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Hotel Elizabeth Cebu

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Hotel Elizabeth Cebu
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214 Reviews from our TripAdvisor Community

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Showing 200: English reviews
South Devon
Reviewed May 22, 2016 via mobile

This was not the first time I've stayed at the Elizabeth and I think it's a great find for stoping over in Cebu City. Centrally located near the Ayala Mall it's good for shopping and surprising quiet considering its on a main road. The rooms are large and the both the aircon and wifi work a treat. There is a...

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Helpful?
Thank Diverat
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Diverat, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We are elated that you choose our hotel as stop-over whenever that you are in Cebu. If you are there during the weekend, you may try our Buffet wherein we also have live entertainment so that...

Singapore, Singapore
Reviewed May 12, 2016

The rooms were quietly clean, reasonably priced. The hotel staff running the breakfast buffet were exceptionally friendly easy to approach. And the food selection was good. the bell staff were prompt in delivering an retrieving our luggage's. Great location close to the Ayala Shopping Center. i will be back again

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Helpful?
Thank marksteve2016
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Ithaca12, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We are glad that you have enjoyed your stay and we are more than glad to welcome you again. We are hoping that you would also recommend us to your family and friends. We value the...

Las vegas
Reviewed May 9, 2016

WOW, on the outside its like a shiny apple until you bite into it and realize its rotten to the core ! Before I go off on the terrible guest experience we had I must say there were a few EXCELLENT customer service personnel here...although they will all be dragged down by this HORRIBLY managed hotel. I hope they read...

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Helpful?
7Thank vegasrob77
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Vegasrob77, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We have found your review useful in making evaluations of our service and rest assured that your comments about your experience was dealt by the management accordingly. Although we maintain the highest standard for the services...

Singapore, Singapore
Reviewed May 6, 2016 via mobile

Great location, waking distance to Ayala center. Rooms were clean. Breakfast was ok. But - service needs urgent improvement : receptionist -very slow check in and asked irrelevant questions adding delay , housekeeping- called several times but calls were not picked up, and had to reroute to Guest Services, waiting time was too long, head staff at the breakfast area...

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Helpful?
2Thank ithaca12
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Ithaca12, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We appreciate that you approved of our location and room, although we apologize if you had experience such service. This was reported already to the management and we hope that we will be able to make...

Metro Manila, Philippines
Reviewed April 28, 2016

Delighted we found this hotel, Excellent staff and brilliant Executive suite, ideal for families wanting a few days in cebu. Easy to access ayala mall and just loved watching the view 9th floor, all staff are brilliant, Good wifi connection this will be our new hotel base from now on when visiting cebu.

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Helpful?
Thank pauloN8237ZI
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear PauloN8237ZI, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We value the reviews and comments we receive coming from our guests and we are always moving forward to better improvements to best serve you in your next vacation with us. We are glad that you...

Perth Hills, Australia
Reviewed April 27, 2016

Stayed there for 3 nights in April 2016, the location is excellent. The room was adequate for the price ,the only complaint is the sheets are not of a good quality, but everything was clean. The staff are 2nd to none, my only complaint (if any) was that they might be a bit too over the top, which is what...

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Helpful?
Thank alerlin
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Alerlin, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We value the reviews and comments we receive coming from our guests and we are always moving forward to better improvements to best serve you in your next vacation with us. We are glad that you...

Doha, Qatar
Reviewed April 20, 2016

Location is perfect to reach everywhere, especially to Ayala Center. Rooms are comfortable. Prices are very reasonable, for the foods as well. Staff are excellent, starting from Hotel GM up to doorman, front office, F&B units, all are smiling, helpful and problem solver. If you will pass by Cebu or will stay a couple days for discovering the city, this...

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Helpful?
Thank FatihErmihan
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear FatihErmihan, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We value the reviews and comments we receive coming from our guests and we are always moving forward to better improvements to best serve you in your next vacation with us. We are elated of your...

Metro Manila, Philippines
Reviewed April 18, 2016 via mobile

Been here for about 5 to 7 times in the last 3 years, work-related. Very reasonably priced compared to the nearby hotels having the same offerings. Nice, clean and cold room. Strong wifi. Ref is standard. Complete toiletries. Warm staff. Love the breakfast. They only have few choices but some of the selections are good. It is near the Ayala...

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Helpful?
Thank Edwin C
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Edwin C, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We value the reviews and comments we receive coming from our guests and we are always moving forward to better improvements to best serve you in your next vacation with us. We are grateful that...

Abu Dhabi, United Arab Emirates
Reviewed April 17, 2016

Staff are friendly but some need orientation, very accommodating. you have different food being served during breakfast, thats good., :) angelica was really accommodating, the guys in the buffet are very courteous , guys near the entrance are very nice

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Thank leeolyn
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Leeolyn, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We value the reviews and comments we receive coming from our guests and we are always moving forward to better improvements to best serve you in your next vacation with us. We are committed in providing...

Bangkok, Thailand
Reviewed April 13, 2016

First of all, I asked for a room in the quietest part of the hotel, and was put in the back, since the other option is rooms facing a very noisy street. Turns out that a pack of stray dogs barks almost all night long. When they let up, the roosters begin yakking. I got two hours of sleep. The...

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Helpful?
Thank Keith22jukjuk
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Keith22jukjuk, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We value the reviews and comments we receive coming from our guests and we are always moving forward to better improvements to best serve you in your next vacation with us. We take pride on giving...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
  • Free Parking
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Established shortly after its predecessor in Baguio, Hotel Elizabeth Cebu has over 130 stately guestrooms and suites all envisioned by Tessa Prieto-Valdes, style icon and celebrated interior decorator. Breathtaking frescos by painter Alfred Galvez and portraits of well-spent travels adorn its Mediterranean-inspired hallways. Situated conveniently in one of Cebu's bustling business districts, the hotel is just a 2-minute walk to Metro Gaisano and Ayala malls, affording guests easy access to leisure activities, such as shopping and sightseeing.A riot of flavors awaits you at the Flora Cafe, where international cuisine is served in the most inventive and appetizing of ways. Enjoy great music and relax at the Piano Bar while sipping on your favorite wines and cocktails. Pamper yourself with our massage service or work up a good sweat at our Fitness Center. Celebrate momentous occasions and attend seminars and conferences in style and luxurious comfort, in our various function rooms and ballroom. You will fall in love with Hotel Elizabeth. It’s an experience on its own. ... more   less 

Additional Information about Hotel Elizabeth Cebu

Address: Archbishop Reyes Avenue | Camputhaw, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $45 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Elizabeth Cebu 3.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hotel Elizabeth Cebu Cebu Island/Cebu City
Hotel Style:
#8 Business Hotel in Cebu City
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Elizabeth Cebu staff and other travelers.
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Questions? Get answers from Hotel Elizabeth Cebu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ROOM 309 it has a veranda outside (outside landing area) and free GYM in front of the room.”
 of 5 bubbles wwvtheatro, 1 week ago | Read review
“Just request a high floor area”
 of 5 bubbles freakdel9, 4 weeks ago | Read review
“Front rooms do have a bit of traffic noise . Beds in our room were hard but we all liked hard beds anyway”
 of 5 bubbles karlfill, 4 weeks ago | Read review
“they were on the 7th floor ,they never complain of any noise”
 of 5 bubbles 735delr, 4 weeks ago | Read review
“Higher floors have a better city view.”
 of 5 bubbles Mutolentino, Oct 12, 2016 | Read review
5 of 5
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