more   less 

Additional Information about Harolds Hotel

Address: Gorordo Avenue | Lahug, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $56 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Harolds Hotel 3.5*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Cancelon, Orbitz, Travelocity, Agoda, Odigeo, Hotels.com, ACCOR, Asiatravel.com Holdings and Priceline so you can book your Harolds Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Harolds Hotel Cebu Island/Cebu City
Hotel Style:
#2 Spa Hotel in Cebu City
#4 Business Hotel in Cebu City
#5 Romantic Hotel in Cebu City
#7 Family Hotel in Cebu City
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Questions & Answers

Here's what travelers have asked, with answers from Harolds Hotel staff and other travelers.
7 questions
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Questions? Get answers from Harolds Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose the Suite rooms they are huge, very spacious and the design is amazing.”
 of 5 bubbles QuirkyPhotographer, 4 weeks ago | Read review
“Checking in earlier would be a hassle as you have to wait long in the lobby so make sure to arrive at least on time.”
 of 5 bubbles jackmU4900IA, Sep 5, 2016 | Read review
“Executive suite very good value”
 of 5 bubbles 512vickih, Aug 24, 2016 | Read review
“A true 4 Star Hotel without a doubt.”
 of 5 bubbles rogerbarnhard, Aug 20, 2016 | Read review
“Take a room to the back of the buidling, about 2-3 floors below the restaurant”
 of 5 bubbles Basti123p, Jun 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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