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Hotel Jen Manila

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#3 of 30 Hotels in Pasay
Certificate of Excellence
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692 Reviews from our TripAdvisor Community

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Showing 578: English reviews
Manila, Philippines
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed here because it was just across ccp complex and my daughter needed a close place to stay in, so I booked a room here.. it was a perfect stay and a nice room. Was worth it. I will surely use this place again

Helpful?
Thank Ramon A
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Ramon A! Thank you for taking the time in sharing your recent experience. We truly value the opinions of our guests and we are happy that we have met your expectations. I am very pleased that you had a perfect stay with us. Thank you for your positive thoughts about our room. My team and I are excited to... More 

Cebu city
Level Contributor
110 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This was a very trendy hotel. I didn't even recognize the staff initially because they were all wearing jeans and a denim shirt... Very different from your usual hotel uniform. The staff were also very hospitable and accomodating. In fact, they even went beyond the call of duty when they had someone purchase my asthma medicine at the pharmacy when... More 

Helpful?
Thank doctian77
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Doctian77! Thank you for taking the time in sharing your recent experience. We truly value the opinions of our guests and we are happy that we have met your expectations. I am very pleased to know how our team assisted you during your stay. Thank you for your positive thoughts about the hotel, room and food. Your feedback about... More 

Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Hotel Jen Manila offers luxury for an affordable price. The rooms are great, very new and clean. I was at 18th fllor and with the views to the Bay. There are complimentary things for the bathroom, and you will find water, coffee, tea and even sodas. More complimentary thing tea or coffee from 2-4 pm and a cocktail from 7-30... More 

Helpful?
Thank Ruben A
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Ruben A, Thank you for taking the time in sharing your recent experience. We truly value the opinions of our guests and we are happy that we have met your expectations. Thank you for your positive comments about our room, food, internet connection, location and our team. I am happy to know that you enjoyed the view and perks... More 

Davao
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

it was my first time hearing about the hotel when i got there and i was amazed. :) the place was very modern and cool. the receptionist was very fast in assisting our check in and very friendly and helpful too... when we got into our rooms, it was huge for a standard room and the toilet and bath was... More 

Helpful?
Thank Frances T
Edward K, Manager at Hotel Jen Manila, responded to this review

Hi Francis T! Thank you for taking the time in sharing your recent experience. We truly value the opinions of our guests and we are happy that we have met your expectations. Thank you for all the positive comments about the hotel which I gladly shared to our team. We look forward to your return soon to Hotel Jen Manila!... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

You would notice that the carpet does not get cleaned. The first night i got sick. And was having allergies for a week. When the 2 weeks finished, the rest of my group were sick. This is for the whole hotel. Room's carpet were dirtier than the public areas. Room bathroom's exhaust fan was broken. So it would smell. I... More 

Helpful?
Thank Bianca Mae A
Edward K, Manager at Hotel Jen Manila, responded to this review

Hi Bianca Mae A! Thank you for sharing your recent stay with us. We truly value the opinions of our guests. Rest assured that all your concerns especially about the cleanliness shall be discussed to all concerned departments and will be addressed. Thank you very much for bring this to my attention. Thank you for your positive comments about the... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Upgraded from Deluxe to Club the day we arrived. We had no complimentaries like those chunk of fruits when we got inside our room. Maybe because we had a sudden change of room type. The food is amazing though from the afternoon tea to the cocktails to breakfast. I complained for a slow wifi to Erika, she had it escalated... More 

Helpful?
Thank Maria Rona B
Edward K, Manager at Hotel Jen Manila, responded to this review

Hi Maria Rona B! Thank you for taking the time in sharing your recent experience. We truly value the opinions of our guests and we are happy that we have met your expectations. Whilst not an excuse I am aware my team assisted you to address your internet connection concern. Thank you for all the positive comments about the hotel... More 

Singapore, Singapore
Level Contributor
74 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is about 20mins away from airport.Small unimpressive lobby but functional.Checkin was swift and staffs are the usual friendly filipinos. Room done is shades of black and white and was spacious though lighting can be improved as it was quite dark at night.Toilet/bathroom on the small side but with the usual amenities.Shower there was only 1 type which was the... More 

Helpful?
Thank Philip L
Edward K, Manager at Hotel Jen Manila, responded to this review

Hi Philip L! Thank you for sharing your recent stay with us. We truly value the opinions of our guests. Thank you for positive feedback about the check in experience, your impression about the service from our staff team and our spacious room. Your comment about our lighting inside the room and the cracked on the sink shall be addressed.... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for almost 2 months on a business trip. I can say it was a nice stay as the staffs are very friendly and accommodating. The room is very spacious and comfortable. Wifi here is good. Location is prime as it is walking distance to the Manila Cultural centre , Harbour Square and a few malls around the... More 

Helpful?
Thank PhillipTeh
Edward K, Manager at Hotel Jen Manila, responded to this review

Hi Philip Teh! Thank you for sharing your feedback about the hotel specifically about our team, room, wi-fi connection and location. We are glad that you enjoyed your stay which has been shared with our team. Your comment about the complimentary transportation has been noted and shall be looked into. We look forward to welcoming you back here in Hotel... More 

Quezon City, Philippines
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed in Hotel Jen last August 7-8, 2016 and it was a wonderful staycation indeed! Room preferences were granted. We requested for a smoking room, with king size bed and a late check in. We booked under the Sweet Escape Promo and used the Golden Circle membership of Shangrila. This comes with 1000 dining credits that we used for our... More 

Helpful?
1 Thank DianneSy
Edward K, Manager at Hotel Jen Manila, responded to this review

Hi DianneSy! Thank you for taking the time in sharing your recent experience with us in such detail. We truly value the opinions of our guests and we are happy that we have met your expectations. Thank you for all the positive comments about the hotel and I have shared your kind words with Karen, Mark, Kevin and Juvy. Your... More 

Beirut, Lebanon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a very late check (1am) with a tired 1 year old. Crib was already waiting in the room for him. If only it was cheaper we would have stayed longer but unfortunately it's out of our budget. Had no problems with wifi which is very important to us.

Review collected in partnership with shangri-la.com

Helpful?
1 Thank ryrota
Edward K, Manager at Hotel Jen Manila, responded to this review

Hi Ryota! Thank you for sharing your recent stay with us. I am happy to know that our team has provided you with your requirement. We truly value the opinions of our guests and we are happy that we have met your expectations. Please be assured that the hotel and it’s team will always be committed to provide excellent service... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Just 20 minutes from Ninoy Aquino International Airport, Traders Hotel, Manila offers 312 spacious rooms and suites with panoramic views of Manila Bay and the Roxas Boulevard. The hotel is adjacent to the capital’s premier conference and exhibition centers, a few minutes from Manila’s finest leisure, entertainment and shopping districts and a short drive to the business district of Makati. ... more   less 

Additional Information about Hotel Jen Manila

Address: 3001 Roxas Boulevard, Pasay, Luzon 1305, Philippines (Formerly Traders Hotel, Manila)
Location: Philippines > Luzon > Metro Manila > Pasay
Price Range: $91 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Manila 4*
Number of rooms: 312
Reservation Options:
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Also Known As:
Traders Hotel, Manila Hotel Pasay
Traders Hotel Pasay
Hotel Jen Manila Pasay, Metro Manila, Philippines
Hotel Style:
#3 Luxury Hotel in Pasay
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