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Hotel Elizabeth Cebu

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Hotel Elizabeth Cebu
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195 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Metro Manila, Philippines
1 review
5 of 5 stars Reviewed March 17, 2016

i love how the staff handled my issue, i lost my rings as it was wrapped in a tissue paper & the cleaning staff threw it, i reported the loss and they where able to patiently retrieved it in the trash mr ring was returned to me!... so happy staff was very good and a pleasant personality..

Helpful?
Thank goldroger2320
M Grace D, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear goldroger2320, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu. We value the reviews and comments we receive coming from our guests and we are always moving forward to better improvements to best serve you in your next vacation with us. We are delighted that we have given your possession back and that rest... More 

Jeddah, Saudi Arabia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 12, 2016

We stayed for 2 days at Hotel Elizabeth, the room is cleaned and pleasant. Food is so okay. The interior is so beautiful, very relaxing in the eyes. Location is great, accessible to all areas. I will definitely recommend this hotel.

Helpful?
Thank Alan280373
M Grace D, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Alan280373, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu. We value the reviews and comments we receive coming from our guests and we always aim to move forward to better improvements to best serve you in your next vacation with us. We thank you for appreciating our interiors and noting the beauty of... More 

San Diego, California
1 review
5 of 5 stars Reviewed March 10, 2016

Christopher, Glendel, Justine, Mark, Binwabs and the rest of the staff were very efficient, courteous and professional, outstanding staffs. Highly recommended 5 star. i stay @ room 812 for 5 days very accommodating hotel everything is fine and awesome staff

Helpful?
Thank reggaeman_32
M Grace D, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Reggaeman_32, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu. We value the reviews and comments we receive coming from our guests and we always aim to move forward to better improvements to best serve you in your next vacation with us. We are excited to learn that you have known our staff by... More 

Makati, Philippines
1 review
5 of 5 stars Reviewed March 9, 2016

Special thanks to chef of the lobby restaurant for the great services & accommodation of our requests. the staff are friendly always smile @ the cafe the black angus buffet is good hotel is close to ayala mall, i stay at room 718 for three days for may vacation

Helpful?
Thank johnmark11
M Grace D, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Johnmark11, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu. We value the reviews and comments we receive coming from our guests and we always aim to move forward to better improvements to best serve you in your next vacation with us. We are delighted that you are happy with our great services and... More 

Cebu Island, Philippines
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed March 5, 2016 via mobile

They said they didn't receive my payment through credit card when i booked (booking.com) so i had to pay them at the counter. Then supposed to be check in time was 2 pm but we were only told the room was ready by 4 pm. The room was not cleaned well since the room was smelly and the comforter was... More 

Helpful?
1 Thank Gaille Y
M Grace D, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Gaille Y, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu. We value the reviews and comments we receive coming from our guests and we are always moving forward to better improvements to best serve you in your next vacation with us. Thank you for taking time to give your comments. Although we maintain... More 

Ljubljana, Slovenia
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 24, 2016

We stayed there a few days - family. The staff is friendly. Tidiness is not well. The room was not clean. The carpet in the room was dirty. The breakfast offers variety of food - Nice! The location is excellent - close to Ayala mall and good restaurants.

Helpful?
Thank Spela_10
M Grace D, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Spela_10, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu. We value the reviews and comments we receive coming from our guests and we always aim to move forward to better improvements to best serve you in your next vacation with us. Rest assured that your concern was forwarded to the management. We are... More 

Boracay, Philippines
1 review
4 of 5 stars Reviewed February 24, 2016

We stayed there a few days. The staff is friendly, but that is not enough. The cleaning department is not doing their job well. The room was not clean as it should be - hair, dust. As it is usually in Philippines :-) The carpet bothered me, because it is dirty, not maintained daily with machines. The breakfast offers variety... More 

Helpful?
Thank Naturamed
M Grace D, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Naturamed, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu. We value the reviews and comments we receive coming from our guests and we always aim to move forward to better improvements to best serve you in your next vacation with us. Rest assured that your concerns was already escalated to the management so... More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 21, 2016

I stayed here 3 days while on a business trip. The check in process was a little slow (staff didn't even acknowledge me for about 5 minutes while I was waiting at front desk). Room itself was perfectly fine, no real complaints. The internet was pretty unusable in the room. The only way I could get a decent connection was... More 

Helpful?
Thank Simheikk
M Grace D, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Simheikk, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu. We value the reviews and comments we receive coming from our guests and we always aim to move forward to better improvements to best serve you in your next vacation with us. We already escalated your concerns to the management and rest assured that... More 

Manila, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 13, 2016

I had great experience with my group for the whole week of stay in this hotel during our 1 week training, Hotel Managers are hands-on in managing all departments affair.The staffs are very respectful and accommodating. They serve with smile.The food is great especially breakfast choices . Function rooms are spacious and ideal for any event, Location is perfect because... More 

Helpful?
1 Thank Emz M
M Grace D, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Emz M, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu. We value the reviews and comments we receive coming from our guests and we always aim to move forward to better improvements to best serve you in your next vacation with us. We are happy that your group enjoyed and deepest gratitude for... More 

Makati, Philippines
1 review
5 of 5 stars Reviewed February 12, 2016 via mobile

I wanna share my experience at Hotel Elizabeth Cebu, when I check-in, from bellman to front desk, they assisted me very well with my luggages, they even have a welcome drinks to freshen up the guests from a long travel. The Filipino Hospitality was there. Room was spacious and clean. Breakfast was perfect with daily egg station. Sumptuous lunch and... More 

Helpful?
Thank Angel M
M Grace D, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Angel M, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu. We value the reviews and comments we receive coming from our guests and we are always moving forward to better improvements to best serve you in your next vacation with us. Thank you for commending our service as excellent, for your notice of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
  • Free Parking
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Established shortly after its predecessor in Baguio, Hotel Elizabeth Cebu has over 130 stately guestrooms and suites all envisioned by Tessa Prieto-Valdes, style icon and celebrated interior decorator. Breathtaking frescos by painter Alfred Galvez and portraits of well-spent travels adorn its Mediterranean-inspired hallways. Situated conveniently in one of Cebu's bustling business districts, the hotel is just a 2-minute walk to Metro Gaisano and Ayala malls, affording guests easy access to leisure activities, such as shopping and sightseeing.A riot of flavors awaits you at the Flora Cafe, where international cuisine is served in the most inventive and appetizing of ways. Enjoy great music and relax at the Piano Bar while sipping on your favorite wines and cocktails. Pamper yourself with our massage service or work up a good sweat at our Fitness Center. Celebrate momentous occasions and attend seminars and conferences in style and luxurious comfort, in our various function rooms and ballroom. You will fall in love with Hotel Elizabeth. It’s an experience on its own. ... more   less 

Additional Information about Hotel Elizabeth Cebu

Address: Archbishop Reyes Avenue | Camputhaw, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $49 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Elizabeth Cebu 3.5*
Number of rooms: 131
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Also Known As:
Hotel Elizabeth Cebu Cebu Island/Cebu City
Hotel Style:
#8 Business Hotel in Cebu City
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