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Stayed in the Hotel with my husband during the PPS convention...warm welcome was given at us at the hotel lobby. I was initially disappointed at the hotel facade it kind of looked small and vintage. But when u enter inside, it looked somewhat presentable, elegant...More
Thank Malot B
Response from Lily A, General Manager at Midas Hotel and CasinoResponded April 11, 2017
Dear Malot B,
Thank you for sharing your feedback with us. We are glad to know that we have delighted you with our breakfast buffet and to our sophisticated lobby. I have relayed your comments to the concerned departments, thus this will motivate us to...More
I staid there as business trip. The staff knows well the customer to respond timely and nice manner. They are very practical and you'll never expect unwillingness. The soft like human aspects is very essential for our short or long stay.More
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Thank Ishikawa O
Response from Lily A, General Manager at Midas Hotel and CasinoResponded April 6, 2017
Hi Ishikawa O,
We would like to express our gratitude for staying with us, and for taking time to share your valuable feedback. We are very happy to know that you enjoyed the experience. It is with so much delight to learn as well that...More
I haven't heard of this hotel until I saw the deal at Deal Grocer. I am not fond of staycation as for me it's just a waste of time and money. When my son finished the school year with high honors, I decided to give...More
Thank Hazel Ann L
Response from MidasHotelandCasino, General Manager at Midas Hotel and CasinoResponded March 29, 2017
Hi Hazel Ann L,
We would like to express our gratitude for staying with us, and for taking time to share your valuable feedback. We are very happy to know that you enjoyed the experience. It is with so much delight to learn as well...More
This is my second stay in this hotel. The first time was quite good but this round is awful. Toilet is really run down. Shower system is bad. Shower head is lousy. Water leak from side of shower head. Water is sipping really tardy from...More
Thank Carina S
Response from MidasHotelandCasino, General Manager at Midas Hotel and CasinoResponded March 27, 2017
Hi Carina S,
Firstly, we thank you for taking time to share your feedback on your recent stay with us. It is with sincere regret to know about your concerns while within our care. We are truly sorry that we fell short of your expectations...More
Nice reception and lobby but thats where the hotel should end.
Our room quite simply put was disgusting.
The carpet was that badly worn, stained and grimey that we kept our shoes on in fear of catching something.
The bathroom was mouldy, caulking and grout...More
Thank Gary B
Response from Lily A, General Manager at Midas Hotel and CasinoResponded March 22, 2017
Dear Gary B,
Thank you for taking time to share your recent experience with us.
Please allow me to take this opportunity to extend to you our sincere apology for the unfortunate event that had transpired during your stay. I have already discussed your concern...More