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The Heritage Hotel Manila

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1,627 Reviews from our TripAdvisor Community

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Showing 1,381: English reviews
Juneau, Alaska
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Consistently great staff above and beyond service-oriented they truly go the extra mile to ensure your satisfaction. The property itself is a little worn but well-maintained if that makes sense. That said the staff more than make up for it. I would encourage you to be a Millennium club member and stay on the ninth floor beverages and food who... More 

Review collected in partnership with this hotel

Helpful?
Thank j2muchcoffeeman
Kyushu-Okinawa, Japan
1 review
5 of 5 stars Reviewed 2 days ago NEW

Facility is a bit old. But all staff are so friendly, and kindly. Variety of food at restaurant is a bit poor.... There is no place to eat around the hotel. It is close to SM mall of Asia It is located not far to airport.

Review collected in partnership with this hotel

Helpful?
Thank pddboy
Bryson
1 review
4 of 5 stars Reviewed 4 days ago NEW

This is an aged and dated hotel but great location. I stayed there twice now. Close to the airport, Mall of Asia and lots of touring sites. Best of all there are friendly staff and security which makes you feel comfortable. Then you can get a nice Asian breakfast buffet in the morning.

Review collected in partnership with this hotel

Helpful?
Thank leaveit2wheeler
Quezon City, Philippines
1 review
1 of 5 stars Reviewed 4 days ago NEW

Overall, my stay was unpleasant. Do not expect to get a good night's sleep at this hotel, since you will loudly hear the vehicles that pass through the roads. Service needs improvement as well I would highly suggest staying at Sofitel Manila instead. Great service and location!

Review collected in partnership with this hotel

Helpful?
Thank michelledelacruzjose

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London, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

I paid the extra for a Club floor room and I'm very pleased I did. The room was on the 9th floor, it was quiet and spacious. Super King sized bed, bath-tub & shower. The Club floor has it's own check-in & reception area. The staff on the desk were friendly and willing to offer advice & information. The Club... More 

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Helpful?
Thank Philip R
Sydney, Australia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I am a frequent visitor to Manila and have stayed at this hotel many times, The staff here are excellent and go out of there way to be of assistance to you. But the hotel and the rooms are dated and old, but comfortable, The biggest problem I have is not with the hotel but with their Millennium Group loyalty... More 

Review collected in partnership with this hotel

Helpful?
Thank gary w
Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel is in a very good location. Rooms and other amenities good. They allow me to checkin early and did their best to accomodate my requests. They also provide free shuttle to Mall of Asia. Only thing I don't like is the concierge staff who handles luggage. Very unfriendly and sarcastic. I have provide feedback about this to the hotel... More 

Review collected in partnership with this hotel

Helpful?
Thank Jill_Dawkins
Cagayan de Oro, Philippines
1 review
5 of 5 stars Reviewed 1 week ago

very conveniently located for travel to and from the airport which can save a lot of time with Manila traffic. Comfortable room and generally clean and tidy. i will stay again if require. the breakfast is great, but just dont have much time to enjoy the facilities

Review collected in partnership with this hotel

Helpful?
Thank rachellep334
Pittsburg, California
2 reviews
4 of 5 stars Reviewed 1 week ago

Nice place to stay when in Pasay.H ad great time there. Good time in Manila. Easy to get around in Manila. Wonderful time with friends. Gladly refer friends to stay there. When they come to the Philippines

Review collected in partnership with this hotel

Helpful?
Thank Michael H
Singapore, Singapore
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked via Expedia - for 2 nights. Overall disappointed somewhat mainly; staff of this establishment is oblivious to guests (eg. bell hop happily chatting and not helped with baggage after alighting, security had the scanners but not use to scan walk-ins!! lastly stayed on the 9th floor executive floor and the guest officer did not once lifted her head from... More 

Review collected in partnership with this hotel

Helpful?
Thank Allan T
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Heritage Hotel Manila stands at the crossroads of Metro Manila's main thoroughfares, Epifanio delos Santos Avenue (EDSA) and Roxas Boulevard. It is a daily testament to the famed glorious Manila Bay sunset. It is only fifteen minutes away from the international and domestic airports. It is also near to SM Mall of Asia reputed to be the largest shopping mall in the Philippines. A deluxe international class hotel which opened in 1994, it is a popular hotel for corporate, convention and leisure travelers. It's centrally located with easy access to two major business districts, as well as shopping, entertainment, convention and exhibition centers. The Heritage Hotel Manila is a member of Millenium & Copthorne International Limited (M & C), an international hotel group based in London with over a hundred international standard hotels spread out in 18 countries. ... more   less 

Additional Information about The Heritage Hotel Manila

Address: Roxas Boulevard, Pasay, Luzon 1300, Philippines
Location: Philippines > Luzon > Metro Manila > Pasay
Price Range: $85 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Heritage Hotel Manila 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila, Philippines
Hotel Style:
#7 Luxury Hotel in Pasay
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