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Dusit Thani Manila

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1223 Epifanio de los Santos Ave. Ayala Center, Makati, Luzon 12242 Philippines
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2022)
360
Panoramas (25)
Room & Suite (737)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 11/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Dusit Thani Manila
Updated 11/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 136 hotels in Makati
Location
Cleanliness
Service
Value
Travelers' Choice
Dusit Thani Manila is located in the heart of the Philippines' premiere financial district, Makati City. The hotel is 25 minutes from the Ninoy Aquino International Airport, 15 minutes away from the country's major convention centers, right-at-the-doorstep shopping malls and entertainment centers. With 500 guest rooms and suites, meeting and banqueting rooms for up to 1,000 persons, bars and restaurants - The Pantry, Benjarong Thai Restaurant, Umu Japanese Restaurant, Pool Bar, Grab and Go, DFiT Fitness Center and award-winning Devarana Spa. The Celebrations Lounge, the hotel's dedicated events center is located at the Mezzanine level while the 900-square meter Dusit Club Lounge, Library and Gold & Silver Private Dining Rooms are located at the 17th Floor.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Center with Internet Access
Wifi
Hot tub
Outdoor pool
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
Filipino

Location

Full view
100Great for walkers
Grade: 100 out of 100
141Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
3087Reviews40Q+A100Room tips
Traveler rating
  • 1,264
  • 1,074
  • 419
  • 180
  • 150
Time of year
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Popular mentions
LAL T wrote a review Yesterday
1 contribution
My wife & I did our Hotel Quarantine in Dusit for 6 days/ 5 nights. I must say the Reservation was handled smoothly, Car pick up was waiting for us as soon as we got onto the Arrival area. All the staff were very polite and welcoming. We were in our Suite within 10 minutes of entering the Hotel lobby. Guest relations manager, Room service, House keeping ensured we had no cause for complaint. My wife & i were very pleased. Thank you, Team Dusit Thani Manila. A special mention to Mr. Stanley Ho for his personal touch and doing such a great job of managing his team. We shall be back to patronize your Hotel and enjoy the restaurants as well.
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Date of stay: January 2022Trip type: Traveled with family
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Pink G wrote a review Jan 11
Cumming, Georgia4 contributions10 helpful votes
“Through thick or thin… Tested in Time, DUSIT THANI MANILA - our ONLY preferred hotel choice… Our Home Away From Home!” Year 2018 when we began planning our 2-in-1 Celebration (20th Renewal of Vows / my 57th Birthday) at Dusit Thani Manila on December 26, 2021, who would have thought that a global Pandemic would arise and still persist. Nevertheless, this Pandemic did not stop us from going to the Philippines to celebrate our momentous event. THANK YOU DUSIT THANI BECAUSE NOT ONLY DID YOU MAKE OUR EVENT A HUGE SUCCESS (Dec. 26, 2021) BUT ALSO MADE OUR QUARANTINE STAY AND STAYCATION (December 9, 2021 to January 5, 2022) LIKE WE WERE IN THE COMFORT OF OUR OWN COUNTRY AND IN THE COMFORT OF OUR OWN HOME. While Dusit Thani Manila is not the newest among 5 star hotels, what we consider paramount is: (1) convenient location , (2) quality of service, (3) personalization of service which includes warm, caring, professional, welcoming , courteous staff, (4) cleanliness, (5) quality of food and (6) the consistency of providing an excellent experience to guests. We are proud to say that Dusit Thani Manila “ACED” these 6 categories based on our own personal experience. Our SHOUT OUT to the following staff who went above and beyond their duties to help, support and make our Dusit stay safe, comfortable and convenient. These people deserve recognition for their excellent work and duties. YEN CHICO, Events’ Manager - Thanks Yen for ALL the help you extended to us before, during and after our momentous event. Your expertise and professionalism exceeded our expectations. Your time, effort and smart decision making were highly, highly appreciated. You were always on top of everything making sure that our event turned out to be a great success! Thank you also for organizing our Family’s Christmas Dinner and coordinating with Front Desk regarding our family/guests’ block booking. MADEL AGUAS, Asst. Executive Housekeeper - Our hats off to you Madel for making sure that our room was always clean, disinfected, sanitized and in good order. You are truly one of Dusit’s “best crops”! You were always there for us checking our needs and taking care of them. Your assurance that our room and the rooms of our families/guests would be ready was greatly appreciated. And you delivered! Your supervision of your staff was top notch, too! Special thanks to our room attendants JEN-LOU and MITCH. This tandem worked hard cleaning our room daily, giving us fresh linens and towels and restocking our bathroom and coffee supplies. They were very kind, courteous and very personable. CORA, JOANN, LESTER, Manager and Asst. Managers, The Pantry - Thanks to you guys for your great assistance not only during our daily breakfast but every time we ate. Your warm greetings and smiles made us feel very welcomed and like a family. You were so kind and very accommodating. We also would like to commend your staff Merlot, Michelle, Marvin, Emmon, Ken Alarcon, Albert, Jeff, Mark, Anton, Erik, Kimmerly, Glaiza, and Elizza (PM casual, newly hired) for their personalized service. They were very nice and attentive and anticipated what we needed. They made our breakfast and dinner experience more enjoyable with their good vibes, high energy and warm “Hello” and “How are you, Ma’am and Sir” greetings. MON FLORES, Registration/Reception Officer - Thank you Mon for quickly facilitating our RT-PCR swab test and follow up. You and Yen really took good care of us with our travel requirement. Your great assistance was really appreciated! Thank you also Mon for arranging our Dusit transportation and having CARLOS as our driver. Carlos was so kind and very helpful and we felt very safe with his presence. Thank you also to BETCHIE at the Front Desk for patiently helping us to book the rooms for our family and guests. CHEF GREGG GALANG, Executive Sous Chef - Food served at Dusit Thani in The Pantry and Banquet were exceptionally good! The food we had during our 2-in-1 Celebration was really enjoyed by everyone. All of us were more than satisfied with the quality, quantity, presentation and taste of the buffet menu we selected. And during our 29 day stay in the hotel, all the food we had was excellent . Keep up the good work, Chef G! You are one of Dusit’s “key assets”. JAN and MANTE - Concierge, Thank you so much for all your assistance with our luggage and special requests. Your efficient and warm personalized service was highly appreciated. And to all at the Concierge desk who helped us during our stay, thank you very much! ALL UNNAMED STAFF we encountered during our stay at Dusit Thani, a BIG thanks to all of you! Last but not the least, we want to acknowledge and commend MR. STANLEY LO, General Manager of Dusit Thani Manila, for his excellent management skills in handling staff and hotel operations. Mr. Lo deserves a big round of applause and appreciation! Thank you for your exceptional efforts in keeping Dusit Thani Manila open during this time of Pandemic and continuing to provide excellent, warm, hospitable, and top notch services to all your guests. Mabuhay po kayo! We highly recommend Dusit Thani Manila to be your preferred hotel choice. 5/5 star rating! We can’t wait to be back again December this year at our Home… away from Home!
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Date of stay: December 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Dusit Manila, General Manager at Dusit Thani Manila
Responded 2 days ago
Dear Mr. and Mrs. Kling, We thank you for this positive and amazing feedback. The entire management and staff of the Dusit Thani Manila lives to receive positive reviews such as yours, and we are grateful that you've taken the time to share this experience with the rest of the TripAdvisor community. We are happy to know that your stay with us was as great as expected and we appreciate your kind words describing our team's consistent service. We are equally impressed with how you remembered everyone’s name. Your enthusiasm for our hotel and warm comments have been communicated to the entire team, especially to the staff you mentioned, as they represent a great source of motivation to continuously embody our gracious hospitality. Your detailed account and the 5 star rating you is a true gauge and testament that our efforts to meet all our guests needs and expectations have been successful. Guests like you and comments like these keep us inspired to do an excellent job and amazing service everyday. We will definitely keep all these in mind to sustain the quality and service standards you enjoyed every time you stay in Dusit Thani Manila. We are looking forward to be of service to you again. We hope your next visit is just around the corner, and we wish you safe travels always. Kob Khun Krub, Stanley Lo General Manager
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Jennifer F wrote a review Dec 2021
1 contribution1 helpful vote
the staff are so accommodating and super friendly. They were able to show the extra mile in all that they do. They made us felt so special specially arlyn and rygi. And the food is great specially their thai food. definitely will go back again for staycation.
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Date of stay: December 2021Trip type: Traveled solo
1 Helpful vote
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Response from Dusit Manila, General Manager at Dusit Thani Manila
Responded 3 weeks ago
Dear Jennifer F, Our team strives to provide a full-value experience to our valued guests. Hence, we are delighted to know that we have delivered this commitment while you were at the property with our top-notch hospitality and food as the highlight. Our sincere thanks for your declaration of returning home to Dusit. We look forward to welcoming you back home at the hotel and providing you another world-class stay. Kob Khun Krub, Stanley Lo General Manager
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LR Domingo wrote a review Dec 2021
Muntinlupa, Philippines3 contributions1 helpful vote
Dhane, the front office agent during check out, is very much attentive to my needs particularly in making our staycation be memorable. She made it sure that the give away for our children especially Male Elephant toy and board game were on our hand. I was not able to get the name of this Fil-Chinese looking man wearing a black suit at the bread and pastries area in The Pantry during our breakfast as he's very much particular that the ube macapuno bread that he will offer to me must be in best condition or presentation. He did not offer the damage one as I know its very soft. These people in the hospitality industry deserve a commendation particularly during the pandemic situation. Will definitely go back again and I'm excited to my next stay.
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Date of stay: December 2021Trip type: Traveled with family
1 Helpful vote
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Response from Dusit Manila, General Manager at Dusit Thani Manila
Responded 4 weeks ago
Dear lrdomingo16, Thank you for your excellent review. It looks like your experience with our team made your stay more memorable, and we could not be happier! We are stoked to earn your commendation. Know that our entire team would be happy to welcome you back to our hotel. We hope your next visit is just around the corner, and we wish you safe travels always. Kob Khun Krub, Stanley Lo General Manager
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Mel wrote a review Dec 2021
5 contributions1 helpful vote
+1
The hotel staff were very pleasant and helpful. I stayed there for my quarantine, which turned out to be my mini vacation, a hone away from home. I felt excited whenever someone brought me food. I enjoyed every dishes, from Filipino, Japanese and Thai and Western.😊 It was all delicious, specially the lechon. I also love the tea and their fresh fruit juice. The room was nice and had a good space. It was reasonably priced. The hotel is conveniently located few steps away from the shopping area and restaurant. I would love to visit Dusit Thani Makati again❤️
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Date of stay: November 2021Trip type: Traveled solo
1 Helpful vote
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Response from Dusit Manila, General Manager at Dusit Thani Manila
Responded 4 weeks ago
Dear Arista925, Learning more about what delights our guest truly brightens our day. We are thrilled to hear that you had a wonderful stay, enjoying every dishes being served to you. Your commendations were shared with the team to serve as an inspiration to continuously embody our brand of service. We look forward to your next visit at Dusit Thani Manila. Kob Khun Krub, Stanley Lo General Manager
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PRICE RANGE
$106 - $172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dusit thani manila hotel makati, dusit thani hotel manila, dusit makati, manila dusit thani hotel, dusit hotel makati
LOCATION
PhilippinesLuzonMetro ManilaMakati
NUMBER OF ROOMS
500
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Frequently Asked Questions about Dusit Thani Manila
Which popular attractions are close to Dusit Thani Manila?
Nearby attractions include Ayala Center (0.2 miles), Balikbayan Handicrafts (0.2 miles), and Landmark Makati (0.3 miles).
What are some of the property amenities at Dusit Thani Manila?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Dusit Thani Manila?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Dusit Thani Manila?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Dusit Thani Manila?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to Dusit Thani Manila?
Conveniently located restaurants include Benjarong Thai Restaurant, UMU Japanese Restaurant, and The Pantry at Dusit Thani Manila.
Are there opportunities to exercise at Dusit Thani Manila?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Dusit Thani Manila have airport transportation?
Yes, Dusit Thani Manila offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dusit Thani Manila?
Yes, dry cleaning and laundry service are offered to guests.
Does Dusit Thani Manila offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Dusit Thani Manila?
Many travelers enjoy visiting Bonifacio High Street (1.8 miles), Casa Manila (4.4 miles), and Fort Santiago (4.8 miles).