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Crown Regency Hotel Makati

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Traveler (124)
Room & Suite (271)
Dining (36)
Overview
  • Excellent7%
  • Very good41%
  • Average31%
  • Poor15%
  • Terrible6%
3 weeks ago
“Warm, friendly staff - great service!”
Mar 3, 2018
“best service but hotel needs to be renovated”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (383)
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27
119
107
53
21
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1 - 5 of 327 reviews
Reviewed 3 weeks ago

My colleague and I stayed for 5 days at the Crown Regency, in Makati city. Our first impression of the hotel was how friendly and welcoming the staff is. And service requests were attended to promptly. Location is also convenient to all amenities and shopping...More

Thank nirmiv
Response from CrownRegencyHotels, Marketing Communications Associate at Crown Regency Hotel MakatiResponded 3 weeks ago

Dear nirmiv, Thank you for sharing your positive thoughts of Crown Regency Hotel Makati. We are overjoyed to know that you are satisfied with your stay and that the gracious hospitality of our staff made your stay all the more comfortable. We value your patronage...More

Reviewed April 1, 2018 via mobile

This is my third time to stay in this hotel, but find it worsening everytime I stayed. First if you are local, dont expect parking as they only have a few spots of parking in front of hotel and if its full you have to...More

2  Thank jon_avs
Response from CrownRegencyHotels, Marketing Communications Associate at Crown Regency Hotel MakatiResponded April 20, 2018

Dear Jon, I hope you are having a good day. We very much appreciate the time you spent to respond to this review and voice your concerns and issues regarding your third time to stay at our hotel. The comfort of our guests is our...More

Reviewed March 21, 2018

It's well located on the edge of Makati - I stayed here before and the shower water was barely warm, and staff said to run the faucet longer. But today I ran it for ten minutes at different times of the night and morning and...More

1  Thank Pat B
Response from CrownRegencyHotels, Marketing Communications Associate at Crown Regency Hotel MakatiResponded March 26, 2018

Dear Pat, We would like to thank you for bringing these matters to our attention. We at Crown Regency Hotels & Resorts would like to extend our apology for any inconvenience this might have caused you during your stay. Rest assured that we will take...More

Reviewed March 3, 2018

Yes, the staff are friendly, always smiling and service conscious all throughout our 4days 3nights stay. also we love their food, buffet breakfast is not just the traditional Filipino breakfast. there are options - basic but tasty. Just that the hotel is totally rundown. badly...More

Thank nhez
Response from CrownRegencyHotels, Marketing Communications Associate at Crown Regency Hotel MakatiResponded March 7, 2018

Hi Nhez, Good day! Thank you for taking the time to send us a feedback. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are delighted that you are very much satisfied with the performance of...More

Reviewed February 7, 2018

I chose this hotel as I was only planning to sleep there prior to a conference and nothing more. Rates for the room were around 30-50% lower than other 5 star properties in the immediate vicinity. I arrived in town early evening and after a...More

Thank FattyToro
Response from CrownRegencyHotels, Marketing Communications Associate at Crown Regency Hotel MakatiResponded March 7, 2018

Hi FattyToro, Thank you for the response you have given us. We take into consideration our guests reviews by heart to better serve them for their next visit. We are deeply delighted that you find our hotel satisfactory to your tastes and on your recent...More

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About
Description
If success hasn't spoiled you, we will. Expect nothing less from a 3-star Crown Regency hotel and enjoy a good night’s rest with our posture-pedic beds or have a hearty business lunch at our signature Lobby Lounge. ...More We understand that travelling for business can be stressful and each of our elegantly furnished 61 rooms fits the bill just right when it comes to pampering business executives who are weary and in need of a comfortable and relaxing atmosphere. Quiet and unassuming yet classy and sophisticated, Crown Regency Hotel Makati is ideally located in the busiest commercial and financial district in the country; just a minute’s walk away from major shopping centers like SM Makati, Glorietta, and Greenbelt malls and a 30-minute drive to Ninoy Aquino International Airport. Less
Hotel class
Hotel class
Hotel Style
Luxury
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Non-Smoking Hotel
Refrigerator in room
Wheelchair access
Pool
Hotel Style
Luxury
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Hotel class
Hotel Style
Luxury
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Hotel class
Hotel class
Hotel Style
Luxury
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveler (124)
Room & Suite (271)
Dining (36)
Amenities (45)
Business Center & Event Rooms (10)
Family and Play Areas (3)
Questions & Answers
Ask a question
DEELUNDSTROM
April 2, 2016|
Answer
Response from Tin C | Reviewed this property |
The hotel offers airport pickup. Or you cant opt for transportation services at the airport. Otherwise, you can take the airport yellow taxis or the regular white taxis.
0
Votes
DEELUNDSTROM
April 2, 2016|
Answer
Response from Malcolm101 |
Hi I would catch a yellow metered taxi a taxi should cost you no more than 350 peso I think from memory Crown regency wanted more than 2000 peso.
0
Votes
sherazz
March 26, 2016|
AnswerShow all 3 answers
Response from Anthony U | Reviewed this property |
The great thing about Crown Regency is that they are very accommodating and I'm sure they can accommodate your needs if requested early during booking. They are a very friendly hotel and everything is close including... More
1
Vote
Room Tips
"accessible hotel"
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"Away from the street is better. Rooms have zero views."
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"Get rooms away from Arnaiz/Pasay Ave"
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"Do not stay in Room 219."
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