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Raffles Makati

Traveler (525)
Room & Suite (232)
Dining (76)

About

#2 of 93 hotels in Luzon
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Raffles Makati is 30-storey architectural masterpiece set in the heart of the financial district, providing a graceful and elegant ambience for discerning travellers, with every individual need catered for by Raffles Butlers. An oasis situated in the most sought-after location at the centre of the commercial business district; within walking distance to the Zuellig Building, the Ayala Museum, and the city’s most lavish shopping area in the middle of a vibrant environment of flourishing art & culture.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room service
Spa
Pool
Restaurant
Bar/Lounge
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Paid Internet
Public Wifi
Wheelchair access
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Room features
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Great View
613Reviews
17Q+A
80Room tips
Traveler rating
  • 517
  • 61
  • 17
  • 13
  • 5
Time of year
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Popular mentions
Special mention of our excellent butler Bradley who showed great professionalism, attention to details and gave us his personal attention making us feel very welcome helpful Welcoming professional. A wonderful place to stay in Manila.
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Review collected in partnership with raffles.com
Response from Raffles and Fai... M, Manager at Raffles Makati
Responded 1 week ago
Dear Dream28780598422, Thank you very much for choosing Raffles Makati for your recent visit to the Philippines. The whole team is more than pleased to know that our colleague Bradley made your stay a wonderful lodging experience. Your kind remarks certainly inspire all of us to strive harder in achieving our goal of providing each guest with the outstanding quality of products and services that the Raffles hotel brand is known for. We look forward to welcoming you back in the near future. Sincerely, Matthieu Busschaert Hotel Manager
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I have had the pleasure of staying at Fairmont in the past and have always wanted to see what Raffles is like. I was not disappointed. We stayed for a night and it was made truly memorable. The understated elegance of the place and the unparalleled service is such a joy. The
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Response from Raffles and Fai... M, Manager at Raffles Makati
Responded 1 week ago
Dear 48katrinat, Thank you very much for taking the time to share your feedback on TripAdvisor, following your recent stay at Raffles Makati. Our team is more than delighted to know that your stay in our hotel was made pleasurable by our service. Your kind remarks truly serve as an inspiration for all of us to strive harder in achieving our goal of providing each guest a luxurious oasis in the city. We look forward to hosting you again in the near future. Sincerely, Matthieu Busschaert Hotel Manager
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Was not really satisfied while i was at hotel i was mislead by the charges had to call to get room ckeaned and empty trash ridiculous phone charhes and not a fair rate for room and got sick eating buffet brealfast down stairs
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Review collected in partnership with raffles.com
Response from Raffles and Fai... M, Manager at Raffles Makati
Responded 2 weeks ago
Dear Global58373093213, Thank you for taking the time to review Raffles Makati on TripAdvisor. The issues that you brought up in your review are certainly not reflective of the high level of products and services that our guests have come to enjoy in our hotel. We take comments such as yours seriously. Hence, we will conduct a thorough investigation to gather information on what transpired. Please do send us specific details regarding your stay via makati@raffles.com. Rest assured that our team will look into these matters accordingly. We look forward to your response. Sincerely, Matthieu Busschaert Hotel Manager
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I was lucky enough to be upgraded whilst on a business trip to an apartment in Raffles. Enormous room with everything you could need. Shame it was such a short visit! Great location for shopping. All the staff were friendly and professional.
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Response from Raffles and Fai... M, Manager at Raffles Makati
Responded 2 weeks ago
Dear WatsonandWatson, Thank you very much for sharing your kind compliments on TripAdvisor following your recent stay at Raffles Makati. It feels delightful for the whole team to know that you had a lovely lodging experience in our hotel. We hope to host you again soon! Sincerely, Matthieu Busschaert Hotel Manager
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The hotel was stunning! The service amazing and the staff, especially in the ground floor cocktail bar, security screening and the pool bar were so friendly, helpful and sweet. The room was huge, very clean and we did not miss anything in that hotel. The breakfast was big and
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Response from Raffles and Fai... M, Manager at Raffles Makati
Responded 2 weeks ago
Dear German_traveler_34, Thank you very much for your kind remarks towards our products, services, and location. Your compliments certainly serve as an inspiration for all of us, and it motivates us to strive harder in achieving our goal of providing each of our guest with a delightful stay. We look forward to welcoming you again soon. Sincerely, Matthieu Busschaert Hotel Manager
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PRICE RANGE
$247 - $436 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaMakati
NUMBER OF ROOMS
32
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