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Richmonde Hotel Ortigas

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Richmonde Hotel Ortigas
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317 Reviews from our TripAdvisor Community

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Showing 297: English reviews
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We made reservations for a conference room for a Planning session and an overnight stay with some of the members of the team. The conference room is huge, there was a kitchenette which we didn't expect not needed. The buffet lunch has a great selection of food and everything tastes great. The suite where we stayed is also huge, it... More 

Helpful?
Thank Elleina R
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Elleina R, Thank you for sharing your experience with us. We are glad to be your venue of choice for your planning session. It likewise pleases us to hear that you enjoyed not only your function room and meals, but also your overnight stay together with your colleagues. We will definitely look forward to being of service to you... More 

Paris, France
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

the hotel lobby is pretty good and also the staff are very welcoming. but when we arrived in our room the room smells old, old decoration and its very dark.. the light isn't enough. The room carpet isn't that clean we think, we can feel the dust. Next morning we went to the breakfast area, the choices isn't that a... More 

Helpful?
Thank carlvts
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear carlvts, We greatly appreciate your review of our hotel. We are glad to know that you enjoyed the hospitality of our staff and that you liked our hotel lobby. We always do our best to provide value-for-money facilities and services to our guests. Hence, we deeply regret if you were not satisfied with our guestroom and breakfast service. Please... More 

Travelers are raving about these Pasig hotels

Pasig city
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

The hotel was as expected a little old. But the amenities of the hotel is good. We got the suite and its big.what I love about this hotel is that the breakfast buffet is very nice.I love the food here, and staff are professional.very good location near malls

Helpful?
Thank potpotshay
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear potpotshay, Thank you for sharing your experience with us. We are delighted to hear that you loved our breakfast buffet, as well as our suite facilities and staff service. We hope you had a great time during your staycation and we look forward to seeing you again soon! Sincerely, Jorold Montelibano Director of Operations More 

Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago

The stay in Richmonde Ortigas was below average. Room is old and small and smelly. Toilet is small and quite unsafe. If you don't have enough space in your toilet, give up the bathtub. Do not combine the tub and shower together. It is unsafe. Breakfast is below average too.

Helpful?
Thank Sharon S
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Sharon S, We appreciate your feedback on our hotel. We deeply regret if you were not satisfied with our facilities, specifically our guest room, bathroom, and breakfast service. Despite being one of the older hotels in the area, we do our best to keep our rooms clean and odour-free. Hence, we are truly sorry if your room had an... More 

Quezon City, Philippines
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Our hotel stay was very nice. All the employees are courteous and very accommodating. The amenities are ok for the kids as well as for us adults. The breakfast buffet serves delicious variety of Filipino and Western food. There's free and safe parking space at the basement. And best of all, we received good service and help from the staff... More 

Helpful?
1 Thank nccuaresma
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear nccuaresma, Thank you for sharing your review of our hotel. We are glad to know that your family had a great stay with us. We are also delighted to know that liked our facilities, our buffet breakfast, and the service of our staff. It will be our pleasure to welcome you back again in the future. Sincerely, Jorold Montelibano... More 

Singapore, Singapore
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Quite an old hotel located at a very busy main road. Nearby there are some eatery like dunkin' donuts, subway, and also 7-11. 200-300m away there is Megamall, a very big shopping mall. It is also very near to Shangri-la Plaza, another shopping mall. Room is okay, standard size with a queen size bed for two person. Plenty of TV... More 

Helpful?
Thank briankwok
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear briankwok, We greatly appreciate your review. Despite being older than other hotels in the area, we are glad to know that you liked many aspects of our hotel such as our convenient location, guest room amenities, good wifi access, and varied breakfast spread. We hope you enjoyed your stay with us and that you had fun playing Pokemon Go... More 

Kuala Lumpur, Malaysia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Overall a good experience with the hotel. Although it's actually quite an old hotel, with the aircond without remote and me as a foreigner in Philippines, doesn't know whether I'm turning the temperature up or down, it's an overall good experience. The staff are attentive with great smile and patiently answers my questions regarding holding of down-payment. As I came... More 

Helpful?
1 Thank AnneLily2013
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear AnneLily2013, Thank you for sharing your review with us. Despite being a little older than other hotels, we make every effort to provide our guests with value for money service by satisfying their every need. Hence, we are very pleased to know that you had an overall good experience during your stay. We apologize if you encountered a bit... More 

Kajang, Malaysia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The environment of the room is good. Near to shopping mall for and other restaurants too. Within walking distance. Just a little bit traffic jam but overall the experience still acceptable. One thing I just don't really like it is I need to rent from the hotel for 150 pesos to borrow a 2 pin plug.

Helpful?
Thank IV882015
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear IV882015, We greatly appreciate your review of our hotel. We hope you had a great stay despite the heavy traffic around the area. We would like to clarify that the P150 charge for the plug adaptor was only a deposit in case guests forget to return the borrowed item. The amount will be returned to guests upon return of... More 

London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed August 21, 2016

The hotel has nice rooms and staff are ok but the food is not very good i left the hotel with terrible diarrhea and i had only eaten at the hotel took me a week to recover wont be staying there again which is a pity because the location is good for the airport

Helpful?
Thank lexlex862
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear lexlex862, On behalf of the management and staff, I would like to express our sincerest apologies for the trouble you experienced. While this could be an isolated incident given that no other complaints were received by the hotel, this is still a very serious matter which we would like to investigate further. To help us with our investigation, we... More 

1 review
2 of 5 stars Reviewed August 19, 2016

check in was ok and the room was quite ok. checked complimentary water and can't find one, so i called their service express. lady said she will ask housekeeping to bring it over. i had to drink my meds so i waited patiently. 30 minutes pass and i had to make a follow up, only then was it delivered. breakfast... More 

Helpful?
Thank Kathrina Joy S
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Kathrina Joy S, We greatly appreciate your review and your continued patronage of our hotel. Because we always aim to provide efficient and satisfactory service to our all our guests, it truly saddens us that you were unable to experience this during your most recent stay. We sincerely apologize for the inconveniences you experienced due to service delay. Please... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
At the heart of Pasig City’s Ortigas Center stands Richmonde Hotel Ortigas. Its proximity to corporate destinations, shopping & entertainment centers, and the major thoroughfares, gives the hotel an edge in location. Its interiors bring the classic comforts of home amidst five-star luxuries & modern conveniences. And with the staff’s ever gracious service, The Richmonde is THE place to come home to. ... more   less 

Additional Information about Richmonde Hotel Ortigas

Address: 21 San Miguel Avenue | Ortigas Center, Pasig, Luzon 1600, Philippines
Location: Philippines > Luzon > Metro Manila > Pasig
Price Range: $73 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Richmonde Hotel Ortigas 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Richmonde Hotel Pasig
Richmonde Hotel Ortigas Metro Manila/Pasig, Philippines
Hotel Style:
#6 Luxury Hotel in Pasig
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