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Crown Regency Hotel Makati

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Traveler (124)
Room & Suite (271)
Dining (36)
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Overview
  • Excellent7%
  • Very good41%
  • Average31%
  • Poor15%
  • Terrible6%
Mar 3, 2018
“best service but hotel needs to be renovated”
Feb 7, 2018
“Expectations met - you get what you pay for”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (382)
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1 - 5 of 326 reviews
Reviewed April 1, 2018 via mobile

This is my third time to stay in this hotel, but find it worsening everytime I stayed. First if you are local, dont expect parking as they only have a few spots of parking in front of hotel and if its full you have to...More

2  Thank jon_avs
Response from CrownRegencyHotels, Marketing Communications Associate at Crown Regency Hotel MakatiResponded April 20, 2018

Dear Jon, I hope you are having a good day. We very much appreciate the time you spent to respond to this review and voice your concerns and issues regarding your third time to stay at our hotel. The comfort of our guests is our...More

Reviewed March 21, 2018

It's well located on the edge of Makati - I stayed here before and the shower water was barely warm, and staff said to run the faucet longer. But today I ran it for ten minutes at different times of the night and morning and...More

1  Thank Pat B
Response from CrownRegencyHotels, Marketing Communications Associate at Crown Regency Hotel MakatiResponded March 26, 2018

Dear Pat, We would like to thank you for bringing these matters to our attention. We at Crown Regency Hotels & Resorts would like to extend our apology for any inconvenience this might have caused you during your stay. Rest assured that we will take...More

Reviewed March 3, 2018

Yes, the staff are friendly, always smiling and service conscious all throughout our 4days 3nights stay. also we love their food, buffet breakfast is not just the traditional Filipino breakfast. there are options - basic but tasty. Just that the hotel is totally rundown. badly...More

Thank nhez
Response from CrownRegencyHotels, Marketing Communications Associate at Crown Regency Hotel MakatiResponded March 7, 2018

Hi Nhez, Good day! Thank you for taking the time to send us a feedback. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are delighted that you are very much satisfied with the performance of...More

Reviewed February 7, 2018

I chose this hotel as I was only planning to sleep there prior to a conference and nothing more. Rates for the room were around 30-50% lower than other 5 star properties in the immediate vicinity. I arrived in town early evening and after a...More

Thank FattyToro
Response from CrownRegencyHotels, Marketing Communications Associate at Crown Regency Hotel MakatiResponded March 7, 2018

Hi FattyToro, Thank you for the response you have given us. We take into consideration our guests reviews by heart to better serve them for their next visit. We are deeply delighted that you find our hotel satisfactory to your tastes and on your recent...More

Reviewed January 21, 2018 via mobile

Stayed at this hotel for 2 nights and we both were fairly pleased. The building itself was aged, but clean and located at a safe and convenient area. The hotel is located within a very short walk to several malls. From the check in desk,...More

Thank tmickcc
Response from CrownRegencyHotels, Marketing Communications Associate at Crown Regency Hotel MakatiResponded March 8, 2018

Hi tmickcc, Thank you so much for spending your precious time writing us a feedback. It is with your valued review that helps us improve our services and facilities to exceed your standards. We are deeply pleased to know that your recent experience with our...More

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Meeting Rooms
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Hot Tub
Fitness Center with Gym / Workout Room
Details
Price range
$55 - $91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Luxury Hotel in Makati
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
$55 - $91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Luxury Hotel in Makati
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveler (124)
Room & Suite (271)
Dining (36)
Amenities (45)
Business Center & Event Rooms (10)
Family and Play Areas (3)
Questions & Answers
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DEELUNDSTROM
April 2, 2016|
Answer
Response from Tin C | Reviewed this property |
The hotel offers airport pickup. Or you cant opt for transportation services at the airport. Otherwise, you can take the airport yellow taxis or the regular white taxis.
0
Votes
DEELUNDSTROM
April 2, 2016|
Answer
Response from Malcolm101 |
Hi I would catch a yellow metered taxi a taxi should cost you no more than 350 peso I think from memory Crown regency wanted more than 2000 peso.
0
Votes
sherazz
March 26, 2016|
AnswerShow all 3 answers
Response from Anthony U | Reviewed this property |
The great thing about Crown Regency is that they are very accommodating and I'm sure they can accommodate your needs if requested early during booking. They are a very friendly hotel and everything is close including... More
1
Vote
Room Tips
"Away from the street is better. Rooms have zero views."
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"Get rooms away from Arnaiz/Pasay Ave"
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"Do not stay in Room 219."
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"all rooms have no views, shower heads are old."
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