- Tristan, chief of concierge was looked after all of my needs very well - the receptionist, Marvie, served me excellently and provided all of my needs pretty well - the drivers were great too - the servers at Spectrum (Arabelle made a mistake but she came apologised to me in person and that made me gave my mercy on her) were all excellent - I and my boyfriend overall satisfied with the services, hospitality and ambience.
We really enjoyed the Japanese Nights buffet in Spectrum! Went home with a happy tummy! ☺If you were to check in, I suggest to book Fairmont Gold as it has an inclusion of breakfast, evening cocktails and all day refreshments, all in their own VIP lounge!
Excellent service! Will definitely go back to Fairmont again. Excellent service of staff Great room and amenities Good for family and people who wanted to celebrate birthdays or anniversary! Highly recommended
Stayed: September 2022 We were celebrating my mama's 60th birthday, I asked the hotel by email if they can help me prepare something for her maybe a simple cake which im willing to pay. But then they were so kind that they prepared a cake and upgraded our room. The receptionist told me upon check in that "since we noticed that you are celebrating your mama's 60th we decided to upgrade your room to the 7th floor and we will ask our staff to deliver the cake to your room" we were very happy how warm and considerate they are. Location: well located. Very close to malls and restaurants. Buffet Breakfast: We were very satisfied too. Kinda overwhelming selections of food (a compliment!) . My mama's loves to eat so I am very happy to see her enjoying the food. And the staffs are very kind to asked us every time if we need anything or if everything is okay from our side. Staffs: Well conversed, they speaks English very well. Professionals. Very Kind. Very Accommodating. Very Considerate. 100% Service! WE HAD A WONDERFUL EXPERIENCE, WE WILL DEFINITELY COME BACK! Thank you, Fairmont Makati. :)))…
The people are very pleasant and helpful. We were there for an event and I'm just really grateful for their assistance and understanding. They are also kind enough to assist us with our setup and even for our egress.
The location is excellent and beautiful, the price is suitable, the staff are very respectful and professional. The hotel is excellent in terms of cleanliness and facilities, and the breakfast is very good
I was so very fortunate to have experienced this hotel's hospitality. There were a lot of things I appreciated during my stay: friendly and attentive staff, painless check-in and checkout process, good breakfast selection, strategic location, and the very carefully considered & well-thought-out features in the room. Would not hesistate to recommend this place to my family and my friends
The hotel is center located in the city of makati Manila. Opposite you have a luxury shopping 🛍 and Starbucks and all dine in restaurant with all cuisine. Just cross the road and you there. The hotel staffs are helpful all time ready to service you. Good rooms and toilets. The hotel is non smoking. Good spa and saloon. Food is good. The reception staffs and so helpful and your question they answer you all I had stayed for 5 days. And just had a locket stay. Would sure come back. From AIRPROT 15 mins drive. Thnx all the team.
The staff are friendly, accomodating and happy to help. The location is central to all the things I need to do in Makati. Very accessible to good restaurants and Bars. I feel safe during my stay at the hotel.
Fairmont Makati and Raffles Makati are located next to each other and share some food outlets. Busy hotel. Helpful staff. Very good breakfast. Upgrade to Gold lounge access on 7th floor. You can charge and Raffles outlets to your room when staying in Fairmont.