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Golden Prince Hotel & Suites

Traveler (102)
Room & Suite (37)
Dining (26)

About

#33 of 100 hotels in Cebu Island
Location
Cleanliness
Service
Value
Golden Prince Hotel & Suites is the only home-grown (Cebuano) hotel property that is: --> 4-Star accredited by the Department of Tourism, Philippines --> Family-friendly environment due to our Cebuano values: Pahiyum (Genuine Smile), Paminsar (Smart Attentiveness), Pangbarog (Excellent Demeanor), Pakigtambayayong (Great Team Player) and Pagbati (Empathic Anticipation). --> Socially-responsible through our unwavering commitment in various communities and thrusts that support local tourism, heritage and culture. --> Meetings, Conventions, Exhibitions ready for major events and activities --> SIMEX (Simulation Exercise) certified by Key Security Agencies: Philippine National Police, Cebu City Police SWAT, CITOM (Traffic Enforcement), Burea of Fire, Cebu Disaster Risk & Reduction and more --> PWD (Person with Disability) friendly - with such facilities as: Wheelchair elevator, Ramps, Room space and more Golden Prince Hotel & Suites highlights a Unique Cebuano Royalty Experience.
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Property amenities
Restaurant
Room service
Free parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Spa
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
205Reviews
6Q+A
33Room tips
Traveler rating
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  • 14
  • 19
Time of year
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Popular mentions
Been there 3 times, sec one was worse than the first time, and 3rd time was the worst, receptionist was working in slow motion, plus ugly attitude, even you have to wait for ages when u check in and out. And u will have only one soup in ur room, bottled water, shaver and others aren’t there any longer.
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Great location. Convenient walking access to Ayala Shopping Center. Easy access to cabs and other transport. Hotel staff -doorman, concierge and security are all warm, welcoming and helpful. The front desk folks are as well polite and courteous. 3 food/coffee shops are at the lobby level where one can get meals. We had reserved a 2-bedroom suite. The suite was clean, beddings were fresh and had the basic amenities. It had a small ref, a microwave, an electric water heater a dinning set, a living room set and a 40-in TV. One bedroom had a king bed and the other, 2 single beds. Both rooms had their own bathrooms and TVs and all the living area and bedrooms have air conditioning. After a long 10hr flight, all I could think of was to use the bathroom and take a warm shower. However, I found out that the commode had to be flushed several times to get it completely clean and the shower head only dripped! After a quick call to the front desk, 2 hotel personnel came up to assess the matter and immediately started to remedy the situation. In a matter of minutes one problem got resolved and the other temporarily remedied so that we were able to have a satisfactory "bathroom experience!" The following day the other problem was completely resolved. Kudos to the hotel maintenance crew for a fast response! This is a great hotel for the price and accessibility, with friendly and helpful staff. Will surely return to this hotel next time we get back to Cebu!
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Response from ajque, EVP at Golden Prince Hotel & Suites
Responded 2 weeks ago
Maayong Adlaw Jewnee! On behalf of the Management and Staff of Golden Prince Hotel & Suites, we would like to say thank you for your wonderful and detailed review. We appreciate that you have taken the opportunity to stay with us. We are also very thankful that you have highlighted positive experiences throughout your stay. We do hope to see you again on your next visit to provide you with more of the Unique Cebuano Royalty Experience. Daghang Salamat! Have a GOLDEN day!
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Very central location, close to everything! Staff helpful at anytime. If you need a taxi or any other information they’ll always willing to help. The breakfast buffet was very good with a lot of choices.
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Response from ajque, EVP at Golden Prince Hotel & Suites
Responded 3 weeks ago
Maayong Adlaw pop d! On behalf of the Management and Staff of Golden Prince Hotel & Suites, we would like to say thank you for your wonderful review. We also appreciate that you have taken the opportunity to stay with us. We are glad that you had a pleasant experience. We do hope to see you again on your next visit to provide you with more of the Unique Cebuano Royalty Experience. Daghang Salamat! Have a GOLDEN day!
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the last dew times we stayed in a hotel just oppisite golden prince and visited several times the bar. this time we decided to try out. and we are verry happy, much better than the other one we stayed in the past. nice and clean rooms, friendly staff - not fast fast but also jot slow......asian style. i manage myself a resort, and the staff here is really ok. also the food is good....minimum good avarage to other local hotels. for sure we will come back here also next time. golden prince was a nice stay with you, good location, everything fine
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Response from ajque, EVP at Golden Prince Hotel & Suites
Responded May 16, 2019
Maayong Adlaw diver_kurt! On behalf of the Management and Staff of Golden Prince Hotel & Suites, we would like to say thank you for your wonderful review. We also appreciate that you have taken the opportunity to stay with us. We are glad that you had a pleasant experience. We do hope to see you again on your next visit to provide you with more of the Unique Cebuano Royalty Experience. Daghang Salamat! Have a GOLDEN day!
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My uncle invited us for dinner last night. Golden Prince hotel's dinner buffet was delicious. The buffet table was appetizing to look at. and they hosted us very well at the private function room which is really ideal for intimate gatherings.
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Response from ajque, EVP at Golden Prince Hotel & Suites
Responded May 2, 2019
Maayong Adlaw JiriG17! On behalf of the Management and Staff of Golden Prince Hotel & Suites, we would like to say thank you for your wonderful review. We also appreciate that you have highlighted your dinner buffet experience at our Le'Mon Restaurant. We do hope to see you again on your next visit to provide you with more of the Unique Cebuano Royalty Experience. Thank you for giving us the opportunity to serve you. Daghang Salamat! Have a GOLDEN day!
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PRICE RANGE
$36 - $95 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasCebu IslandCebu City
NUMBER OF ROOMS
160
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