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Edsa Shangri-La

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Edsa Shangri-La
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1,485 Reviews from our TripAdvisor Community

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Showing 1,394: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed today NEW via mobile

I met my clients at Shangri-la Edsa for a business meeting. I ordered the unli Wagyo beef paired with a nice Argentinian Malbec The beef was tender the way it should be and the wine which was recommended by the service staff was extraordinary. The location is great for meeting or just a simple dinner with friends. The staff seems... More 

Helpful?
Thank P Herr S
Shimla, India
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Having stayed at some other hotels in Manila, this turned out to be the jewel in the crown. I did not miss the mantle above the employee entrance which was talking about customer service and attitude. That seems to like infuse some magic in every employee from in room dining to reception to bell desk to restaurants to the chefs... More 

Helpful?
Thank Rohit S
Cagayan de Oro, Philippines
1 review
5 of 5 stars Reviewed 1 week ago

In our more-than-a-week stay at the hotel, we were treated exemplarily by their room service/housekeeping staff, Ruben Castillo, assigned on the 18th floor. He was quick to identify our needs the first day. Thank you, Ruben of #EdsaShangriLaHotel, for the complimentary gift (Shangri-La teddy bear) for my kiddos today!👏👍👏 Aside from providing a foldable crib for Ragnar (my 5-month old... More 

Helpful?
Thank cbgabronino
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear cbgabronino, Thank you for choosing to stay at Edsa Shangri-La, Manila. We are immensely pleased that you and your family had an enjoyable stay and that we consistently met your expectations. We appreciate your positive feedback about the hospitality demonstrated by our staff, Ruben. We highly value your input, and in line with this, your feedback has greatly encouraged... More 

Brescia, Italy
Level Contributor
71 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I've been here for a dinner in the lobby ( they serve philipino cuisine) but its not that i've expected.. the foods are not good as you expect from a 5 star hotel .. and the circles restaurant buffet is very poor for the price ( 2600) . I dont want to come back again

Helpful?
Thank ElisaAvigo
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear ElisaAvigo, Thank you so much for your feedback. We will relay this to our colleagues at Makati Shangri-La, where Circles is located. Sincerely, Amit Oberoi General Manager More 

Melbourne, Australia
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Hotel offers a resort style experience in the midst of Manila busy streets. Hotel rooms it's self looks fairly dated in styling but where it makes up is in the service. All staff from front desk to house keeping is very friendly and helpful. Hotel is located (connected via a link bridge) to the Shangri-la plaza. The shopping centre does... More 

Helpful?
Thank Chakie_s
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Chakie_s, It was a pleasure having you as a guest during your recent visit to Manila. We are very delighted to hear that you enjoyed your stay with us. Thank you for your kind words about our rooms, facilities and our service. We are greatly heartened by your feedback, and we will continue to serve you with the Shangri-La... More 

Perth, Australia
Level Contributor
133 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Looking on a map, Edsa Shangri-La appears very close to everything, right in the middle of Metro Manila, however, it is not until you get to the hotel that you realise how far away it actually is! Three hours to get from the airport, about 5km, to the hotel - it's just crazy! Enough of the time-spent getting to the... More 

Helpful?
Thank Brendan S
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Brendan S, Thank you for staying at Edsa Shangri-La, Manila. We are very happy to hear that you had a pleasant stay. We appreciate your kind words about our facilities and services. We highly appreciate and value your feedback, which has greatly encouraged us to continue providing our guests with a memorable experience. We look forward to welcoming you... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

One of the best five star hotel in Metro Manila. I have seen every part of this hotel as I have attended a lot of conventions, stayed for leisure and been an organizer for a couple of exhibits as well. So yes, I have gone to the back door and the front door. I must say that this hotel has... More 

Helpful?
1 Thank Bianca P
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Bianca P, Thank you for choosing to stay at Edsa Shangri-La, Manila. We are immensely pleased that you enjoyed your stay and that we consistently met your expectations. We appreciate your positive feedback about the hospitality demonstrated by our staff. We highly value your input, and in line with this, your feedback has greatly encouraged us to continue providing... More 

Balanga City, Philippines
Level Contributor
122 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is one of my favorites. I decided to treat my family for my post bday celebration and we really had so much fun. We arrived just on time for check-in and upon our arrival, we were greeted warmly by the staff and assisted us with our luggage. Check-in was breeze. The pretty preggy (whoose name I cannot recall)... More 

Helpful?
Thank dr_pj18
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear dr_pj18, Thank you for choosing to stay at Edsa Shangri-La, Manila. We are immensely pleased that you and your family had an enjoyable stay and that we consistently met your expectations. We appreciate your positive feedback about our facilities, our breakfast buffet at HEAT and the hospitality demonstrated by our staff. We highly value your input, and in line... More 

Level Contributor
11 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The peach tea was excellent. The service was even better. Wilma, one of the servers was very accommodating. I asked for a parking pass, she was very tactful in saying there was a P500 minimum... But she still gave me one. Now, that's service. Plus, the Wifi is excellent

Helpful?
Thank Paul A
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Paul A, It was a pleasure having you as a guest. Thank you very much for your kind words about our afternoon tea and our service. We are greatly heartened by your feedback, and we will continue to serve you with the Shangri-La brand of hospitality you have come to expect from us. We would love to have you... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

awesome hotel, near shopping and food places, we had the buffet one night at the hotel, it was awesome, the food was super, to die for, I usually don't eat much, but i couldn't help myself this time. the staff in general were attentive and very helpful.

Helpful?
Thank Mark M
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Mark M, Thank you so much for your positive words. We highly appreciate and value your feedback about our service and our all-day dining restaurant, HEAT. Rest assured that we will continue serving you consistently with the Shangri-La brand of hospitality you have come to expect from us. We would love to welcome you back in the future. Yours... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Philippines' foremost deluxe city-resort convention hotel. It offers 631 well-appointed guest rooms and suites, dining choices, and CHI, The Spa. ... more   less 

Additional Information about Edsa Shangri-La

Address: 1 Garden Way | Ortigas Center, Mandaluyong City, Metro Manila, Mandaluyong, Luzon 1650, Philippines
Location: Philippines > Luzon > Metro Manila > Mandaluyong
Price Range: $141 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Edsa Shangri-La 5*
Number of rooms: 631
Reservation Options:
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Also Known As:
Edsa Shangri-La Hotel Mandaluyong
Edsa Shangri La Mandaluyong
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