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Berjaya Makati Hotel - Philippines

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7835 Makati Avenue, Corner Eduque Street, Makati, Luzon 1209, Philippines (Formerly Berjaya Manila Hotel)
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734 Reviews from our TripAdvisor Community

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Showing 616: English reviews
Coimbatore, India
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Good business class hotel in heat of Manila food standard with live music also good . The staffs are very courteous and co operative. The property is well maintained very conveniently located and all cab drivers of Manila knows the place.

Helpful?
Thank Vallal
Manila
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My second visit to this hotel was all because of my daughter's baptism, we stayed here for a night and things are far better than the first time; managing expectations. Check in was hassle free, room was excellent; value for money. Staff were quick and responsive (beware, they don't allow any meat specifically pork inside the premises). Husband's biggest grumble... More 

Helpful?
Thank ManilaBeachBum
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for given us another opportunity to serve you better. Please to inform that our generator able to supply electricity to our whole Hotel but it needed few minutes cut in time during main electricity short down. Looking forward to having you with us again soon. Thank you. Sincerely yours, Norazman Chung General Manager More 

Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I have been there with my girlfriend for a week last end of June. The position is very good very close to Greenbelt or Glorieta some hundreds of meters), the personnel is very fair and professional and the room comfortable (even if improvements on maintenance must be implemented). The hotel have all the comforts and a very good restaurant where... More 

Helpful?
Thank Thailandese
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and the good comments about our hotel and staff that made your stay memorable and enjoyable. We are looking forward to your next visit and wish you... More 

Oriental Mindoro Province, Philippines
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Rooms are old but still good. Parking lots are old too and reception pathway are narrow. Room facilities are clean. Beds are large even a one bed is good for 2-3 persons. Foods I haven't tried. Service is good, friendly and hospitable.

Helpful?
1 Thank marllex13
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking time to write about your experience with ours hotel. The problems that you mentioned have been brought to the attention of our related department. I sincerely apologize for any inconvenience it has caused you. We hope to have the pleasure of welcoming you back here in our hotel to replace the negative impression... More 

El Nido, Philippines
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Must say all the good things about this establishment, except the chaotic parking system (they offer free parking). First of all, rooms and staff are on excellent level. Also pricing is quite fair. Also offered swimming pool is great. I only found parking system terrible. They urge you to park in the basement in extra narrow corners and darkness. You... More 

Helpful?
Thank spflaum
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Appreciate that you posted a review here at Trip Advisor complimenting the location, room, staff and fair pricing of our hotel We are looking into the parking problem that we have Thank you again, for your honest feedback, our apologies again and we hope to have the pleasure of welcoming you back here in our hotel Thank... More 

Colombo, Sri Lanka
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 Nights. The hotel location was great. The rooms were clean and I don't have any complains on this regard. There is also a restaurant in the ground floor. Didn't try this since there are lots of eateries around. Be mindful when you walk around the area since there are lots of pick pocketers (Don't know if... More 

Helpful?
Thank Moditha
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and the good comments that made your stay memorable and enjoyable. We are so happy you enjoyed your stay and look forward to welcoming you back and... More 

Cork, Ireland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Pictures can be deceiving! We booked a room here and I've never been so disappointed. As soon as you enter the hotel you could smell a strong odour of smoke. It was crowded and the staff were not helpful at all. The room was dull, it we almost felt as if we were trapped in a cage as the lights... More 

Helpful?
1 Thank reynmeer
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. I understand your frustration, and I... More 

Travelers are raving about these Makati hotels

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 16, 2016 via mobile

I feel upmost embarrassed to be staying in this Malaysian hotel! was told to use the spare pillow which is dirty and yellow in colour! shower head is covered with dirt & pretty sure all kinds of bacteria! carpet flooring has NAILS within it!!!! horrible horrible experience and the pool is ugggghhhhhhhhh

Helpful?
1 Thank Linda T
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. I understand your frustration, and I... More 

San Pablo City, Philippines
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 16, 2016 via mobile

I am writing because i want to express my extreme dismay for 3 reasons: FIRST - for putting a misleading promotion in metro deal. "Enjoy additional perks such as free use of the pool and 30% discount on beverages" -no time of use of pool was indicated so i called the hotel for clarification. SECOND - for the hotel staff... More 

Helpful?
1 Thank nyleg
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Very sorry for the misunderstanding, we do allow free use of the swimming pool and special discount on beverage for our Father Day Promo in the duration of the promo. I sincerely apologize for the inconvenience and miscommunication. Rest assured that it was an isolated case, we are taking immediate corrective steps to ensure it will not... More 

Level Contributor
2 reviews
3 of 5 stars Reviewed June 10, 2016

Upon entering the room you can smell it's like a Smoking room although they said it is non-smoking room. But our room (grand deluxe) is spacious with a comfortable King size bed and a separate living room. Watch out for the falling head board!! They have free parking but limited and on first come serve basis. I was surprised that... More 

Helpful?
Thank OsselO
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest I sincerely apologize for the uncomfortable smoking smell in the room assigned to you even at the non-smoking floor Thank you very much for your reply and valuable comments. We will seriously look into your concerns and take the necessary actions to correct them. I am look forward that you will give the hotel another chance to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently tucked away in the verdant city of Makati, Berjaya Makati Hotel sets in the hub of urban wealth showcasing abundance of West and East culture. Setting itself apart from the others, the hotel not only gives easy accessibility to shopping malls but also to business trading in Manila. BERJAYA MAKATI HOTEL OPENS 3 NEW EXECUTIVE FLOORS. Berjaya Makati Hotel continues to offer its guests only the best hotel experience with the opening of three more floors boasting of 33 deluxe-level rooms.From having 179 rooms, the hotel will now have a total of 212 rooms with the opening of three new floors in July. Berjaya Makati Hotel, one of the recent players in Makati City’s bustling hotel industry which is currently enjoying robust growth and a steady influx of guests, now gives more options to visitors who are more discriminating with their choices.The new rooms, located on the 23rd, 24th and 25th floors of Berjaya Makati Hotel, have complete amenities at par with accommodations in pricier hotels. With the recent addition of 33 premium accommodation options, Berjaya Makati Hotel intensifies its mission of providing only the best to its guests, in line with the global hotel chain’s tradition of giving memorable experiences worth coming back to. ... more   less 

Additional Information about Berjaya Makati Hotel - Philippines

Address: 7835 Makati Avenue, Corner Eduque Street, Makati, Luzon 1209, Philippines (Formerly Berjaya Manila Hotel)
Location: Philippines > Luzon > Metro Manila > Makati
Price Range: $45 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Berjaya Makati Hotel - Philippines 3*
Number of rooms: 212
Reservation Options:
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Also Known As:
Best Western Manila
Manila Best Western
Best Western Makati
Makati Best Western
Berjaya Makati Hotel - Philippines Metro Manila
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