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Edsa Shangri-La

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Edsa Shangri-La
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1,633 Reviews from our TripAdvisor Community

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Showing 1,531: English reviews
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Reviewed yesterday NEWvia mobile

shangri-la hotel is already associated with excellence... or i am still understating it? mention shangri-la anywhere in the world and you'll know you're describing a place of class and superiority. but of course, it comes with a price tag that only those in the upper economic stratum can afford. been to edsa shang countless times already, attending conventions, symposia and...

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Helpful?
Thank Irene F
Chicago, Illinois
Reviewed yesterday NEW

Best hotel in Manila! I stay at this hotel every visit and every time they exceed my expectations. Staff is extremely friendly and are always going out of their way to assist you. Workout facility is top notch.

Review collected in partnership with shangri-la.com
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Helpful?
Thank gregory_e_brown
Bengaluru, India
Reviewed 6 days ago NEW

This has to be one of the best services that I have so far experienced. Hospitality, Care, Politeness is displayed be each an every staff. So much so that its been 2 yrs now and the memory if pretty fresh. Food is without doubt the best with a huge variety of choices. The choices is what makes this place exceptional...

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Helpful?
Thank Rupojoyti
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Rupojoyti, It was a pleasure having you as a guest here at Edsa Shangri-La, Manila. We are very delighted to hear that you enjoyed your stay with us. Thank you very much for your kind words about our services and the hospitality demonstrated by our staff. We are greatly heartened by your feedback, and we will continue to serve...

Amsterdam, The Netherlands
Reviewed 1 week ago

Location is perfect. A stone-away from a shopping mall. Friendly staff. Ambiance is relaxing. Room is pleasant with all amenities. Bed made me sleep well. Fresh cakes were ready for an instant tea or coffee. Wifi is strong. Breakfast is just mouth-watering from local to international tastes and cravings. An instant brunch so to see with all the choices to...

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Helpful?
Thank Rainbowtravelgirl
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Rainbowtravelgirl, It was a pleasure having you as a guest here at Edsa Shangri-La, Manila. We are very delighted to hear that you enjoyed your stay with us. Thank you very much for your kind words about our services and the hospitality demonstrated by our staff. We are greatly heartened by your feedback, and we will continue to serve...

Metro Manila, Philippines
Reviewed 1 week ago via mobile

This hotel is beyond terrible...and to think it carries the name Shangrila... guess Shangrila is no longer a guarantee or synonymous to five star. First of all I didn't want to bring write this review as the first manager we met named Jim (the only good thing about this hotel) tried to make up for what happened on the first...

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Helpful?
Thank mncua
Regina, Canada
Reviewed 1 week ago

This was the last four days of our Philippines trip. We opted to stay here since its close to the airport. What a great hotel! I love the lobby and the lounge area. We stay there every night after dinner and there was live music every night. The rooms are very clean and spacious. The hot showers were wonderful. The...

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Helpful?
Thank summa100
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear summa100, It was a pleasure having you as a guest here at Edsa Shangri-La, Manila. We are very delighted to hear that you enjoyed your stay with us. Thank you very much for your kind words about our services and the hospitality demonstrated by our staff. We are greatly heartened by your feedback, and we will continue to serve...

Davao City, Philippines
Reviewed 1 week ago

I had an overnight stay in EDSA Shang last February 8, 2017 and the facilities were great. Had a good rest and room was clean and comfortable. In accordance to Shangrila standards. But, on the day I was checking out Feb 9, 2017 I decided to have some room service for lunch. I ordered the Cheese Steak Sandwich.... And it...

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Helpful?
Thank VinceDel12345
Englewood
Reviewed 2 weeks ago

This property is a hidden gem in the middle of a fast paced city. Close to everything and easy to get a taxi at the hotel. Once you arrive you immediately feel safe due to the security stations all around the entrances. The accommodations are first class and the customer service is outstanding from check in to the buffet restaurant....

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Helpful?
Thank karle556
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear karle556, It was a pleasure having you as a guest here at Edsa Shangri-La, Manila. We are very delighted to hear that you enjoyed your stay with us. Thank you very much for your kind words about our services and the hospitality demonstrated by our staff. We are greatly heartened by your feedback, and we will continue to serve...

Leeds, United Kingdom
Reviewed 2 weeks ago

A busy but lovely hotel with very polite and welcoming staff. Great gym which was very quiet. Pool area is nice but you cannot quite escape that you are in the middle of a noisy, dusty Manila! Room was nicely appointed. Food is great lots of choice and good service. Car service very efficient as was laundry. So great hotel...

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Helpful?
Thank Anita B
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Anita B, Thank you very much for sharing your experience at Edsa Shangri-La, Manila. I was delighted to read the details about your stay and your experience in our rooms and Health Club. Please know that we value your feedback. On behalf of the rest of my team, I look forward to welcoming you in the future to once...

Reviewed 2 weeks ago via mobile

Wonderful property, comfortable well appointed rooms, excellent staff and hospitality. Comfortable stay. Good number of kids which was odd for a higher end hotel but it was all nice. While kids are kids it was also odd that most of them were well behaved. Great shopping for those that like that and the food was outstanding. Will return here when...

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Helpful?
Thank AlexFunTrip
Amit O, General Manager at Edsa Shangri-La, responded to this review

Hi AlexFunTrip, It was a pleasure having you as a guest here at Edsa Shangri-La, Manila. We are very delighted to hear that you enjoyed your stay with us. Thank you very much for your kind words about our services and the hospitality demonstrated by our staff. We are greatly heartened by your feedback, and we will continue to serve...

Questions? Get answers from hotel staff and past guests. Ask a question

1,557 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Philippines' foremost deluxe city-resort convention hotel. It offers 631 well-appointed guest rooms and suites, dining choices, and CHI, The Spa. ... more   less 

Additional Information about Edsa Shangri-La

Address: 1 Garden Way | Ortigas Center, Mandaluyong City, Metro Manila, Mandaluyong, Luzon 1650, Philippines
Location: Philippines > Luzon > Metro Manila > Mandaluyong
Price Range: $128 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Edsa Shangri-La 5*
Number of rooms: 631
Reservation Options:
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Also Known As:
Edsa Shangri-La Hotel Mandaluyong
Edsa Shangri La Mandaluyong
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Questions & Answers

Here's what travelers have asked, with answers from Edsa Shangri-La staff and other travelers.
10 questions
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Holland PA
over a year ago
Vienna, Virginia
over a year ago

See all questions (10)

Questions? Get answers from Edsa Shangri-La staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request for a high room and if your a non smoker make sure to state that during booking.”
 of 5 bubbles VinceDel12345, 1 week ago | Read review
“If traveling as a group, request to be on the same floor due to room card access”
 of 5 bubbles charlesb205, 2 weeks ago | Read review
“stay at club level and directly check-in at the 14th floor of garden tower so you'd skip the crowds at the lobby”
 of 5 bubbles chelann, 3 weeks ago | Read review
“Room facing Ortigas center”
 of 5 bubbles LizSulit, 3 weeks ago | Read review
“Rooms on the 7th floor especially the suite overlooking the pool area”
 of 5 bubbles Jujubox26, Jan 14, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question