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Berjaya Makati Hotel - Philippines

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Berjaya Makati Hotel - Philippines
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743 Reviews from our TripAdvisor Community

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Showing 624: English reviews
Norwich, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

My friend and I stayed at Berjaya for a couple of nights when we arrived in Manila before travelling around the Philippines. We booked way in advance just as comfortable place to go after a long-haul flight. Location wise, Makati probably isn't the best place to stay in Manila as its mainly a business area dominated by hotels on the... More 

Helpful?
Thank chloemathison
Sandakan, Malaysia
Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Easy access within hotel area. The best option to went to Greenbelt is just by walking from hotel to there. It was close but ain't that far with underground tunnel to cross the busy junction. Overall this hotel provide free wifi. You also can find a lot of food stall in every corner. Will come back again in future.

Helpful?
Thank Wei Shin L
Maidstone, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Arrived 12.30 Check in time s at 14.00 Checked in at 15.00. Showed staff my Agoda voucher on both my phone, and logging into their own hotel pc into my account in the lobby. Sorry sir own system hasn't received your voucher. I've just shown it to you three times! They ask the same questions to everyone as I was... More 

Helpful?
Thank Ryan R
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest I would like to extend our sincerest apologies for any inconvenience you may have experienced during your stay with us. We have already discussed the concerns you have raised to the concerned Departments. We will be taking the necessary measures to correct our shortcomings and ensure that this will not happen again in the future. Once again,... More 

Travelers are raving about these Makati hotels

Dubai, United Arab Emirates
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I had stay at this hotel and it was my first time. The staff in general at reception or cleaner all are great, They really care for their customers and treat you like king. One thing i have to mention and i never seen any where in the world which is when you order any thing from your room after... More 

Helpful?
Thank Samterra
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and the good comments about our hotel and staffs that made your stay memorable and enjoyable. Comments like this continue to inspire us to do better in... More 

Patong, Thailand
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I stay here one night the room was very cleaned and comfortable ... the black point the service on veranda and room service.. at arrival night I take some bier with friend and samoussa at the veranda ... samoussa not real samoussa the dough was chew and not crispy ...the beer very frozen what I like but make a lake... More 

Helpful?
Thank giampaolo c
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I've stayed in this hotel several times already in the last two years. The rooms are big and the location is very central. The price is alright. Positives: +Big Rooms (compared to others with the same class) +Decent Prices (specially if booked through promo sites i.e. Trivago, Agoda etc.) +Fantastic location - located on Makati Ave. close to P.Burgos (red-light... More 

Helpful?
Thank Patrick W
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest I would like to extend our sincerest apologies for any inconvenience you may have experienced during your stay with us. Rest assured that Berjaya Makati Hotel always strives to fulfill our mission in providing all our guests with a memorable experience. It is with much regret that you have experienced difficulties in the hotel. We will be... More 

Toronto, Canada
Level Contributor
60 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel feels quite tired and old and needs renovations urgently. The rooms are relatively clean with OK furniture, the carpet is old. Bathrooms need renovation, however, I liked available washlet. Hallways have the old musty smell. Poor Wi-Fi. The staff is pleasant and helpful. I would expect slightly better for Makati.

Helpful?
Thank Marcel D
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking your time to write a review here at trip advisor regarding your stay here in our hotel. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. Thank you... More 

newport beach CA
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were a small group of people who stayed here for few nights.Hotel needs a refurbishment immediately. Staff very friendly and attentive just like most of the Filipinos.Food average.Hotel may have had good days.Compared to other Berjaya hotels this is in a bad shape.

Helpful?
Thank keerthiweragoda
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking time to write about your experience with ours hotel. The problems that you mentioned have been brought to the attention of our related department. I sincerely apologize for any inconvenience it has caused you. We hope to have the pleasure of welcoming you back here in our hotel to replace the negative impression... More 

Coimbatore, India
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Good business class hotel in heat of Manila food standard with live music also good . The staffs are very courteous and co operative. The property is well maintained very conveniently located and all cab drivers of Manila knows the place.

Helpful?
Thank Vallal
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and the good comments about our hotel and staff that made your stay memorable and enjoyable. We are looking forward to your next visit and wish you... More 

Manila
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed July 18, 2016

My second visit to this hotel was all because of my daughter's baptism, we stayed here for a night and things are far better than the first time; managing expectations. Check in was hassle free, room was excellent; value for money. Staff were quick and responsive (beware, they don't allow any meat specifically pork inside the premises). Husband's biggest grumble... More 

Helpful?
Thank ManilaBeachBum
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for given us another opportunity to serve you better. Please to inform that our generator able to supply electricity to our whole Hotel but it needed few minutes cut in time during main electricity short down. Looking forward to having you with us again soon. Thank you. Sincerely yours, Norazman Chung General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently tucked away in the verdant city of Makati, Berjaya Makati Hotel sets in the hub of urban wealth showcasing abundance of West and East culture. Setting itself apart from the others, the hotel not only gives easy accessibility to shopping malls but also to business trading in Manila. BERJAYA MAKATI HOTEL OPENS 3 NEW EXECUTIVE FLOORS. Berjaya Makati Hotel continues to offer its guests only the best hotel experience with the opening of three more floors boasting of 33 deluxe-level rooms.From having 179 rooms, the hotel will now have a total of 212 rooms with the opening of three new floors in July. Berjaya Makati Hotel, one of the recent players in Makati City’s bustling hotel industry which is currently enjoying robust growth and a steady influx of guests, now gives more options to visitors who are more discriminating with their choices.The new rooms, located on the 23rd, 24th and 25th floors of Berjaya Makati Hotel, have complete amenities at par with accommodations in pricier hotels. With the recent addition of 33 premium accommodation options, Berjaya Makati Hotel intensifies its mission of providing only the best to its guests, in line with the global hotel chain’s tradition of giving memorable experiences worth coming back to. ... more   less 

Additional Information about Berjaya Makati Hotel - Philippines

Address: 7835 Makati Avenue, Corner Eduque Street, Makati, Luzon 1209, Philippines (Formerly Berjaya Manila Hotel)
Location: Philippines > Luzon > Metro Manila > Makati
Price Range: $45 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Berjaya Makati Hotel - Philippines 3*
Number of rooms: 212
Reservation Options:
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Also Known As:
Best Western Manila
Manila Best Western
Best Western Makati
Makati Best Western
Berjaya Makati Hotel - Philippines Metro Manila
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