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Crown Regency Hotels & Resorts

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Crown Regency Hotels & Resorts
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354 Reviews from our TripAdvisor Community

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Showing 303: English reviews
Kuala Lumpur, Malaysia
Reviewed yesterday NEWvia mobile

So well, I heard the name Crown Regency and thought back to me experiences in other hotels of the same brand - clean, value for money generally. I wouldn't consider this the case for the one in Makati definitely! Please also note that this is not a resort in my opinion - it's a shoplot hotel - looks run down...

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Helpful?
Thank questseeker
London, United Kingdom
Reviewed 2 weeks ago

The rooms are nice and clean. The wifi was not very good and dropped often. My room came with a very comfortable chair. Breakfast is very simple but traditional Filipino style, it's just rice and some simple meats and vegetables. They didn't include breakfast on the day was leaving and it was about $14 USD for breakfast which is a...

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Helpful?
Thank UserTravel
CrownRegencyHotel, Marketing Communications at Crown Regency Hotels & Resorts, responded to this review

Dear UserTravel, Thanks for taking time to share your experience with us. We are pleased to know that our hotel and facilities were to your liking providing you a comfortable stay. On the other hand, we're sorry to hear you didn't have such a pleasant experience on your last day in the hotel. Rest assured your feedback will be forwarded...

Batangas Province, Philippines
Reviewed 3 weeks ago

the place is good enough for a respite, it is accessible and near to places like malls and church. the staff are people-oriented, the food is just good enough, the room is clean and over-all outlook of the hotel is very good.

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Helpful?
Thank macaspacjoy11
CrownRegencyHotel, Marketing Communications at Crown Regency Hotels & Resorts, responded to this review

Hi macaspacjoy11, We're glad to know you find the hotel services and amenities impressive. Your feedback makes us even want to serve our guests the best quality and top of the world services they deserve. Looking forward to seeing you soon! Best regards, Diangeli C. Gelbolingo Marketing Communications

Abu Dhabi, United Arab Emirates
Reviewed January 8, 2017

I have been a repeat customer for so many years but I always have to tell them as they don't have a way to find it out themselves in their system. Been upgraded but it is on the main road and since it is NY I am sure it will be noisy so I transferred at the back which is...

Review collected in partnership with Asiatravel.com
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Helpful?
Thank Vinne72
CrownRegencyHotel, Marketing Communications at Crown Regency Hotels & Resorts, responded to this review

Good Day Vinne72, Thanks for spending your New Year's Day with us. We apologize for the experience you had encountered with some of our guests though. We're working on ways to make sure your stay with us is a memorable one. See you again next time! Best regards, Diangeli C. Gelbolingo Marketing Communications

Reviewed December 26, 2016 via mobile

This hotel is in good location at the centre of Makati, budget price compared to the other hotels around. Stayed there twice for work, and was great location for many vicinity such as SM and other big malls, and the airport...

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Helpful?
Thank Kidane S
CrownRegencyHotel, Marketing Communications at Crown Regency Hotels & Resorts, responded to this review

Hello Kidane! We're glad to know that you were satisfied with your recent stay at Crown Regency Makati. We're looking forward to seeing you again soon! Sincerely, Diangeli C. Gelbolingo Marketing Communications

Paranaque, Philippines
Reviewed December 19, 2016

Crown Regency Makati is located right across the Ayala Center Mall meaning you have access to great shopping and a lot of great food as well. The room we stayed in was quite small but clean. Their air conditioning was really good which I loved. Bathroom was clean but really small as well. Staff were really nice and polite.

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Helpful?
Thank ms_eviegurl
CrownRegencyHotel, Marketing Communications at Crown Regency Hotels & Resorts, responded to this review

Hi ms_eviegurl, We're happy to hear about your experience at Crown Regency Makati. It is always a pleasure to have you here with us. See you again next time! Best regards, Diangeli C. Gelbolingo Marketing Communications

Savannah, Georgia
Reviewed December 5, 2016

The rooms are very nice specifically the newly renovated ones. The service at all outlets was excellent. Location is superb and I would recommend all business travelers & families to stay at this hotel. Overall, I rate this hotel a 5 star! I will choose this hotel again when I come back and will recommend it to my friends.

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Helpful?
Thank lisagillespie612
CrownRegencyHotel, Marketing Communications at Crown Regency Hotels & Resorts, responded to this review

Dear lisagillespie612, It is a delight to read of your exciting getaway highlighted by the warm hospitality of our staff and our modern amenities. We're excited to see you again soon! Sincerely, Diangeli C. Gelbolingo Marketing Communications

Guam
Reviewed November 28, 2016

We've stayed at this property before and it's location is good, suggest to get breakfast included with your room purchase. The staff is very helpful and friendly. The rooms are spacious and clean the bath room could use an upgrade.

Review collected in partnership with Asiatravel.com
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Helpful?
Thank Pqlizama
CrownRegencyHotel, Marketing Communications at Crown Regency Hotels & Resorts, responded to this review

Dear Pqlizama, We appreciate your gracious commendation of our hotel. Thank you for highlighting the hotel’s notable aspects such as our ideal location, well-appointed room and our amiable staff. See you again soon! Sincerely, Diangeli C. Gelbolingo Marketing Communications

Brisbane, Australia
Reviewed November 8, 2016 via mobile

Great location in Makati, staff were friendly and helpful, room was clean and had all the essentials, water, kettle, safe, tv . We stayed in a room at the front, traffic noise in the morning but we were already up. I would stay here again

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Helpful?
Thank Ian G
CrownRegencyHotel, Marketing Communications at Crown Regency Hotels & Resorts, responded to this review

Dear Ian, Thanks for taking the time to share your experience with us. We strive to create a memorable experience for all of our guests and we're happy to know that we have met your expectations. See you next time! Sincerely, Diangeli C. Gelbolingo Marketing Communications

Davao City, Philippines
Reviewed November 8, 2016

For location, convenience, and service is this Boutique Hotel of the Crown Regency chain. Just cross the Arnaiz St. into the Makati Commercial Center which houses all the first class stores, restaurants and hotels of the City! The staff are friendly in this hotel which has been around long before the new and expensive hotels sprung up. They serve a...

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Helpful?
Thank Medy1950
CrownRegencyHotel, Marketing Communications at Crown Regency Hotels & Resorts, responded to this review

Dear Medy1950, Thanks for sharing your experience with us. It's such a delight to know that you've enjoyed every aspect of your stay. We are looking forward to seeing you soon! Sincerely, Diangeli C. Gelbolingo Marketing Communications

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
If success hasn't spoiled you, we will. Expect nothing less from a 3-star Crown Regency hotel and enjoy a good night’s rest with our posture-pedic beds or have a hearty business lunch at our signature Lobby Lounge. We understand that travelling for business can be stressful and each of our elegantly furnished 61 rooms fits the bill just right when it comes to pampering business executives who are weary and in need of a comfortable and relaxing atmosphere. Quiet and unassuming yet classy and sophisticated, Crown Regency Hotel Makati is ideally located in the busiest commercial and financial district in the country; just a minute’s walk away from major shopping centers like SM Makati, Glorietta, and Greenbelt malls and a 30-minute drive to Ninoy Aquino International Airport. ... more   less 

Additional Information about Crown Regency Hotels & Resorts

Address: 1026 A. Arnaiz Avenue, Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range: $40 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Regency Hotels & Resorts 4*
Number of rooms: 61
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Hotel.de, Asiatravel.com Holdings, Travelocity and Expedia so you can book your Crown Regency Hotels & Resorts reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Regency Hotel Makati
Regency Hotel Crown
Crown Regency Hotels & Resorts Makati, Metro Manila
Hotel Style:
#17 Luxury Hotel in Makati
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Questions & Answers

Here's what travelers have asked, with answers from Crown Regency Hotels & Resorts staff and other travelers.
5 questions
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Questions? Get answers from Crown Regency Hotels & Resorts staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The corner rooms are bigger.”
  • Our room in the corner
 of 5 bubbles Medy1950, Nov 8, 2016 | Read review
“I can not provide any advice here. My room had lots of problems, but i do not know whether other rooms are better or worse”
 of 5 bubbles cort24, Oct 31, 2016 | Read review
“There was blinking of light even after switch off the lights”
 of 5 bubbles shivakumarappah, Oct 11, 2016 | Read review
“Ask for a room with a view of the SM Makati or MRT station side.”
 of 5 bubbles thetravellingfeet, Sep 22, 2016 | Read review
“We have the inside room with a small window in between the hotel.very quiet”
 of 5 bubbles giannamarlam, Aug 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question