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Holiday Inn & Suites Makati

#9 of 79 Hotels in Makati
Certificate of Excellence
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Glorietta 1, Palm Drive | Ayala Center, Makati, Luzon 1224, Philippines
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892 Reviews from our TripAdvisor Community

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Showing 835: English reviews
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel has a very good location. Stayed here with a friend. Malls and restaurants are scattered everywhere. It is convenient to get a taxi. The pool is good. But if you are looking for a peaceful, quiet place, you might want to check some other hotels out.

Helpful?
Thank Daniel H
Brisbane, Australia
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

On the first of January I was present on the closure of Intercontinental hotel. After 25 years staying in one hotel it was a very hard Goodbye to the staff, they were like my family. I stay in that hotel every month, I told myself that I will not stay in any hotel in Manila. I was going to wait... More 

Helpful?
Thank Bella E
Makati, Philippines
Level Contributor
79 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This is the second worst IHG property that I've stayed in (Holiday Inn Malpensa in Milan, Italy is the worst so far). Staff are cold and apathetic.I stayed here before and had the same negative experience. They also quoted the incorrect room rate to me over the phone and even called again to confirm the rate, but to my surprise,... More 

Helpful?
Thank Sunkissedguy
HISuitesMakati, Manager at Holiday Inn & Suites Makati, responded to this review

Dear valued guest, Thank you for choosing to stay at Holiday Inn & Suites Makati and for taking the time to write us another review here on TripAdvisor. We regret to learn that during your recent visit, our service did not meet your expectations. We usually pride ourselves with personalized hospitality that the Holiday Inn brand is known for and... More 

Dubai, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Firstly, we love the location but what makes it really special are the people working in that hotel. The staffs are very courteous and everybody wears a smile. Secondly, when we had requested something and not delivered immediately, the moment my husband followed up someone came immediately to check and apologize. They are very sensitive with the needs of their... More 

Helpful?
Thank munnikoh100
HISuitesMakati, Manager at Holiday Inn & Suites Makati, responded to this review

Dear valued guest, Thank you for taking the time to share your wonderful feedback here on TripAdvisor. It is sincerely rewarding for the whole team to learn that our colleagues' service made a lasting impression on you and your husband. Our goal is to provide our guests with the outstanding products and services that they deserve and it's always motivating... More 

Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been in Manila Makati on August 2013 with friends, we stay in the hotel, was great choice. Beautiful room, friendly staff, the pool on the top roof, nice lobby and intercontinental breakfast buffet. and connected to a mall .

Helpful?
Thank Fahad A
HISuitesMakati, Manager at Holiday Inn & Suites Makati, responded to this review

Dear valued guest, Thank you for writing us a review here on TripAdvisor. We're more than happy to learn that you liked our rooms, service, facilities, location and dining offers. It's been our pleasure to welcome you during our first few months, and we do hope that you will consider staying with us should you visit Manila again soon. Kind... More 

Doha, Qatar
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a very relaxing weekend with old friends, meet-up and mall hopping is very prctical because it is conviniently located at the heart of Makati CBD. Rooftop bar where pool is located can be very good spot to meet with friends.

Helpful?
Thank ABEGALE B
HISuitesMakati, Manager at Holiday Inn & Suites Makati, responded to this review

Dear valued guest, Thank you for your kind compliments. The whole team is more than pleased to learn that we were able to meet your needs and expectations during your stay. We're glad that you liked our location and facilities and we hope that you will grant us another opportunity to welcome you. Kind regards, Holiday Inn & Suites Makati... More 

Saudi Arabia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything about this hotel was spectacular - the location (attached to a shopping mall), the security (made you feel extra safe), the food options were varied and tasty. Last but by no means least - the staff - who addressed you by your name and were so accommodating, professional and ready to assist as and when required. I do not... More 

Helpful?
Thank bsg1969
HISuitesMakati, Manager at Holiday Inn & Suites Makati, responded to this review

Dear valued guest, Thank you for choosing to stay at Holiday Inn & Suites Makati and for taking the time to share your kind review on TripAdvisor. Your compliments towards our location, hotel security, dining offers, and service is sincerely appreciated by the whole team. We feel truly motivated to work harder in achieving our goal of making our guest's... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Adjacent to the mall. Easy access from airport. Very good holiday Inn. Nice room, clean. Staff extremely courteous and helpful. Lots of rain during our stay , access to the mall made it very easy and pleasant for shopping. Good value for makati.

Helpful?
Thank Mary Joan L
HISuitesMakati, Manager at Holiday Inn & Suites Makati, responded to this review

Dear valued guest, Thank you for choosing Holiday Inn & Suites Makati during your visit and for taking the time to write us a review. The whole team is pleased to learn that you liked our location, rooms and service. We're glad that you had a satisfactory stay in our hotel. We do hope to provide you with an even... More 

Singapore, Singapore
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is conveniently located in the heart of Makati. Good for business travelers and shoppers around as this hotel is surrounded by at least 5 malls. If you are heading towards Bonifacio Global City for business, this hotel is also accessible. However, if you are looking for a serene and peaceful stay with sights of nature, you would need... More 

Helpful?
Thank Anthony S
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here on a recent business trip. Great location in Makati as it's connected to a mall, which connects to several other malls and restaurants, including Greenbelt. Staff are very attentive and friendly. Breakfast and room service were also great. No issues with the room or facilities. Highly recommend this hotel and will return if I am needed back in... More 

Helpful?
Thank Yonna C
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the most spectacular location in Makati City when staying at Holiday Inn & Suites Makati. This hotel in Makati is located in the heart of Ayala Center and offers a direct access to the renowned Glorietta Shopping Mall. Known for its genuine service, modern & spacious guest rooms, free high-speed Internet access, hip sky lounge, rooftop swimming pool and smart casual all-day dining restaurant, this Makati hotel is the smart choice for both business and leisure travelers. Traveling with children will be a breeze with the hotel's weekend activities and family-friendly amenities under the Kids Stay and Eat Free Programme. All guest rooms are fully equipped with coffee & tea making facilities, 40" LED TV, IDD/NDD telephone, mini-bar, work desk with wired and wireless Internet access and a multimedia panel. For guest's business needs, other facilities include meeting and function rooms, a boardroom, a Business Center, and an Executive Lounge. Holiday Inn & Suites Makati is your home away from home in the midst of the Makati Business District and a mere 20-minute drive from the Manila International Airport. Stay near corporate headquarters such as the Philippine Stock Exchange which is a 10-minute walk from the hotel. Also nearby is the Bonifacio Global City, Manila's emerging financial district, home to the newest entertainment hubs for adults and kids alike including KidZania Manila. ... more   less 

Additional Information about Holiday Inn & Suites Makati

Address: Glorietta 1, Palm Drive | Ayala Center, Makati, Luzon 1224, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range: $151 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn & Suites Makati 4*
Number of rooms: 348
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Expedia, Odigeo, Agoda, IHG, Travelocity, HotelTravel.com and Priceline so you can book your Holiday Inn & Suites Makati reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn & Suites Makati Metro Manila
Hotel Style:
#5 Romantic Hotel in Makati
#6 Family Hotel in Makati
#7 Business Hotel in Makati
#8 Spa Hotel in Makati
#8 Luxury Hotel in Makati
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