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Ace Hotel & Suites

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Traveler (343)
Room & Suite (329)
Pool & Beach (30)
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Overview
  • Excellent48%
  • Very good35%
  • Average12%
  • Poor3%
  • Terrible2%
Travelers talk about
“water spa”(162 reviews)
“high bar”(26 reviews)
“sky garden”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
Jul 8Jul 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (415)
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413 results
Traveler rating
193
146
51
12
11
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LanguageEnglish
193
146
51
12
11
Show reviews that mention
All reviewswater spahigh barsky gardenbreakfast buffetcoffee loungeherbal poolscomplimentary ticketsramenspa areaala cartean overnight stayfood establishmentscomplimentary winefamily bondingdeluxe roomgreat staycationcomplete toiletries
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1 - 5 of 413 reviews
Reviewed 2 days ago via mobile

The complimentary hydro spa access was extremely relaxing. The hotel amenities are complete and cozy. The people are service-oriented. The price is reasonable and lots of great restaurants and bars around. Supermarket just across.More

Thank ElbertDG
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 2 days ago

Dear ElbertDG, Thank you very much for giving us a 4 out 5 rating. We appreciate your good comments and also we will ensure that upon your return we will give you the best service you deserve to reach that 5 out of 5! We...More

Reviewed 1 week ago

We went here for my mother-in-law's birthday. We were under the impression that the water "spa" in the hotel was a water "park"... big mistake on our part. Luckily, it was part of the accommodation package so we just tried to enjoy what we can....More

Thank JCGagni
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 1 week ago

Dear JCGagni, Truly we are happy that we have exceeded your expectations and cleared out the impression you made. We hope to see you again with high preparations from our team to give you the best moments you best deserve. See you Soon! ACE Hotel...More

Reviewed 1 week ago via mobile

I stayed there last June 2-3, 2018 via a Metrodeal voucher worth PHP4.2k. The package includes: an overnight stay in a deluxe room, breakfast buffet, and Ace Water Spa tickets. Bonus: red wine for 2! I only had a few hours alloted for ‘rest’ and...More

Thank KathQuinto
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 1 week ago

Dear KathQuinto, We truly appreciate your great feedback. The experience as we read was truly wonderful and the tips is going to be helpful to our future guest. We will do our best to improve as much as possible to the points you mentioned. Please...More

Reviewed 1 week ago via mobile

A Centrally located Hotel. It is now my meeting place choice in Ortigas Area. It has the best water spa in the country and best buffet variety. In the evening go to the SkyBar, a 360 Degree Alfresco Bar experience you will never forget. I...More

Thank Maja901
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 1 week ago

Dear Maja901, Short but precisely correct! thank you Maja901 for giving us a positive feedback. And for choosing us as your top meeting place. We look forward in seeing you again here very soon. Thank you very much From, ACE Hotel & Suites Team

Reviewed 2 weeks ago via mobile

Staff and crew are very accommodating. Everyone extended assistance promptly. Food is great - we tried the international buffet for dinner. The price is ok because of the discount, otherwise the Php 1299.00 is too much for the price. Room is clean. Towels are worn...More

Thank wendi a
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 1 week ago

Dear wendi a, Thank you for sharing your comments with us. Just to update that we are now replacing towels with new ones from every room. For the buffet we extend special rates for In house guest that you may inquire with our Front Desk....More

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Most Booked Properties in Luzon
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$68 - $128 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Pasig
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$68 - $128 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Pasig
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (343)
Room & Suite (329)
Pool & Beach (30)
Dining (26)
Family and Play Areas (2)
Business Center & Event Rooms (1)
Questions & Answers
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Michael H
May 15, 2018|
AnswerShow all 3 answers
Response from AbEspiritu | Reviewed this property |
Hello, I have not seen any tubs in any of the rooms that I have stayed in. Sorry. Although, the bathrooms are very modern and spacious.
0
Votes
April 18, 2018|
AnswerShow all 2 answers
Response from ACEWATERSPA | Property representative |
Dear Traveler, We do not allow camera devices inside the water spa due to privacy of our guest and safety. All items may only be safe keep inside the locker. Thank you The Management
0
Votes
Jean F
October 30, 2017|
AnswerShow all 5 answers
Response from ACEWATERSPA | Property representative |
Good Day Jean F, Definitely, As our facility as open to all ages. We may be flexible to give a more convenient access for them to enter the waterspa. However, We highly suggest also to be with them all throughout the... More
1
Vote
Room Tips
"our room was at the 8th floor same floor with the sky garden steak house... no need to go down or up for..."
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"8th floor is accessible to most of the facilities like the sky garden to where you eat your breakfast, the..."
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"best view, quiet room, clean, complete"
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"Deluxe rooms and 2 bedroom suites for family bookings"
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