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Citadines Salcedo Makati

Traveler (216)
Room & Suite (293)
Pool & Beach (44)
Certificate of Excellence

About

#5 of 93 hotels in Luzon
Location
Cleanliness
Service
Value
Certificate of Excellence
Citadines Salcedo Makati is your ideal base whether you are travelling for work or play. Located amid the charming neighborhood of Salcedo Village, the residence is within walking distance to major corporate offices and is surrounded by restaurants, bars and cafés. The neighborhood is also known for its yoga studios, art auction house and weekend market.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Room service
Free parking
Restaurant
Breakfast included
Airport transportation
Breakfast Available
Business Center with Internet Access
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Hotel links
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505Reviews
12Q+A
100Room tips
Traveler rating
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Popular mentions
I would recommend staying here as they staff is friendly and helpful. The rooms are very nice and clean and it is a well secured building. The location of the building made it easy to get around and there are an abundance of restaurants close by.
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Review collected in partnership with this hotel
Response from CitadinesSalcedo, Front Office Manager at Citadines Salcedo Makati
Responded yesterday
Hello Pioneer! Thank you for the recommendation! We are glad to know that your most recent stay was a fruitful one. Thank you for choosing Citadines Salcedo Makati and thank you for rating us a perfect 5! Until you next stay, see you!
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I booked a Studio apartment, it had all the needed amenities for my 7 days trip. Room service done everyday, breakfast included. Mine was a business trip, so if the room is booked through office credit card, they cannot deduct the money from that CC directly. I ended up paying for my entire stay and reimbursed from the company later.
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Review collected in partnership with this hotel
Response from CitadinesSalcedo, Front Office Manager at Citadines Salcedo Makati
Responded yesterday
Hello Flyer! We are wonderfully happy to know that you had a great time staying with us. Online portals have option to charge directly upon booking but there are portals which only guarantees the reservation. Thank you for your understanding on this matter and we hope to have you again next time. Thank you, Flyer!
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We simply love the hotel. Reception will welcome you royally, the room (we have used this hotel frequently and always choose a studio....exceptional!) will be spotlessly clean and with everything you expect and some things you wouldn’t have which will surprise you. We have nothing but full recommendations for all of the staff, without exception, and Leroy who looks after the pool on the 9th floor (amongst other things, he is everywhere!) is a real asset to the hotel. This hotel works as a team and it shows. We cannot heap enough praise on them and that shows from the fact that we keep coming back. Excellent accommodation and the right quality/price for us, with staff who truly do care about the guest experience. What can you add in addition to that? Location...well, the reviews are there so can we say more. And at the weekends you will find the Citadines to be a haven of peace in an otherwise hustle bustle world. Simply lovely. Then there’s the ‘but’. And again it’s a personal viewpoint from 2 regular guests so you can of course take it with a pinch of salt, take it as straight or leave it. Breakfast at the Flying Pan where breakfast is served....ohhhh my. It’s simple and I guess adequate (some might say simple or mediocre) but what really irritates is that the staff there are on their gadgets at every opportunity whilst ignoring guests’ needs. I won’t name the guilty parties but we do know which ones, some of whom will even summon someone else when you ask for water and the jug is right beside them because serving a guest is clearly beneath them. And perhaps worse, they will happily disturb you at the start or in the middle of your breakfast, no matter what you are up to (whilst either eating or in deep conversation) to get you to sign the bill, often we have noticed before you have even seen the menu or even ordered. Simply no understanding of the customer. And until you do sign what they have placed unceremoniously under your nose, they will “hover” around your table until you do. Maybe this is cultural, but somewhat bad form in our view (and my wife is a Filipina so she of all people should relate to it however she is getting to a point where she is becoming weary of this place). The hotel needs to give this Flying Pan place a swift kick up the proverbial. You will not be disappointed by this hotel, we can say that with total confidence, but after a couple of days visiting the Flying Pan it is guaranteed to leave you scratching your head. Why the two are in business together is understandable, but indeed “the boss needs to be teaching the apprentice a lesson or two” . It lets the overall Citadines experience down. More is the pity. We know that you can’t please everybody and that the Citadines has wonderful reviews (for which as the Citadines stand alone we endorse 100%) but the breakfast experience doesn’t, unfortunately, meet our expectations. Mit freundlichen Grüßen Em and Sim
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Response from CitadinesSalcedo, Front Office Manager at Citadines Salcedo Makati
Responded 1 week ago
Hi Em and Sim! Our heartfelt thanks for all the wonderful comments that you have for Citadines Salcedo Makati! We are totally overwhelmed and delighted to know that you had a great time staying with us! Our team member Leroy was very thankful for the kind words you have for him. This will definitely be a motivational tool not only for Leroy but for the entire Citadines team. Thank you for the constructive review for our restaurant partner. We have shared the comment for proper action and training. We hope to have you again at Citadines to give us the chance to be better at this aspect.
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I booked a studio suite as I was staying for 1 week. On arrival everything was exactly as described online. Great room, separate bedroom, combined lounge, kitchen dining area. The door staff greeting on arrival, the seamless check in, the daily room cleaning staff, the pool area were all fabulous. At the end of my stay I asked for and as they didn't have my room booked I was granted a late check out of 4 pm which was outstanding.
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Response from CitadinesSalcedo, Front Office Manager at Citadines Salcedo Makati
Responded 1 week ago
Hello Grieglythall! It was nice to have you at Citadines Salcedo Makati!We truly appreciate your comments pertaining to efficient service, room cleaning staff, pool facility and actual room itself. We hope to have you again soon. See you!
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What can i say about Citadines Salcedo. I stayed here for two full weeks and i still can't get it out of my mind. Citadines has defined what a true hospitality really means. It got great condos with all the facilities. It has a great location. And above all, the smiling faces of the staff you see round the clock makes you feel at home. The moment you get in till the moment you check out, its all about how to make your guests feel at home. This hotel deserved more than 5 stars from me. PROBABLY THE BEST PROPERTY I HAVE EVER SEEN IN TERMS OF HOSPITALITY
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Response from CitadinesSalcedo, Front Office Manager at Citadines Salcedo Makati
Responded 1 week ago
Hi Mayanks995! We are all very happy to have served you and we'd like to take this chance to thank you for choosing Citadines Salcedo Makati! Our smiles will be much happier to have you again on your future requirement. See you back home - at Citadines!
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PRICE RANGE
$117 - $175 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaMakati
NUMBER OF ROOMS
215
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